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    Rbs Towing

    4.1 (66 reviews)

    Services - Rbs Towing

    Vehicle towing

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    Craig V.

    I had a great experience with RBS towing recently. The lady that answered the phone was very friendly and quick to get me a quote to tow my truck to the dealership. The driver Westley showed up quick and was a very nice guy. They got my vehicle there safe and sound. Zero complaints. Would definitely recommend them. Thank you RBS for your help.

    Driver for this company was amazing. The people on the phone were crazy rude and should be taught customer service!

    Only gave 2 stars because the tow truck driver went above and beyond had the office not been rude and,unprofessional this would have been a 5 star review... again the driver I could not have asked for more but my receipt said $67. My bank statement said $109....I called and asked what the hookup fee and per mile fee is. The rude individual persisted on asking what vehicle it was for, so I too persisted in return asking what their hook up and per mile fee is. The employee (who claimed to be the owner) said they charge a min 0f 150 ( which was odd because I was only charged 109 so I called him out on that statement and then he persisted to know the vehicle so I let him know, he looked it up and said it was recorded as 9 miles for the tow ( which via Google maps was 2.2 miles) so I told him the actual mileage for the tow and he claimed the excess would be refunded. I said to him that them charging extra for no reason is not right. He said our program said it was towed that far, so I asked him "what system do you guys use?" He replied "that's not your business" the conversation went on from there and got heated to the point where he was using cuss words at me and hung up on me after I asked him why he was representing rbs towing this way.....had this review been for the driver only it would be a 5 star review....but the person I spoke to dropped it to a 2 star and it's only 2 star only because of the driver, otherwise it would be a zero star if I could! This site apparently will not let you fix punctuation errors so sorry about those‍

    This was one of the widest spots in the road this man drove up.
    Joshua G.

    So I blew my passenger side spindle up pretty high on black mountain truck trail. And if you've never driven this road, it's a single lane, curvy, very bumpy and rocky road. With some very sharp hairpin turns. I called one tow company and they bailed out after getting halfway up the trail to me, and I stood there and watched as they turned around and left. This driver, though, drove up in the middle of the night. Well after sunset. And got my big truck down the mountain safely. Amazing driver. And the dispatch person was very helpful and extremely willing to help as well. Great company.

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    11 months ago

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    7 months ago

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    4 years ago

    Had a flat tire early in the morning and they came out quick and where very kind and helpful. Thank you so much!

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    7 years ago

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    6 years ago

    Robert assisted me with a flat tire. What an absolute ray of sunshine he was. Professional, fast, and very funny too! Thanks Robert!

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    12 years ago

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    Ask the Community - Rbs Towing

    Review Highlights - Rbs Towing

    Using two "snatch & drag" trucks, Marshall & Dave walked the rear end up & out while stabilizing the front to keep it from rolling.

    Mentioned in 5 reviews

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    Loyal Towing - Interstate 805 North Loyal Towing late night tow!

    Loyal Towing

    (469 reviews)

    Memo is the most honest, warm hearted individual!!! My Allstate app stood me up for 3 hrs waited…read morefor roadside help. Memo drove in front of me (i waived for help) while waiting. Suddenly, he stopped the stuck and opened up my door. God sent him to my way. Please ask for Memo, Loyal Towing. Thank you Memo!!!

    If incompetence were an Olympic sport, Loyal Towing would be standing on the podium--medal…read morepolished, anthem blaring, and absolutely no self-awareness in sight. This rating is solely for the office staff/dispatch. Honesty and customer service is not part of their business model. In speaking with Brenda and/or Karen, basic questions were met with lies, attitude, or indifference. Their best tow driver whom delivered my vehicle also expressed concerns about their unprofessionalism and condescending behavior. The reason for the delay in arriving ? Pure fiction. Dispatch stated "there was traffic" and it really turned out to be that they added another vehicle pick up to my AAA service call. The tow driver stated that the office staff was not truthful and should have communicated this to me. When the truck finally did show up, my vehicle was not on a flatbed and the experience got worse. My vehicle was towed for 70+ miles on a wheel-lift. It was picked up first and placed on a flatbed, then transferred to a wheel-lift upon pick-up of a second vehicle. Just awful. In speaking with AAA, they were livid and advised me to inspect the vehicle for damage as a flatbed was requested on the tow order. If you enjoy being treated like a second class citizen, this is the company for you. Otherwise, do yourself a favor and look literally anywhere else.

    Rbs Towing - towing - Updated May 2026

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