Took two pairs of shoes to be resoled a few months ago. The price seemed quite high, but I figured…read moreit was because the heels needed to be rebuilt. I was surprised it was going to take 10 days, but okaaaay. All this to lead up to my discovery this morning that the new soles are detaching at the toes on both pair (worn only a half dozen times). Insufficient adhesive? Lack of care in the glueing? I'm not happy that I had to superglue my shoes back together. That's what I pay a cobbler for. It's quite a drive, but I'll go back to Swanson's Shoe Repair in Wallingford next time.

Hours are whatever he decides on the day. On a Friday I dropped off an immaculate, never-worn pair…read moreof boots to be stretched. I pointed at the front half of the foot of a boot to be clear I wanted the feet stretched not the calf, or the height. I asked, but he didn't want any information about my size or foot measurements, which seemed odd. He wrote a ticket with my name and number but if he made note of the nature of the work to be done, I missed it. He said they would be done the following Monday and his hours were 10:00 to 6:00. I was at the door at 5:53 on Monday, the "OPEN" sign was lit, and the shop was decidedly closed. I went back the next day. I called en route to ask that he not leave early because I would be there at 5:45. He said he closes at 5:00 in Mondays. Great. That was not what he said on Friday. I arrive and he retrieves my boots. It was a little disappointing to see them just on the floor with no attempt to protect anything or keep them clean. I brought them home and tried them on. Honest to god, they feel smaller. I genuinely don't think he did anything at all, except get overspray from another project on some of the leather around the calf. $26.50 with tax wasted, as well as two evenings of after work plans cancelled. I cannot rate this establishment low enough.

They get the job done. While I can tell they're pretty busy but I'm satisfied with the result of…read morerepairing my Nike shoe lace hooks.

This is a very bad business, the receptionist was very rude. She made racist slur and declined to…read moreprovide the service.

The Bespoke Clothier completely changed how I think about fit. If you have a hard-to-fit body type,…read moreyou know how disappointing even "altered" clothes can be. I brought Gabriel a designer suit that still didn't feel right after store alterations. He was pretty honest--said the best it could become was a 7/10--and then went to work. He adjusted the shoulders, chest, sleeves, lapels, which required him to move every single button. It was literally a completely different suit. And for the first time, it actually fit the way it should. Since then, I've gone back for five custom suits, multiple shirts, and my favorite, an overcoat (which I'd avoided for years because of off-the-rack fit issues). Every item has come out perfectly tailored. If fit has always been a compromise for you, it's worth seeing what Gabriel can do. Adding some photos, but I'm not a fashion/textiles photographer. It's harder than it looks.

I've been looking for a place to get a proper suit made for a while. I consider myself a difficult…read morefit -- my chest measurement is at least 10 inches more than my waist. My posture is very upright and that just makes the chest issue even more difficult. There aren't many places in the US outside of New York that do real bespoke -- patterns cut from scratch. I'm glad I found Gabriel. He has a great understanding of classic men's style and proportions. The suit he made for me is very comfortable and continues to get better as the canvas takes the shape of my body. I keep looking for areas to make micro improvements for my next project with him. But to be honest, the fit is so good I'm not sure there's much to change other than experimenting with other styles, like a double breasted. I plan on commissioning something from him every year as long as I stay in Washington. The super tight, short jacket with the bum exposed, with skinny lapels was trending for a while on off the rack clothing. Even some made to measure places make suits like this. If you are looking for a suit to wear for the next 10 years, I encourage you to give Gabriel a try and have him make something timeless for you.

Ronnie did an amazing job with my shoes. He kept me up to date on the progress and was very…read moretransparent with the entire process. Shoes came back great.

Found this business on Yelp and it was a great find. I decided to get my high end luxury tennis…read moreshoes cleaned after an event I got them extremely dirty. Yelp to the rescue!! Ronnie did an amazing job with my shoes! He was very responsive and quick to offer service. He offers three levels of cleaning. I chose the too option that included pickup/delivery. I would highly recommend Ronnie to clean/restore any shoes.

I rarely write reviews, but once I found out Gary was on Yelp, I was happy to write this…read more Gary's been the only Herman Miller tech to work on my Aeron during the 25-year-old (or so) lifetime of the chair, he's replaced an armrest or two, the seat, the height cylinder. Prices have always been fair. While he works on your chair (I asked -- he said one of thousands), ask him about being a musician -- opening for Toto, etc. The guy has lived an amazing life. The Seattle Times should be reaching out to him. Some of the stories he shared during the brief time it took him to fix my chair made me wish I knew more about his life. Today's visit made me wish my older Herman Miller chair broke down more often. Such an awesome guy!

