Solid at what they do when it comes to towing a vehicle however they are super hard to reach over the phone. This is across 4 seperate occasions. I'm assuming there's only one person working at a time and phones are answered when available. Left a few voicemails with no calls returned. Communication was tough with this one. read more

I get it, they tow for specific reasons and it pisses people off. I'm curious if management is aware of the hours these people "work". Got a call saying someone would be on site to help in about 10-20 minutes. They had a people waiting, standing in the sun/heat. Some others got the same call as us and had been waiting for 2 hours! We waited about 2.5 hours for someone after our call. How are people expected to grab their vehicles and pay fines if no one is on site? They could have at least showed up when they said they would. read more

Western Towing - Towing Near Me - San Diego, California

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Terrible customer service. Absolutely horrible. They're quick to tow your car and take your money but they're not able to answer your questions and concerns. They are quick to dismiss you and would not give you the time of day. read more

Straight up professional car thieves! They prey on the elderly and disabled knowing their finances won't allow them to recover their vehicles if towed enough times. They then immediately put liens on the cars and sell them read more

Shady towing company. If you go into Pacific Beach, park on the street no matter what. They patrol the empty parking lots of closed businesses and tow cars at random. I can't believe The University of San Diego has a contract with them. read more

Lady up front was super rude and they had my car for 1 hour and I had to pay $440 dollars. They also charged me $110 for an after hours release fee when I came within their listed business hours? honestly they are the worst towing company I've ever dealt with...on more than one occasion. Do better Western. read more

thieves thats what they are i dont know how they still in bussines they tow cars with out any reason and open cars at their yard with out any permission something has to be done to stop this fradulent company and then you talk to what its suppose to be a manager anthony roberts and he cannot answer a simple question read more

Their drivers use intimidation tactics on the people they try to tow. Blocking someone in their spot to throw a tantrum about not getting paid for a tow is ILLEGAL. I reached out to them and they never replied. It's ok! I'm sure the CA Dept. of Consumer Affairs would like to know and I submitted a complaint with the San Diego Attorney's Office Affirmative Civil Enforcement Unit. read more

A holes that cut you off in the #1 lane on their phone on the fwy when the are a public service job looked like a convicted felon scumbag these reviews only add up! read more

I walked back to my car after my grocery shopping and it was being wrongfully towed by a man named AR or JR or JP. I tried to calmly talk to him and he started getting really aggressive. He started raising his voice and calling me slurs. I just hope no one else has to deal with this. Totally absurd and unacceptable behavior. I felt very unsafe alone with him at night. There was a man also getting towed a few spots over and JR was very nice to the man. Let his car go and not mine. I honestly thought it was a scam because of how unreal the whole situation was. If I could give it zero stars I would. Took an already stressful situation and made it so much scary and bad. read more

they always doing stupid shit, its the 4th time they get late, always giving wrong address to drivers, they need to change who ever is answering the phone, trash, slow & high, how tf do u send someone to point loma instead to euclid? stop smoking crack & switch jobs read more

Western Towing - called them 1 hr ago, still not here, slowest mf in san dieo - Towing Near Me - San Diego, California

they towing my car from my apartment without any reminder. I have permit and they say we don't know we don't they don't have reason for the Towing and they are really bad. They work like a thieves and the scammers. read more

Absolutely rude employees smiling and thinking things are funny while my fathers only car is locked up, racking up charges everyday. A rude and absolutely ugly lady with horribly drawn on fake eyebrows was rude and didn't help one bit. Thought it was funny to see my family stressing on what to do next. Offered no help and even went out of the way to make it impossible for me to help my father. Saying no third party can pay, only the vehicle owner. Pathetic, horrible, piece of crap establishment. Won't work with you AT ALL!!!! Hope they get what's coming. read more

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Any company who whores themselvs out to pathetic HOA's for towing cars are the lowest of the low and charging 2 days storage for less than 24hrs is deplorable. Also service horable. read more

