Here again for my yearly eye exam for diabetes. My appointment was for 2 o'clock. I arrived at…read more1:33. It is now 254 and I have yet to be seen. The office is empty and I'm assuming I'll be here for another two hours this is horrible. This is the normal experience that we have and nowhere else to go

From my eye doctor, Dr. Rahmon, eye surgeon Dr. Fernandez, his scheduling assistant Jessica, and…read morethe entire staff, this practice sets the bar for outstanding eye care, They have been my trusted providers since 2006, they are very knowledgeable, kind and compassionate. You couldn't be in better hands. The optical shop on premises is also outstanding with associates having decades of experience.

Dr. Shenouda is without a doubt one of the finest ophthalmologists I have had the pleasure to meet…read more She was recommended by another respected ophthalmologist to repair damages to my tear duct caused by an infection. The surgery went off without a hitch and my eye looks great! She is genuinely concerned with the well being of her patients and it shows. The staff there is also outstanding. If you are looking for a great ophthalmologist, then look no further than Dr. Shenouda!

I found Dr. Shenouda by doing a simple google search and boy am I glad I did. I woke up last…read moreMonday with itchy and burning eyes and turns out I had a corneal ulcer. Called Dr. Shenouda's office and they were able to squeeze me in same day. The doctor was so caring and concerned about my eye health. She even came in on Christmas Eve and the day after Christmas to check my eye health. She is a passionate and caring doctor. Would definitely recommend her.....

Dr. Baylor is amazing. She took her time with my measurements for a new eye prescription and…read moreanswered all of my questions. The entire staff was friendly. Everyone there made my experience pleasant. The whole building was clean and tidy. I'll definitely keep this eye establishment for my eye care.

Great experience overall with eyeglass frame shopping. My son was paired with a representative that…read morewas finishing up helping another customer. Once her attention switched to only us she was phenomenal. They have easily over a dozen name brands. The show room is clean, but kinda average. My son found two candidates. The one name brand,, the other a generic. The price difference was high. Ultimately my son found a pair, but wants to make one addition stop.

Great customer service. Will be first visit so will update. Recommended by two friends.read more

The wait times here are ridiculous. You shouldn't have a 10:30 appointment time and get called…read more2hours and 25 minutes later at 12:55. It is like herding cattle and getting the most people in. Once you are seen the service is good but if this office charges a late fee for being late then they need to start charging themselves. Don't have This many appointments scheduled if you can't keep up!!!!!

So I went in prepared for a three hour visit prior to having some cataract surgery. It was there…read morethat they did all the measurements of my eyes and did a complete exam in doing this exam. They also found out that my eye pressure was very high and so now I need to see a glaucoma specialist. Everyone there was very pleasant, very respectful, and the time went by very fast. I will definitely be going back there and I would highly recommend it to anyone there as long as you're prepared for a long initial visit. I happen to see Dr Scoper while I was there and he was very nice and explained everything thoroughly to me.

I never take it lightly when I give a bad review. I think that taking a patient's money is wrong…read more Dr.Kim saw me at my appointment and asked me for my fee for contact lenses up front. Her husband told me he thought I'd have no problem with contact lenses. I paid in full upfront and when it was determined I was not going to receive them I was not reimbursed. When I asked was told they might give me a $20 discount off a future appointment but no reimbursement for the money I gave her upfront, in full for a service that was never rendered. I paid $110 or $120 and felt uncomfortable even being asked to pay in advance.

i'm never coming back here again. selling glasses that are over 300$ and made of plastic and glue…read more they always break before my next yearly exam, and theyre closed for 5 days straight for the holidays? even i worked the holidays. we need glasses to see!!! you should be open this is absolutely ridiculous. stop acting like glasses are for fun we need them to live and work.

I was referred to him by my Doctor Who did my eye surgeries who is I was very pleased. They did…read moresurgery on my eye so far to be OK I back postop. He said everything good. I in a couple more days and see what he says but the pressure in my eye from glaucoma was down which was at 30 before I'm happy with them. Reviews that I am reading a good some that's so good but depends on the person. Everybody has their opinion so far mine is pretty damn good.

Friendly staff. Horrible wait time. I wish they would tell…read moreyou how long you will wait. They are a specialty clinic so i get that they are busy and possibly overbooked. But give us an idea on the wait time.

