No matter the experience of the product I have always walked away in a better mood, very safe…read moreenvironment for learning about the new next top notch products and the brand newest Mac table desktop computer's in the future and stuff!

I enjoyed my visit to Apple University Village this midday, Tuesday 24 March 2026. In the morning,…read moreI had called a different Apple Store location and found out they had sold out of the MacBook Neo and was directed to this location for it still being available. I opted to make a quick visit here to see if I could get one of the remaining options. For parking I went with the North Garage, by C level the spaces were opening up. The Apple Store was easy to spot/find. Windows donned MacBook Neo artwork in various colors on the front and back of the store. I went in the front entrance and found the laptops on display area. Hopeful they still had some MacBook Neo in stock, when prompted, I asked a worker if they had any 256 GB left. They were down to indigo and silver color options. Lucky for me as my favorite metal is silver. The worker was friendly and professional in helping me through the purchasing process and I was soon on my way with a laptop.

I am an UW alumni and have been to this bookstore location several times a long long time ago when…read moreI was a student. I never realized or appreciated how amazing this store was. About two weeks ago, my favorite K-pop group, LE SSERAFIM, was in town and during the encore, they came out in full UW gear. After researching, I found out that the gear was from University Book Store. I really wanted to buy the hat that Chaewon wore and was able to find and buy one there. It was a University Book Store exclusive printed/embroidered on '47 brand Hat. There is a reason I am telling this story though! While I was there, I looked around and see what kind of merchandises they were selling and I noticed that they have done collaboration with quality brands such as Lululemon, Champion (reverse Weave), Adidas, '47 Brand, New Era, etc. Clearly, whoever is in charge of designing the fan gear here knows what they are doing. They also had a clearance section upstairs with items marked down up to 50%. If you're a current UW student or UW Alumni and haven't been here in recent years like me, I highly recommend checking it out. Check out my photos of all the UW gears that LE SSERAFIM members wore during the concert.

I'm not a big book reader, so take this review with a grain of salt. However, I do appreciate the…read morehusky gear and the coffee shop in the store. I've also noticed that books are arranged similarly to Barnes & Noble. I've been told that the books are carefully arranged and sorted via subcontracted by Barnes & Noble, so if you're interested in that, this is definitely the place for you. The prices are a bit high, but they do go back into student support and activities, so it's a good investment. Also, there is a 20% discount or specific dates and timelines along with promotionals for students. but I don't think that these discounts apply to text books. I definitely recommend a university bookstore.

Service was great! The person at the door was very helpful. Selection is great. Value is high and…read morequality is good. I will bring my wife next time!

I've been a customer of the Northgate Seattle Best Buy for 20 years…read more I've made many major purchases there - Sound system, TVs, laptops, washing machine & dryers, refrigerator, etc. I was always satisfied with the experience and customer service. That is, when they had customer service. As another Yelper noted, there is no longer a way to call the store. The local number (206) 306-7663 loops into AI nonsense that will not be able to help you - the 888 number is worse. Neither # has a way to connect you to the Northgate store to talk to a human. I spent way too much time this afternoon trying to navigate the "AI assistant" in order to schedule an appt with Geek Squad. Finally I gave up and searched online for a way to schedule - nope - not available. I was offered a slot in Everett WA, but no way to schedule for Northgate. I purchased a new Macbook Air in July and also purchased the Total Tech Support plan. Unfortunately, there is no way to contact them to set up an appointment. Yes, who in corporate made the brilliant decision to eliminate customer service?? (shaking my head)

I went to Computer Concepts last week to replace a failing drive in my NAS, and the service was…read moreexcellent. The tech who helped me was knowledgeable and, when he wasn't 100% sure about something, he was upfront about it and took the time to research the issue himself to make sure I got accurate information. That kind of integrity is rare, and I'll definitely be back. The space itself isn't flashy, but it's clear why they stay busy. You can tell the whole team cares about customer service, not just from my experience but from overhearing other techs helping other customers while I was there. Highly recommend.

