Dr. Le is an exceptional caring provider! Oliver was very helpful, and knowledgeable with me picking the perfect frames at my Beach Eye Care experience 1st Colonial Rd. read more

Beach Eye Care - Frames - Laser Eye Surgery/Lasik Near Me - Virginia Beach, Virginia

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Isn't it every patients dream to have your doctor's full attention and to leave not feeling like you were just another number in a long waiting room line? Well, I finally received that care with Dr. Le. Hallelujah! At the end of December 2025 I had an appointment at one of Beach Eye Care's locations. My initial complaint was glare when driving at night, my eyes watering spontaneously, plus it was getting harder to read fine print. Welcome to middle age. One very important detail you should know about me is that I have a STRONG phobia of anything coming at my eyes or put into my eyes. I DESPISE IT!! Unfortunately, an Optometrist's office is the mecca of doing just that. Deep breaths. At this appointment they expectingly tormented my eyes with drops and machines until settling on a prescription for eyeglasses. Huh? I was unprepared for that outcome. Honestly, I felt a little bullied into buying them. Nobody really explained anything to me, and it all felt very transactional. Still, I picked up the eyeglasses the first week of January 2026. And sadly, I didn't notice any difference and my symptoms continued. I also got headaches at the end of each day. Not fun. Needless to say, my feelings of confusion and anger from my December appointment carried over until I was seen again the last week of February 2026. This time at a different Beach Eye Care location where I met Dr. Le. I admit, I was frazzled and threw mini tantrums in the doctor's chair. Both at the idea of spending money on eyeglasses I didn't think I needed and at the tests she was doing to my eyes. I know she was just doing her job, but again, my phobia can't be reasoned with. It's the worst! Although Le's patience and communication was surprisingly soothing and tampered down my ridiculous bitching. I've had dry eyes since my mid-twenties (I'm currently 42). In the past, doctors just prescribed drops (never over my dead body would I use those liquid torture bottles) and surgery on my tear ducts (which I did have, under heavy anesthesia, yet it wasn't successful). So, you can imagine my amazement when this doctor FINALLY explained my condition in a way I could understand with an approach I could actually use. Turns out I did need glasses I just wasn't trained how to use them properly. That statement might make me sound like a total dummy, but being my first pair, nobody told me the top half was for driving and the bottom half was for reading. How was I supposed to know?? Dr. Le continued to pull out all the stops! First, by holding a model eye where she pointed out different parts of mine that were being affected. Then she explained each of my conditions at length so I could understand what was actually happening with my peepers. She also used an iPad of images that my eye looked like from the inside and what it could look like if I didn't start warm compresses twice a day. Furthermore, her assistant put two videos on my phone to watch later (which was embarrassing for me because I had to have her do it. Technology, am I right?) which was helpful. What I'm trying to say is cue the singing choir and release of doves under a glowing light because these two were magical. If you ever need an eye doctor you MUST see Dr. Melissa Le. She is by far the best out there. She works at their Kemps River location on Monday, Tuesday, and Friday and their First Colonial location on Thursday. You won't be disappointed. (And again, I apologize for my outbursts. Sigh.) read more

Exceptional care from Dr. Barker for my recent cataract surgeries. Everything was well explained and his technical proficiency is exceptional. He took his time explaining everything, including answering multiple questions on the different options available and what to expect with regard to resulting vision, noting that results can vary, as well as post op recovery. I selected the Rayone EMV IOLs based on his recommendation and my own research, and am one month post-op and thrilled with the results! I will refer Dr. Barker and Beach Eye Care to anyone who I meet who needs vision care. read more

I had a great experience getting LASIK from Beach Eye Care, specifically with Dr. Alvarez. The consult was scheduled the same week I called, with surgery the next day. Smooth process with clear communication the whole time, and Dr. Alvarez was very professional during the consult and procedure. Highly recommend, I went from legally blind to 20/20, best money I've ever spent. read more

April went above and beyond to help me find the perfect first pair of glasses! Could not have had a better experience. Thank you very much! 10 out of 10!!!!!! Highly recommend. read more

