It's pretty overwhelming when your hot water heater is shooting water out at 7:30 pm on a Friday…read morenight! After making a couple emergency calls to local plumbers, including my wife's cousin who owns a plumbing company in garland, no one would make time till Monday or even answer their phone. But not Brennen at Plumble Bee! He was finally referred to me, & not only answered his phone, but answered my questions and made an appointment for the next day to help me replace my WH. Turned out, it was any easy fix for me to do myself, but that doesn't discount the fact Brennen not only answered the call of duty, answered my text questions at 9:30 at night, & followed up with me the next morning. His knowledge and availability has earned my loyalty for any future needs and I highly recommend Plumble Bee for any of your needs as well. Thank you Brennen for being there for me when no one else was. 5's

Friendly Service They worked very carefully, covering floors…read morewith pads One of the best prices in town after calling about 5 different places. Picked up WH from local hardware store and no upcharges. Overall, very happy with the work and response and would definitely use them again

My hot water heater in the attic gave up the ghost after 15 years of good service so I got busy and…read moredid my research. I was very pleased to find Legacy Plumbing who clearly had the best reviews for plumbing services in the Dallas area. I asked them to send their top-notch expert technician, and I was very fortunate that they sent Jason and his excellent assistant (Ricardo) to my home the next day. They carefully removed (and disposed of) my old water heater and did a beautiful job of installing the new one (it was made by A.O. Smith Corporation). The installation job required several hours but it was clearly done properly. During the entire installation process, Jason kept me well informed. I highly recommend Legacy Plumbing for any plumbing or water heater installation needs. This is a very professional company what goes out of its way to provide exceptional customer service. There was no sales pitch and no pressure. As I have always said, selecting a reputable company and high-quality equipment is important, but having it installed properly by a team of highly knowledgeable experts is the most important aspect of the job. Jason and his wonderful team did exactly that.

UPDATE Mar 2026: They did it again. Called yesterday and got the plumber to replace flush valve on…read moretoilet the next day. Yea!!! Background: Legacy Plumbing and Ace Home Services (specifically Ace Hardware Home Services) is that Legacy Plumbing is now an Ace Hardware company. Legacy Plumbing continues to operate under its own name, maintaining its 20+ year history and high service ratings in the Frisco and North Dallas areas.

Quality work and value for money. Great Job, would recommend. Jerry , Andy and Tim went out of…read moretheir way to get things done with City.

The plumbers arrived on time and I appreciated that I was notified in advance to meet them while I…read morewas still at work. They did a great job servicing my water heater as it needed a flush after four years. Note that I was unaware of this maintenance was even needed! My bad! Thankfully it's behind me now. I also had them look at my sink disposal and two toilets. They provided good advice about the condition of a water valve on one toilet and after discussing price options, I decided to get the toilet pumps updated. Overall, they took just over an hour for all the repairs and then explained everything they completed by taking me on a "tour" of the repairs until I was satisfied. The service was exceptional even though I had questions about pricing in which the owner Jerry was able to discuss so that we were all happy in the end. Thanks Jerry for reaching out to me! The service is exceptional.

Free estimate…read more Prompt service. Answered all my questions. No BS. Replaced an old water heater and they were able to use a larger capacity unit which was great.

Called for a hot water tank issue and they scheduled me for an appointment a day and half out. 15…read moreminutes past the appointment time, they called to cancel because no one was available. They didn't seem concerned to keep my business.

Have used O'Bryan for a few years. Easy to work with and their technicians are very competent.read more

Excellent service ! We really appreciate their thoroughness and them keeping everything in tip top…read moreshape

I'm was skeptical that there were so many good reviews for Loop plumbing but they are true! Daniel…read moreis very nice, punctual and easy going. He does not charge a fee to come out for an estimate and his prices are very fair.

I highly recommend Loop Plumbing--Daniel was a joy to work with and went above and beyond. He…read moreprovided helpful feedback on where my DIY fix went wrong and even offered to walk me through an alternative solution over the phone. Ultimately, I decided to have him come out to fix the shut-off valve on one of our toilets, and I'm so glad I did. Daniel arrived hours earlier than expected, completed the job quickly and efficiently, and made sure I fully understood the repair. On top of that, he charged me over 20% less than his original quote. His professionalism, expertise, and honesty truly set a new standard. I'll be calling Daniel for all my plumbing needs moving forward.

Francisco was excellent to work with. This is the second time I've used Intown and both times were…read moreexcellent . Always up front about pricing etc. Punctual and easy to work with.

Two different guys had differing opinions on where the leak was. They still wanted to charge me…read moreanother $3,000 to excavate. Turns out, another company I called said it was the water heater and repaired it. I paid Intown $250.00 and 350.00 for literally false conclusions. THEY NEED TO PAY ME BACK! M Pittman

I called to have my hot water heater checked for a noise. My heater are both under 3 years old. As…read morethey serviced my heaters they continued to find extra things wrong and the total continued to go up. They left with over $1500 in charges and never fixed the original problem! I thought since they were family owned they would not take advantage of a widow!

Arrived on time, Installed a Pro water heater much better than the big box store and builder junk,…read moreredid some of the pipes from the original build as well. Got the city permits and inspection taken care of for me too. High quality workmanship, and they stayed within their quote.

I wanted to update my review from 5 years ago. I have continued to use Dean's Plumbing, and no…read morequestion will always use Dean's Plumbing moving forward. I have had them replumb both of my 1960's bathrooms when we were remodeling, replaced the main sewer line in my backyard, installed new laundry vent and assisted with a couple clogs. This started with a water heater replacement, and I could not be happier with the amazing service I have received. I have owned a home for 38 years, dealt with multiple plumbers, electric repairs, etc. and no one comes close to the expertise and service I've had with Ronnie, Jason, Dillon, Chloe and the rest of the Dean's Plumbing team. I have no affiliation with Dean's Plumbing, just a satisfied customer.

We had a great experience. Luckily, they were able to come out the same day of our issue. Jonathan…read morewas fantastic. He was very informative and helpful. We will definitely do business with them in the future.

Michael did several general repairs at my house and also did some great work for my client on her…read morehouse that was for sale. The work was done well and he cleaned up nicely. His pricing is extremely reasonable. Super nice gentleman.

This time it hurts. This was his second chance. On 7/22/25 we called Michael Fletcher with The…read moreHandyman's Daddy to repair our sprinkler system. He was contracted to repair leaks on Station 2 and 6 as well as change 10 heads on Station 2-11. Mr. Fletcher came out and worked for a couple of hours and let us know the job was complete. I paid the invoice for $475. Throughout the night of 7/22/25 a leak of 4,608 gallons of water happened. He came back and changed the solenoids he had replaced. He said it was dark. The next morning the sprinklers we disabled came on automatically. I called Mike. 3rd visit! Now everything was fixed, right? On Aug.4, 2025 I woke up to a tremendous water leak again, this time it was 6,109 gallons of water used overnight. Contacted Mr. Fletcher again to let him know this was too much, water was still leaking, and I needed him to come and take care of this issue or refund half my money and pay for my water bill from the 2 leaks. He proceeded to state that he had done me enough favors. That he was contracted to work on Station 6. But actually he was contracted to change or cap heads on all the stations. See invoice. Mr. Fletcher is very unprofessional and unreliable. 13k gallons of Wastewater later. Do not Waste your time or money for this guy.