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    Rappaport Leonard MD

    5.0 (1 review)

    Services - Rappaport Leonard MD

    Eye exams

    Eye surgery

    Retinal imaging

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    6 years ago

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    Tidewater Eye Centers

    Tidewater Eye Centers

    3.1
    (21 reviews)
    0.0 mi

    The tech was over 30 minutes late and when I asked for long it would be the front desk staff was…read morerude in answering. I politely asked how much longer, and she responded on a rude tone that the tech was late and to have a seat. Not the best impression.

    I see Dr. Rappaport for glaucoma. He is excellent, caring, and I feel lucky to have him treating…read moremy vision issues. His Battlefield office management staff, however, is pathetic. Today I reported at 09:35 for a 09:50 appointment and finally saw the doctor at 11:40. During this two-hour period, I spent 3 minutes getting checked in and checking acuity and pressures. I spent another 3 minutes getting eye photos and an hour and a half waiting. This is typical for that office. When questioning the delay, much of the staff was flip, unconcerned, and/or clearly annoyed. My vision prevents me from driving so I must impose upon others for transportation, and those kind people are also adversely impacted. I see other aged patients with canes, wheelchairs, and creeping at a snail's pace and see the discomfort on their faces as they wait and wait and wait and wait. It is sad. I hear the sarcastic comments of other patients as they wait and wait. When I discussed this with Dr, Rappaport, he told me that the staff is supposed to give regular status on the wait times but I have never heard jack. Never a status, never an explanation, and God forbid, never an apology. Such a status report would at least allow the opportunity to get a refreshment or reschedule in extreme cases. Had I treated ANY of my customers with such rudeness in my business dealings I would surely be unemployed and bankrupt. This is shameful. I have witnessed other specialists resolve this situation. It COULD be fixed, but as long as the money keeps flowing in, nobody seems interested respecting very people that who are responsible for the Tidewater Eye Center existence.

    Photos
    Dr. Tom Edmonds
    Dr. Tom Edmonds
    Dr. Mark Iacobucci
    Dr. Mark Iacobucci
    Dr. Len Rapapport

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    Dr. Len Rapapport
    Beach Eye Care

    Beach Eye Care

    3.9
    (39 reviews)
    3.4 mi
    $$$

    We usually go to the Kempsville location but my wife scheduled an appointment at this location…read morebecause Dr. Lee is here on Saturdays and she wouldn't have to use sick time at work. We live in Virginia Beach though and the commute was HORRIBLE. We ended up getting to her appointment after the 10 minute grace period. I was frustrated and wanted to go home until I walked through the door and interacted with the staff, starting with Angela. The staff at Beach Eye Care were wonderful throughout this whole situation. I explained our situation to Angela and she listened emphatically and went back to see if she could squeeze my wife in. I wasn't expecting them to be able to do anything and they were so backed up that they couldn't take her but I'm so appreciative that she got out of her seat and even asked. I discussed with Myra and we decided that since we drove an hour and 25 miles to get out here we might as well ask about doing a walk in eye glass purchasing appointment. I didn't think they did walk ins but was pleasantly surprised when Vicki said we could. All we had to do was go schedule it at the front desk. After waiting a minute for someone to return to the front desk Vicki just came and took us back. Even though Myra couldn't do her eye appointment Vicki made our trek worth it and was able to help us both get straight with our glasses. Vicki has such an optimistic demeanor. She really made my wife feel beautiful and confident. She heard my needs and priorities as well and I got some prescription sunglasses for less than $200 out of pocket and they don't look bad at all. The sunglasses will be primarily used for driving since my transitions don't work in the car. I'm very pleased with this location and Beach Eye Care's exceptional customer service.

    This was the first time out here at the Chesapeake office. We ran into HEAVY traffic on the way to…read moremy appointment and unfortunately got there 17 minutes late and I couldn't be seen for my appointment. The grace period is 10 minutes. But Angela at the front desk was so nice and helpful. She still checked with my doctor to see if it was possible for me to be seen that day. While I couldn't be seen, I was on the schedule for another appointment later in the week and me and my husband inquired about glasses. Vicki helped us pick out and find the perfect glasses. She was so sweet and patient! It took me about an hour and a half to find the right frames...there were so many great options to choose from. She went above and beyond -- she showed me different transitions lens options, activated the transitions colors multiple times so that I could get a good sense of how dark the different color options get, pulled a bunch of styles from the back, and even popped the lenses off of a pair of display sunglasses that she thought would match the glasses frame style I liked. I went with the frames in my review picture and am super excited about them! Vicki also helped my husband find a great pair of sunglasses too! Angela got us checked out and gave us some bottled water for the road. Great experience and customer service!

