I called before showing up and On the phone, he sounded annoyed that I needed a inspection at 4:30 when they close at five it takes like 10 minutes to do an inspection however, when I got there, they told me the machine was all the sudden down so I feel like this is total bullshit lie I went to the location down the road off industrial. They were amazing so sweet . Tristan at that location and his staff were so much better than these guys. read more

The staff was very helpful and efficient. I appreciated the great service and a pleasant waiting room.

Alan C was exceptional. An older tall mechanic greeted me. Very nice, guided me to my seat... They performed full synthetic oil change, replaced cabin filter (which was sooo bad due to no company prior being able to figure how to get it out((Nissan Altima)) and replace it), windshield wipers premium w a year coverage, and they put air in my tires as requested! Everybody was so professional. Alan C was professional as if he was GM. Just so professional and good at his job. That's refreshing. Not easy to find nowadays! Most employees act as if you ruined their day by showing up. Everybody has bad days but sometimes it feels like the world is having a bad day all at the same time! They went the extra mile spending about 40 minutes or more trying to get out and put my cabin filter back in. It's very difficult apparently and I've had other places tell me they couldn't do it! You don't know how good it feels to not have my car constantly smelling like a wet dog!! Lol I drive A LOT. He also layed out and priced exactly what I would be needing next oil change!! Nobody does this elsewhere. Nice to know ahead so you can plan to save that money read more

I'm a recurring customer for 4+ year I always get my oil changes here. Today it took 1 hour and 18 minutes exactly for a simple oil change. Today will be my last time ever coming here. read more

I always come to this location to get my oil changed. The staff is always friendly and accommodating. They do not pressure you to get any extra work done. This particular time I also got my state inspection done, so I love that I was able to kill two birds with one stone. The waiting area has complimentary coffee, air conditioning and a tv. You will not be there waiting long because they do work fast. I always choose this location because it's conveniently close to my house. See you guys on my next oil change! read more

Jiffy Lube - Free Coffee - Oil Change Stations Near Me - Hurst, Texas

While waiting for my oil change one of the technicians was on his phone, speaker phone no less the entire time. The lobby got to enjoy (not) hearing his conversation with his child about Halloween candy, what he wanted for Christmas, what he wanted for dinner. I could go on, but I won't. He continued this conversation as he proceeded to go in an out between the office and cars making me wonder if he was working on cars was he paying attention. And when he was checking people out all you could hear was his child trying to get his attention or his wife trying to talk to him. SO ANNOYING. He should have stayed at home he obviously was more in tuned to what was going on there since he couldn't take his phone off speaker the ENTIRE time I was there. Definitely no way to conduct a business. read more

Walked in for a quick state inspection before work and they took care of me so quick!! There's a CVS across the street I was able to walk to and shop while I waited. All the guys in the shop were nice and friendly!! I come here every year for my inspection and I've never been disappointed with pricing or timing! read more

Quick and easy state inspection. Ask a different place and couldn't get an appointment until the next day. But Jiffy Lube did it under 40 mins and said it was in the house! Awesome people here!! read more

Ugh. This has been the best JL until the boats took a day off I guess. Day after thanksgiving I get here here bright and early. No one in front of me. I want an oil change and tire rotation. 45 minutes later I tell them tojust let me have my car ands skip the tire rotation. Oh, we're all done. I go out and they still have two tires off. A crew of goofballs standing around watching one guy work, two guys standing around in the garage. One car is up on the car lift with a tire off and a guy talking on the phone. One employee sitting outside in a bench. I quit going to the other stores because of goofballs. Ugh read more

Jiffy Lube - 4 guys changing a tire. 45 minutes later. Ugh. You ain't got nuttin' better to do but I sure do. - Oil Change Stations Near Me - Hurst, Texas

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I have been going here for 10 or more years. I called because I felt they overcharged my son for a cabin air filter ($49.99) which is just crazy. had a stern but never cursed or degraded staff. said I wouldn't be returning again. hung up the phone. it was shameful to charge anyone that for a 5 minute job. Cody ( apparently the Manager thought it was a great idea to call my phone back a few minutes later and tell me not to speak to his staff in that manner. he didn't need or want my business. buyer beware. customer service definitely gone from this establishment. proceed with caution. Cody might just give you a nasty call back. btw... never gave my name or phone number when I originally called. Thanks Cody... you just showed me how low the shop has gotten. read more

Great customer service! Got my vehicle in and out within 30 min!!!! Thanks Robert and Victoria