I'm so thankful for Dr. Melissa Lee and Beach Eye Care! Both my husband and I go to Dr. Lee for our eye care and in the two years we've been going to her, she has spotted and informed us of conditions and possible conditions to treat and monitor, that neither of us were ever warned about prior to going to Beach Eye Care. Dr. Lee takes her time with her patients, explaining in detail things noticed during appointments, showing images and test results for the visits, and answering any questions her patients have. Additionally, as someone who has always needed to wear glasses or contacts and has a high prescription in both, Dr. Lee makes me feel comfortable and not alone, as she also jokes about her prescription. She asks how her patients are doing overall, is very kind and personable, and you can tell that she really cares about her patients as individuals and wants to ensure they have the best eye care - which you definitely get with her and this practice! We've been to the Beach Eye Care First Colonial location and the Kempsville location, and both offices have great service from all the staff and are very clean and well organized. If you need to order contacts, you can do so in office or via text with a dedicated staff member, which is very convenient and helpful. I definitely recommend Beach Eye Care and seeing Dr.Lee. read more

Anneleen checked my eyes. She was professional, positive, and very kind! Dr. Tang is always thorough, caring & capable.

Amber in the Billing Department has been helping me with an issue I've had, since the check I mailed the last of November 2025, for a final payment for cataract surgery, was never received by Beach Eye Care. She advised me to write a duplicate check (on January 6, 2026) and told me that if the original check is received, it will be voided. Amber treated me so kindly, and her customer service was excellent. She was very patient, understanding and thorough on our numerous phone conversations throughout the weeks leading up to the final resolution. I am very grateful that she is the lady who handled this situation, because she comforted me in what could have been a very distressful ordeal! She is an ideal employee, in my opinion. God bless her! Marjorie Joynes Patient of Dr. Alvarez read more

Mikaela was excellent in the eye wear department. She worked above and beyond to help solve my problem and was so pleasant and helpful

Dr. Melissa Lee saved my eyesight. I went in for a follow up visit for dry eye. After all the testing and measurements were done, Dr. Lee found I had a retina detachment. Dr Lee realized that I indeed to see a surgeon immediately . This was all arranged by Dr Lee,. I am truly forever grateful. read more

Oliver, in optical frames/eyewear, is beyond incredible. He's not only quite knowledgeable but was very helpful, understanding, and extremely patient helping this indecisive patient with the grueling task of picking out my first new pr. of glasses in more than 10 yrs. He was very willing to offer helpful opinions on the best frames for my specific needs and was happy to order additional frames for me to try on. Oliver gladly checked my insurance benefits for maximum coverage on my out of pocket costs. There is not anything more he could have done to make the process of picking out new eyewear any easier! read more

Wendy helped deliver my new glasses and she was SUPERB! She checked every detail and fitted them to me professionally and suggested other things I might like to consider later. I will absolutely use her expertise from now on. read more

Was there for hours and still have to go back. Way too expensive! Staff was rude and unhelpful. read more

I would like to express my gratitude and appreciation to Dr Tang and his staff for diligently caring for my eye issues. They are not only professional and knowledgeable but always attentive to my needs and concerns. I especially value how Dr Tang explains my medical issues in terms that I can understand. April Majette, this portion of the review is just for you! I value your excellent service in the optical center. I had another five star experience picking out glasses due to your patient and knowledgeable great service. I highly recommend this place for anyone in the Virginia Beach area who needs a great eye doctor! read more

My lasik procedure was done in 1997, pre-FDA approval by Dr Neatrour in Virginia Beach. He warned me he couldn't guarantee great results due to my severely poor vision, but I still wanted to try. I had 20/20 or 20/15 vision until 2017! I wear glasses now, but not a strong prescription. It's been such a long time and I'm still so grateful for those 20 years without assisted vision. read more

We loved Ryan. He was very professional & kept checking on us & was very, very knowledgeable! Dixie Hunt read more

I spent a fortune on glasses and was told the extra insurance I paid for covered broken/damaged glasses for two years. I got scratched lenses in summer/fall 2024 and asked for the lenses to be replaced. It was covered with the insurance and was told I would receive a call when they were in. I NEVER RECEIVED ANY COMMUNICATION. My glasses frames broke in half on the same pair. I asked for an appointment to get them replaced. When I arrived, I was told that the insurance doesn't cover frames. They also claimed that I picked up my lenses. I did not and the lenses are scratched. It is totally unacceptable to be told the insurance covers damage for two years on overpriced glasses and it doesn't. I will never go here again. It is a shame that the doctors are so good. I highly recommend going to Target as their glasses don't break and are covered by insurance. Their staff is friendlier too. ​ read more

