I emailed Janie & Jack customer service after a zipper ripped off of a zip-up sweater that we…read morepurchased for my son last year. Let me be clear, he has worn this clothing item ONE TIME since it was purchased last December (2024). We washed it and followed all instructions (gentle cycle, tumble dry low) and the zipper still ripped off and is so damaged that it's not possible to repair it. The sweater is no longer usable which is why I reached out to them via email. I was asked for my customer information such as name, order number, etc. I provided this info. I was then told that since the clothing item was purchased "quite some time ago" that there was nothing they could do. I spent $60 on this half zip only for it to break after one wear/wash. I am incredibly disappointed in the lack of support from their customer service department but also in the obvious poor quality/craftsmanship of their clothing. It's cheaply made while being outrageously priced. Apparently 10 months is "quite some time" according to them and customers shouldn't wash items from them since they just fall apart so easily. Ridiculous.

I feel like Janie and Jack has gone down hill. I placed an order for a family vacation, which I…read morespent a lot of money on, and never received my package. The customer service was awful only offering free shipping on my next order, and could not reship my order. I felt like I was not heard or offered anything as a valued customer. Sadly, I would rather spend my money on a company I am valued and answers are being handled correctly. I will not be shopping there any longer.

Pretty sure this place has been closed for a year for remodeling. Very nice before it closed…read morethough. Nice selection of toys and patient staff. They had Tonies.

Great new location. Spacious and cool! Customer service was great. They don't have a huge toddler…read moreselection but we will definitely come here more as my boy gets older.

Absolutely love these stores. The owner is amazing, the staff members are wonderful, it's an…read moreincredible business plan with so much opportunity for families with young kids to not have to pay retail prices for every baby item. Baby items are such a racket and are so expensive. I am so glad that this company exists, and that it's thriving. I hope that it continues in the future because it's one of my absolute favorite stores. Sort of like when you go to target and you want to buy everything, that's how I feel at Small Threads!! It's also such a gift and so much fun to be able to consign clothes there as well especially for low income family. Very very grateful for this community gem

We love small threads best thift shop ever workers so nice amazing selection of clothing high…read morequility brands to absolutely recommend.

A cure for the run-of-the-mill children's consignment store - this place will hook you from your…read moreinitial visit! Located in the Madison Park neighbourhood of Seattle, they offer an excellent variety of upscale items for moms and moms-to-be on a budget. I stopped in when I was in the neighbourhood because the name made me laugh. And I'm a FotC fan so I had to see what they sold. I ended up buying a lovely toddler jumper for a friend of mine back in Texas and I liked the cleanliness of the store with its easy layout.

LOVE Sugarlump! Not only have we been passing our gems down for years. Kids have enjoyed the…read morethrill of new money to spend aftr our items get sold. I often pop in while driving down Madison and (use the load zone) to see for a quick look if any new finds have been dropped off. I'll never forget the spring/summer score we made. My two girls, 18 mos apart, reaped the benefit of 10 designer summer dresses-- some matching, some tags on, brand new or barely worn. It must have been from another, 18 mos apart sisters a year ahead of ours. Sugarlump helps mama, kids and the world! Let's keep consignment alive!

Great prices and very organized! Came here looking for a few items for my toddler for an upcoming…read moretrip and was able to find quite a bit.

Love love love love. I have shopped here ever since my child was born and saved so much money on…read morebaby clothes and shoes. The owner is a delight to work with and remembers me by name. My toddler has been very rambunctious there on occasion and they have always only been helpful and never made me feel bad or unwelcome. We got awesome costumes here, rain gear, toys, books. Have purchased many gifts and gift cards here and their gift packaging is so cute and thoughtful. Can't say enough good things.

When at The Shops At The Braven I went into David Lawrence and was very pleased to see the Diesel…read morebrand again. They were jeans and I usually go after the brand's shirts but still it was refreshing to see the brand again. I don't see it as much as I used to which tickled the fashion nostalgia some. Versace was also there. Quite a bit of merchandise from that brand which gave me the same refreshed feeling of seeing it again. The staff that was there was very pleasant and attentive but in the end nothing quite fit into my style. We covered what my style is in my review for The Shops At The Braven so you can get the idea there...

