I took my older Subaru to Ichiban after getting an expensive estimate someplace else. They…read moreinspected my car and discussed all the recommended repairs with me in detail. Once they began work, Ray kept me updated about progress with daily phone calls. I had most of the recommended work done and still walked out with a smaller bill than I would have had paying for one of the two repairs at the other place. I'm very happy with the work they did and will be giving them more work in the future.

EDIT: 6/3/24: Spoke…read morewith Dave. I have no doubt that they can do a good job, as seen with these other positive reviews, but in the same manner that they are professionals in this field, I am surprised they did not find anything wrong with the master cylinder, which does have a direct influence on the clutch. Dave mentioned multiple times that his men did not find an issue with the cylinder at the time of inspection, so "technically" they did their jobs. I should point out, that Dave also said that they test driven it by 10 miles. 10 miles and no issues apparently, yet 2 miles of our struggle before the car gave out. I attached 2 new photos showing the odometer. Unless the paper printed on the day I picked up the keys aren't up to date (and if so, why was I given paperwork that's not up to date?) I am hesitant to believe the car was test driven. With the complimentary oil change + 10% discount on next repair offered, my boyfriend is very open to bringing his car back and if next time the car is properly serviced I am willing to update the reviews. ***** EDIT (Morning of 6/1/24): Tried calling your "24/7" assistance listed on your website. It's just your company's phone number sending us directly to voice mail. We need the car today. My boyfriend is missing out an annual event he wanted to go to deal with this matter. He can't even drive it to a different repair shop as he can't change gears anymore. Getting it towed, which is costing us unnecessary fees too!! Unbelievable!! ***** My boyfriend drives a manual car and was in need of a new clutch. He hesitates in bringing his car anywhere but Redline in Arlington. Since it's far, I suggested that he give other auto repair shops a chance, something he hasn't done before since he knows that finding a good mechanic is hard. Same here, but we wanted to have hope that his car can be fixed properly in Fort Worth. We thought wrong. Upon arriving, the men were very nice. Because their customer service skills were great, we assumed they were going to do a good job. My boyfriend even spoke fondly about Ichiban Autos even before repairs started. The men at the front were also responsive, informing us of the costs, labor, & parts that need replacement. Take a look at the photos for the amount of things replaced. Cost? Over $2k. And because Ichiban closes on the weekends, you'd think they'll make sure their Friday clients would be ensured that their cars would be drivable. Unfortunately, not us. As my boyfriend was flying back from a work trip, we couldn't get his car till 10 PM, long after Ichiban closed. At 10 PM, we retrieved the car, excited to drive it when... HIS CLUTCH IS LOOSE! Both of us tried it and it feels wrong. NO resistance on the clutch pedal, and he couldn't put the shifter into gear! How is this acceptable! He managed to drive the car off premises but as he got closer to my apartment, literally 2 miles away, he had stopped because he couldn't change gears anymore. That's right, 2 MILES by 11 PM, my boyfriend and his car remain stuck on the side of the road, parallel parked at some street and praying that he doesn't get towed. I did not pay over $2k just to retrieve a car that's not operating properly. Did anyone even test drive it? You guys had the car from Wednesday till Friday. Called me at 9:30 AM stating it's ready, and I didn't even come till 2 PM to pick it up, giving you guys plenty of time to test drive/check for any errors/tighten any loose ends. Since Ichiban is closed, our night, our weekend, is ruined. I really wished I could've given this place 5 stars, the men were nice but the service we received is unacceptable. A simple clutch check/test drive would've signaled to you guys that something is off. Ichiban Autos, we are extremely disappointed.

Great service from start to finish! I had a really positive experience with this car service. They…read morewere friendly, professional, and made me feel completely comfortable and confident that my vehicle was in good hands. The pricing was very fair, with no surprises or unnecessary charges. They also have great financing options available, which made the process even easier and more affordable. It's hard to find honest and trustworthy service these days, and I really appreciated the way I was treated. I would definitely recommend them to anyone looking for reliable, friendly, fairly priced car service with great financing options!