Beach Eye Care - The broken glasses - Laser Eye Surgery/Lasik Near Me - Virginia Beach, Virginia

Excellent care, start to finish. Dr. Tang conducted a thorough exam and fully reviewed and carefully explained my vision issues and future care. Emily Kohler expertly crafted the best optical solution for my vision needs and fully explained all the options for the glasses I chose. Been using Beach Eye Care for years and highly recommend them. read more

Awesome, had lasik, can see perfect. Doctor Jane is a great and professional! I wore glasses my whole life!! Not no more!

Dr. Jain performed my LASIK eye surgery well. It is great to see the world for the first time without glasses. Dr. Jain is kind, compassionate, and caring with all of his patients. Since I am an office worker using the computer 8+ hours a day, he recommends I wear blue screen glasses. As I was buying blue screen glasses, Wendy provided me excellent customer service. I enjoy getting to know the staff at Beach Eye Care First Colonial Road. read more

I just had a eye exam it was a navy referall I had the exact same eye exam the week prior ,so they are double billing the VA.Thats bad business.it was for Cataract testing for surgery . They are only in it for the money. read more

Specifically heather @ the Volvo location today. Husband did not have a good experience with Volvo med staff. He continuously told them double vision and didn't look right with what they were trying to put in for him. He mentioned this to Heather who pulled out the sample glasses and tried a couple different corrective actions where she fixed it and put in the right Rx for him. While finding glasses she KNEW her frames, makers, location of where they are made, metals, & coatings. Heather would say if you like this we have same in different size and would go right to location. She found the perfect glasses for him in 5 minutes. Best ones yet!! Heather was so kind, knowledgeable, showed us fun trick with the glasses, & genuine good conversation. Heather made the appointment worth it. We were ready to walk out. We've been beach eye care cust. for years at many locations. Volvo has opportunity for growth. read more

Great experience, staff was very nice and Ms. Erika really helped me find my perfect pair of glasses, I appreciate her the most!

I have been Dr. David Tang's patient for years. He is thorough and always has your best interest at the forefront of his exams. I'm so glad to have him as my eye doctor! read more

Beach Eye Care - Laser Eye Surgery/Lasik Near Me - Virginia Beach, Virginia

Another wonderful experience at Beach Eyecare First Colonial. Dr Jain and his staff were wonderful, my fitting for eye glasses was done with quality care. Viki did a great job and was thorough and professional. read more

Last year I was referred to the practice by my PCP and since I had a great experience, I didn't have any complaints when they offered to schedule me the next year for the annual visit. I show up to the appointment and I'm told that I need a referral to be seen and that they attempted to reach out. They only reached out the day before but my practice takes 1 to 2 days to send out referrals so regardless I would have to reschedule, despite them knowing and mentioning that Medicaid insurance change their policy last August. So I wasted my time driving there for an appointment that they knew wouldn't happen because they only look at appointments the day before, not allowing for patients to get the referral they need before the actual appointment. Nor was a mass email sent out in August stating that Medicaid changed their policies, since I'm assuming I'm not the only person affected by this policy. So I wasted my time because they don't look ahead at the schedule and didn't feel the need to send out a mass message regarding policy changes. read more

