I brought a well-worn pair of leather sandals in and ask JJ to stitch several seams that had come…read moreloose and condition the leather. A week later, I was thrilled to see my leather sandals looked practically new. I also couldn't tell where the loose stitches originally were. A fabulous job at a very reasonable price!

Determine you're price up front. He told us $50 dollars for a simple dress hem and on pickup it…read morewas for $130. He claimed the $50 was a down payment which he never mentioned. Felt like he was using his limited English as an excuse. And before you get wound up, I'm an immigrant. Bait and switch for sure.

Top quality repairs for my shoes, boots, purses, inserts for my athletic shoes to make them just…read moreright. Shoe laces, polish. You name it I get they need a further out timeline, I have another place ruined a boot before, not this place. I love them.

Absolute 5 star rating. After an accident decades ago, I ended up with a short leg. These folks…read morehave been installing lifts in my left shoes & work boots for years and years. Competent, professional and friendy. I now have to drive from Whidbey Island, but it is worth it.

The Bespoke Clothier completely changed how I think about fit. If you have a hard-to-fit body type,…read moreyou know how disappointing even "altered" clothes can be. I brought Gabriel a designer suit that still didn't feel right after store alterations. He was pretty honest--said the best it could become was a 7/10--and then went to work. He adjusted the shoulders, chest, sleeves, lapels, which required him to move every single button. It was literally a completely different suit. And for the first time, it actually fit the way it should. Since then, I've gone back for five custom suits, multiple shirts, and my favorite, an overcoat (which I'd avoided for years because of off-the-rack fit issues). Every item has come out perfectly tailored. If fit has always been a compromise for you, it's worth seeing what Gabriel can do. Adding some photos, but I'm not a fashion/textiles photographer. It's harder than it looks.

TLDR: Multiple mistakes, delays, poor communication, sloppy, rush job…read more I had so much hope for this place with all the positive reviews. I should have read more into the negative ones before using him. A suit to me is an investment and it's really important that tailors take their job professionally. I came in to The Bespoke Clothier after doing some research as I needed a suit altered for an upcoming wedding. I had 2 weeks before the event which I felt was plenty of time for the job. I made an appointment with Gabriel for a consultation to look at the suit and discuss timing and needs for alterations. No real dressing room, just a closet that you can change in. He looked at my suit and made recommendations for the sleeves to be taken in and shortened and pants let out a bit on the waist. I also asked about adding surgeons cuffs with functional buttons. Gabriel mentioned that it's really easy and they do that all the time but they charge per button. Understandable I said and agreed to the pricing. This was Tuesday and was told that the alterations would be complete by Friday. A busy Friday for me meant a pickup on Saturday which would have been perfect as their posted hours on their website says: Saturday 9am-5pm. When I arrived on Saturday to pick up the suit, the lights were out, door locked and a note posted saying "Flexible Hours" this week and to text a number. I texted the number which replied that they would check with Gabriel on timing and they would communicate back to me a time for pickup. No response through Monday evening and by Tuesday at noon, I was getting a little concerned about lack of communication and timing. I decided to call on Tuesday afternoon and Gabriel picked up and told me the suit will be ready by 3pm that day. I arrived at the shop at 3:30pm with the pants ready and the jacket looking disheveled and unfinished with the buttons popped off one of the sleeves and arms way too long. He said he thought I needed the sleeves lengthened and he marked it incorrectly. He said this is an easy and quick job for the jacket and it will be ready tonight. I decided to give him more time to do a good job and said let me pick up tomorrow afternoon. The next afternoon comes and the jacket looked fine but I noticed that the buttons were not functional. He said he didn't take the correct notes and thought I didn't want that even though I was charged extra per button. Again was told that it was an easy job as he does this "all the time" and he would be the one personally making the functioning buttons. Again was told he could do it tonight and I again gave him extra time to do a nice, clean job. The suit was ready with functioning surgeons cuffs but the workmanship was really poor. Also one of the buttons for the interior pocket was missing. The cut and sewing lines were really sloppy looking and the thread for the buttons were not sewing inside the lining, leaving the button thread visible on the cup to lining. I'm not sure if Gabriel just over promises and has to rush through everything but i think he knows better. Overall a stressful situation being almost a week overdue, multiple mistakes and a seemingly rush job to finish. At the initial meeting, Gabriel was also trying to sell me a custom suit which I was seriously considering at the time. Unfortunately this soured my experience and mindset that he would be capable of making a full bespoke suit.

