Virginia Ophthalmology Associates is located on the first floor of the Amelia Building at 855…read moreKempsville Road in Norfolk. They are in suite 101 which is immediately to your right as you enter through the front entrance of the building. The large private parking lot is more than adequate for the variety of offices and businesses operating out of this building. The lot is kept in good repair and is always clear of trash and debris. The larger part of the lot is in the rear of the building but I prefer to park in the front or on the sides and use the front entrance. If you choose to use the rear entrance you may have to contend with one or more employees or guests smoking cigarettes right in front of the door. I have been coming here for many years and have found all the doctors and their staffs to be of top quality. They are knowledgeable and friendly and efficient. They do everything from routine eye exams to treating and managing eye diseases to complex ophthalmic surgeries. You can also get your spectacles or contact lenses here. They serve all ages from infants to children to adults. The suite is spacious and comfortable enough with plenty of chairs and benches. There are a variety of magazines to peruse while you wait but no televisions to watch. Sadly, there is no available guest Wi-Fi and even more sadly, there is no complimentary coffee, tea or other beverages. In today's day and age these seem like oversights. On my last visit I asked a staff member why they didn't have a coffee station like so many similar businesses. They told me they considered it but feared they may get a bunch of children running around hopped up on caffeine. I just had to shake my head at that response. The front office staff is generally professional and efficient though there is the occasional employee that isn't up to par. I was a little miffed on my last visit when the person on the other side of the check in window didn't look up from her smartphone for a full two minutes. As incredible as it sounds, she was so rapt with her phone screen she didn't know I was standing three feet in front of her. When another check in window cleared I moved there and was taken care of promptly. Overall, I am very pleased with the quality of care I receive at Virginia Ophthalmology Associates. I have confidence in the doctors and staff and that makes all the difference. I greatly appreciate that when I call the business on the phone a real person actually answers. No voicemail, no "leave a message and we'll call you back." Real human contact and help. I will continue my yearly visits for the foreseeable future.

Here again for my yearly eye exam for diabetes. My appointment was for 2 o'clock. I arrived at…read more1:33. It is now 254 and I have yet to be seen. The office is empty and I'm assuming I'll be here for another two hours this is horrible. This is the normal experience that we have and nowhere else to go

Dr. Shenouda is without a doubt one of the finest ophthalmologists I have had the pleasure to meet…read more She was recommended by another respected ophthalmologist to repair damages to my tear duct caused by an infection. The surgery went off without a hitch and my eye looks great! She is genuinely concerned with the well being of her patients and it shows. The staff there is also outstanding. If you are looking for a great ophthalmologist, then look no further than Dr. Shenouda!

I found Dr. Shenouda by doing a simple google search and boy am I glad I did. I woke up last…read moreMonday with itchy and burning eyes and turns out I had a corneal ulcer. Called Dr. Shenouda's office and they were able to squeeze me in same day. The doctor was so caring and concerned about my eye health. She even came in on Christmas Eve and the day after Christmas to check my eye health. She is a passionate and caring doctor. Would definitely recommend her.....

Dr. Baylor is amazing. She took her time with my measurements for a new eye prescription and…read moreanswered all of my questions. The entire staff was friendly. Everyone there made my experience pleasant. The whole building was clean and tidy. I'll definitely keep this eye establishment for my eye care.

Great experience overall with eyeglass frame shopping. My son was paired with a representative that…read morewas finishing up helping another customer. Once her attention switched to only us she was phenomenal. They have easily over a dozen name brands. The show room is clean, but kinda average. My son found two candidates. The one name brand,, the other a generic. The price difference was high. Ultimately my son found a pair, but wants to make one addition stop.

Great customer service. Will be first visit so will update. Recommended by two friends.read more

The wait times here are ridiculous. You shouldn't have a 10:30 appointment time and get called…read more2hours and 25 minutes later at 12:55. It is like herding cattle and getting the most people in. Once you are seen the service is good but if this office charges a late fee for being late then they need to start charging themselves. Don't have This many appointments scheduled if you can't keep up!!!!!