**LASIK Surgery Experience** I underwent LASIK surgery on March 23, 2024, with Dr. Levine. During the initial consultation, I was presented with two options: Monovision and standard correction. Based on the experiences of friends and colleagues who had negative outcomes with Monovision, I chose standard correction to improve my distance vision. Dr. Levine acknowledged that, due to my mild presbyopia, I would eventually need stronger reading glasses as I aged, but he estimated this would not be necessary for about a year or more. I accepted this explanation, understanding that my near vision should remain relatively stable after the procedure. However, one month after the surgery, during my follow-up appointment, I was informed by Dr. Levine that I had achieved 20/20 vision. Despite this, I expressed concerns about a noticeable deterioration in my near vision. He responded dismissively, suggesting that I should have anticipated this issue. He seemed irritated when I pointed out that his estimate of a year or more before needing stronger reading glasses was not aligning with what he said during the consultation. His response, which included suggesting Monovision again despite my previous refusal, made me feel disregarded. His attempt to upsell additional procedures rather than listening to my concerns was frustrating and disheartening. I also explain that my distance vision is not sharp and in focus. He shrugs and says "That's interesting but you have 20/20 vision. Get yourself some cheap readers at 1.25 power and leave them around the house and you'll be fine". He gets up and starts walking me out the door... I go to CVS to get reading glasses at 1.25, my close vision is still not right. Frustrated I message to get an appointment to get measured for progressives. The office messaged me back and tell me I do not need to get remeasured and emailed me a prescription for 1.25 power and tell me my next follow up is in one year. I ask for an appointment with my optometrist to get remeasured anyways... I get no response... Seeking a second opinion, I visited a new optometrist with experience in post-LASIK care. The new optometrist confirmed that the worsening of my near vision was a common occurrence after LASIK, particularly if pre-existing presbyopia was present. They also found that Dr. Levine's prescribed reading glasses strength of 1.25 was incorrect, and that my actual need was 1.75. This discrepancy was causing the headaches and discomfort I had been experiencing. The new optometrist explained that the standard follow-up protocol typically includes appointments at one week, one month, three months, six months, and one year. Dr. Levine's office had only scheduled a one-year follow-up, which was inadequate for addressing ongoing issues. They then measured my distance vision and discovered we could sharpen my distance vision with lenses... I was advised to wait at least 6 months before considering any additional LASIK adjustments or correcting my distance vision with lenses to allow my eyes to fully heal. In the meantime, I received new progressive glasses with the correct prescription, which alleviated some of the issues with near vision but did not resolve my problems with distance vision. This ongoing struggle has led to significant frustration and anxiety. I have lost all trust and confidence in my surgeon and Beach Eye Care. I was referred to another LASIK surgery group to get a consult but I'm too afraid to go through the process again. My experience with Dr. Levine was marked by a lack of empathy and insufficient follow-up care. His dismissive attitude towards my concerns and his focus on upselling additional procedures rather than addressing my issues made me feel like a statistic rather than a valued patient. For anyone considering LASIK, I strongly advise seeking multiple opinions and thoroughly researching your options to avoid a similar experience. The lack of proper care and follow-up has left me worse off than before the surgery, and I deeply regret not exploring other options before proceeding. If you were to ask Edgar Levine... "This was a great outcome"... "Get yourself some cheap reading glasses from CVS, you'll be fine"... read more

Do you want to wait an unreasonably long time to check-in for a glasses adjustment. Do you want to wait an unreasonably long time for your eye appointment? Beach Eye Care is the place for you. Never again Beach Eye Care. Never again. read more

This office is run like a factory. In general, the office staff is okay. The doctor that I saw was a terrible communicator. When I expressed my frustration with my experience he became highly defensive and refused to accept responsibility. He blamed being rushed on the fact that he had so many staff to pay.... Most importantly, my outcome is unsatisfactory and he suggested that I see him again in SIX months. Nope, that will definitely not happen! read more

I had cataract surgery. Dr Jain is a highly skilled surgeon. My surgery went well. The preop and post op team were highly knowledgeable and professional. I was in good hands with this practice. I have recommended Dr Jain and his team to them to my family and friends. read more

Great doctors, dismal management. Unexplained long waiting room waits due to the oversite of staff. My last waiting room wait was over 1 hour even though I was the 3rd person to check-in immediately after opening early morning. The waiting rooms are separated by the Doctor you are to be seen by. I was number 3 and I waited as patients checked were being checked in after me and then those whom had appointments scheduled after my appointment time were being called back to the treatment area. I could here the patients verify their appointment time at the check-in desk and more than 5 of these were being called back while i was still waiting. I always give at least 1 hour of my time when a Doctor's office appears busy. I questioned the staff' as to why i wasn't being called back and they immediately pulled my chart from the check-in file holder and had no explanation other than sorry. I mentioned this to the Technician when called back and she informed me that the manger was aware of it. I was there an additional hour and was never approached by a manager or anyone else regarding this matter. I did not bring the matter up to the Doctor because he is not the one that oversee's scheduling, check-in, or matters pertaining to the overall patient's experience. This has been the 4th time out of the last 6 visits that an unexplained long wait time has occurred. The whole Beach Eye Care experience has become an "Assembly Line Care Facility. I have been a patient for over 15 years. read more

