Traveling for leisure with laptop in hand to get work done on the downtime. Unbeknownst to us,…read moreMicrosoft decides to push a software update unsuccessfully and locks up the laptop. "Grrr!" It renders us stalled - very stressful. Panic ensues. Who'ya gonna call? Computer Doctor BG! A quick jaunt to the shop. An amazingly quick analysis and resolution. We are back in business! (Note: we did pay for the priority rush service because time is money and we have places to go and people to see! It was well worth the extra cost.) Thank you, Computer Doctor BG, for helping solve our problem and removing the stress and worry from our vacation.

Excellent experience. I brought my Macbook to get the whole screen replaced because it cracked one…read moreday in the heat. They did a perfect job and had it done within 48 hours. They also sell refurbished Macs for around $650. Very informed/courteous tech guys.

Excellent Work This…read morewas for my 3 year old grand daughter Right on time Will recommend them

I never write reviews, but this was by far the worst experience I've had with a repair shop. Poor…read morecommunication, deceptive information to avoid compensating me for their mistake, and a serious waste of my time and money. Yelp has a set character count so here is a shortened version of my review: I brought my PC in with a clear issue: apps crashing, and a Windows reinstall that kept failing partway through. Before bringing it in, I spent 8 hours troubleshooting on my own and narrowed it down to two likely causes -- a corrupted Windows install or a bad CPU. I explained all of this on the phone and again in person when I dropped it off, and was told I'd get a diagnosis the same day. That didn't happen. I had to call an hour before closing just to get an update, and was told to wait until the next day. When they finally called, they flip-flopped on the diagnosis multiple times within a few hours -- first confirming a corrupted Windows install, then claiming it was fixed, then reversing again to say it was still corrupted. They quoted me $90 for a data transfer and $110 for a Windows reinstall. Since I had my own install media, I said I only needed the transfer -- and the price for that alone jumped to $180, with the excuse that it was only "discounted" when bundled with their install. I paid it anyway to protect my files. When I picked up the PC, they assured me -- twice, after I directly asked -- that reinstalling Windows myself at home would work fine. It didn't. I hit the exact same crash I'd described to them from day one. When I called back, they admitted they'd never actually tested the CPU, despite me flagging it as a likely cause from the start. When I asked why I'd paid $180 for a data transfer I didn't need, they gave excuses and contradicted themselves -- first offering free CPU installation (which takes minutes and isn't a real concession), then claiming the transfer would've been necessary regardless, which wasn't true since I could have accessed my files for free from the other drive. When I brought the PC back in, I watched the tech Google my exact problem before telling me they'd "seen this before." The CPU warranty process was its own headache: days of unanswered messages, a lie that it had already been shipped when it hadn't, and them dodging my calls entirely. I called twice in ten minutes and got voicemail both times; a friend called the same number seconds later and got through immediately. The one good part of this experience was an employee named Charlie, who was consistently kind and professional, even helping carry my PC from the car. Everyone else I dealt with was dismissive and dishonest. End result: I paid $180 for work I didn't need, got no refund or compensation for their misdiagnosis, wasted well over a week, and felt completely scammed. I won't be returning.

I'm a PC enthusiast, not a PC specialist, so when my gaming rig started acting up I knew I needed…read moresomeone who actually knows what they're doing. Found Shaun at Dr Tech PC through Google and Yelp, and I'm really glad I did. My computer had been dealing with slow boot times and weird hiccups for a while, and I honestly had no idea what was causing it. Shaun dug deep and found the real issue: my SSD had some serious corruption going on along with a blown up startup file. Stuff I never would've caught on my own. He got it sorted out and running the way it should. On top of that, he installed a brand new second SSD for me to use for AI and LLM training, which was huge since I've been getting more into that side of things. While he was in there he also optimized my system (about a 10% performance boost on top of everything), got all my fans running off a single program instead of a mess of different software, and even reorganized my components so some ports that had stopped working were usable again. He also threw in a few recommendations for things I could do down the line to keep my PC running well. Had my computer back in 24 hours, pricing felt fair for everything he did, and he explained things in a way that actually made sense instead of just throwing jargon at me. Shaun's professional, honest, and just a genuinely good guy to deal with. I'm already planning on bringing my laptop in next. If you need someone who actually knows PCs inside and out, go see Shaun at Dr Tech PC.