Found this business on Yelp and it was a great find. I decided to get my high end luxury tennis…read moreshoes cleaned after an event I got them extremely dirty. Yelp to the rescue!! Ronnie did an amazing job with my shoes! He was very responsive and quick to offer service. He offers three levels of cleaning. I chose the too option that included pickup/delivery. I would highly recommend Ronnie to clean/restore any shoes.

Ronnie did an amazing job with my shoes. He kept me up to date on the progress and was very…read moretransparent with the entire process. Shoes came back great.

Gary is gem. Look no further…read more Gary replaced my 20+ year old broken Aeron seat panel and tuned/lubed everything else up in about 15 minutes. Quick to respond, good conversation, reasonably priced and same day on site service . In short everything you could ask for. You can't do it any better than this. When I shared my experience with some of my clients they knew exactly who I was talking about and raved about the experience. This guy is special.

I rarely write reviews, but once I found out Gary was on Yelp, I was happy to write this…read more Gary's been the only Herman Miller tech to work on my Aeron during the 25-year-old (or so) lifetime of the chair, he's replaced an armrest or two, the seat, the height cylinder. Prices have always been fair. While he works on your chair (I asked -- he said one of thousands), ask him about being a musician -- opening for Toto, etc. The guy has lived an amazing life. The Seattle Times should be reaching out to him. Some of the stories he shared during the brief time it took him to fix my chair made me wish I knew more about his life. Today's visit made me wish my older Herman Miller chair broke down more often. Such an awesome guy!

The staff made sure to solve any repair I needed help with really enjoyed everyone there they have…read moreworked on 4 cars for me

Had a great experience with my 1992 Lexus SC 400 which I am restoring. Todd, who has taken over…read morefrom Jimmy, went the extra mile to chase down sun roof water leaks that a sunroof installer said would cost about $2800 to repair and recommended sealing the roof after he attempted to fix the leak. Todd removed the headliner, inspected and cleaned the tubes, and got all drains working without backing up for $400. In addition, he did a beautiful job on my leather seats, console and steering wheel. The guy appreciates collector cars and does great work for a reasonable price.

Stoped in to have a quick repair on a pair of Frye Chukkas. I was on business visiting from Chicago…read moreand had the most annoying squeak in my heel EVERY step I took. I called in and asked if I could come in to get a quick fix. Cobbler said to come on in, he fixed it in about fifteen minutes! The fix was inexpensive considering the annoying squeak was gone!! I walked around in amazement at all the shoes being repaired and the cool machines used to fix them. Nice to see a business that gives items a new life. I purchased a very high quality shoe polish and wax for my boots. I would recommend Broadway shoe rapid to anyone in the area! Great people working wonders inside, super friendly and knowledgeable.

Brought multiple pairs of dress shoes in for stretching over the years. As always they've made my…read moreshoes great again. Upon entering I've always encountered a hello immediately and how can I help. Once I've explained my feet needs they often make some suggestions to improve the experience. And yes they made the comfort of my stretch better, so thanks. Pricing well was like $20 per pair of shoes so that's totally reasonable. And they had them completed as promised in 5 days. Broadway Shoe Repair makes coming up to Capitol Hill a worthwhile experience. And I'll be back with another pair of shoes soon.. Thanks for your service it's much appreciated.

DISAPPOINTED AND RUINED SHOES. I wish I read the reviews as a saw the pictures before I came here…read more My experience was the same... the soles for a pair of wedges and new heel for my boots didn't match, were crooked, and he shaved off a piece of the sole (he said accidently) and didn't even bother to fix. I'm all for supporting small asian businesses but omg- it looks like an amateur worked on this. I can't believe this is business exists. They originally wanted $100 ($50 for each) for 2 pairs- new heals and slight paint job where the heal was scratched, overpriced in my opinion. This didn't include polish, or scratch removal. They have me 50% off. Botched job that I'll need to get redone.

I came in with a scratch on my purse and asked if it could be fixed. The gentleman said, no, he…read moredidn't feel like he could make it look perfect, and didn't want to disappoint a neighbor. But he suggested that I buy some shoe cream and it worked beautifully.

Ok, i could write a novel about how great these guys are, but i will keep it simple. This is from a…read moreguy who has had a horrible experience at Rich's Upholstery shop in seattle and then had the exact opposite experience with Matt and his crew. Believe the reviews here! I am absolutely thrilled with every aspect of my experience on my seat repair! I am a customer for life! Thanks Matt!!

This is a very professional and caring business. Matt went above and beyond my expectations in…read moreproviding new upholstery for my car. I am very thankful to have experienced his services and would recommend him to anyone. Thank