Very long wait time, with appointment staff changing times, canceling, providing different doctors…read morethan scheduled, and not seeming to know what's going on from one minute to the next. The care quality is up in the air based on who you see, and what their specialty and experience is for that type of care. One time I went in to have my eye photographed by a large machine and the teenage staff members there seems inexperienced and unable to figure out how to use the machine. One young lady was looking at her phone while eating a bag of chips a few feet away while the teenager male kept pulling my head and trying to position it in different ways and eventually had to ask the teenage young lady to put down the chips and help him try to figure out how to photograph my eye. It took them several times to figure it out. Considering that patients go there for very serious, often life-altering medical conditions that can be life-threatening if not treated properly or cause them to lose sight, it's disheartening and depressing to see teenage staff disorganized, disinterested, and seeming to be out of touch with what they need to be doing or how to schedule simple appointments.

This was my first appointment with Dr. Wagner, and I deeply regret going. Patients in the waiting…read moreroom were sitting for an average of two hours just to be seen for ten to fifteen minutes, which I found unacceptable. Still, I waited patiently for my turn. The nurse who checked me in tested my vision by holding up her fingers and asking me to look in different directions. No machines were used to assess the health or vision of my eyes, even though my optometrist had previously detected high pressure multiple times over the last six months. After numbing my eyes, the doctor came in, briefly examined me, and said my eye pressure was normal at 18 in both eyes (which I was very happy and also my optic nerve was fine). Unexpectedly, the doctor made comments about my weight. I explained that my A1C is perfectly normal and that I am comfortable in my size large clothes. I am a big breasted women so he seemed to assume I was overweight based on appearance alone. I did not come for unsolicited opinions about my body. I came for a medical evaluation of my eyes. I stood up for myself and asked him to stop, but he was loud and dismissive throughout the visit. After the appointment, I was shocked to receive a bill for $358. Other ophthalmologists in the area charge around $175 for a comprehensive exam that includes proper machine testing, like at Virginia Eye Consultants. When I contacted the billing department, I was told the wrong billing code might have been submitted but that it could not be changed because doing so would be considered fraud. However, it seems unethical that an incorrect code benefiting the provider financially was submitted in the first place. That's a fraud! I wrote a letter directly to the doctor and gave it to the practice manager, but she repeatedly ignored my follow-up requests. I do not know if the doctor ever saw it, or simply chose not to respond. I do not recommend this practice due to the excessive wait time, the doctor's poor bedside manner, and questionable billing practices.

Maybe I should just be editor of all these businesses! Who keeps entering all these names…read moreincorrectly?? Anyways, this should be correctly named Virginia Beach Eye Center. Although they do do surgeries, they do more than that. There are 2 doctors here both very well known in the area and in the field of ophthalmology. I've had a great experience with them individually, but the biggest negative thing about their practice is the wait. Be prepared to be here for at least an hour and 15 min. They have so many patients packed in that they inevitably fall behind. However, they do spend the time talking to you once it's your turn. Also in the same building is their affiliated optometry center. Instead of an ophthalmologist you can opt to see an optometrist. Then just walk right over to the other counter and get your glasses prescription filled! I often like to come in to get a few candies which they have a big bowl of by the counter. shhhhh

Eyes where done by Dr Kurtz and I still can't see anywhere near as good as before surgery. The only…read moreanswer i get is that there is fog and astigmatism in both eyes caused by surgery . Sent to cornea specialist from same Company and was told need surgery to fix what they did $2700 dollars per eye. So they caused it and now i cannot see nearly as good as before surgery and have to pay to fix what they caused. I suggest going elsewhere.

Dr Avi Meier is the best eye doctor to ever treat me. He is pleasant yet capable, insightful, and…read moreefficient.. During my first visit, he diagnosed a problem that had been overlooked for years . His diagnosis and treatment preserve my site and prevented me from having the sight degeneration problems experienced by my family members. He has an equally capable . You won't find a better practice in this reason..