My vehicle was towed from my residential complex despite being in compliance with the lease requirement that vehicles be moved every seven days. My car was cited and later towed after being parked in multiple locations, confirming that the vehicle was being actively moved. At the time of the tow, the vehicle had been parked in its most recent location for only two days. Prior to the tow, I contacted the towing company directly to express concerns about receiving tow warnings even though my vehicle was being moved within the required timeframe. I did not receive assistance or clarification at that time. Based on the pattern of repeated warnings and the tow across different parking locations, enforcement appeared to rely on the presence of prior warning stickers or vehicle recognition rather than a verification of a current parking violation. The tow paperwork also classified my vehicle as "non-operational" despite the fact that it was being driven regularly and cited in different locations over time. After the tow, when I contacted my leasing office, the staff member was unable to locate a record of the tow in their system. I had to call the towing company myself to confirm my vehicle was there. This raised questions about authorization and documentation. When I requested documentation from the towing company, the tow authorization relied on a "first observed" date that did not account for the vehicle's movement or the multiple parking locations involved. After I escalated and questioned the legality of the tow, all towing and storage fees were waived, confirming that the tow could not be supported. I still had to take time off work resulting in lost wages and had to pay for an Uber to the the location to retrieve my vehicle after their bad faith and negligent tow. I'm leaving this review to note concerns about verification, documentation accuracy and enforcement practices. I would strongly recommend that anyone dealing with this company request and carefully review the tow authorization and supporting documentation prior to signing or paying. read more

Scammers and scum, damaged my vehicle during transport and even went as far as blaming me for the damage.We have too many scum companies like this in San Diego and half of them don't even know how to speak basic English. read more

This towing company is insane , they towed my car at the housing authority housing complex in Linda Vista, San Diego. I parked close to my mother in law's house to load some bags for 30 min after 5pm. They have towed my car & charge me & 500 for just 30min in the compound. These are people are making easy money making others in trouble. This is not right, to steal others money legally. They should give a warning & give reasonable price for their towing service. read more

Frustrating evening... I went to USPS in Coronado around 4:15pm today, and around 4:45pm my car got towed from the USPS parking lot. I parked next to a big Ford F150 - that had apparently had been there since 10am. Someone in the post office called Westen Towing to tow the truck, and the idiot driver mistook my 4 door sedan for a Ford F150 truck! #WTF Both USPS & the tow company admitted that the wrong car was towed, and I would not have to pay to get my car... however they forgot to tell the cashier! Western Towing wanted me to pay $440... ughhhh! Will try again in the morning to see if anyone will keep their word. read more

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worst company ever!!!! towed my sons truck from our apartments WITH A STICKER, parked correctly current registration.... because they said "unauthorized storage" BECAUSE HES DEPLOYED!!!! On top of that want to charge $500 to get it out. Would give 0 if I could!!! read more

I was at western towing this evening I waited for over one hour asked him to use their restroom, and they rudely told me: "there's no public restrooms." Even though I was a client. This was at the 92058 location in oceanside but I couldn't find a yelp for that location. They treated me like an animal, they were mean, rude, and I was charged $475 for my car which was towed an hour before hand. read more

Western Towing - The place my car was towed to. - Towing Near Me - San Diego, California

Dangerous, Unprofessional & Intimidating Experience I recently had an extremely disturbing experience with a driver from Western Towing in Oceanside driver name is ROBERT. In my personal opinion, this was the most unprofessional and reckless tow operator I've ever encountered. The driver was aggressive, hostile, and verbally abusive, even cursing at me and calling me names when I questioned what he was doing. The way he spoke to me as a woman and homeowner was unbelievably disrespectful. Worst of all, he attempted to tow a vehicle while my friend was still inside the car and another person was underneath working on it. The level of danger and carelessness was shocking -- someone could have been seriously hurt. His behavior escalated to the point where he made intimidating gestures, throwing up gang signs at us & acted like he was trying to start a fight with my friends, and tried to pressure and threaten us by saying I could "get kicked out of my house" if I didn't admit fault and allow the tow. It felt like pure intimidation and abuse of authority. Because of how reckless and threatening the situation felt, the police were called. When officers arrived and saw what was happening, they ordered him to put the car down immediately. That alone tells you everything you need to know about how out-of-line this situation was. This was hands-down the most unprofessional, unsafe, and hostile experience I've ever had with any service provider. I strongly hope this company reviews who they hire and trains their staff properly -- because what I witnessed was completely unacceptable and dangerous. read more