I got to say every time I bring my truck there always get a better price they can take care of me…read morethe same day and most instances and they're up front with me if what the problem sounds like it initially was and they find it wasn't that, they didn't charge me. No they may charge me depending on what they had to look at under the engine. Today I went in thinking I need fuel injectors based on the diagnostic that store across the street took and it would have been eight fuel injectors I had to buy at $150 each they started on the truck and realized the fuel injectors were perfect so I didn't have to pay for those fuel injectors.

I have a 1993 Dodge caravan is special unfortunately she had breaking issuecame here and got a…read moregreat repair so we're all fixed up and ready to run do a great job reasonable prices

I have a F150 that needed AC repairs. The work was completed ion a timely manner. I was very happy…read morewith the results and the costs were fair. Nadal also did work on my Ford Flex. I needed some work done on the suspension system and was again satisfied with the results and the costs.

First time visiting this auto repair shop they repair my battery and check other items on my car…read moregave me a very good deal I will return thank you for the fast service

Pricing has gone up, not what the place used to be. Good to get a cheap oil change, but other than…read morethat, I wouldn't come back here.

The staff at Grumpy Automotive provided excellent customer service. I am from Mississippi and…read moreneeded a diagnostic test to determine the issue with my vehicle. Not only did they perform the diagnostic, but they also fixed the problem promptly and professionally. I truly appreciate their outstanding service and willingness to help. I highly recommend Grumpy Automotive to anyone in need of reliable automotive repair services.

Be careful they will give you a price to work on your car and raise that price by lying saying…read moresomething else is wrong or needed.

This was my first time visiting this facility and I must say it was worth finding. My car kept…read moremaking squeaky noises and I went to different places and they told me basically my vehicle was unsafe to drive. I needed my rotters and break pads done, in the front of my car and back and I was able to get it done the next day. I like that they offer a Finical Assistance if you're unable to pay that day. The service was really good and the price and the value was worth it. Great customer service and great communication with the owner Blake. I will be using this place services in the future. Trustworthy and caring service was provide to me. Thank you for caring for my car because that's like my baby and you guys took care of her with love. Thank you.

Blake told me over and over again the charge for my 2 wheels he found on eBay was about 1100…read moredollars. He then charged my credit card $3k. I am disputing the charge and filing a suit in the small claims court very soon for $1,900 plus filing costs.

I can't say enough good things about my experience with NRH Auto. After everything I've been…read morethrough trying to get my car repaired, finding this shop was truly a blessing. My Audi A4 had gotten to the point where it sounded like it was ready to fall apart. I had previously taken it to the dealership and was quoted over $1,500 to replace my left wheel bearing. Because I simply wasn't in a position to spend thousands of dollars on a repair right now, I had tried going another route with a mobile mechanic--and unfortunately ended up getting ripped off in the process. Needless to say, by the time I came to NRH Auto, I was frustrated and honestly a little apprehensive about trusting another mechanic. When I arrived, I spoke with one of the owner's sons. He took the time to look up the part and put together a quote for the repair. The initial amount was still a little outside of what I could comfortably afford, so I simply asked if there was anything they could do to work with me. And they did. They were able to get my repair done for about half of what the dealership had quoted me, and there was no sacrificing the level of service. My car was completed in approximately 2 1/2 hours, and they even dropped me off at my home nearby and picked me back up when my car was ready. What stood out to me most was how I was treated. I never felt pressured, taken advantage of, or like they were trying to add unnecessary repairs. They listened, worked with me, and got the job done. After dealing with a dealership quote I couldn't afford and then being taken advantage of by someone else, I think I've finally found an honest, skilled, and reasonably priced mechanic shop that I can trust with my Audi A4. Thank you, NRH Auto, for treating me like a person and not just another repair ticket. You have definitely earned a returning customer!

I needed two studs replaced on my 2008 Acura MDX. Joseph was communicative and helpful when…read moresearching for an auto shop. I drove from Lewisville for this repair. Him and his brother were cool guys to do business with. The pricing was definitely reasonable. If I need something else done, I'm coming to them because they perform quality work.

Professionals & honest individuals knew what they were doing and I will definitely be back.read more

Fast Honest Service, This Seniors is a place you can depend on. I have been going to there Honda…read morerepair shop for years, then purchased Highlander, and now I use Lexutech only that way all your repairs are on computer so you can call and ask. Happy Trails Chris Gotcha