I was given the wrong prescription for my eye glasses. The doctor dismissed my concerns about…read moreblurry vision and headaches. Additionally, I was charged $70-90 for a contact fitting when I did not receive a single pair of contacts. They would not reimburse this money when I called. I ended up going to the eye doctor at Costco, (which was amazing). Save time and money and avoid this shameful business.

Update 3/10/25 I changed my review to 5. The billing…read moredepartment finally was able to fix the billing problem. They sent me an email apologizing and saying, that I don't owe nothing. I have been with this company for over 25 years. Always very pleased with the services. Lately I have been disagreeing with billing for an invoice that Tricare should pay. Apparently and according with Tricare the billing department need to submit a form for Tricare to approve the payment and they have not submitted. It's been few months trying to find a solution. I went to the office today and hopefully this will be fix. I still gave them four star because these people has been very good to my family and I don't think is fair to give them less just for one disagreement. I will update this review.

Please stay away from this Retina doctor! He misdiagnosed my…read morecondition, threw a bunch of laser in my eye, I ended up with a detached retina, and I am now legally blind. I trusted this man over and over when he patronised my husband and I and told us we were "over-reacting " as my eye kept bleeding internally for over 6 months. My surgery was done elsewhere, thank God, but please also know that he does NOT use full anaesthesia for his surgical procedures, and it involves laparoscopic probes being inserted into the back of your eye. This is not standard practice. It is barbaric. His equipment is outdated and I sincerely wish I could have sued him. Please stay away. I now go to NC Retina in Raleigh, very happy there.

HORRIBLE BEDSIDE MANNERS - NO COMPASSION! Is NOT taking this COVID19 pandemic seriously - shame on…read moreyou! I am a retired military/disabled vet and I was referred to Dr. Reddy from my eye doctor at the Veterans Administration hospital in Hampton, VA because I am near blind in my right eye. I had a scheduled 1000 appointment for 30 March 2020. I arrived 30 mins early for my scheduled appt. Upon arrival for my appointment, Dr. Reddy and his two receptionists were in the office area where I was to check-in. Dr. Reddy was also in the same room/area as the two receptionists - at this time I did not know who Dr. Reddy was. There was a patient in front of me who had just put his pen in the cup holding several other pens. Since I am a high-risk patient, I simply asked the receptionist if she had any sterilized pens. She told me I could use the hand sanitizer to sterilize the pens. At that moment Dr. Reddy interveined abruptly and stated, "or you can wear gloves when I come in". I politely explained to the doctor that someone from this office called me on Friday (27 March) to confirm my scheduled appointment and told me NOT to wear gloves because it just makes the spreading of germs worse. At that time Dr. Reddy seemed to become agitated and began speaking in a raised and rude voice/tone, almost chastising"me stating words to the effect "this COVID19 is nonsense of having to continue to wash your hands, etc". I excused myself and asked the doctor why are you raising your voice to me and why are you being RUDE and speaking to me abruptly for?" He then replied harshly to me (again) "I am speaking to my employee." Dr. Reddy then says to me I can sanitize my own pen or if that's not good enough I leave his office. I was stunned. I asked Dr. Reddy if he's a doctor. Dr. Reddy says I'm, a doctor. I then asked are you Dr. Reddy and he said he was. I asked Dr. Reddy again why are you raising your voice and speaking to me in such a manner. I asked him where are your bedside manners? I went on to tell the doctor that my eye doctor from the VA recommended you. Dr. reddy replied, "well I guess your doctor won't refer you to me again". He then said, "to get the hell out of his office." I left his office and I turned around and went back to the office to confirm the receptionists' names because they had witnessed the entire incident. One receptionist refused to provide me her name, stating she doesn't want to get involved. The other receptionist was on the phone and was unable to apeak at that moment.

Love the family business!! Have been coming here the past 2 years. Will continue…read more Dr Perry is wonderful

Went to Eye Care Optometry yesterday because a friend referred me & I'm very glad I did! I've seen…read moreSO many optometrists, ophthalmologists, & just healthcare providers in general. I experience a lot of unusual symptoms that don't seem to fit into a clear textbook diagnosis so it always feels like my concerns are dismissed & no one cares. I went in just to get new contacts, and everyone was incredibly friendly, calm, and kind. Being 100% transparent about pricing (which is VERY RARE.) I saw Dr. Bond Perry and she was incredibly kind & actually listened to what I had to say. I was able to get the monthly contacts I wanted despite all Optometrists trying to force their patients to all wear dailies. They ordered my contacts in the office & Dr. Perry was transparent when I had questions. It's a family owned business & it definitely shows! So thank you!