These people are scumbags. There's some lady Denise who wouldn't even return a phone call after I left at least 4 messages over 2 weeks. In fact no one bothered to call me. And long time ago they damaged my car and some assclown there refused to pay for it so I ordered flat beds over n over from my burner phones jsut to waste their time. Not to mention getting the vendors i know who contract w them to cancel and use a different more reputable company read more

This company towed a vehicle that had been re-parked in the same place and belonged to a disabled woman. Not only that, we have a note with the office so if the tow truck checks in, they know she is disabled and can not regularly move her vehicle. This clearly did not happen. As a result, they made off with her vehicle and most importantly, her wheelchair. She was on her way to an appointment when she found out and had to be taken to the appointment without the chair. Beware. They make cars with chalk so check yours each time you go and wipe it off because they will 100% tow you even if you move the car to meet quota. read more

I was nervous about having to deal with this location after reading the reviews. My car was towed 8/6/25 obviously. We got to this location about 8:30 PM. Walked right up. The young man behind the window was extremely nice. I wanted to take a picture of my car. He walked me to the back allowed me to take a picture. go back up front I paid and got my car back. I wish I got his name, but he was extremely helpful. We have to remember they're just doing their job. I thought I'd come here and put this review because they have horrible reviews and I had a very pleasant experience considering. read more

I own a small business in San Diego and had trouble with people parking on my private property. The area operations manager Tyler was super helpful setting up the contract and installing signs around my business. Thank you Western Towing! read more

No where to idle or park while customers are waiting for their car. Tow drivers glare at me while I sit and smile back. Unprofessional use of language. Sheesh, shall I go on? Knowing we messed up where we parked and taking full responsibility still doesn't stop them from being rude. Honest lesson learned. Not angry, having a calm demeanor and just want to pay our fine and go back home They made me feel unsafe. Please improve on this for future customers. read more

I had my car towed while visiting a friend at her apartment complex. When i went to go pick it up I noticed scratches and scrapes with white paint on my driver side door and mirror! There was also a big clean spot where they tried to wipe it off. Had I not checked my vehicle before driving away I would've been stuck paying out of pocket for the damages. There is no accountability or responsibility for anything on their part. I find that very shady and deceptive especially for a business. The whole experience has been absolutely ridiculous. All i can say is CHECK YOUR VEHICLE BEFORE YOU LEAVE THEIR LOT. I would not recommend them to anyone. read more

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Whenever you see them make sure to tell them to go fuxk them selfs, just stupid how much they charge you to get your car out from the lot that's been there for a hour, charged me 450$ for my car that was in the lot for an hour, all I got to say is they are a tow company that is trash!!. THEY NEED TO BE TAKEN OUT OF BUSINESS. read more

We parked at a an apartment complex as we were visiting a friend that lives there. In 2 hours they towed our vehicle and ruthlessly charged us $580. Complete thieves. read more

worst towing they try to charge you the most they can ,takes cars from the parking lot

10/10 would have my car towed again by this company. Absolute joy and pleasure to work with. This is the best thing to happen to me this week! Thank you for the kind, compassionate workers that dedicate their lives to spreading joy into the lives of others. Would I pay $300 again to get my car out? Absolutely. Unfortunately there was no discount for being a really nice person. Thank you guys so much! read more

Western Towing - Towing Near Me - San Diego, California

Towed my car not in a reserved spot. Said I can take them to court they would not acknowledge the error

