Last week, I thought my daughter needed a jump and AAA assigned Rancho Bernardo Towing. It said 45 minutes but a driver pulled up right away. We were in the InNOut parking and I flagged Ahmad the driver down. He said that he wasn't dispatched and was heading for lunch but would help if it was quick. He had our service call routed to him and right away took care of us except it wasn't the battery and it was the gear shifter. Ahmad is a life safer. I highly recommend this company. Unfortunately, the following week I had to call AAA again for RB Towing because my daughter's gear shifter broke again. The first 2 guys didn't know how to manually put the gear in drive so to the rescue was Ahmad again. He is my hero again! Give that man a raise! Ahmad put it in gear and I was able drive it to the shop again. God bless Ahmad! read more

Huge thank you to Wisam, our AAA driver with Rancho Bernardo Towing, for helping us out in Rancho Peñasquitos today. What could have easily turned into a stressful situation ended up being such a positive experience because of him. Our engine splash guard had come loose, and we weren't sure if we'd be able to drive safely. Wisam took the time to really assess the situation, came up with a solution on the spot, and secured everything so we could get back on the road without worry. You can tell when someone genuinely cares about helping people, and that was absolutely the case here. He didn't rush, explained what he was doing, and made sure we felt confident before leaving. We were able to drive away safely, and honestly, it made our day. If you're in Rancho Peñasquitos or the Rancho Bernardo area and need help, you'll be in great hands. Thank you again, Wisam! read more

We have used them before, both times for a dead battery. On this occasion, they were again referred by AAA and were immediately communicating and eventually on time, even though I had to reschedule twice. Instead of hustling me for a new battery at $250 or more, they checked it close Y, as well as the alternator and found that the battery was relatively new, still under warranty and defective. A quick call to my mechanic and a jump start from the tow company attendant and a new battery was installed, cost free. Always appreciate this kind of service read more

Highly recommend Rancho Bernardo Towing. Late, on a busy Saturday night, our tow truck driver, Joseph, take great care of us. We got our truck home safely. Joseph was very friendly, caring, and delivered outstanding service. read more

Rancho Bernardo Towing - our vehicle on the tow truck - Towing Near Me - San Diego, California

Had a flat tire and called AAA who sent out RB Towing. In all, I waited about 20-30 minutes for them to arrive and they called when they were 10 minutes away. The RB Towing employee was very polite, shook my hand and immediately went to task. He removed my old tire, inspected it, showed me the nails/screws in it, installed the spare and placed my old tire in the trunk. He instructed me not to drive more than 50 mph on the spare and informed me of 4 area tire stores. Later in the day, I had a follow-up text from RB Towing thanking me for my patronage and to let them know if I had any suggestions or recommendations on how they could enhance their service. (I didn't). I was very happy with the service from RB Towing and would gladly use them again. Helpful? read more

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AAA assigned Rancho Bernardo Towing when I popped two of my tires on the road. Wisam the driver helped me toll my car in the middle of night after a night shift at the hospital. He is professional and kind and made sure I got home safely so I can get my car settled and make it to my next hospital shift. He is a wonderful human. read more

Wisam A is such a nice guy, thank you for such great service and your patience, you are awesome!!

Raad, a tow truck driver for RB Towing, witnessed my car struck in a 3-car collision on Hwy 78 last week. He pulled over and immediately began directing me and the other parties involved. We were all slightly stunned and it was great that he took charge, instructing us what to do. He also went out of his way to clear debris from the crash from the highway. He towed my car to a body shop near my home. Easy business for him, I suppose, but he was efficient and professional. I'm glad he was there. read more

Excellent service, showed up earlier than expected and called to let me know they would be. Showed up and gave recommendations on how to get the underlying issue resolved. read more

Yashar was the most helpful and knowledgeable person! I called AAA after my battery died and he came out to our house and not only replaced it but made sure to triple check everything was working. Thank god he did because there was another part of the battery (a transmitter or something) that wasn't working and my battery still wouldn't start. He gave me a jump and drove with us to a dealership so we could purchase the part and have him install it. Truly above and beyond customer service, I would give him 10 stars if I could. Not only that, I had a faulty check engine light notification which he checked and switched off. Very reasonable prices for top tier service, I could not recommend this place (and Yashar) more! read more