David and his family are always top notch when it comes to customer service. Absolute…read moreprofessionalism and true dedication to personal service. I love shopping here and am a forever loyal client. Thank you

This store is incredible. I only buy second hand clothes for myself and my kids, and I've never…read morebeen to a resale store that is this organized and thoughtfully curated. I'd guess the average price point is about $15, and I always find what I need. Family photos, rain gear, snow gear, dress up - they have it all! Their staff always seems to be having actual fun while at work, and are always ready and eager to help me find something.

I use to shop this store frequently for my first before covid, prob once a week. I traded in a lot…read moreof my daughter's clothes and found a lots of HA, mini boden, etc. I recently went back as I've had two more children (boys) to try to find some good picks. It's a completely different store with a different vibe. For starters the prices are high, $119 plus tax for a used Woolino sleep sack, you can get one new from the company or amazon for a few more dollars. Another thing is that they no longer sort clothing by gender. This is incredibly annoying when shopping for boys clothing as there is prob 75% girls to boys clothing in consignments stores. I'm guessing this is due to people over buying for girls and girls not making their clothes as messy, this was the case with my children. This comment isn't designed to attack people who want to dress their children GN, it's more an annoyance that it takes significantly longer to sort though the clothes which is tough when you have 2 kids in tow. Perhaps brand back the gendered cloning and have a third GN section.

A visit to this retail store after a year or so. And seems like the clothing styles and fashion…read moresense hasn't changed. Like, mainly see grunge styles, more NBA and 90's Rock music logos on the t-shirts and sweatshirts. Even the hoodies have the brands and graphic design from the 80's, 90's and early 2000's. Seems like the style has reverted back to my olden days, the age of tie-die shirts, heavy metal band graphics on shirts - Guns N' Roses, Metallica, Nirvana, etc. The stores seem to be bringing back bell bottoms, ripped denim jeans, leather jackets, punk rock hats and accessories. It's not just this store, but others as well. No more originality for fashion in the 21st Century. Wonder why that is nowadays. Nostalgia all over again...

I used to always order online but I find it best to come in store and actually try on the clothes…read morein person to make sure I buy the right size. The staff are nice and always helpful if I have questions. I do feel bad for the employees when the customers just leave clothes in heaps after trying them on or leaving their makeup all over the clothes' collars.. I enjoy coming here to buy chic but affordable outfits

I wish I could give zero stars but it's not an option. I can't believe this is a children's store…read more The 2 women working today were "thinking" of NOT selling a toy to my kids because they wanted to keep it for themselves WOW! What kind of store doesn't want to sell their items? Unbelievable! How do they stay in business? She even asked my 10 year old are you following me? I found that very rude! The worst store I've ever been in. First of all, we were a family of 4 and my children each got one. You took out that jelly cat you did not put on the floor on your own. We did not ask for you to take anything out besides asking if you had another quantity of the pink bunny. We knew nothing about the another one you brought out on your own. It's doesn't especially mean if we're a family of four we could do 4 transactions. So don't say we're lying when you caused all this. We are not your only bad review, we have seen your past reviews on Google. I still don't recommend this place to any families with children or anyone in general. Have a great day. You can stop replying and not opening it to the public because it's showing guilt. I'm sure I'm not the only bad review you'll ever get considering how you run your business. I didn't see your goggle reviews before I went to your shop but it is what it is. What happened and said is done and at the end of the day my kids got what they wanted despite you hesitating to sell to kids. You tried to save the jellycats for a collector FYI my kids are collectors! Take care!

We were slightly early for a brunch reservation at a nearby restaurant while walking through the…read morealley I spotted Post Alley Kids. My son was instantly intrigued by the car and toy selection right at the door. While my daughter was drawn to the crafts section. I really liked the unique kids apparel, and personalized feel the overall store ambiance yields. The service was good, there was only one person working on a Sunday and she was understandably busy but courteous to everyone whom walked in. If you have little ones and you're at the market make sure to include Post Alley Kids in your visit, your little people will thank you.

My friend took me here! Small Threads for Kids in Issaquah…read moreis such a gem for families. The store is always clean, well-organized, and easy to browse, which makes shopping with little ones so much less stressful. They have a great selection of gently used kids' clothes, toys, and books and all in excellent condition and at really reasonable prices. The staff is friendly and helpful, and you can tell they care about creating a positive experience for parents. Highly recommend stopping by if you're looking for quality items without the high price tag.

Amazing gentle second hand items! Kids grow so fast that…read moreit's a must to exchange especially in this economy!!!