Computer Concepts has been helpful and knowledgeable in solving problems that came up with our old…read morecomputer. We bought our new computer from them and have been very happy with it over the years with no problems.

When I came in they listened to what the issue was. Gave me a couple options and helped find a…read moreviable solution.

Worst service.. The owner took 90 dollars as advance and after 10 days told me the laptop cannot be…read morerepaired and that he would return me 60 dollars.. But when I went to take my laptop my laptop, the laptop was completely broken.. and the owner simply gave me the hard drive and didnt return any money.. Very disappointed... worst experience.

Great location and service. Greeted immediately, very friendly…read more Love the new location. Very clean. Very organized. I wish I had time to shop around.

Absolutely the worst customer service. Promised me a price for my graphics card, called me and said…read morethey have a payment ready for me and changed their mind last minute to give me nothing. This place needs to absolutely be shut down. It's ran by a bunch of brainless robots with no care for the customer whatsoever. Use this store as a model for what NOT to do when running a business or performing customer service. They are a great benchmark to see what a worst-case scenario for that looks like. Save yourselves and never buy or inquire from this store ever.

I heartily recommend Daniel's work. He gave my ten-year-old Macbook Pro a new lease on life. Now I…read moredon't need to pay 2 arms and 2 legs for a new laptop in the middle of the 2026 rampocalypse. Daniel was able to replace a dead, swollen battery and a bad speaker, at a price which I considered reasonable, and with amazing speed (considering that those items are glued into the top case of the laptop). He told me which day he would be able to start the work, and arranged with me to bring it back in on that day. The work was completed exactly as promised, and I had it back in my hands before I even missed it. He also gave me some excellent advice. For example, this laptop has the famously flaky "butterfly" keyboard and it was typing double-letters. He was very clear, before starting the work, that the job to replace the keyboard was difficult and risky (again, because it's glued into the top case). It's hard to source a good keyboard, and might result in a keyboard that would just go flaky again. So he just stuck with the agreed-upon battery and speaker fixes. (Later, it turns out that I was able to replace the individual flaky key switches myself without having to remove the keyboard at all.) His most valuable advice was to teach me about the existence of a third-party tool ("OCLP") which would allow me to install OS 13 onto the laptop even though Apple only allows OS 12 on it. After getting the laptop back from the battery replacement, I tried it, and it's working great on OS 13 now. This was important and well-timed advice, because Chrome is going to stop releasing updates for OS 12 this month. And while I was in the shop talking to him, he was multitasking and helping other customers, too. He matter-of-factly fixed a bad audio driver on one lady's Windows laptop as they stood there at the counter. I'm very impressed and satisfied with the work. It's like having a new laptop again. So if you need your laptop repaired, definitiely bring it in and have him give you an estimate. I wish I had done it sooner.

Took laptop for two months after quoting two weeks for a repair. Complete lack of contact from the…read moreshop throughout the process, needing to be reminded multiple times by myself to order a part required for my repair. After all of this the repair was unsuccessful and left my laptop in worse condition than when it was dropped off. Incredibly unprofessional and overall a very frustrating experience.

My Virtual Touch representative helped me decide if I needed a new computer, helped me select on,…read morethen spent a lot of time getting the information on my new computer in a form similar to what was on my old one. He also helped me sync some apps, passwords, picture files, anything I could think of that I needed help with. He was kind and patient and listened as well as talked. A very good experience overall.

The assistance provided to clean up my computer is a big relief, Sam was very persistent in getting…read moremy issues resolved today. Thank you very much for the professional care given to resolve my problems with my laptop. Susan Harvey.

This is the best repair shop that I have ever experienced in the world. And believe me, I have…read moretraveled all over the world over the decades with smart phones and computers being repaired everywhere.

They were able to reattach a broken connector surface mounted to a printed circuit card. Excellent…read moreand fast service. Reasonable cost. I'm glad to know about them for future needs.