Great service. Excellent patient care!! Dr Avi is thoughtful and patient!! Receptionist was very…read morehelp too.

consummate professionals fantastic care Taking care of two…read moregenerations of family Would highly recommend to anyone

1. Doc Fellner great 2. Office staff great…read more 3. Hole in wall partially patched, fuberglass insulation exposed. This is a health hazard as particles can become airborne & inhaled. Likewise, collects dust & debris which can support microbial growth/become airborne. Please seal the wallboard.

No wait time, organized office, great doctor. I will recommend them to everyone as high calibre…read moremedical professionals are difficult to come by.

Great doctor! Friendly, no wait time, wonderful staff! I would highly recommend Dr. Meier!read more

After a lengthy wait to be scheduled for surgery, I've finally made headway. Dr Spadaro did an…read moreexcellent job on my left eye (first surgery) and is an excellent surgeon. I'm looking forward to my scheduled date for the final surgery in my right eye.

I started going to Dr. Pavilack when I had a problem from Surgery performed by a Dr. at another…read morepractice. He immediately diagnosed my problem and I was scheduled for Surgery to repair the issue. I have been going to Tidewater Eye Center for yearly eye exams ever since. The office is bright and nicely decorated. Office staff is very friendly. I highly recommend if you are looking for a new eye Doctor.

There are some drs offices that u go into n the front desk girls are so friendly and informatve…read more Especially the supervisor who is in charge of that dept. I appreciate that kind of service!!! Well ONE of those offices WAS Tidewater Eye Center located at Laskin Rd. In the Hilltop shopping center. I say WAS because the director there is far from being FAIR, APPRECIATIVE, HONEST, CARING ABOUT HIS EMPLOYEES AND ABOVE ALL.......KEEPING DEDICATED HELP....EMPLOYEES.... he is a FAKE.. not a genuine bone in his body. He believes in liars n fires the honest n capable employees, which fits he to a "T". I MUST say , the doctors are wonderful n I hav been a patient there n Never had a complaint. Except now. The. Office will never run as organized and efficiently from this day forward!!!! I would never hire a person such as this man to run a great practice like Tidewater Eye!

Dr. Shenouda is without a doubt one of the finest ophthalmologists I have had the pleasure to meet…read more She was recommended by another respected ophthalmologist to repair damages to my tear duct caused by an infection. The surgery went off without a hitch and my eye looks great! She is genuinely concerned with the well being of her patients and it shows. The staff there is also outstanding. If you are looking for a great ophthalmologist, then look no further than Dr. Shenouda!

I found Dr. Shenouda by doing a simple google search and boy am I glad I did. I woke up last…read moreMonday with itchy and burning eyes and turns out I had a corneal ulcer. Called Dr. Shenouda's office and they were able to squeeze me in same day. The doctor was so caring and concerned about my eye health. She even came in on Christmas Eve and the day after Christmas to check my eye health. She is a passionate and caring doctor. Would definitely recommend her.....

The people here are exceptionally friendly and helpful. The care that Consultants provide have been…read morevery positive. The type of care provided deals with visionary care. I recommend these services to anyone..

Outstanding care from a group of amazing professionals. They took great care of me. Super friendly…read morestaff and on time with everything. Highly recommended.

This revue is for the Infusion Suite and staff. The Nurses…read morethat work in the Infusion Suite are all so nice and kind. Michelle is my absolute favorite. I get shots for my Psoriatic Arthritis and my Friend gets an infusion for Rheumatoid Arthritis. Our treatments are once a month and going in is like visiting a friend. Keeping up with all the patients getting different medicines and the paperwork/computer work that goes along with each patient takes a very well organized Nurse to handle what can be a very busy place at times. Michelle and all of the Nurses in Arthritis Consultants Infusion Suite are amazing at their jobs.

All the providers are very kind! Dr. Cannon is my favorite. Everyone is very polite! Front desk has…read moregone through some changes but it keeps getting better and better.