I'm going to update my review for this location because I only gave them three stars originally 5 years ago and they deserve more than that after years of taking consistently good care of me. They have a night of the week dedicated to late appointments and are open until 8pm. Which is so awesome because I don't have to leave work early to make my exam here whenever it's time and that's so nice. I know it's hard to do that everywhere but I seriously wish most offices would do this one late night a week, or every other week, or once a month so you could schedule and not miss work during normal hours! It's such a great thing! I always schedule late - like 6:20 or 6:30 and when I show up they're winding down for the night with just a few people inside and final appointments. I've never waited longer than about 20 minutes and I spend the time on my phone, reading one of the provided magazines, or trying on glasses in their little eyeglass/sunglass shop - this week I waited just over 10 minutes and was called back. I had a routine comprehensive eye exam to check if my vision had changed in both my contacts and my eyeglasses and then I had the screening done of my eyes with the machine that does not require dilation (thank god). I then did a contact lens fitting, chatted with the friendly gals in the back for a while and saw the very kind and friendly doctor who took the time to go over my scans with me, show me the last year's compared to this one, and discuss any concerns I had. I ordered contacts which will be shipped to my house and was emailed, today, the rebate information to get $75 back! I had a great experience, everyone was friendly, and I left just under an hour after checking in after all that! Love this spot. Less than 10 minutes from my house and they always do a great job. read more

Had initial appointment in this office and was treated with respect and graciousness. Friendly and efficient staff. Dr Levine was knowledgeable and thorough. Glad I picked this office and doctor for my eye care which required a specialist. I highly recommend them. read more

Friendly, not pushy or rushed. Wonderful recommendations. Tia was extremely helpful with ordering new lenses for my glasses and backup pair.

Jimmy provided excellent customer service. He's knowledgeable, professional and was very helpful.

Dr. Coffin & Cindy make an excellent team. Both are so kind and patient. They were incredibly supportive and helpful with my daughter getting contacts. They never rushed her or made her feel like she was an annoyance. We are appreciative of them fitting us in and their positive professionalism. read more

I have to say, my technician, Kyle, was great. He exceeded my expectations from the very start. He was knowledgable, courteous and had a very outgoing personality. He took his time walking me through all of the steps needed, which made the process quite easy. He is truly a keeper when it comes to great customer service. Thank you, Kyle! Tom Lampman read more

Do you want to wait an unreasonably long time to check-in for a glasses adjustment. Do you want to wait an unreasonably long time for your eye appointment? Beach Eye Care is the place for you. Never again Beach Eye Care. Never again. read more

Its impossible to actually speak to a person, at your desired location. I had to get my spectacle prescription changed twice as the initial doctor was inaccurate with my need for lense power. I then had an issue with my contact lenses which had to be swapped out (at an added expense). Glasses here were priced at $601 (with optical insurance) so I took my RX elsewhere and paid $75.00 What exactly do they do there that warrants eye glasses to cost EIGHT TIMES MORE than elsewhere ? ?? also, after getting a new RX ( adjustment for my hard copy glasses prescription 3 times ) , I still cannot see with these lenses... its an awful predicament. read more

If you need help with glasses and frames you want the Beach Eye Care Team. I have problems getting glasses to fit properly due to my facial structure. The optical team members were all terrific! Shout out goes to all the members of the optical team in each of the locations: Red Mill-Kerri First Colonial-Oliver, Heather, Jessfry, Angel (front desk) Holland-Merideth, Jessfry Kempsville-Dawn, Angel Great Bridge-Dr Ritenour Thank you for your patience in helping me find the right frames. read more

I literally love Dr.Tang. he is the best doctor he keeps it real and shows that he cares. Hes been seeing myself and My Twins forever and will not see another Doctor read more

Everyone was very nice. Cutlar was awesome, he helped with my indecisiveness in which frame to choose and he was very thorough in going over our options. read more

The employees are always so nice and welcoming. Special shout out to Kaydy and Courtney. Dr. Coffin is excellent. Great ovall experience. Highly recommend! read more

everyone I saw was professional and knowledgeable. Dr Coffin is very gentle and helpful and I feel I am in the best of hands with my eye care. outstanding staff and I highly recommend this office read more

Wendy provided me great service. It wasn't like she was trying to make a huge sale, she wanted me to be happy with my purchase including the price. read more

I had a great interaction with Silesia!! She is funny, expressive, vibrant, but above all, very professional. It was a true joy interacting with her. Keep up the great work Silesia :o) Terri H. read more