I'm genuinely impressed with the level of care and professionalism at Virginia Eye Consultants. I…read morehad an issue following a procedure, and even though it was the weekend, my call was answered promptly. Dr. Khan came in to see me and took care of the problem right away. She was kind, professional, and attentive throughout the visit. It's incredibly reassuring to know that patient care doesn't stop when the office closes. I truly appreciate how quickly and thoughtfully everything was handled. Thank you, Dr. Khan and the entire team!

Place was extremely professional settings. Clean and tidy. Receptionist was approachable but i…read morewould like her to smile. The tech was very cool, he likes to whistles, he was sing whistling the entire time during my son appointment. Equipment are all high tech and clean. Dr. Pham was straight forward, she explained that they do medical care also not just for eye exams. So if you have eye infection or something you can go to them. Easy to set appointment or we just got lucky. But overall its been great. Cons: Need to rearrange the sitting. It was by the glass window and in the morning it was very hot behind your back. Maybe move some chair to the other side of the walls.

I never take it lightly when I give a bad review. I think that taking a patient's money is wrong…read more Dr.Kim saw me at my appointment and asked me for my fee for contact lenses up front. Her husband told me he thought I'd have no problem with contact lenses. I paid in full upfront and when it was determined I was not going to receive them I was not reimbursed. When I asked was told they might give me a $20 discount off a future appointment but no reimbursement for the money I gave her upfront, in full for a service that was never rendered. I paid $110 or $120 and felt uncomfortable even being asked to pay in advance.

Dr. Wagner saved my sight. Period. He is a phenomenal doctor who keeps up on the latest procedures…read moreand research. Two and half years ago, I could not read even the large highway signs. I saw another retina specialist who was not making progress with my vision. In a year's time, Dr. Wagner has totally turned my vision around. I can actually read the eye chart! His manner is gentle, knowledgeable, encouraging, honest, and even with humor! I love Dr. Wagner and am so thankful for him. In addition, his staff could not be nicer or more helpful! Wonderful office, all-around.

I was referred to him by my Doctor Who did my eye surgeries who is I was very pleased. They did…read moresurgery on my eye so far to be OK I back postop. He said everything good. I in a couple more days and see what he says but the pressure in my eye from glaucoma was down which was at 30 before I'm happy with them. Reviews that I am reading a good some that's so good but depends on the person. Everybody has their opinion so far mine is pretty damn good.

Saw Dr Martin yesterday and it was a pleasure. Thorough exam and very friendly. The new office…read moreis lovely.

I was given the wrong prescription for my eye glasses. The doctor dismissed my concerns about…read moreblurry vision and headaches. Additionally, I was charged $70-90 for a contact fitting when I did not receive a single pair of contacts. They would not reimburse this money when I called. I ended up going to the eye doctor at Costco, (which was amazing). Save time and money and avoid this shameful business.

Dr. Reddy is an amazing Doctor. He listened to me and was very detailed in his diagnosis. Any…read morequestion I had was answered. His staff was very helpful. I would recommend him to anyone who has a retina issues.

Please stay away from this Retina doctor! He misdiagnosed my…read morecondition, threw a bunch of laser in my eye, I ended up with a detached retina, and I am now legally blind. I trusted this man over and over when he patronised my husband and I and told us we were "over-reacting " as my eye kept bleeding internally for over 6 months. My surgery was done elsewhere, thank God, but please also know that he does NOT use full anaesthesia for his surgical procedures, and it involves laparoscopic probes being inserted into the back of your eye. This is not standard practice. It is barbaric. His equipment is outdated and I sincerely wish I could have sued him. Please stay away. I now go to NC Retina in Raleigh, very happy there.

Tiffany did a wonderful job with my eye exam and made me feel comfortable. The other staff was also…read morea courteous, professional & kind through the process of picking & purchasing my new frames.

Lose your glasses at the beach ? We did. Eyemart Express was able to replace our glasses same day…read morein about an hour, while you wait. Highly recommend.