I came in for an inspection. I pulled up to the front entrance, walked inside and stood there for several minutes waiting for service before wandering outside to see if anyone could help me. The guys in the garage seemed to be avoiding eye contact and really wouldn't engage. I gave up and walked back inside and after a few more minutes the manager walked in with another customer. He was pretty quick to point me to the bay I needed to pull up to and expressed that the inspector would be able to help me. He explained there was only one car in front of me so I should be next. I pulled around to the assigned bay and sat there for a few minutes. Nobody approached so I grabbed my keys and insurance and walked back into the waiting room a little confused about what I needed to do. I was a little concerned that the inspector wasn't even aware of what I needed. Eventually, I walked back outside and found the manager to whom I had spoken earlier. I asked him to whom I needed to provide my keys and insurance, he took them and provided them to the inspector. As expected, during these several frustrating minutes, another customer had come along and was served prior to me. My time is important to me, I expect that I will be served in the order of arrival. This annoyance was due to a lack of communication. They got it done next so two stars. read more

It was my day off and needed to get my oil change. I stay 5 minutes from this location. I pulled up and they asked what I needed. I told them I needed a oil change ( synthetic ) there Was a car in front of me that they said that they were about to be done in five minutes I literally stayed there 40 minutes no one came to check up on me I gave them the benefit of the doubt that maybe they were busy and going to come by any second and they didn't. I asked a gentleman that was passing by how long and he gave me a rude response and said 15 minutes which I was already there for 40 minutes. Just because ladies pull up and the "guy" think they can treat them differently will not work for my money. Never again will I go to this location or any of their other locations if this is what customer service looks like i don't want to see the other ones. o read more

I have been doing business with Jiffy Lube for years and this is by far the worst experience I've had with them. I went in to get a routine oil change on July 2, 2022. I left with an oil leak. I've reached out several times for them to correct the problem, even reached out to the corporate office. No follow up has been conducted and I'm still with a damaged car. DO NOT DO BUSINESS HERE AT THIS LOCATION. read more

. Terrible! Went in and asked to have my oil changed, my inspection done and my brakes looked at. Dropped my car off at 12:15 and I had to go up to the shop because no one contacted me about my car being fixed or not. Come to find out they did not look at my brakes or do the inspection.. Overall poor communication and customer service and definitely would not go back read more

All the staff was friendly and courteous. The gentleman that helped us was very efficient. Glad we came here and will definitely come back!

Thank goodness Richard is back. I stopped going after he left. The new staff was pushy, condescending and rude. Welcome back Richard!

Scam artists, honestly. The first time in was for an oil change, while I was there they suggested I get new brakes (at the time I did need them). However he told me the front brakes looked bad, and when I told him they were recently changed and it was the rear if anything that needs replacing he told me that he didn't know because he didn't look. If you didn't look then don't offer me additional services... That already rubbed me the wrong way and I told myself I'd never return, but came back a few months later because I needed another oil change and they were the only ones open near me. So here I am again for the second time, same guy pulled me aside and recommended new wipers then gave me two options, one was less than expensive than the other - so I obviously chose that one. I go sit down in the waiting area and about a minute later he comes and pulls me aside to inform me that they don't have the less expensive option, only the other ones. At this point we were expecting rain for the rest of the week so I let them do it...these blades are loose as hell and make loud noises. Not to mention this time, the oil change I received was only good for 1,000 miles. The sticker said to come back in X amount of miles (which was 1,000 away) which I've NEVER heard of. I get oil changes A LOT because I use my car for driving around the metroplex for work and never have I ever had to come back in less than 3-5K miles until that experience. I thought maybe it's because I hit a certain number and this time it just needs to be a quick turn around - no! I went to another place today and I don't have to go back until almost 5,000 more miles. I think I'll stick with them instead and avoid being hustled by these clowns. read more

Been here since 8:05 for an oil change. There was one customer already here. It's 9:25, and I'm still waiting. W First time and last time here. Fail. read more

Always offering up charges, for $25 they said would rotate my tires from front to back. I took them up on this deal. 2 months later have a nail in my tire so take to Discount tire. They do an inspection and then ask me who only rotated one side of my car? Now my thread depths are all uneven. Won't be back to this shop. Bunch of young guys giving crappy service. read more

Great service !!! Best dealer alternative in the area !! ! These people know their stuff and get you in and out quick !!! Tire rotation and oil change and I was out of there in 20 minutes, that would be half a day if I took it to Toyota. Richard is the main guy and runs a tight ship !!! All of those cats are good folks and my go to for anything vehicle related. My name is Nathan Myers and I approve this message. read more

Been getting oil changes for multiple cars for years there with no issues. Had a brake job done just last November. Didn't even last a a full year before I had metal on metal. It looks like they charged me for 4 wheels and only did 2. Won't ever go back there since they made no effort to make it right. And never heard a word back from Tony. read more