Erika was awesome, she guided me through the whole process of learning and picking out my glasses. Beach Eye Care is fortunate to have such a wonderful, talented person working with them. read more

So after my sons recent appt, one of the staff members reached out to me and did everything in her power to make it right. It's in the process of being righted and she actual treated me like a human being. She explained things in a way and with easier terminology that made sense to someone who doesn't work in this field. If more of their staff was as compassionate as her they would definitely have a higher rating. *just to note they didn't ask me to take down or revise my review they came across as sincere and ready to correct the issue so that's why my review has changed. read more

I had my LASIK over 15 years ago with Dr. Neautrour (sp?) and had a good experience so I convinced my husband to get it done. Since Dr. Neatrour retired, we were told Dr. Jane was the best. My husband regrets this surgery every day since (5+ years now). He has an astigmatism but that was told to not be an issue. Since his surgery, he has blurred, double, and jumpy vision. We have been back multiple times and they just say his eyes are dry but Dr. Jane wouldn't listen to any of his symptoms (never even got through his issues). He just talked over him stating it was dry eyes and different scripts in each eye, and gave him drops which never resolved the issue. If he would have listened to my husband, he could have explained what symptoms he was encountering but instead just jumped with another diagnosis of dry eyes. We have not returned since that appointment, nor would we again. Bedside manner is important but it's more important to listen to the patient's symptoms as you could be missing something important. My husband is a firefighter and worried about not being able to continue on or pass his physical his eyes were that bad. I DO NOT recommend Lasik with BEC as they take no accountability or perform any mitigation. read more

I went there to get new glasses and I was helped by Jimmy Garten he is an optician he was extremely helpful went out of his way to find the frames I wanted in a larger size I highly recommend going there read more

Awesome experience. First time as a patient for a regular eye exam. staff was ama. courteous, knowledgeable and efficient. Wendy helped me pick out glasses and she was a pro. excited to pick them up. She was super helpful. read more

Thank you Wendy at the first colonial location. You were the best. So helpful and made my daughters experience wonderful.

I went to the First Colonial road location. The staff is very nice. Dr. Sayers and Wendy were very nice. It was suggested that I could get glasses for computer work. As I do a great deal of looking from computer to paper and back, I thought it was a good idea. What I didn't realize is that the cost would end up being far more expensive than imagined a simple pair of glasses for computer work should be. I was a little shell shocked and paid for them, but I regret that now. read more

This is a big office so there's always appointments available! They have a lot of staff that are all experts in their field so I always feel taken care of/dealing with the best. The area I feel worried in is that I go for just my eye exam every year and I always feel like I am being charged for every little thing. For example, my prescription hasn't changed since last year but I was charged a crazy amount for them to have me put the same contacts in. read more

Beach Eye care USED to be great. This review is from my experience however, it is one that I think most people will eventually have at some point. This place will do a decent eye exam but don't depend on them for anything after. I have been a faithful patient for YEARS. I make my exam every year around the same time and have even pulled over my family. HOWEVER, in a time of need where I misjudged how many contacts I had left, I realized I needed a pair. I contacted them too get one replacement...just ONE.....one replacement pair of contacts to hold me over . I was told no. I questioned why and it was because basically its been over 6 months since I last ordered contacts with them. I get people try and get over on some companies but I am not one to do so. I order contacts where I can get the best deal with my insurance or with coupons. I don't feel like its fair to have to buy from them. Not in this economy. It is July 2024. I just had an appt in April/ May 2024. I am up to date on everything so to hear from a healthcare facility that I have entrusted for years that they cannot help me based on something so trivial is insane. I will be switching doctors asap. This review will also be posted on every platform that I can think of. They need to do better. read more