    Photos
    The frames I went with.
    The frames I went with.
    A corner of the waiting area
    A corner of the waiting area
    Great selection of frames

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    Great selection of frames
    Virginia Eye Consultants

    Virginia Eye Consultants

    2.7
    (58 reviews)
    6.4 mi

    So I went in prepared for a three hour visit prior to having some cataract surgery. It was there…read morethat they did all the measurements of my eyes and did a complete exam in doing this exam. They also found out that my eye pressure was very high and so now I need to see a glaucoma specialist. Everyone there was very pleasant, very respectful, and the time went by very fast. I will definitely be going back there and I would highly recommend it to anyone there as long as you're prepared for a long initial visit. I happen to see Dr Scoper while I was there and he was very nice and explained everything thoroughly to me.

    This location for VIrginia Eye Consultants is in Norfolk. It can be a bit of a trek when coming…read morefrom Virginia Beach. When coming here, the GPS definitely gave a roundabout way to get here. For reference, they are maybe a half mile to a mile away from the Military Highway Light Rail Station. Since I generally ride the light rail once a month into downtown Norfolk, I had a different way of getting to this place, as well as the surgery center across the way from this place. The visit here was on April 6, 2026. Getting to the location can be a bit confusing at first just because of the way the road is set up. Once you see the building though, it wasn't too hard to get to it. There was plenty of parking available, including handicap parking on this visit. The reason for this visit was that my mom was referred here by her eye doctor for cataract surgery to see Dr. Scoper. When you first come in, there are two floors, and the one we needed to go to was on the first floor, so that made it easier. Once we came in, they asked us who the patient was and I let them know that and they said to sit down and wait until getting called back up for the check in process. After about 15 minutes, they said her name and that we didn't need to come up as they had everything needed already. We were then given some information and such about cataract surgery while waiting for her to be called back for the first part, which was the testing. This is where it really counted when it comes to the low rating for this review. They did have signs around the waiting area about being short staffed, but it took almost 3 hours to get to the testing portion. During that wait, someone came around with snacks for anyone that wanted them while waiting. That part took about 15 minutes or so, with just her going back there and then came back out to the waiting area. About 10-15 minutes later, we were called to go to the next part of the process. This part of the process included watching a video about the cataract surgery process and such, and then going through the pros, cons, and possible issues with a cataract surgery and the types of surgeries available (there were three types to choose from) with one of the staff members. Due to cost, we went with the least costly option as that was the only type the insurance would cover (Medicare). After all of that was done, there was another waiting period, which took about 30 minutes, until Dr. Scoper was ready to see us about her cataract surgery. He started with a check of the eyes and confirming that cataract surgery would be good for her. He explained the process and how it would go. He told us about the eye drops that would be needed before and after the surgeries, and they have a compounding pharmacy that they use. It would be one that insurance would not cover, but the overall cost was just over $100 for that. This was a great and very informative part of this visit, so this was the best part of it. After that part was completed, we went through the checkout process. This process consisted of scheduling both surgeries and contacting the PCP to schedule a medical clearance ahead of time. The reason for two different dates was one for each eye. The surgeries would be scheduled for May and June respectively at the CVP Surgery Center basically across the street from this location, so the surgery part will be reviewed separately from this one. Overall, the significant waiting process was what kept the review as low as it is. They had signs about being short staffed, but with that being the case, they really shouldn't be scheduling as many appointments with that being the case. You could tell that the front desk staff seemed overwhelmed at times too with so many coming in while we were waiting. Since there aren't many options available in the area, they are still worth looking into. I would call ahead to ask how the wait times would look like and that type of thing so you can be prepared for that on the day of your appointment.

    Photos
    My retina's bestest friend!
    My retina's bestest friend!
    Virginia Eye Consultants
    Virginia Eye Consultants

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    Rappaport Leonard MD - optometrists - Updated August 2026

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