I rarely bother leaving a review but I'd give Gary 10 stars if possible. Gary is very…read morecommunicative, and knows Aeron chairs inside and out. His rates were quite reasonable as well. Gary was able to come out to my house within 24 hours of my chair breaking, got everything working again and I I got a great lesson on the ins and outs of the chair components. Thank you Gary!

The staff made sure to solve any repair I needed help with really enjoyed everyone there they have…read moreworked on 4 cars for me

Had a great experience with my 1992 Lexus SC 400 which I am restoring. Todd, who has taken over…read morefrom Jimmy, went the extra mile to chase down sun roof water leaks that a sunroof installer said would cost about $2800 to repair and recommended sealing the roof after he attempted to fix the leak. Todd removed the headliner, inspected and cleaned the tubes, and got all drains working without backing up for $400. In addition, he did a beautiful job on my leather seats, console and steering wheel. The guy appreciates collector cars and does great work for a reasonable price.

Brought multiple pairs of dress shoes in for stretching over the years. As always they've made my…read moreshoes great again. Upon entering I've always encountered a hello immediately and how can I help. Once I've explained my feet needs they often make some suggestions to improve the experience. And yes they made the comfort of my stretch better, so thanks. Pricing well was like $20 per pair of shoes so that's totally reasonable. And they had them completed as promised in 5 days. Broadway Shoe Repair makes coming up to Capitol Hill a worthwhile experience. And I'll be back with another pair of shoes soon.. Thanks for your service it's much appreciated.

I had a pair of Birkenstocks that were long in the tooth. Having been resold once four years ago,…read morethey needed another. There was also a pair of Colin leather shoes that they polished and put new heels on. When people talk about reuse recycle I think they don't realize how much effort And waste can be saved if you go to your local cobbler and have them fix your shoes. The value per dollar and time saves he fixed shoes that already fit and I don't have to buy a new pair plus they already fit with my existing wardrobe excellent value for the dollar

DISAPPOINTED AND RUINED SHOES. I wish I read the reviews as a saw the pictures before I came here…read more My experience was the same... the soles for a pair of wedges and new heel for my boots didn't match, were crooked, and he shaved off a piece of the sole (he said accidently) and didn't even bother to fix. I'm all for supporting small asian businesses but omg- it looks like an amateur worked on this. I can't believe this is business exists. They originally wanted $100 ($50 for each) for 2 pairs- new heals and slight paint job where the heal was scratched, overpriced in my opinion. This didn't include polish, or scratch removal. They have me 50% off. Botched job that I'll need to get redone.

If zero stars was an option, that would be my rating. I took my (pricey) heels in for what I…read morethought was a simple heel tap replacement. The heel taps were indeed replaced. There was a little bit of damaged leather at the bottom probably as a result of prying off the old one, and the heel tap isn't perfectly centered, but nothing too obvious so I let that go. What WAS obvious however, were two brand-new ink pen marks on the ivory leather. I let the owner know that was definitely not there when I dropped them off (these are almost brand new - see the soles) and he completely brushed me off and refused to take responsibility. I asked if he could get the ink off. He said no, and just walked away, refusing to continue the conversation. I will never use this business again and would warn anybody to stay away, unless you don't care what your shoes look like when you get them back.

I was calling around to find help for a convertible top that had a broken cross bow in the roof. I…read morehad bought the car a few months back and someone had done a JB weld "glued" type repair. So many repair shops did not answer their phones. I left messages and only about 1/2 called back. I did get a price quote from another shop but it was a price with a flat hourly rate. I felt I should call around a little more. When I called All City Convertibles Matt answered . Listened to the issue I had .Then He did his best to help me. I told him I lived in Puyallup. He said that he knew a shop that did really good work and it would be easier for me to get service a few minutes away rather than an hour or so drive. But if they could not help call him back and he would fix the top. So I called the other shopp but they were booked until after January. I called Matt back and he got me on the schedule. I drove up yesterday it took an hour and a half. Matt was there and got the car in immediately and started to work on it. About an hour and a half later he had the job wrapped up and I was on my way back home. Perfect! The reason I contacted All City Convertibles and Customs was because of how rare it is to see a company with 100% 5 star reviews. Yes price is important but it was not the driver to go there. It was the fact that they actually cared would talk to me and were there to help. I think when you read their reviews you will see that. Also they were very fair with the cost and actually a lot less than the flat rate I was quoted. If you need upholstery for your car boat etc or your convertible top worked on. This is the place. If I could give them 10 stars I would,

Matt did a great job on the arm rest in an older Volvo I own and love. It looks better than factory…read morenow!! I will be taking another euro vehicle there next month.