My mom and I were headed to San Diego during rush hour when her tire blew out. We made it to the shoulder, but it was definitely scary. Atheer from Rancho Bernardo Towing arrived in 30 minutes arrived, and he was fast , efficient and friendly. He made a stressful situation much better. read more

AAA does business with many different places, but Ranch Bernardo Towing (RBT) should be their first call. The minute I was connected with RBT I was put at ease. I had a tire blowout on the freeway, stressful. Falih from RBT contacted me and gave me reassurance he was on his way. Once there he was quick to get me out of harms way and into his cab and took great care of my new car. In the cab he was kind and polite. I don't know how this not good situation could have been turned into something so low key and easy. I am sorry I don't carry cash because I owed him a beer! read more

Rancho Bernardo Towing - Blowout tire on the busy morning commute on the 15 S. - Towing Near Me - San Diego, California

PLEASE FOR THE LOVE OF GOD DO NOT USE THIS COMPANY. I got a flat tire on the side of the road and needed assistance installing a spare tire which should be very easy for a tow truck driver and the guy I kid you not did not install it correctly and didn't tighten the lug nuts and almost totaled my car. I could legit twist the lug nuts with my hands with 0 effort. Scariest experience I've ever had in a car. If you value your life do not call these guys read more

Rancho Bernardo Towing - Towing Near Me - San Diego, California

The worst experience I have ever had with a tow truck. I was in an accident Refused to even look at my car, only wanted to tow. I don't need a tow truck, I need help with my bumper. Everyone please be aware. read more

I recently had to use AAA and they had Rancho Bernardo Towing service assist my fattier and I cannot speak highly enough about Wisam. He arrived at the scene of the accident promptly, showcasing impressive professionalism and kindness in a stressful situation. Wisam efficiently loaded my father's vehicle and ensured he arrived safely at his destination, which was two hours away. We are truly grateful for his outstanding service and care. Highly recommend AAA and Wisam for anyone in need of reliable towing assistance! read more

Rancho Bernardo Towing came when I called AAA. Raad was the gentleman helping us out and he was kind, reassuring and did his job very well! Highly recommend this business. read more

Service was great. Ahmad was able to move my non operating vehicle onto my driveway with ease. I appreciated the quick and professional response. Thank you. read more

The driver Wisam went out of his way to help us. Communicated clearly, came on time, tried a few different things to get the car going but in the end we needed to tow it. He stayed and helped us even beyond what was required. Very much appreciated. Would definitely recommend them. read more

I have AAA and they dispatched here for my car battery service. My technician was Yashar. He was communicative, early and had a great demeanor. Quite possibly some of the best customer service in a long time. He reassured me about what the process was and how long it would take. He also gave me some tips on some solutions to other issues I had such as keeping mice away from my vehicles. I would go back here whether or not I had AAA. Yashar thank you so much and happy holidays!​ read more

They said they were gonna come pick me up and then they never showed up after two hours so that's my one experience, but I would never use them again read more

My car was wedged in between 2 large curbs that I did not see when exiting a local park. The car could not be moved forward or backward without risking serious undercarriage damage. I contacted AAA who sent out Rancho Bernardo Towing Company. The gentleman (named Mike) took a look and assessed the best way to remove the vehicle with the least amount of damage. He skillfully maneuvered the vehicle which was then no longer wedged. The best news - No undercarriage damage! I highly recommend Rancho Bernardo Towing. read more

Juan arrived promptly, picked my car up in Carmel mountain, delivered it to my home in U.C. then expertly placed in it in my driveway. He's a good man and does a professional job read more

I had my eight-year-old battery die in my father-in-law's driveway. I was sure I needed to tow my vehicle, but these guys were able to jump out and jumpstart my truck so I could drive it home and change the battery myself, if you don't have AAA, you should definitely get it, and if you're broken down in Poway, you need to call Rancho Bernardo Towing! read more

Samer was amazing he was so helpful so courteous and a blessing today. Thank you!!! Great service!

