Rescued again. Thanks Platts towing for exceptional service. Great experience. I was stranded at…read morea strip mall. Car wouldn't start. I was worried but Chris came through as always. Thank you!

I needed a quick, short distance tow. Their advertised price was what I got, which was lower than…read morethe 9 other places I called. They took about a half hour to come over, and the whole process only took fifteen minutes. The tower whose name I didn't get was polite and helpful, and didn't have any hidden fees when we reached my destination. Overall, really good experience and I'd recommend it to others

true 24 hour service. Armando works at all hours and provides reliable and friendly service. My…read morechop top broke down and he helped me extract.

Maybe answer the phone to actually provide the service you advertise. Waited for 3 hrs in the rain…read morewith no call back

Summary: great communication, service and pricing…read more I was looking for transport from North County San Diego to Performance Independent Porsche (see my separate review) in San Diego. While I was looking on Yelp for highly rated towing service, I was also on the phone with the shop asking for a recommendation. V&R came to the top on Yelp and was also recommended by the shop. I was not disappointed. I contacted V&R and Enrique was very responsive. In our initial conversation he asked me questions about the car, condition, ground clearance, pickup location to ensure he could do the job. We agreed on a pickup time and price for the service. About a week later, the morning of, I received a text to re-confirm we were still on, and the time. Since he was about 45min away he text me when he was on the way and arrived promptly. At pickup he was very careful with the car, noting any existing damage/chips and even put microfiber towels under the strap locations on the tires/wheels to ensure they would not cause any damage. I followed him to the shop and he drove very carefully and at a reasonable pace. At pickup he made mention that since we agreed on the price, gas prices had increase significantly (due to the Iran conflict) but insisted that he would honor the quoted price. Payment was smooth with several options: card, cash, Zelle.

V&R Towing is amazing. I definitely recommend. I was in a car accident on my way home from work. I…read morecalled them after a recommendation, and they showed up in less than 20 minutes. The driver Enrique was very professional, kind, and incredibly helpful. He made a stressful situation feel so much easier. What really impressed me was how careful he was with my car and how clearly he explained everything. Pricing was fair and transparent. No surprises or hidden fees. If you ever need a tow, this is the company to call. Fast response, exceptional customer service, and people who genuinely care. I can't recommend enough. They turned a horrible day into something manageable.

Simply the best and least expensive towing option I found in San Diego…read more Rob was responsive to my questions and showed up exactly on time to tow my Honda Accord from the City of San Diego to San Marcos. I was particularly impressed with his care and attention to securing my car on his flatbed trailer. I highly recommend, and will definitely use, Big Mac's for any of my future towing needs.

great experience using this towing company. The price was reasonable and Rob came on time and is…read moreresponsive to any of my questions. Definitely saved his number and will continue to use this towing company in the future. Highly recommend!

Shout out to Elan for doing such a great job with roadside assistance and towing, changing flat…read moretire for my car. His performance was fast and accurate. I would rate him a 10/10 for the quality of service. Thank you for coming to my rescue in time of trouble. I couldnt do anything without you. You really deserve the best appraisal!

Got a flat on the 125 because of a cracked valve stem. Very honest man and gets things done…read morequickly. Always good to support a San Diego native that has been in the business for a while. Prices are very fair for the situation that most people are in so don't complain with some bs.

Amazing, Quick, and quality service! highly recommend this guy for any road side assistance problem…read more!!

Excellent service. Super friendly and affordable. I requested this service and they were here in no…read moretime. They made the service very efficient, I highly recommend!

My car wouldn't start a few days before Thanksgiving and Erik was the only service that was able to…read moreget it on black Friday on such short notice. He was extremely easy to work with and flexible and I was able to get my car towed and pay via cashapp when I was away for the holiday. I HIGHLY recommend. Nicest guy ever :)

Highly recommend this towing company! They arrived quickly, handled my car with care, and the…read moredriver was friendly and professional. Great service!