Dr. Li is just a blessing! She is an incredible professional in her field. Always nice, always…read morethorough. She truly goes the extra mile so you don't feel nervous or taken for granted as a patient. She takes the actual TIME to answer to your questions, doubts and even gives many recommendations. At this point now, after almost four years seeing her, I wouldn't want to be seen by any other optometrist. She rocks! Thank you for your dedicated, kind work and for your team!

I've never even been inside this business, but that's not for lack of trying…read more I moved here from San Diego 6 months ago, along with my children and pets, leaving my active duty husband behind to finish his TOD there. Rent for a family of 5 was costing us 50% of our income. A few months after we arrived I noticed that there was an eye care center next to my local Walmart, so I Googled "Walmart with eye care center near me" when I returned home. I wear glasses and contacts, and all 3 of my children wear glasses, and our insurance provides us with yearly exams. This center was indicated to be the closest. It took me at least 2 calls to get through to someone to make an appointment, and even at that point they were scheduling 4 months out, so I made appointments only for myself and my youngest child. I was told that I would receive paperwork to fill out ahead of time, but I never did, despite checking my spam email regularly. When I asked about their location they confirmed that they were "between the Sams and the Walmart". Today my son and I arrived for the appt. And, as instructed, I called to let them know we were there. The receptionist asked me to pick up the paperwork and fill it out in my car. I'm sure this is a covid related measure, but since I am vaccinated I did not see why it was necessary. Nevertheless, I proceeded to the door, but no answer came when I knocked, and the hours indicated that they were closed. Someone working at Sam's Club said I could ask at the eye care sales dept., and when I did they indicated that the optometrist only scheduled appointments on weekends. When I explained my situation she told me that the optometry office I was looking for was between ANOTHER Walmart and Sam's Club that was also in Chesapeake. At that point I recalled that I had never been given an address for the location. I could never have known or guessed that Chesapeake would have 2 different Walmarts and Sam's Clubs, located together, in 2 different locations, and both with an optometry center in between, having only lived here a few months. But since I spoke with the office staff several times, you'd think they would have mentioned it to a new patient looking to schedule appointments for 4 people. Nope. Maybe if they'd sent me the paperwork as promised that would have let me know, but they didn't do that either. I did call back and explain that I did not have the correct location, but I was informed that, because of the time I'd spent trying to determine the problem, I would need to reschedule. Nope. Taking my business elsewhere.

Great experience overall with eyeglass frame shopping. My son was paired with a representative that…read morewas finishing up helping another customer. Once her attention switched to only us she was phenomenal. They have easily over a dozen name brands. The show room is clean, but kinda average. My son found two candidates. The one name brand,, the other a generic. The price difference was high. Ultimately my son found a pair, but wants to make one addition stop.

Great customer service. Will be first visit so will update. Recommended by two friends.read more

We usually go to the Kempsville location but my wife scheduled an appointment at this location…read morebecause Dr. Lee is here on Saturdays and she wouldn't have to use sick time at work. We live in Virginia Beach though and the commute was HORRIBLE. We ended up getting to her appointment after the 10 minute grace period. I was frustrated and wanted to go home until I walked through the door and interacted with the staff, starting with Angela. The staff at Beach Eye Care were wonderful throughout this whole situation. I explained our situation to Angela and she listened emphatically and went back to see if she could squeeze my wife in. I wasn't expecting them to be able to do anything and they were so backed up that they couldn't take her but I'm so appreciative that she got out of her seat and even asked. I discussed with Myra and we decided that since we drove an hour and 25 miles to get out here we might as well ask about doing a walk in eye glass purchasing appointment. I didn't think they did walk ins but was pleasantly surprised when Vicki said we could. All we had to do was go schedule it at the front desk. After waiting a minute for someone to return to the front desk Vicki just came and took us back. Even though Myra couldn't do her eye appointment Vicki made our trek worth it and was able to help us both get straight with our glasses. Vicki has such an optimistic demeanor. She really made my wife feel beautiful and confident. She heard my needs and priorities as well and I got some prescription sunglasses for less than $200 out of pocket and they don't look bad at all. The sunglasses will be primarily used for driving since my transitions don't work in the car. I'm very pleased with this location and Beach Eye Care's exceptional customer service.

This was the first time out here at the Chesapeake office. We ran into HEAVY traffic on the way to…read moremy appointment and unfortunately got there 17 minutes late and I couldn't be seen for my appointment. The grace period is 10 minutes. But Angela at the front desk was so nice and helpful. She still checked with my doctor to see if it was possible for me to be seen that day. While I couldn't be seen, I was on the schedule for another appointment later in the week and me and my husband inquired about glasses. Vicki helped us pick out and find the perfect glasses. She was so sweet and patient! It took me about an hour and a half to find the right frames...there were so many great options to choose from. She went above and beyond -- she showed me different transitions lens options, activated the transitions colors multiple times so that I could get a good sense of how dark the different color options get, pulled a bunch of styles from the back, and even popped the lenses off of a pair of display sunglasses that she thought would match the glasses frame style I liked. I went with the frames in my review picture and am super excited about them! Vicki also helped my husband find a great pair of sunglasses too! Angela got us checked out and gave us some bottled water for the road. Great experience and customer service!

Best eye exam! Thank you Dr. Miller and great staff for a wonderful experience. Everyone was very…read moreprofessional, helpful, friendly and welcoming. I arrived late and yet I was not rushed and no one made me feel guilty. Dr. Miller treated me like an old friend, he was patient and provided excellent care; thank you so much! He also showed me a slideshow and talked to me about LASIK and other options for my specific case. I highly recommend Dr. Miller to anyone looking for an excellent optometrist!