First time building pc in over a decade and yeah, let's just say my pc wasn't booting up properly…read more Looked for Pc repair in my area, found Shaun who was close by and open. He took my computer in right away. Super knowledgeable, dissembled everything and taught me how to correct my mistakes for future builds while giving recommendations on how to improve my PC performance. (I have some old components in there..and I mean old.) Anyway, got my computer up and running, installed all my drivers and got the updates needed to get started. Really great, would highly recommend and if I decide to build a pc again, definitely going to have Shaun assemble. Thank you again! Great appreciate everything!!

I cannot say enough great things about this computer repair company! My laptop wouldn't even turn…read moreon, and I honestly thought it was completely done for. They took the time to diagnose the issue, explained everything clearly, and brought it back to life like it was brand new. Not only does it power up perfectly now, but they also updated it with the latest software and upgrades so it runs faster and smoother than ever. It feels like I just bought a new computer! Their professionalism, knowledge, and quick turnaround truly impressed me. If you're having any computer issues, I highly recommend them. Outstanding service and results!

I am so glad I found this shop when I did. My PC suddenly stopped displaying anything to my…read moremonitor, and I kind of freaked out. I tried everything--reseating the CPU, replacing thermal paste, checking all the cables and connections--and still got nothing. My PC wouldn't post, not even the BIOS would load. I needed to take my PC to the doctor. At first, I considered going through the warranty process, but that would've meant a long wait and dealing with an RMA (which, trust me, you do not want to deal with). After exhausting all my options, I brought my rig to Computer Repair LV--and I'm so glad I did. I dropped it off at 11am, and by the next day, my system was ready to come home. They ran diagnostics, reflashed the BIOS, and did it all without wiping my drives or losing a single file. That kind of attention to detail is rare. You can tell they're passionate about their work, and I completely trust them with my setup. I even slapped their magnetic business card on my fridge the second I got home--because I know I'll be going back anytime I need work done. They even followed up with me on Messenger, clearly explaining what I needed to do to keep everything running smoothly. Seriously, 100/10 service.

Great service. They know what they are doing. I have used them twice and they got to the root of…read morethe problem both time and kept me informed. Both times the issues were complex and required hardware, firmware and windows OS / Application knowledge. I highly recommend them and will go back when other issues arise.

Good guys. Diagnostic team was awesome and didn't charge me. I tipped them out for their honestyread more

My gaming computer all of a sudden decided to start acting up and not performing as usual. I was…read morenot a happy camper, since I'm retired and that's one of the few things I have to do these days. I decided to take it back to Best Buy to have it looked at since they are the ones who built it and I also have a membership where I don't have to pay for repairs. When I got it back from them it was worse than when I took it in. At this point I decided I would take it elsewhere and just pay someone to check it out. After searching online, I found Atul at NVpcfix who had great ratings, so I took it to him. Atul looked at it and took his time checking out piece by piece since my computer is very high tech. He first showed me where the report from Best Buy said they updated the Bios, but didn't etc. I liked Atul because he was not one of those Techs who takes your computer and disappears in the back room then come out and gives it back to you. Atul sat down with me and walked me through everything he was doing so I would understand what he was doing. He would put in a new part and then let me take it home and try it out, since my game needs a half Gig of internet speed. I worked with Atul for 3 days until he found the culprit. He had it back to working like a charm. Atul gave me a price upfront and at the end never, waivered from that price. I also appreciate his honesty as he also never tried to sell me parts I didn't need. This flat rate price he gave me for all the diagnostic work he did, ended up the same. I would highly recommend him to anyone who needs their computer repaired. Thank You Atul.

