Kai did my eye exam completely satisfied I will be requesting her from now on for my eye exams super professional and courteous

Dr. Le is an exceptional caring provider! Oliver was very helpful, and knowledgeable with me picking the perfect frames at my Beach Eye Care experience 1st Colonial Rd. read more

Beach Eye Care - Frames - Laser Eye Surgery/Lasik Near Me - Virginia Beach, Virginia

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Like other reviews, it was an incredibly long wait. Dr. Tang got my prescription wrong and now I'm stuck with glasses that aren't correct and immediately hurt my eyes when I put them on. read more

I'm so thankful for Dr. Melissa Lee and Beach Eye Care! Both my husband and I go to Dr. Lee for our eye care and in the two years we've been going to her, she has spotted and informed us of conditions and possible conditions to treat and monitor, that neither of us were ever warned about prior to going to Beach Eye Care. Dr. Lee takes her time with her patients, explaining in detail things noticed during appointments, showing images and test results for the visits, and answering any questions her patients have. Additionally, as someone who has always needed to wear glasses or contacts and has a high prescription in both, Dr. Lee makes me feel comfortable and not alone, as she also jokes about her prescription. She asks how her patients are doing overall, is very kind and personable, and you can tell that she really cares about her patients as individuals and wants to ensure they have the best eye care - which you definitely get with her and this practice! We've been to the Beach Eye Care First Colonial location and the Kempsville location, and both offices have great service from all the staff and are very clean and well organized. If you need to order contacts, you can do so in office or via text with a dedicated staff member, which is very convenient and helpful. I definitely recommend Beach Eye Care and seeing Dr.Lee. read more

I had a great experience getting LASIK from Beach Eye Care, specifically with Dr. Alvarez. The consult was scheduled the same week I called, with surgery the next day. Smooth process with clear communication the whole time, and Dr. Alvarez was very professional during the consult and procedure. Highly recommend, I went from legally blind to 20/20, best money I've ever spent. read more

I went into Beach Eye on First Colonial with a minor emergency---my left eye was suddenly very swollen. I was prepeared to stand by all day if necessary. I was seen and treated and out in less than an hour! Bravo and many thanks to all the staff, front and back! read more

Ask what your cost will be UP FRONT!!! I had a 1 year follow up exam and AFTER my exam, they hit me with a $40 co-pay. When asked why I had a co-pay when I have never had to pay for an eye exam, their response was that I was seen by a "doctor". I informed them it would be nice if they shared that information prior to the exam and paid. Weeks later, I get another bill in the mail for $97! When I called to ask what it was for they said it was for refraction instead of dilating my eyes..NEVER- NOT ONCE did anyone offer this as a choice. I felt that I was taken advantage of and my out of pocket cost was more than the portion insurance paid for. I was told they would speak with billing about my bill. Then today, I received another bill with no adjustments..DO BETTER- you should be ashamed. read more

Mr.Sam and Ms.Heather were amazing at assisting me with picking out my eye wear frames. Also,they educated me on my options on contact lenses. I am very satisfied with my experience. read more

Micha was awesome. She explained everything to me and was so helpful and kind. Thank you for your help. And thank you Beach Eye Care.

Exceptional care from Dr. Barker for my recent cataract surgeries. Everything was well explained and his technical proficiency is exceptional. He took his time explaining everything, including answering multiple questions on the different options available and what to expect with regard to resulting vision, noting that results can vary, as well as post op recovery. I selected the Rayone EMV IOLs based on his recommendation and my own research, and am one month post-op and thrilled with the results! I will refer Dr. Barker and Beach Eye Care to anyone who I meet who needs vision care. read more

Dr. Melissa Lee saved my eyesight. I went in for a follow up visit for dry eye. After all the testing and measurements were done, Dr. Lee found I had a retina detachment. Dr Lee realized that I indeed to see a surgeon immediately . This was all arranged by Dr Lee,. I am truly forever grateful. read more

Amber in the Billing Department has been helping me with an issue I've had, since the check I mailed the last of November 2025, for a final payment for cataract surgery, was never received by Beach Eye Care. She advised me to write a duplicate check (on January 6, 2026) and told me that if the original check is received, it will be voided. Amber treated me so kindly, and her customer service was excellent. She was very patient, understanding and thorough on our numerous phone conversations throughout the weeks leading up to the final resolution. I am very grateful that she is the lady who handled this situation, because she comforted me in what could have been a very distressful ordeal! She is an ideal employee, in my opinion. God bless her! Marjorie Joynes Patient of Dr. Alvarez read more