This office made my elderly mother wait over an hour in uncomfortable chairs - what is the point of bothering to make an appointment?! And then they quoted her inflated prices for new glasses (over $500 for lenses for her current frames or over $400 for lenses in their frames) - without less expensive alternatives being offered. Horrible experience. read more

Horrible service! They don't know how to measure your contacts or glasses prescription correctly. Don't waste your time! The bad reviews are pretty accurate! I should've known... read more

From the moment I walked in the door I was made to feel welcome! Every single person greeted me, told me what to expect and introduced me to the next staff member. Everyone made this the best experience! read more

I have always had a great experience here. Little wait times and everyone is very friendly and feels like they all enjoy their jobs. I've had Dr. Tang and Dr. Taylor who all have been very kind and knowledgeable. All the techs have been helpful with contacts and exams. Also Liz is always very helpful and pleasant when it comes with the tough decision of getting new glasses and finding the perfect fit! read more

Absolutely a wonderful experience from beginning to end! I loved each one of the team members that assisted me today. They were all very knowledgeable, professional, and just above and beyond in their kindness and patient care! Wendy specifically was so fantastic with her upbeat personality, attention to detail and skill for helping me find the green glasses that I fell in love with immediately. She just knew what to look for based off my color scheme, face shape and personality! Can't thank everyone enough for making my visit flawlessly easy and time considerate as well. Will forever stay a patient with Beach Eye Care! read more

Liz was amazing with helping our son find the right glasses for his needs. She was thorough with her work and patient with all the questions. read more

Everyone was amazing. can't believe how clearly I can see now. Liz was so patient helping me pick out my glasses and Wendy put the final touch on them so they fit perfectly- Thank you! read more

Very nice and easy to work with, especially Wendy. If you have eye problems recommend this place for your eyes!

All of my doctors were kind and assisting. Silesia was awesome.

Walked into beach eye care to see if they had a specific frame I was looking for that pearl vision didn't have. No one was at the desk and none of the workers acknowledged me, so I continued in to look for the frames. As I began looking a man came to the desk and told me I can't look at anything until they have a copy of my photo iD. I inquired as to why and they said that in the event that I steal something then they have my information. What in the world is going on????? I've never stolen anything in my entire life and I walk in to inquire about some eye glass frames and I have to give you my photo iD??? This world has gone mad. I said no thank you i will spend my hard earned $300 somewhere else. read more

I am a nurse to adults with physical and intellectual disabilities. This was my third attempt to get my client a proper eye exam in the last 2 weeks & by far the best experience. The whole office was professional and caring, from Faeryn to Dr. Scannell. They treated us with dignity and kindness while offering excellent care. read more

I had a great experience. I was mid diagnosed with bacterial pink eye at patient first they recommended beach eye care . I called the doctor on call and he was very nice and told me to get in right away . I got an appointment the next day with dr Le at the Kempsriver location . The staff was amazing . I was diagnosed with viral pink eye . The treatment was painful but the accommodated the best they could . Follow up was great I'm healing ! Had a scare today and a doctor tele-conferenced me . This practice has their stuff together . Going back for routine exam Monday . read more

I had a great experience! Wendy spent a lot of time helping me find frames I love. She made the while process fun

I have not had an eye exam in almost 10 years () and am very happy to have chosen Beach Eye Care. Every employee from start to finish made the experience a good one. And a special shout out to Cutlar, The Eyeglass Whisperer, who helped me pick out frames that I love and for being so professional plus fun. Overall great experience! read more

Kyle is very positive upbeat and fun. Dr. Coffin was great and easy to communicate with. Kerri was detailed with my glasses adjustment.

