We had Anthony from Aubrey Plumbing install this tankless water heater and we couldn't be more…read morepleased, we no longer have to worry about running gas all the time or a timer to cut down on gas usage, Thank you, Anthony and you are always there when we need you

I highly recommend Aubrey Plumbing Co. 972-442-9523. www.aubreyplumbing.com…read moreService manager, Anthony Morgan, was very patient listening to my explanation of our problem and because of my previous difficulties with other companies said they would not charge me (not even service charge) if they couldn't get the Delta handle (threadless base) off. Repairman, James Weisdorfer, was able to replace the faucets, but acknowledged that it was not a simple fix that the average homeowner would have been able to do. We did try several things with no success. Professional. Customer oriented. Competent. Reasonable repair cost. Excellent service.

Quality work and value for money. Great Job, would recommend. Jerry , Andy and Tim went out of…read moretheir way to get things done with City.

The plumbers arrived on time and I appreciated that I was notified in advance to meet them while I…read morewas still at work. They did a great job servicing my water heater as it needed a flush after four years. Note that I was unaware of this maintenance was even needed! My bad! Thankfully it's behind me now. I also had them look at my sink disposal and two toilets. They provided good advice about the condition of a water valve on one toilet and after discussing price options, I decided to get the toilet pumps updated. Overall, they took just over an hour for all the repairs and then explained everything they completed by taking me on a "tour" of the repairs until I was satisfied. The service was exceptional even though I had questions about pricing in which the owner Jerry was able to discuss so that we were all happy in the end. Thanks Jerry for reaching out to me! The service is exceptional.

My hot water heater in the attic gave up the ghost after 15 years of good service so I got busy and…read moredid my research. I was very pleased to find Legacy Plumbing who clearly had the best reviews for plumbing services in the Dallas area. I asked them to send their top-notch expert technician, and I was very fortunate that they sent Jason and his excellent assistant (Ricardo) to my home the next day. They carefully removed (and disposed of) my old water heater and did a beautiful job of installing the new one (it was made by A.O. Smith Corporation). The installation job required several hours but it was clearly done properly. During the entire installation process, Jason kept me well informed. I highly recommend Legacy Plumbing for any plumbing or water heater installation needs. This is a very professional company what goes out of its way to provide exceptional customer service. There was no sales pitch and no pressure. As I have always said, selecting a reputable company and high-quality equipment is important, but having it installed properly by a team of highly knowledgeable experts is the most important aspect of the job. Jason and his wonderful team did exactly that.

UPDATE Mar 2026: They did it again. Called yesterday and got the plumber to replace flush valve on…read moretoilet the next day. Yea!!! Background: Legacy Plumbing and Ace Home Services (specifically Ace Hardware Home Services) is that Legacy Plumbing is now an Ace Hardware company. Legacy Plumbing continues to operate under its own name, maintaining its 20+ year history and high service ratings in the Frisco and North Dallas areas.

Once again Pablo has come to the rescue! We had a pipe break in the wall and spill water all over…read morethe dining room. We quickly turned the water off to the house and sopped up the water. This happened late at night. He was out promptly the next day and capped the pipe so we could get the water on until he can come back to do a proper repair. No charge. We so appreciate his prompt response and making our life livable!

I had a toilet flush replaced and about 10inches of tubing to the shut off valve. These parts cost…read moreabout 30dollars at Home depot. They were here about 45 minutes total. They had the gall to charge me about $437.00 with tax. I was appalled. When I called to complain I was blown off The receptionist said I received a pre - estimate which I didn't. The only estimate I got was for a replacement for a toilet verbally. I unfortunately am disabled but in the past I have changed these parts myself. It is not hard. This didn't fair well on my senior Income. I have already made my complaints to others. Charlene Simons

Michael replaced two older soldered on faucet valves and a tricky sink drain with AC discharge…read moreattached. His pricing was fair and straightforward.

My customer experience with Michael Hairston was very productive and favorable. When I initially…read morecalled his office, his receptionist was courteous and professional, Michael called me shortly thereafter and I apprised him of several plumbing issues, one of which involved two faucet handles that had a measure of corrosion. He quickly suggested I contact the manufacturer and take advantage of their lifetime warranty. I did and they agreed to send me replacement handles. That was an immediate cost saving measure. When Michael came to my home the next day, he proceeded to unclog three sinks, and improve the water flow in the three connected faucets. He also conveyed some valuable household plumbing information that should prove beneficial going forward. All of these services were provided at a reasonable price. I will definitely call Michael should future plumbing issues arise.

Easy to communicate with. Showed up on time…read more Job was completed correctly. I was even given options on how to save money on various replacement parts.

We've used Pelayo plumbing for all our plumbing needs for over 10 years. They've replaced shower,…read moresink and outdoor faucets, toilets, and unclogged drains for us. They do great work, are reasonably priced and are very nice people to boot. I highly recommend Pelayo plumbing for all your plumbing needs.

Have used O'Bryan for a few years. Easy to work with and their technicians are very competent.read more

Excellent service ! We really appreciate their thoroughness and them keeping everything in tip top…read moreshape

Highly recommend!…read more Last night about 8:30pm, I needed to run some errands, and found the water heater leaking a lot of water in the garage and porch. I called Chuck as a new customer and he was at my house in less than an hour. He stopped the leak for the overnight, then came back this morning and installed a new water heater. He is very kind and knowledgeable and explained everything to me, the water heater looks beautiful, and everything is very clean. Rates were very reasonable too. Wonderful experience!

Chuck is a true gentleman who is proud of his service to the community. His work is exceptional and…read morehis prices are reasonable.

This was the very best service experience I have ever received as a homeowner. I strongly suggest…read moreyou us this plumber.

Micah and his wife Jennifer are helpful and honest. Prior to scheduling a visit, they make…read moresuggestions to resolve the problem on your own (if it's an easy fix), and if that doesn't work, then a visit is scheduled. They encourage you to purchase the item you need prior to the visit (with suggestions they provide). We've used Micah's for years and will continue to do so.

Rhead Plumbing is the kind of family-owned business you're definitely grateful to have in your…read morecorner. Joe and Jen Rhead are amazing people to work with. I've now used them three times, and two of those times were big piping updates. Every experience has been consistently outstanding. Their communication alone sets them apart. The text reminder updates, and clear arrival notifications make scheduling incredibly easy. I always know the precise time of arrival, and that level of consideration is extremely rare these days. What absolutely sets them apart is the value they provide. You're not just paying for a repair; you're getting honesty, quality workmanship, and people who genuinely care about doing the job right. Joe is professional, friendly, and thorough, & takes the time to explain the issue and offer straightforward recommendations. Rhead Plumbing has earned my trust again and again. If you want reliable service, great communication, and the kind of value you only get from a dedicated family business, they're absolutely the team to call.

This guy is a master plumber which means a cut above the rest. I had a major plumbing job and a…read morebunch of minor jobs and he came in and took care of everything and was gracious with explaining everything to me and he was a nice guy also. His work was impeccable, and he didn't charge me too much. I would recommend him to anybody. Very responsive great customer service.