I rarely leave reviews. Especially about medical care. And this one is hard because I am torn. The medical staff is excellent. I went for an annual exam. Everyone I came in contact with, the Doctor, the other folks were all extremely professional friendly and helpful. My main complaint is about the sales part. I despise the policy that has the sales people come into the exam room before the exam is over. It's invasive and pushy and the business I'm sure benefits from the transition or some nonsense they tell you...but I hate hate hate it. Keep the sales person out of my office visit. I feel coerced. This is a long standing policy so I'm sure it will never change but it so unecessary. The only reason I still come is I like the medical care I receive but I'll never buy glasses from them just because they do this. And I will say this is in no way about the specific sales people. The sales person did absolutely nothing wrong. It's the annoying corporprate policy. read more

Was there for hours and still have to go back. Way too expensive! Staff was rude and unhelpful. read more

April went above and beyond to help me find the perfect first pair of glasses! Could not have had a better experience. Thank you very much! 10 out of 10!!!!!! Highly recommend. read more

I would like to express my gratitude and appreciation to Dr Tang and his staff for diligently caring for my eye issues. They are not only professional and knowledgeable but always attentive to my needs and concerns. I especially value how Dr Tang explains my medical issues in terms that I can understand. April Majette, this portion of the review is just for you! I value your excellent service in the optical center. I had another five star experience picking out glasses due to your patient and knowledgeable great service. I highly recommend this place for anyone in the Virginia Beach area who needs a great eye doctor! read more

Anneleen checked my eyes. She was professional, positive, and very kind! Dr. Tang is always thorough, caring & capable.

Mikaela was excellent in the eye wear department. She worked above and beyond to help solve my problem and was so pleasant and helpful

Oliver, in optical frames/eyewear, is beyond incredible. He's not only quite knowledgeable but was very helpful, understanding, and extremely patient helping this indecisive patient with the grueling task of picking out my first new pr. of glasses in more than 10 yrs. He was very willing to offer helpful opinions on the best frames for my specific needs and was happy to order additional frames for me to try on. Oliver gladly checked my insurance benefits for maximum coverage on my out of pocket costs. There is not anything more he could have done to make the process of picking out new eyewear any easier! read more

Wendy helped deliver my new glasses and she was SUPERB! She checked every detail and fitted them to me professionally and suggested other things I might like to consider later. I will absolutely use her expertise from now on. read more

My lasik procedure was done in 1997, pre-FDA approval by Dr Neatrour in Virginia Beach. He warned me he couldn't guarantee great results due to my severely poor vision, but I still wanted to try. I had 20/20 or 20/15 vision until 2017! I wear glasses now, but not a strong prescription. It's been such a long time and I'm still so grateful for those 20 years without assisted vision. read more

We loved Ryan. He was very professional & kept checking on us & was very, very knowledgeable! Dixie Hunt read more

I spent a fortune on glasses and was told the extra insurance I paid for covered broken/damaged glasses for two years. I got scratched lenses in summer/fall 2024 and asked for the lenses to be replaced. It was covered with the insurance and was told I would receive a call when they were in. I NEVER RECEIVED ANY COMMUNICATION. My glasses frames broke in half on the same pair. I asked for an appointment to get them replaced. When I arrived, I was told that the insurance doesn't cover frames. They also claimed that I picked up my lenses. I did not and the lenses are scratched. It is totally unacceptable to be told the insurance covers damage for two years on overpriced glasses and it doesn't. I will never go here again. It is a shame that the doctors are so good. I highly recommend going to Target as their glasses don't break and are covered by insurance. Their staff is friendlier too. ​ read more

Beach Eye Care - The broken glasses - Laser Eye Surgery/Lasik Near Me - Virginia Beach, Virginia

Awesome, had lasik, can see perfect. Doctor Jane is a great and professional! I wore glasses my whole life!! Not no more!