Have been going to this site for years. Dr Miller is professional, knowledgeable, and treats you…read moremuch compassion. He is very attentive to your eye health. Highly recommend this practice and their team. Office staff is attentive and friendly too.

This place is amazing. The facility is state of the art, clean, and safe with the appropriate COVID…read moreprecautions in place. The staff is professional, accommodating (especially for folks like me who have been avoiding eye appts for years) and knowledgeable. Dr Swatts is great and took the time to explain my conditions in words I could actually understand. I highly recommend this practice.

I've been coming here for over a year now. I'm not sure if I've already written a review but I'm…read morewriting one now. I've dealt with EVEA for myself and my son. I've had a vision exam here as well as purchasing classes for myself. Exam wise I recommend 100%. However, I would NOT RECOMMEND this place for glasses. My son has had numerous vision and eye testing here. He currently has vision therapy every Tuesday for 12 months. They're giving him excellent care for this. You do have to pay out of pocket, they do not accept insurance and it's extremely expensive. I also purchased glasses for my son through them last year and it's process was subpar. The opticians were not very pleasant. They didn't seem very attentive. For me, my glasses have been back ordered, which is fine, but they don't do well reaching out to the customers to keep them in the loop. I had to call several times to inquire about my glasses. Takeaway: definitely get a eye exam here!! Go somewhere else for glasses!!!

Absolutely stellar experience. I was in the area on vacation and came in on the Sunday before…read moreMemorial Day for help -- eye infection. They already had a walk-in but worked me in. The doctor was great and got me on the road to health. Later in the week I had an eye exam and got glasses. I haven't been able to settle into glasses since I was a kid. For whatever reason they never fit me correctly or I had trouble seeing out of them. This is the first pair of glasses that I can remember being happy with. I attribute that to the optician with whom I worked. 5 star experience from start to finish. I live several hours away, but I'll be going to Lens Crafters next time. I just wish it could be this one.

We were Having difficultly dealing with ray bans warranty and company. My husband Seen Amanda and…read moreshe helped figure everything out, placed a new order and got my husband taken care of. Thank you for your help and excellent customer service Amanda.

Excellent optometrist office. Easy to make appointments. Great office staff, helpful and friendly…read more Drs. Pollock and Schwartz are knowledgeable and friendly. They sell glasses and the prices are fair. I have bought several pairs from them. Love this business.

I've been going to Drs Pollock and Schwartz for many years and can't recommend them highly enough…read more Their chairside manner is comforting and they will answer all of your questions. The office staff are efficient and professional. They have a wide selection of eyewear to choose from for your convenience.

Gontarek Eye Care Optometrists LLC in Chesapeake, Va are the best!…read moreDr Lisa is warm, friendly and professional...One of the best eyecare exams I have ever had.. Everyone in the office were kind, caring and professional. Wish I had found Gontarek sooner! Abbie D Polak

Gontarek was my first optometrist visit in over four years because life happens. From the moment I…read morecalled to schedule the appointment the Gontarek team was kind and helpful. The office itself can be a pain to get into as it is on the corner of Battlefield and Kempsville, but once you are inside, the pride and care in their practice is obvious. The waiting area is open and bright, and the glasses looking/fitting are is bright, warm, and inviting. I showed up about 10 minutes early to my appointment and was called back on time. I opted to have the retinal imaging as opposed to the standard eye dilation, and was surprised at the cost as it was $5-$10 more expensive than my kids' optometrist. I will say, the doc was thorough and listened, and did not seem rushed to get me out of the office. I received a good discussion on the results of the exam, and then was given everything I needed to request a referral from my primary care for follow up appointments. Overall a wonderful experience, and I highly recommend them.

All three pairs of my existing glasses (1. in-home reading/watching TV, 2. office computer/work,…read moreand 3. nighttime driving) needed to be replaced. After a great visit (super nice people) or two we settled in on three new frames and three new sets of lenses. Unfortunately, all three sets of lenses were not what I requested and had to be re-cut (at no cost). The second set of lenses were once again not what I asked for but this time the folks in the shop said that they would not fix them for free. I had already paid the initial $1,000 for the three sets of glasses and now all of them are not fully useable for my intended purposes. THEN, within a short period of time both my wife's and my (Edinburgh Eyecare) reading glasses lenses fell out of the wire frames and needed to be fixed...ughhh. Overall, great people but we just could not effectively communicate on my desires for the use (focal ranges/depth of field) of my glasses/sets of lenses.

ZERO RATING really- WORST customer service! After scheduling and CONFIRMING two appointments for my…read morehusband and myself, we arrived to be told his appointment had been canceled by the receptionist...after he'd CONFIRMED it. They will also hound you relentlessly with calls and text messages never failing to mention THEIR cancelation fee...WE should be charging them a fee for wasting our time, after we both took off work for this fiasco! TOTALLY INCOMPETENT, GO ANYWHERE ELSE!

Five star service from the optical department by Optician Charmaine on my most recent visit. At Dr…read more Robert Fox's suggestion, I ordered computer glasses to supplement my current prescription eyeglasses. Charmaine, did a fantastic job of explaining the benefits and differences between my two eye glasses and setting my expectations. From the ordering process, to the pickup, it was effortless. I even got some goodies - liquid cleaner and really good quality lens cloths. The office has a very modern design highlighting the many product lines they have. I definitely recommend Griffey eye care for all of your optical needs over any other!!

Would give a zero if I could. Waited an hour for appointment…read more Dr. Fox very bland and disinterested. Left the room before I could thank him or say goodbye. Wow....