This is my favorite place to get my car serviced!!!! Richard and his crew are always very professional and nice and do a spectacular job taking care of my car needs. Go see Richard at Jiffy Lube across the street from Walgreens you won't be sorry read more

I had oil changed here 8/15/20 woke up 8/19/20 to go to work. As I backed out driveway I noticed a path of oil. I stopped and found that the filter had come loose and was leaking badly. I drove to the shop less then a quarter mile away. As I arrived I saw someone opening they garage doors in front. I tapped my horn as I passed and pulled to the back. I got out of vehicle and knocked on garage door. The young boy turned away to go back out front. I knocked louder and motioned him to come to me. He came over opened the door and the first thing he said was "we're not open". Surprised and upset at that I said "I didn't care, you need to fix this. I need to get to work" he again told me "but we aren't open". My thoughts were if you're not open then why are you opening bay doors? I told him again "open or not you need to tighten the filter and get it fixed so I can get to work. Now take care of it!" I was very upset by now. His response was to argue with me saying " you don't need to come at me like that" I responded by telling him he needed to do his job and take care of the issue. As I was texting my supervisor I was watching him. After he added oil he told me he was done and I could leave. I told him I did t see him tighten the filter. His response was "we only hand tighten the filters." Very upset I said "well that did t seem to work very well the first time so go get a tool and tighten the filter" He again argued with me and said "it may cause damage the filter" I told him "I don't care get a tool and put a quarter turn on it so it's tight" he did it. As I got back in to leave I asked who the manager was. He said the He was the acting manager. I kinda laughed and said someone will be hearing about this poor service. His response to me was "well if you weren't such an ASSHOLE maybe it would be better ". I was shocked. I told him I would be contacting their corporate office and hoped he lost his job. The corporate office was indeed concerned and had the owner contact me. He was very non concerned about it. Said that "this didn't sound anything like him" he said he would talk to him about it. I asked that's it? He offered no compensation until I asked. He said he could refund half. I told him to think about what he would do for me and call me back. I've never heard from him or received any refund. I would never recommend using this location to anyone I know. Horrible customer service. All that kid had to do when he opened that door for this to have gone differently was to have said. "How can I help you Sir" read more

If I could leave this place 0 stars I would. I went in to get my oil changed at the Jiffy Lube located at 800 W Bedford Euless Rd, Hurst, TX 76053. When I drive up I asked the technician how much it would cost. He said 49.99. I went into the waiting room and when my car was ready they told me the cost was $80! I didn't request a synthetic oil change but since the car had been serviced there by a previous owner with synthetic they just assumed and used synthetic without asking me after they quoted me the non synthetic price. I told the person at the front desk and they took off $20 but that was still more than I was quoted by the technician a few minutes before. They also said my car died and they had to jump it. I've owned this car for months and that's never happened. They said they had to jump it and I needed a new battery. I'd been driving the car all day with no problems! It's never had a problem starting. This location is a joke. They have horrible customer service and lie about their prices. They also lie to get customers to spend money on unnecessary repairs. Here's the names of the employees who were involved in servicing my car: CSA: Kayden R LBT: Ardonious S TL: Issac B UBT: Chris F CT: Issac B Cashier: Kayden R read more

I don't usually write reviews for a quick oil change. But the service and helpful attitude at Jiffy Lube in Hurst deserves a recommendation. Stopped in for an oil change and Erik definitely deserves a shoutout! His team took great care of my older high mileage vehicle with special oil requirements and made me feel welcome to be there. I have been happy with the service there in the past and I will continue to recommend them highly. read more

This is the best Jiffy Lube I have ever been to. Probably the best mechanic also. Ryan was extremely helpful, Knowledgeable and kind. Thank you Ryan. My car was fixed and you exceeded expectations ! read more

Really bad service, use to go there alot when there use to be different employees there, very helpful, now with the new employees especially the inspector person did not want to help due to stating my wind wipers were not good and informed him those were changed out a few months again. When I got there they were just sitting down on there phones. really bad customer service read more

Been coming here for years with different vehicles. Today I brought back my infiniti for conventional oil service. It was done fairly quick and Surprisingly no one question anything on it like air filter being dirty. So might be true but got to my car and saw my front floor mats very very dirty and looks like they ran vacuum a couple times becase you could see traces. My windshield was dirtier like it was cleaned with a dirty rag. It was like looking thru some dirty glasses. Unfortunately pictures don't capture that. I mentioned it to one of the guys and he did offer to pull it back in. But i was going to have to wait till they moved other cars. I don't come to get an oil change because of this services but it did make me wonder. If they are doing this bad on this stuff, how bad of a job are they doing filling fluids and most importantly changing the oil. My invoice says they completed all these things. Maybe its time to find a new place. This place isn't exactly cheap either. read more