Atul was amazing to work with! I had some overheating issues with my pc so I decided to finally…read morebring it into repair after a year of dealing with my pc slowing down. He fixed what needed to be fixed and made it look pretty too!! Great experience 10/10 highly recommend :)

We had an excellent experience working with Moe. He responded quickly and efficiently, helping us…read morewith all 5 of our store locations as well as our office. He installed the new camera app, fixed multiple cameras, and made sure everything was working properly. He is very professional, patient, and friendly. He took time to answer our questions and explained everything clearly. On top of that, his pricing was very fair for the amount of work completed. We highly recommend his services!

Communication was very prompt and informative. Needed a TV mounted outside on stucco wall. The…read moretechnician was on time, respectful, explained each step, and suggested the perfect placement. He had the install in less than a hour, completed the function check and promptly cleaned up. I would highly recommend their services.

I used ICU computer solutions to fix the broken screen of a pretty old Alienware gaming laptop,…read more turns out they don't even make that screen anymore so the team had to outsource a different one and the first company sent the wrong one so it took some time but I've got my laptop back in working order so it was worth the slight wait especially with my strange circumstances. My battery turned out to be completely broken so they also replaced that! Pricing was very fair especially compared to other places in the area!

Bar none, the Computer BG is the best place to get your Apple computer serviced. I've had great…read morecustomer service at both Las Vegas locations.

The guys came out yesterday, early and ready to work. they were professional knowledgeable and very…read morefriendly. I understand why they are so busy. Great work!

Las Vegas Tech Pros are best in Vegas for all tech needs. They're fast, professional, and very…read morefriendly. Great price and communication. Got new NVR and camera installed at new home, and I will not go anywhere else when I want to add something in the future. Or need troubleshooting help. Thanks again, team!!

Supertech Computers is absolutely incredible, and Lem is simply the greatest!…read more Our company has been doing business with Lem and Supertech Computers for more than 20 years, and there is no one else we would trust with our computers, technology, and office systems. Lem takes care of all our company computers and has consistently kept our offices running smoothly, efficiently, and without interruption. His professionalism, knowledge, honesty, and commitment to his customers are second to none. Lem has always kept his word, provided outstanding service, and has never once let me or my company down. Whenever we have an issue, he responds quickly, identifies the problem, and works tirelessly to get us back up and running as fast as possible. The quality of the work is exceptional, the pricing is fair, and the customer service is beyond anything you will find elsewhere. Lem does not just treat you like another customer--he treats your business as though it were his own. If you are a local business, an individual needing computer assistance, or even visiting town for a convention and your computer suddenly goes down, call Supertech Computers and ask for Lem. He will do everything possible to get you operational again quickly. After more than 20 years of outstanding service, I can confidently say that Lem is the most dependable, trustworthy, and talented computer professional you will ever find. Supertech Computers is absolutely awesome, and I recommend Lem to everyone without hesitation. He is truly the best in the business!

Dismissive, obnoxious, doesn't have parts, treats customers with disrespect as though their time…read moreisn't valuable too. I was excited to have my work done as fast as they promised, until I learned their promises are as reliable as the Federal government. FWIW, I had 9 company systems needing cleaning, updates, repair. We don't have internal IT, and the person who was doing our IT has retired. We had been told Supertech was the place to turn. We were told wrong, and that was clear in the first minutes of conversation. NO ONE. NO ONE likes being hanged up on mid-sentence. I was asking a question and the person who answered the phone hanged up on me after telling me they didn't have the RAM I was seeking. I also needed SSD's for all 9 computers. Perhaps the owner could have *listened* and perhaps asked a question before blowing off another business that spends steep on hardware for our work in the survey and drone industry. We *try* to buy local and access local services, but with this sort of dismissal, we'll go out of our way to avoid them. Shortly after I left this review, the business tracked me down and began harassing me over text (They had my number from Caller ID) Definitely a place to avoid. Passive aggressive reeks from this place. NO ONE. NO ONE likes being hanged up on mid-sentence. Under any circumstances. Another dealer in Henderson was thorough, asking all the right questions, and although they don't take tradeins on RAM (We have 300GB of RAM to trade-in towards 600GB of RAM) they helped us find a place who does buy RAM, and they have ordered the 9 sets of Crucial 64GB. Trading in 1900.00 towards $4500.00 was good for them.