Very long wait time, with appointment staff changing times, canceling, providing different doctors…read morethan scheduled, and not seeming to know what's going on from one minute to the next. The care quality is up in the air based on who you see, and what their specialty and experience is for that type of care. One time I went in to have my eye photographed by a large machine and the teenage staff members there seems inexperienced and unable to figure out how to use the machine. One young lady was looking at her phone while eating a bag of chips a few feet away while the teenager male kept pulling my head and trying to position it in different ways and eventually had to ask the teenage young lady to put down the chips and help him try to figure out how to photograph my eye. It took them several times to figure it out. Considering that patients go there for very serious, often life-altering medical conditions that can be life-threatening if not treated properly or cause them to lose sight, it's disheartening and depressing to see teenage staff disorganized, disinterested, and seeming to be out of touch with what they need to be doing or how to schedule simple appointments.

This was my first appointment with Dr. Wagner, and I deeply regret going. Patients in the waiting…read moreroom were sitting for an average of two hours just to be seen for ten to fifteen minutes, which I found unacceptable. Still, I waited patiently for my turn. The nurse who checked me in tested my vision by holding up her fingers and asking me to look in different directions. No machines were used to assess the health or vision of my eyes, even though my optometrist had previously detected high pressure multiple times over the last six months. After numbing my eyes, the doctor came in, briefly examined me, and said my eye pressure was normal at 18 in both eyes (which I was very happy and also my optic nerve was fine). Unexpectedly, the doctor made comments about my weight. I explained that my A1C is perfectly normal and that I am comfortable in my size large clothes. I am a big breasted women so he seemed to assume I was overweight based on appearance alone. I did not come for unsolicited opinions about my body. I came for a medical evaluation of my eyes. I stood up for myself and asked him to stop, but he was loud and dismissive throughout the visit. After the appointment, I was shocked to receive a bill for $358. Other ophthalmologists in the area charge around $175 for a comprehensive exam that includes proper machine testing, like at Virginia Eye Consultants. When I contacted the billing department, I was told the wrong billing code might have been submitted but that it could not be changed because doing so would be considered fraud. However, it seems unethical that an incorrect code benefiting the provider financially was submitted in the first place. That's a fraud! I wrote a letter directly to the doctor and gave it to the practice manager, but she repeatedly ignored my follow-up requests. I do not know if the doctor ever saw it, or simply chose not to respond. I do not recommend this practice due to the excessive wait time, the doctor's poor bedside manner, and questionable billing practices.

Eyes where done by Dr Kurtz and I still can't see anywhere near as good as before surgery. The only…read moreanswer i get is that there is fog and astigmatism in both eyes caused by surgery . Sent to cornea specialist from same Company and was told need surgery to fix what they did $2700 dollars per eye. So they caused it and now i cannot see nearly as good as before surgery and have to pay to fix what they caused. I suggest going elsewhere.

Doctor could not correctly do a small procedure/incision on my eyelid. Paid my money for small…read moreprocedure on the eyelid, unsatisfied by results as the operation was not even done like how other professionals do it , and have published online. I still have chalazion on my eyelid. After procedure doctor told me he could not help me further. I thought this procedure was fairly simple but some doctors don't have the expertise ,even when your under the impression that they do.

I was honestly surprised to see the bad views on here. Every time I've come here I've enjoyed…read moremyself and everything went well. They took great care of me, and office is pretty fun group of people. Would recommend

First and foremost Dr. Aris Delianides is rude and I believe there's always someone higher up than…read morehim to complain to. I don't like how I was treated or spoken to concerning a situation with my eye I'm assuming is a stye but I've had it now for 9 months . I'm doing the necessary treatment provided by the doctor but my eyes haven't gotten any better. Upon my visit he suggested updating my medication to 100mg instead of 50mg after already taking the medication for months now. Also I pay out of pocket 25.00 for this medication after my insurance is applied. He didn't know the end result if I took the updated medication and didn't tell me what other options I had. I had to google it and ask questions. I inquired about the steroid eye drops and I'm not sure if he made a racial comment or not but he said that wouldn't be good for my skin complexion and he rub his hand back and forth I guess implying my black skin tone because he said it would cause different coloration in my eye. So I did more research online and asked if he could drain the eye, he then goes to say that would be surgery here done in the office. I wouldn't suggested that as we're cutting the eye and scrapping it out but it may come back. What may come back ? What's going on with my eye if it's not a stye what is it? He was short with words and due to my insurance and what they charge every visit 50.00 would be applied on my bill owed as I didn't have the 50.00 upon my visit. I was grateful to the head manger for doing that's as 50.00 is due upon every visit. With the options presented to me and lack of communication and compassion the Dr. Rudely suggested that I get another opinion and see someone else. I felt disrespected and as if he was pushing me out. I left out of the very emotional because I thought we would at least have a solution to what's going on with my eyes after no results no changes within 9 months. I wish there was someone higher then him to complain to other then writing a review. I will take this further as his rudeness wasn't called for and still today I don't know what's wrong with my eyes just to keep taking the medication prescribed to me!