Beach Eye Care- Redmill was the only place I went for eye exams and contact lenses literally for years. I went to Dr. Tang pretty much the entire time however, he wasn't available, for my last visit so, I made the mistake of seeing Emily Scannell. Let me tell you, she's a corrupt little thing. I've ben a Type 1 diabetic for 36 years and exclusively see Dr. Alan Wagner once a year to make sure my eyes are OK. He's the only Ophthalmologist I see for my eyes relating to my diabetes. I told Scannell I see Dr. Wagner once a year and my eyes are doing fine in that regard. They billed BCBS $160.00 and said it was considered a medical visit because of my diabetes. Needless to say, they charged ME $160.00 for the same visit. Scannell is delusional if she thinks she conducted an ophthalmology exam during my visit as she did NOTHING relating to my diabetes. I had a balance for my visit and had to wait a few months before they responded. They finally reimbursed my $160.00 payment. Then, I received another statement months later and went back and reviewed the claims under the coverages I have for Vision Care. Beach Eye Care, increased the amount they charged that was submitted to BCBS ($259.00) which included an "ophthalmology" exam, then submitted a claim through my vision plan for $241.00. The alleged ophthalmology exam never occurred. Again, I've been a Type 1 diabetic for 36 years and I KNOW what an Ophthalmology exam entails. The only service performed was her looking at the contacts once they were in my eyes to check the fit. Scannell has absolutely NO involvement regarding my diabetes. They wrote up my exam narratives as me having Type 2 diabetes when I have Type 1. If you're going to lie, at least have some accuracy in what you say. I'm going to follow with BCBS and further discuss this regarding Beach Eye Care submitting false claims to my insurance carrier and double billing for services not rendered. Then they expect me to pay an additional co-pay. Others have mentioned, the clear inappropriate charges/billing by these people. Given the fact, I'm an Insurance Fraud Investigator, I'm quite confident I'm well versed in this subject. If you treat with this dump, be sure to watch them like a hawk with your charges/billing and triple check you claims through your healthcare/vision plans and advise them of what's occurring and if/when they double charge for services or charge for services not rendered, follow with the appropriate agencies in the Commonwealth and report them. read more

dr tang has always made me feel like he cares snd will take good care of " our" eyes ( as I say). I have trusted him and his team for years and will continue to use this facility for many more! read more

No waiting. Very professional and friendly staff. Special thanks to Liz for helping me decide which glasses and sunglasses would be best for me! read more

Great service! I bought contact lenses and Sophie gave me good recommendation and great pricing.

Beach Eye Care is absolutely wonderful. I went to locations one at First Colonial and one at Red Mill. both were absolutely fantastic. I saw Dr Coffin at both locations. I really like the Red Mill location a little better because it's a little calmer. I would definitely visit either again but my preference would be Red Mill, Doctor Coffin and his team... they do an excellent job. read more

Having recently moved to Virginia I was anxious to find a place like this. Dr.Tang has great people skills and is very thorough, the staff is super friendly and knowledgeable. Would definitely recommend to a friend! read more

Great location! Dr Tang is wonderful along with all his support staff! The office is clean and tidy, wait times are minimal.

Not a huge fan. Decided to try the one at Red Mill because it was near my home and convenient. Scheduling was easy and the lady who scheduled me over the phone was super friendly. Had a 9:40am appointment and was not seen until 10:40am. The woman who initially did my eye exam was...dry and cold. I'm a friendly person so I enjoy brief conversation to make me feel welcome and make time pass faster.....it was non existent. You could tell she was there to do a job and go home. Dr. Risenhour (I have completely misspelled her name I'm sure) was super nice her exam was quick...after waiting for 15 minutes for her. I was then sent back to the front to pick out frames...with my eyes dilated so I could forget telling the difference between some colors....couldn't see the prices lol. The guy who helped me said he was the director and did not usually work at that store. He was friendly..gave me a price quote like I had asked. I didn't feel there was a huge selection of glasses, which might be better for some people, but the selection they had allowed me one pair of glasses that looked decent on my small framed face. After finding out the price I decided not to settle there. When checking out I asked for my prescription...the lady was nice but I felt like it was an issue to print it out. My check out time was around 12:15pm....I did take my script elsewhere that had a better selection of glasses as well as better customer service....and a better variation of prices for the different styles. I ended up getting a pair of frames (similar to the ones i picked out at Beach Eye) and lenses for close to $100 cheaper than I would of spent at Beach eye care. Overall, the place was average. There was nothing that said, "Come again...we are a step above the others", because of this I'm not sure I'll be back as well as the length of time it took and the coldness expressed by a few of the staff members. I try to give places the benefit of the doubt and give them another chance...we shall see. read more

Hoping for a better experience since this place is listed as best of the beach gold for 2015. Lack luster overall. Too cold inside distant staff with what seemed like a chip on their shoulder. The doctor was good and exam painless. Three stars for the doc. Don't think my family our I will be back read more

I'm absolutely 100% impressed with Beach Eye Care! I've been seeing Dr. Tang and his tech assistant and I have been receiving top notch quality service and attention to detail. I'm getting multi-focal lenses at a high power which takes a ton of tweaking. Dr. Tang and his tech have been working together seamlessly to tweak my prescription to perfection. I've never had eye care providers take so much time and work so hard to make sure I walk out the door seeing my best. I promise I'm receiving no incentives to make this post other than to make sure Beach Eye Care on Upton and Dr. Tang get the review they deserve! A++ read more