Very long wait time, with appointment staff changing times, canceling, providing different doctors…read morethan scheduled, and not seeming to know what's going on from one minute to the next. The care quality is up in the air based on who you see, and what their specialty and experience is for that type of care. One time I went in to have my eye photographed by a large machine and the teenage staff members there seems inexperienced and unable to figure out how to use the machine. One young lady was looking at her phone while eating a bag of chips a few feet away while the teenager male kept pulling my head and trying to position it in different ways and eventually had to ask the teenage young lady to put down the chips and help him try to figure out how to photograph my eye. It took them several times to figure it out. Considering that patients go there for very serious, often life-altering medical conditions that can be life-threatening if not treated properly or cause them to lose sight, it's disheartening and depressing to see teenage staff disorganized, disinterested, and seeming to be out of touch with what they need to be doing or how to schedule simple appointments.

This was my first appointment with Dr. Wagner, and I deeply regret going. Patients in the waiting…read moreroom were sitting for an average of two hours just to be seen for ten to fifteen minutes, which I found unacceptable. Still, I waited patiently for my turn. The nurse who checked me in tested my vision by holding up her fingers and asking me to look in different directions. No machines were used to assess the health or vision of my eyes, even though my optometrist had previously detected high pressure multiple times over the last six months. After numbing my eyes, the doctor came in, briefly examined me, and said my eye pressure was normal at 18 in both eyes (which I was very happy and also my optic nerve was fine). Unexpectedly, the doctor made comments about my weight. I explained that my A1C is perfectly normal and that I am comfortable in my size large clothes. I am a big breasted women so he seemed to assume I was overweight based on appearance alone. I did not come for unsolicited opinions about my body. I came for a medical evaluation of my eyes. I stood up for myself and asked him to stop, but he was loud and dismissive throughout the visit. After the appointment, I was shocked to receive a bill for $358. Other ophthalmologists in the area charge around $175 for a comprehensive exam that includes proper machine testing, like at Virginia Eye Consultants. When I contacted the billing department, I was told the wrong billing code might have been submitted but that it could not be changed because doing so would be considered fraud. However, it seems unethical that an incorrect code benefiting the provider financially was submitted in the first place. That's a fraud! I wrote a letter directly to the doctor and gave it to the practice manager, but she repeatedly ignored my follow-up requests. I do not know if the doctor ever saw it, or simply chose not to respond. I do not recommend this practice due to the excessive wait time, the doctor's poor bedside manner, and questionable billing practices.

I was honestly surprised to see the bad views on here. Every time I've come here I've enjoyed…read moremyself and everything went well. They took great care of me, and office is pretty fun group of people. Would recommend

First and foremost Dr. Aris Delianides is rude and I believe there's always someone higher up than…read morehim to complain to. I don't like how I was treated or spoken to concerning a situation with my eye I'm assuming is a stye but I've had it now for 9 months . I'm doing the necessary treatment provided by the doctor but my eyes haven't gotten any better. Upon my visit he suggested updating my medication to 100mg instead of 50mg after already taking the medication for months now. Also I pay out of pocket 25.00 for this medication after my insurance is applied. He didn't know the end result if I took the updated medication and didn't tell me what other options I had. I had to google it and ask questions. I inquired about the steroid eye drops and I'm not sure if he made a racial comment or not but he said that wouldn't be good for my skin complexion and he rub his hand back and forth I guess implying my black skin tone because he said it would cause different coloration in my eye. So I did more research online and asked if he could drain the eye, he then goes to say that would be surgery here done in the office. I wouldn't suggested that as we're cutting the eye and scrapping it out but it may come back. What may come back ? What's going on with my eye if it's not a stye what is it? He was short with words and due to my insurance and what they charge every visit 50.00 would be applied on my bill owed as I didn't have the 50.00 upon my visit. I was grateful to the head manger for doing that's as 50.00 is due upon every visit. With the options presented to me and lack of communication and compassion the Dr. Rudely suggested that I get another opinion and see someone else. I felt disrespected and as if he was pushing me out. I left out of the very emotional because I thought we would at least have a solution to what's going on with my eyes after no results no changes within 9 months. I wish there was someone higher then him to complain to other then writing a review. I will take this further as his rudeness wasn't called for and still today I don't know what's wrong with my eyes just to keep taking the medication prescribed to me!