Excellent care, start to finish. Dr. Tang conducted a thorough exam and fully reviewed and carefully explained my vision issues and future care. Emily Kohler expertly crafted the best optical solution for my vision needs and fully explained all the options for the glasses I chose. Been using Beach Eye Care for years and highly recommend them. read more

Dr. Jain performed my LASIK eye surgery well. It is great to see the world for the first time without glasses. Dr. Jain is kind, compassionate, and caring with all of his patients. Since I am an office worker using the computer 8+ hours a day, he recommends I wear blue screen glasses. As I was buying blue screen glasses, Wendy provided me excellent customer service. I enjoy getting to know the staff at Beach Eye Care First Colonial Road. read more

I just had a eye exam it was a navy referall I had the exact same eye exam the week prior ,so they are double billing the VA.Thats bad business.it was for Cataract testing for surgery . They are only in it for the money. read more

I have been Dr. David Tang's patient for years. He is thorough and always has your best interest at the forefront of his exams. I'm so glad to have him as my eye doctor! read more

Beach Eye Care - Laser Eye Surgery/Lasik Near Me - Virginia Beach, Virginia

Specifically heather @ the Volvo location today. Husband did not have a good experience with Volvo med staff. He continuously told them double vision and didn't look right with what they were trying to put in for him. He mentioned this to Heather who pulled out the sample glasses and tried a couple different corrective actions where she fixed it and put in the right Rx for him. While finding glasses she KNEW her frames, makers, location of where they are made, metals, & coatings. Heather would say if you like this we have same in different size and would go right to location. She found the perfect glasses for him in 5 minutes. Best ones yet!! Heather was so kind, knowledgeable, showed us fun trick with the glasses, & genuine good conversation. Heather made the appointment worth it. We were ready to walk out. We've been beach eye care cust. for years at many locations. Volvo has opportunity for growth. read more

Great experience, staff was very nice and Ms. Erika really helped me find my perfect pair of glasses, I appreciate her the most!

Another wonderful experience at Beach Eyecare First Colonial. Dr Jain and his staff were wonderful, my fitting for eye glasses was done with quality care. Viki did a great job and was thorough and professional. read more

**LASIK Surgery Experience** I underwent LASIK surgery on March 23, 2024, with Dr. Levine. During the initial consultation, I was presented with two options: Monovision and standard correction. Based on the experiences of friends and colleagues who had negative outcomes with Monovision, I chose standard correction to improve my distance vision. Dr. Levine acknowledged that, due to my mild presbyopia, I would eventually need stronger reading glasses as I aged, but he estimated this would not be necessary for about a year or more. I accepted this explanation, understanding that my near vision should remain relatively stable after the procedure. However, one month after the surgery, during my follow-up appointment, I was informed by Dr. Levine that I had achieved 20/20 vision. Despite this, I expressed concerns about a noticeable deterioration in my near vision. He responded dismissively, suggesting that I should have anticipated this issue. He seemed irritated when I pointed out that his estimate of a year or more before needing stronger reading glasses was not aligning with what he said during the consultation. His response, which included suggesting Monovision again despite my previous refusal, made me feel disregarded. His attempt to upsell additional procedures rather than listening to my concerns was frustrating and disheartening. I also explain that my distance vision is not sharp and in focus. He shrugs and says "That's interesting but you have 20/20 vision. Get yourself some cheap readers at 1.25 power and leave them around the house and you'll be fine". He gets up and starts walking me out the door... I go to CVS to get reading glasses at 1.25, my close vision is still not right. Frustrated I message to get an appointment to get measured for progressives. The office messaged me back and tell me I do not need to get remeasured and emailed me a prescription for 1.25 power and tell me my next follow up is in one year. I ask for an appointment with my optometrist to get remeasured anyways... I get no response... Seeking a second opinion, I visited a new optometrist with experience in post-LASIK care. The new optometrist confirmed that the worsening of my near vision was a common occurrence after LASIK, particularly if pre-existing presbyopia was present. They also found that Dr. Levine's prescribed reading glasses strength of 1.25 was incorrect, and that my actual need was 1.75. This discrepancy was causing the headaches and discomfort I had been experiencing. The new optometrist explained that the standard follow-up protocol typically includes appointments at one week, one month, three months, six months, and one year. Dr. Levine's office had only scheduled a one-year follow-up, which was inadequate for addressing ongoing issues. They then measured my distance vision and discovered we could sharpen my distance vision with lenses... I was advised to wait at least 6 months before considering any additional LASIK adjustments or correcting my distance vision with lenses to allow my eyes to fully heal. In the meantime, I received new progressive glasses with the correct prescription, which alleviated some of the issues with near vision but did not resolve my problems with distance vision. This ongoing struggle has led to significant frustration and anxiety. I have lost all trust and confidence in my surgeon and Beach Eye Care. I was referred to another LASIK surgery group to get a consult but I'm too afraid to go through the process again. My experience with Dr. Levine was marked by a lack of empathy and insufficient follow-up care. His dismissive attitude towards my concerns and his focus on upselling additional procedures rather than addressing my issues made me feel like a statistic rather than a valued patient. For anyone considering LASIK, I strongly advise seeking multiple opinions and thoroughly researching your options to avoid a similar experience. The lack of proper care and follow-up has left me worse off than before the surgery, and I deeply regret not exploring other options before proceeding. If you were to ask Edgar Levine... "This was a great outcome"... "Get yourself some cheap reading glasses from CVS, you'll be fine"... read more