Simply the best. Dr. Cook is second to none. Very happy with the care I was given from the Eye…read moreSpecialist crew and continue to receive in future appointments.

Been going there for years. Friendly staff and great Eye Exams. Dr Fellner did my Cataracts years…read moreago.

Dr. Shenouda is without a doubt one of the finest ophthalmologists I have had the pleasure to meet…read more She was recommended by another respected ophthalmologist to repair damages to my tear duct caused by an infection. The surgery went off without a hitch and my eye looks great! She is genuinely concerned with the well being of her patients and it shows. The staff there is also outstanding. If you are looking for a great ophthalmologist, then look no further than Dr. Shenouda!

I found Dr. Shenouda by doing a simple google search and boy am I glad I did. I woke up last…read moreMonday with itchy and burning eyes and turns out I had a corneal ulcer. Called Dr. Shenouda's office and they were able to squeeze me in same day. The doctor was so caring and concerned about my eye health. She even came in on Christmas Eve and the day after Christmas to check my eye health. She is a passionate and caring doctor. Would definitely recommend her.....

The people here are exceptionally friendly and helpful. The care that Consultants provide have been…read morevery positive. The type of care provided deals with visionary care. I recommend these services to anyone..

Outstanding care from a group of amazing professionals. They took great care of me. Super friendly…read morestaff and on time with everything. Highly recommended.

Kai did my eye exam completely satisfied I will be requesting her from now on for my eye exams…read moresuper professional and courteous

Dr. Le is an exceptional caring provider! Oliver was very helpful, and knowledgeable with me…read morepicking the perfect frames at my Beach Eye Care experience 1st Colonial Rd.

After a lengthy wait to be scheduled for surgery, I've finally made headway. Dr Spadaro did an…read moreexcellent job on my left eye (first surgery) and is an excellent surgeon. I'm looking forward to my scheduled date for the final surgery in my right eye.

I started going to Dr. Pavilack when I had a problem from Surgery performed by a Dr. at another…read morepractice. He immediately diagnosed my problem and I was scheduled for Surgery to repair the issue. I have been going to Tidewater Eye Center for yearly eye exams ever since. The office is bright and nicely decorated. Office staff is very friendly. I highly recommend if you are looking for a new eye Doctor.

Went to the Hampton office for my 1st appointment. Waiting…read moreroom was filled, so that seemed like a good recommendation Had the pre-doc vision screen, then waited for interior eye imaging Sat for 30 minutes, told I was I next, then 5 to 6 people went ahead me. Talked to one person waiting who says the Dr visits are like 5 minutes Saw Dr. Kapoor- very nice and easy to talk to. Listened well to me. Told me the cause of my eye issue, expected progress, and treatment. Felt like that was proper care for what i had, now we see what it does. My visit was 8 minutes, but all the my issues where addressed. so OK Besides the wait issue, seeing Dr Kapoor is hard schedule. Very busy. I do trust him in taking care of my eyes.

Dr Kapoor saved my eyesight. He diagnosed and surgically treated a torn retina. Dr Wagner also did…read morefollow up. Both doctors were competent, kind, efficient and highly skilled. I could not have had a better experience! Caroline Cox

I'm going to update my review for this location because I only gave them three stars originally 5…read moreyears ago and they deserve more than that after years of taking consistently good care of me. They have a night of the week dedicated to late appointments and are open until 8pm. Which is so awesome because I don't have to leave work early to make my exam here whenever it's time and that's so nice. I know it's hard to do that everywhere but I seriously wish most offices would do this one late night a week, or every other week, or once a month so you could schedule and not miss work during normal hours! It's such a great thing! I always schedule late - like 6:20 or 6:30 and when I show up they're winding down for the night with just a few people inside and final appointments. I've never waited longer than about 20 minutes and I spend the time on my phone, reading one of the provided magazines, or trying on glasses in their little eyeglass/sunglass shop - this week I waited just over 10 minutes and was called back. I had a routine comprehensive eye exam to check if my vision had changed in both my contacts and my eyeglasses and then I had the screening done of my eyes with the machine that does not require dilation (thank god). I then did a contact lens fitting, chatted with the friendly gals in the back for a while and saw the very kind and friendly doctor who took the time to go over my scans with me, show me the last year's compared to this one, and discuss any concerns I had. I ordered contacts which will be shipped to my house and was emailed, today, the rebate information to get $75 back! I had a great experience, everyone was friendly, and I left just under an hour after checking in after all that! Love this spot. Less than 10 minutes from my house and they always do a great job.

Had initial appointment in this office and was treated with respect and graciousness. Friendly and…read moreefficient staff. Dr Levine was knowledgeable and thorough. Glad I picked this office and doctor for my eye care which required a specialist. I highly recommend them.