Eyes where done by Dr Kurtz and I still can't see anywhere near as good as before surgery. The only…read moreanswer i get is that there is fog and astigmatism in both eyes caused by surgery . Sent to cornea specialist from same Company and was told need surgery to fix what they did $2700 dollars per eye. So they caused it and now i cannot see nearly as good as before surgery and have to pay to fix what they caused. I suggest going elsewhere.

Doctor could not correctly do a small procedure/incision on my eyelid. Paid my money for small…read moreprocedure on the eyelid, unsatisfied by results as the operation was not even done like how other professionals do it , and have published online. I still have chalazion on my eyelid. After procedure doctor told me he could not help me further. I thought this procedure was fairly simple but some doctors don't have the expertise ,even when your under the impression that they do.

Dr Avi Meier is the best eye doctor to ever treat me. He is pleasant yet capable, insightful, and…read moreefficient.. During my first visit, he diagnosed a problem that had been overlooked for years . His diagnosis and treatment preserve my site and prevented me from having the sight degeneration problems experienced by my family members. He has an equally capable . You won't find a better practice in this reason..

Great service. Excellent patient care!! Dr Avi is thoughtful and patient!! Receptionist was very…read morehelp too.

Simply the best. Dr. Cook is second to none. Very happy with the care I was given from the Eye…read moreSpecialist crew and continue to receive in future appointments.

Been going there for years. Friendly staff and great Eye Exams. Dr Fellner did my Cataracts years…read moreago.

No wait time, organized office, great doctor. I will recommend them to everyone as high calibre…read moremedical professionals are difficult to come by.

Great doctor! Friendly, no wait time, wonderful staff! I would highly recommend Dr. Meier!read more

There are some drs offices that u go into n the front desk girls are so friendly and informatve…read more Especially the supervisor who is in charge of that dept. I appreciate that kind of service!!! Well ONE of those offices WAS Tidewater Eye Center located at Laskin Rd. In the Hilltop shopping center. I say WAS because the director there is far from being FAIR, APPRECIATIVE, HONEST, CARING ABOUT HIS EMPLOYEES AND ABOVE ALL.......KEEPING DEDICATED HELP....EMPLOYEES.... he is a FAKE.. not a genuine bone in his body. He believes in liars n fires the honest n capable employees, which fits he to a "T". I MUST say , the doctors are wonderful n I hav been a patient there n Never had a complaint. Except now. The. Office will never run as organized and efficiently from this day forward!!!! I would never hire a person such as this man to run a great practice like Tidewater Eye!

Dr. Shenouda is without a doubt one of the finest ophthalmologists I have had the pleasure to meet…read more She was recommended by another respected ophthalmologist to repair damages to my tear duct caused by an infection. The surgery went off without a hitch and my eye looks great! She is genuinely concerned with the well being of her patients and it shows. The staff there is also outstanding. If you are looking for a great ophthalmologist, then look no further than Dr. Shenouda!

I found Dr. Shenouda by doing a simple google search and boy am I glad I did. I woke up last…read moreMonday with itchy and burning eyes and turns out I had a corneal ulcer. Called Dr. Shenouda's office and they were able to squeeze me in same day. The doctor was so caring and concerned about my eye health. She even came in on Christmas Eve and the day after Christmas to check my eye health. She is a passionate and caring doctor. Would definitely recommend her.....

The people here are exceptionally friendly and helpful. The care that Consultants provide have been…read morevery positive. The type of care provided deals with visionary care. I recommend these services to anyone..

Outstanding care from a group of amazing professionals. They took great care of me. Super friendly…read morestaff and on time with everything. Highly recommended.

This revue is for the Infusion Suite and staff. The Nurses…read morethat work in the Infusion Suite are all so nice and kind. Michelle is my absolute favorite. I get shots for my Psoriatic Arthritis and my Friend gets an infusion for Rheumatoid Arthritis. Our treatments are once a month and going in is like visiting a friend. Keeping up with all the patients getting different medicines and the paperwork/computer work that goes along with each patient takes a very well organized Nurse to handle what can be a very busy place at times. Michelle and all of the Nurses in Arthritis Consultants Infusion Suite are amazing at their jobs.

All the providers are very kind! Dr. Cannon is my favorite. Everyone is very polite! Front desk has…read moregone through some changes but it keeps getting better and better.