Jiffy Lube - Front cleaned floor mat. - Oil Change Stations Near Me - Hurst, Texas

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When I pulled into their parking lot at 12:15 on a Friday, a kind employee opened my door and escorted me into the waiting area. I needed an oil change and asked if they would also check the air in my tires because I was driving to Austin the following day. He said it wasn't a problem as it's something they already do with each routine service. I was told it would be about 15 minutes, but I wasn't sure if that meant total or until they could start on my car as 4 people were waiting ahead of me (it's first come, first serve). There isn't much inside but it's air conditioned, has a TV, coffee station, and even a soda machine. They called my name 15 minutes after sitting down and said I could go ahead and pay since they were nearly finished. I had an email coupon for $15 off so my total came to $29.87. Besides the oil change and tire check, that price also included them vacuuming my floorboards and even cleaning all my windshields. Did I mention all of this was done in under half an hour too? I will most definitely be coming back to this location the next time I need an oil change. It's quick and the employees are super friendly and knowledgeable. They let me know it was time to get my transmission checked as well but weren't pushy about it the way other places can be. They had me back on the road again a little before 12:45 and on with my day. Thanks guys! read more

They are always fast and one time they helped me take off the bottom panel when I ran over something in the road on the highway and it was dragging . I've always had a great experience here. They don't try to crazy upsale me or anything. They are great. They whole team was so fast. They checked it all for me. Great staff read more

We has excellent attention all the employees has a grate attitude they change the oil in record time eventing was clean and they giving as all the best options for are car we will came back and recommend to are friends read more

Jiffy Lube - Oil Change Stations Near Me - Hurst, Texas

This location is amazing. We have taken our car here for over two years and the manager Rich always remembers us and our cars. Whether it's oil changes or brake work, the work is done quickly and correctly. Wouldn't go anywhere else! read more

this place has some cool young men that work there..The manager Camren knows how to treat customers and they all are polite and treat you with respect. I had taking my car for an oil change last week and this week I could not open my hood, therefore I want back to them to ask why I'm not able to open the hood since they were the last one to open the hood to do oil change. The manager took care of it, he had the mechanic Trey work on it and even throw in a free car wash for me alone with topping up my antifreeze fluid..Awesome customer service...He told me that the problem was,the guy he fired last week had left a bolt under the latch, so therefore I wasn't able to pop the hood open.Thanks all..I'll be back to get my tune up for sure. read more

Jiffy Lube - Oil Change Stations Near Me - Hurst, Texas

I enjoy their welcoming and fast service but now I'm wondering if they are charging for things they aren't doing. I have a Jeep and asked for a five tire rotation to include the spare. They took the spare off but then put it back on just a little differently. I wouldn't have even realized it except the last company that rotated the tires wrote "sp" on the back of it. I would have asked them to redo it but I didn't realize it until after I left. read more

I have been here several times. My whole family uses this location for general car maintenance. The people that work here are awesome. I never feel pressured to get something I don't need, they all are the nicest and most helpful when it comes to anything. I highly highly recommend this jiffy lube location! read more

I took my car in for tune up and oil change they damaged my car and now it wont start they took my car to another garage and wont tell me where it's been a week and no info I missed a day of work and had to rent a car to get to work read more

It shouldn't take more than 5 minutes for a state inspection per car. Upon arrival, I was told there were 2 vehicles in front of me, but they were almost finished with one of them. They also said it's typically 10 minutes per car. I ended up waiting exactly 55 minutes before I was told what needed to be fixed, then an additional 5-10 minutes before I got my car pulled around. When I saw my car pulled up to the front, the lady who parked it went inside the office to lay down my keys and quickly left. I waited another 5 minutes before I finally grew impatient and went outside to ask if someone could ring me up! Any other place I've been to for a state inspection has me in and out within 15 minutes at max. I've even gone to the jiffy lube in Arlington and they ALSO had me in and out last year. It is not a matter of being thorough, either. My car is not even two years old. I will not be returning to this location after today. read more

Great service! I got more than I expected today along with my oil change. I received a free vacuum, window wash, and even aired my tires! Dane was very diplomatic and filled with integrity-- my car is now running smooth sailing. All in all, I recommend this location especially for a first time oil change. I'm more than satisfied with the results, even getting my tail light fixed for a few extra bucks. Not too bad at all. read more

I have been coming to this place for at least 5 years to have both of my vehicles serviced. They are increasingly getting pricier. I used to get an oil change on my 2011 Tundra for $70 with a premium oil. Today that oil change cost me $175. Same oil. I received a postcard in the mail advertising a free tire rotation and $10 off the oil change. Somehow I don't think the credit was applied. I think it's time to end this relationship. read more