Over 400??? didnt even have the car for an hour!!!!!!! shady business. Then tried to tell us it would be 500. Charging way too much for working people. read more

Rancho Bernardo towing has come to my aid on two occasions. Both drivers have been incredibly polite, helpful, and patient. On both occasions the drivers have gone above and beyond. read more

Erin came to get my keys out after I locked them in my car, he was very nice and worked quickly he also arrived quickly. I highly recommend rancho Bernardo towing read more

I had a blow out but Rancho Bernardo Towing came out quick and put my spare tire on for me. I'm grateful for their excellent service.

I have used RB Towing via AAA for over 20 yrs. They are always quick, friendly & helpful. Yashar always sends a follow up text to make sure we were satisfied. I had the pleasure of having German come out recently. Nicest guy!! So patient & friendly. He never pressured me into purchasing any service/product that I didn't want. I highly recommend RB Towing. read more

Terrible experience. I called AAA and they said that Rancho Bernardo towing would be there in 45 minutes. After 45 minutes I got a call from Rancho Bernardo towing saying that it would be another 45 minutes. From that point I waited an hour without any phone call. I called AAA to find out what was going on and they told me it would be another 60 to 70 minutes. Terrible service and communication. read more

Garbage towing company. Left me waiting for over an hour and when I called them they told me they weren't coming! What the hell! Why wouldn't you just tell me that so I could call someone else. Complete garbage. Avoid at all costs. read more

Got a nail in my tire. AAA sent out Raad and he had the tire swapped out quickly and we were back on the road. Took me longer to find the tool to lower the spare tire then it took Raad to change the tire ‍ Super friendly service with a smile and quickly service. Thanks Raad! read more

Friendly and professional, Yashar towed me out of a tight spot and had great advice about fixing the car. Listen to this guy, he's here to help. read more

The whole process was so smooth, easy, and comfortable. My tow arrived around the estimated time, and within minutes we were in route to my next destination. Thank you for making a stressful moment so easy. Definitely helped turn my day around. Thank you for all the help read more

I had a flat tire (right rear), and called AAA. Yashar Rad came from Rancho Bernardo Towing. He found a nail in the tire, so he filled it up with air so I can drive it to the Discount Tire which was less than a mile away. Yashar was fast, efficient, professional and provided "best in class" service. When things like this comes up, it's extremely helpful when the service provided by the Driver Service Manager is excellent. It makes the whole situation stress free. Thank you, Yashar! read more

Mike was prompt, courteous and professional. Very good service. We would use again if needed. Driver was right on time to the repair drop off. Thank you, Jeff Skinner read more

Updating my previous comment about being stranded. Julia - your apology is meaningless and borderline offensive. In no way makes up for the frustration created by your negligence. As a result, I lost my appointment with my repair shop and lost five days use of my car until I could get it resolved. I will not forgive and never forget. Simply bad karma on your part. Simple communication and some humanity goes a long way. Dazio read more

My car broke down on my way home, but luckily I was close enough to make it home. I went thru AAA and got connected to Rancho Bernardo towing to bring my car to the shop. Hendi Raad showed up and the first thing he did was to say hello and introduced himself. Hendi was very professional not only in his demeanor, but also in the process of getting my car prepared and secured for towing. He got my car safely to the shop during peak traffic hours. I appreciate the care and patience that Hendi provided to get my car to the repair shop. My deepest thanks to Hendi and to RB Towing. read more

Juan carlos huerta helped myself and my girlfriend in a situation we didn't think we would be able to get out of. Without Juan we would have had to leave our car in a ditch uncertain of what would happen. Mind you it was pouring rain and we were stuck at the bottom of the hill in mud. Juan is our savior. Give this man a raise. read more

I've had several experiences with RB Towing that were unsatisfactory, but the straw that broke the camel's back was my Subaru battery. The OEM battery failed last year and RB Towing came out for AAA. After analyzing the battery the technician suggested we needed a new battery. Ok, we did that. He had to go get the replacement battery but was quick and got it installed. The problems started soon after, but I didn't connect the problems with the new battery until the car recently stopped restarting after its normal gas saving shutdown. The dealership said that the replacement was a 550 CCA but the car requires 750 CCA. So RB Towing could have easily upsold me the correct battery. As I said this is not my only negative experience, they also refused to tow my truck under AAA but with the same truck they charged me $500 to take it to Poway Road. I was in a bind, but still probably should have been smarter that time. In both instances I trusted RB Towing (and AAA) and they failed. read more