I am an UW alumni and have been to this bookstore location several times a long long time ago when…read moreI was a student. I never realized or appreciated how amazing this store was. About two weeks ago, my favorite K-pop group, LE SSERAFIM, was in town and during the encore, they came out in full UW gear. After researching, I found out that the gear was from University Book Store. I really wanted to buy the hat that Chaewon wore and was able to find and buy one there. It was a University Book Store exclusive printed/embroidered on '47 brand Hat. There is a reason I am telling this story though! While I was there, I looked around and see what kind of merchandises they were selling and I noticed that they have done collaboration with quality brands such as Lululemon, Champion (reverse Weave), Adidas, '47 Brand, New Era, etc. Clearly, whoever is in charge of designing the fan gear here knows what they are doing. They also had a clearance section upstairs with items marked down up to 50%. If you're a current UW student or UW Alumni and haven't been here in recent years like me, I highly recommend checking it out. Check out my photos of all the UW gears that LE SSERAFIM members wore during the concert.

I'm not a big book reader, so take this review with a grain of salt. However, I do appreciate the…read morehusky gear and the coffee shop in the store. I've also noticed that books are arranged similarly to Barnes & Noble. I've been told that the books are carefully arranged and sorted via subcontracted by Barnes & Noble, so if you're interested in that, this is definitely the place for you. The prices are a bit high, but they do go back into student support and activities, so it's a good investment. Also, there is a 20% discount or specific dates and timelines along with promotionals for students. but I don't think that these discounts apply to text books. I definitely recommend a university bookstore.

Huge shout out to security. The hard working security, given the nature of Northgate and the high…read morecrime rate hold things down. I've had a change to chat with security staff at the front and some, former military are super caring and kind. I feel super safe around northgate. Given the fentanyl and crime rate in the area this extra level of safety reassures me. The store is always clean and well displayed and the staff are knowledgeable. I think this store attracts a specific personality type and I noticed that some staff focus more on the specs of an item rather than focusing on the customer. It's hit or miss. Having come from sales and the service industry, I think that the emotional iq aspect could improve. I'm not giving this location a bad rating. I hope that my feedback can serve as a learning opportunity if you want. For example, I often have to find an associate to find something if there isn't one at the front by security. Sometimes, the staff will speak as if I am knowledgeable about tech and I hope the staff person can ask me what my knowledge of tech is first before processing. Value is fine. The Best Buy regional number gave misadvised me and I the staff seemed clueless at this location. I still like shopping here and they randomly have a good selection of toys.

I bought a printer here with 3 months free ink. I was charged for it and even after I cancelled was…read morecharged again. Best Buy and HP both make it impossible to actually speak to a human to remedy these sorts of problems. They make you run in circles until you give up.

Reasonable turn around time. Good evaluation and recommendations. Will use again for future…read morerepairs.

I walked in. A half hour later i walked out with all three of my problems solved, plus two I didn't…read moreknow about, No pressure, just knowledgable service from a tech who knew what he was doing. This is an outfit that knows their trade and well worth the hour round trip.

Ive been taking my laptops to Computer Love for several years now and always had a great…read moreexperience. My first time there Matt was able to salvage a not cheaper brand laptop by installing a new hard drive for a very reasonable price. I've had that laptop for several years now. Since then, we've brought a few others in for repairs and have mostly been able to get them all up and running. He also sometimes has sales of computers and accessories. Good location and easy drop off and pick up. I would recommend this place for your computer needs.

Worst service.. The owner took 90 dollars as advance and after 10 days told me the laptop cannot be…read morerepaired and that he would return me 60 dollars.. But when I went to take my laptop my laptop, the laptop was completely broken.. and the owner simply gave me the hard drive and didnt return any money.. Very disappointed... worst experience.

Great location and service. Greeted immediately, very friendly…read more Love the new location. Very clean. Very organized. I wish I had time to shop around.

I am recommending this business because I think refurbishing computers and equipment is a good…read moreidea. Also, the product I bought was reasonably priced and works fine. I wanted to get an extra wireless keyboard and mouse so I could have one at work and one at home and wouldn't have to carry them around. I asked about them in the store and was led to a plastic box that was filled with identical wireless keyboard mouse combos. I picked one out and asked where the chip was. This should have tipped off the clerk that I was not tech savvy. As I suspect many of there customers are not. She told me the toggle was under the mouse. I got the set home and did not see a toggle under the mouse (latter I found out she was saying dongle). I looked in the battery chambers of both the keyboard and mouse and did not see it. I called the them and was told to check the battery chambers of both the keyboard and mouse and once again I didn't see it. I was told that this would be a once in a lifetime that a chip was not with the keyboard. I brought the unit in and we looked in the keyboard battery area next. Then we looked we looked at the mouse and they pointed out a built in dongle compartment in the battery chamber of the mouse. I was never told there could be a built in compartment when I was in the store or later on the phone. I have since find some YouTube videos that explain where to find the dongle. This tells me I'm not that only one to have trouble finding it.

Great guy. We had bought a used laptop from him and when we had a problem he solved our problem…read morefor no charge.

I've had great service over the years. I really appreciate the quality of work, candor and mission…read moreof this business.

My Virtual Touch representative helped me decide if I needed a new computer, helped me select on,…read morethen spent a lot of time getting the information on my new computer in a form similar to what was on my old one. He also helped me sync some apps, passwords, picture files, anything I could think of that I needed help with. He was kind and patient and listened as well as talked. A very good experience overall.

The assistance provided to clean up my computer is a big relief, Sam was very persistent in getting…read moremy issues resolved today. Thank you very much for the professional care given to resolve my problems with my laptop. Susan Harvey.