Last year I was referred to the practice by my PCP and since I had a great experience, I didn't have any complaints when they offered to schedule me the next year for the annual visit. I show up to the appointment and I'm told that I need a referral to be seen and that they attempted to reach out. They only reached out the day before but my practice takes 1 to 2 days to send out referrals so regardless I would have to reschedule, despite them knowing and mentioning that Medicaid insurance change their policy last August. So I wasted my time driving there for an appointment that they knew wouldn't happen because they only look at appointments the day before, not allowing for patients to get the referral they need before the actual appointment. Nor was a mass email sent out in August stating that Medicaid changed their policies, since I'm assuming I'm not the only person affected by this policy. So I wasted my time because they don't look ahead at the schedule and didn't feel the need to send out a mass message regarding policy changes. read more

Do you want to wait an unreasonably long time to check-in for a glasses adjustment. Do you want to wait an unreasonably long time for your eye appointment? Beach Eye Care is the place for you. Never again Beach Eye Care. Never again. read more

I was recommended by a friend to go to Beach Eye Care and I am so happy I did! Wendy was super sweet and definitely knows her stuff!! I have already passed on that recommendation! read more

This office is run like a factory. In general, the office staff is okay. The doctor that I saw was a terrible communicator. When I expressed my frustration with my experience he became highly defensive and refused to accept responsibility. He blamed being rushed on the fact that he had so many staff to pay.... Most importantly, my outcome is unsatisfactory and he suggested that I see him again in SIX months. Nope, that will definitely not happen! read more

Great doctors, dismal management. Unexplained long waiting room waits due to the oversite of staff. My last waiting room wait was over 1 hour even though I was the 3rd person to check-in immediately after opening early morning. The waiting rooms are separated by the Doctor you are to be seen by. I was number 3 and I waited as patients checked were being checked in after me and then those whom had appointments scheduled after my appointment time were being called back to the treatment area. I could here the patients verify their appointment time at the check-in desk and more than 5 of these were being called back while i was still waiting. I always give at least 1 hour of my time when a Doctor's office appears busy. I questioned the staff' as to why i wasn't being called back and they immediately pulled my chart from the check-in file holder and had no explanation other than sorry. I mentioned this to the Technician when called back and she informed me that the manger was aware of it. I was there an additional hour and was never approached by a manager or anyone else regarding this matter. I did not bring the matter up to the Doctor because he is not the one that oversee's scheduling, check-in, or matters pertaining to the overall patient's experience. This has been the 4th time out of the last 6 visits that an unexplained long wait time has occurred. The whole Beach Eye Care experience has become an "Assembly Line Care Facility. I have been a patient for over 15 years. read more

I had cataract surgery. Dr Jain is a highly skilled surgeon. My surgery went well. The preop and post op team were highly knowledgeable and professional. I was in good hands with this practice. I have recommended Dr Jain and his team to them to my family and friends. read more

Erika was awesome, she guided me through the whole process of learning and picking out my glasses. Beach Eye Care is fortunate to have such a wonderful, talented person working with them. read more

So after my sons recent appt, one of the staff members reached out to me and did everything in her power to make it right. It's in the process of being righted and she actual treated me like a human being. She explained things in a way and with easier terminology that made sense to someone who doesn't work in this field. If more of their staff was as compassionate as her they would definitely have a higher rating. *just to note they didn't ask me to take down or revise my review they came across as sincere and ready to correct the issue so that's why my review has changed. read more