Sleazy ass company. They send their own employees out to places to monitor how long cars have been parked to get them towed. My friends car got towed from an apartment complex on a Sunday night at dinner time just to make money when they were barely over the allowed time. They can charge an arm and a leg so it was $475 when the car had only been at the lot for 10 minutes. There was plenty of parking and no residents had made any complaints, just greedy assholes read more

So my story with western towing is my car was parked in the wrong spot of a parking lot. They towed it. So I went to retrieve it but the short Hispanic girl, was just rude. It felt like she was a instigator. She asked me if something was correct on the screen so I put a foot in the little hut to see, and she was like don't step in the hut. It's like your already charging me 375 dollars for a 30 minute job. The least you can do is be nice. The older white guy was friendlier. People don't like tow companies, I use to think the reputation was undeserving. If you park in the wrong place you deserve to get towed. But now I realized people don't like towing companies because they extort you. 375 dollars for a 30 minute maybe 1 hour tops job. Like really, very shady. They honestly need stricter regulation. read more

Watched a driver take a car, not secure it properly drive a block away and then secure it in the middle of clairemont blvd. I've seen this company before very predatory, looks like he didn't want to risk the owner seeing his car get towed so tried to leave the area as fast as possible. They are rude and careless so I advise calling the cops on them if you see them in your area. They are equivalent to thieves. read more

Idiots pure stupidity of people can't answer a simple question what time they're available till I'm able to pick up my vehicle over the phone without leaving me on hold for 10 min. No customer care at all they shouldn't be in the industry. NEVER GET A SERVICE FROM THEM read more

Besides having to deal with my car that got towed, the lady at the reception had a nasty attitude. I asked her if she knew how my car was towed, and her response was "read your documents", and didn't respond anything else. Definitely the worst of the worst type of business read more

I am all for people facing repercussions if they do not follow the rules. However, this company is a predatory towing scam. We saw multiple spotters scavenging the shopping plaza in several locations. They are like vultures watching your every move. They "patrol" or "satellite" their victims and tip tow truck drivers. This is unethical and illegal. However, this company tries to trick the system by having "Parking Enforcement Employees", which is just a BS fancy title for the illegal spotters. I made sure to get to their facility ASAP to avoid any additional unreasonable fees. I arrived at the towing company 10 minutes after they took my car. I have the time stamps of my Uber ride and the alarm on my car app when they took my vehicle. They gave me a bill of $390.00. When I asked for the breakdown of this atrocious charge, they told me there is a $60.00/day fee for "storage". I told them there was no "storage". My car wasn't even on their facility for more than 10 minutes. They argued back saying when a vehicle touches their property, it is automatically considered "storage". Unbelievable. They really try to squeeze out every cent they can out of their victims' wallets. They charged me another $100.00 for an "after hours release fee". How does that make any sense? You guys supposedly close at 5 PM, but are all here "working after hours" in the middle of the night. Of course it would make sense to charge a $100.00 after hours fee for every vehicle you find. I bet there are more employees working "after hours" than during "open" hours. I saw 6-7 of your employees working diligently in the middle of the night to get their share of the extra profit. If your company followed the rules, then I wouldn't complain. However, as witnessed and experienced by the other victims on here, it is obvious that your scam company uses shady techniques to profit as much as possible. To the employees working here: I know you guys are trying to make a living, but does it really feel ethical to work for a company like this? You guys can earn a living elsewhere without having to scam people. Just a thought. read more

Western Towing - Illegal spotters under a BS title of "Parking Enforcement Employees" - Towing Near Me - San Diego, California

Woman at the front desk was very rude and questioned my car key, as if I was trying to scam her or be dishonest. Terrible customer service overall, towed when we had a parking permit. read more

I don't usually write reviews but this shit got me mad. Yea I parked at fire lane in my apartment but there was 2 other cars as well but I got lucky and got towed. I own up to it shouldn't have parked there but if you going to tow me at least do ur job right and be a good boy. not mess up my fender on both sides in the front which is expensive to replace. Front lady in the desk was cool and not disrespectful. But if yall going to tow do it right and not fuck up people cars. read more

Western Towing - Under the car - Towing Near Me - San Diego, California

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