Great customer service. Will be first visit so will update. Recommended by two friends.read more

This place was amazing and Dr Morgan is awesome! I found this place through Yelp. The reviews were…read moregreat so I gave them a try. This was my daughter's first eye appointment. They were able to get her in the next week. Check in process was smooth and quick. The people at the front desk were nice. We then met Dr Morgan. He was so cool and down to earth. He was thorough and you can tell he is passionate about his work. I will definitely be switching mine and my son's optometrist to him. Keep up the good work!

I had the absolute best experience with Mikaela and Ryan today. From the moment I walked in, they…read moreput me completely at ease--no pressure, no rushing, just genuine help and great energy. I'm someone who processes out loud and changes my mind approximately 15 times (especially with glasses!), and they were endlessly patient and supportive through all of it. We even ended up chatting about dogs, furniture building, sewing, and hobbies--which somehow made the whole experience feel relaxed and human instead of transactional. Even though I'm circling back to switch colors, I felt nothing but encouragement and kindness the whole time. Mikaela and Ryan truly listened, helped me think things through, and made what could've been an overwhelming decision actually fun. If you want knowledgeable people who are also just really pleasant to be around, these are your people.

they don't respect patient time My appointment was…read morescheduled for 11:45 AM. When I initially booked the visit, I clearly informed the staff member that I had an important meeting at 1:00 PM. I was assured that there would be plenty of time to complete the appointment, especially since my meeting location was only about 10 minutes away. I arrived early at 11:35 AM and was taken in at approximately 11:50 AM for an eyesight evaluation, which was completed by 12:05 PM. After that, I was left waiting in the exam room until 12:45 PM without any communication or update from staff. During this time, I could hear staff members laughing and socializing in what appeared to be a lunch break. I found it highly unprofessional to leave a patient waiting for such an extended period while staff were disengaged, without any consideration for the patient's time or schedule. Due to the delay, I was forced to leave in order to avoid being late for my important meeting. When I informed the receptionist that I needed to leave, I was asked to wait briefly. Another staff member then came out and said the doctor was ready to see me, but by that point, I could no longer stay without risking being late. I was told that someone would call me to reschedule the appointment; however, I have not received any follow-up communication. Additionally, I would like to make it clear that I do not expect my insurance to be billed for this incomplete and unsatisfactory visit. If a claim is submitted, I will dispute it. This experience was both frustrating and disappointing. I hope you will address these concerns to ensure better time management, communication, and professionalism in the future.

Have been going to this site for years. Dr Miller is professional, knowledgeable, and treats you…read moremuch compassion. He is very attentive to your eye health. Highly recommend this practice and their team. Office staff is attentive and friendly too.

Pleasant friendly staff, always get treated very professional and usually pretty fast service…read more Glasses can be pricey or limited but it depends on insurance options as well. I recommend this place.

I've been coming here for over a year now. I'm not sure if I've already written a review but I'm…read morewriting one now. I've dealt with EVEA for myself and my son. I've had a vision exam here as well as purchasing classes for myself. Exam wise I recommend 100%. However, I would NOT RECOMMEND this place for glasses. My son has had numerous vision and eye testing here. He currently has vision therapy every Tuesday for 12 months. They're giving him excellent care for this. You do have to pay out of pocket, they do not accept insurance and it's extremely expensive. I also purchased glasses for my son through them last year and it's process was subpar. The opticians were not very pleasant. They didn't seem very attentive. For me, my glasses have been back ordered, which is fine, but they don't do well reaching out to the customers to keep them in the loop. I had to call several times to inquire about my glasses. Takeaway: definitely get a eye exam here!! Go somewhere else for glasses!!!

We've been going to this facility for about five years. Until this year we've been pleased with…read moreour care. Our over 18 year old girls have all been in the past few months. It was implied to them the retinal mapping was required (at an extra cost of $39) and i know full well it's not. I'm not pleased they think they can slip one by just because the girls are younger. We will be looking for a new optometrist.

Excellent optometrist office. Easy to make appointments. Great office staff, helpful and friendly…read more Drs. Pollock and Schwartz are knowledgeable and friendly. They sell glasses and the prices are fair. I have bought several pairs from them. Love this business.

I've been going to Drs Pollock and Schwartz for many years and can't recommend them highly enough…read more Their chairside manner is comforting and they will answer all of your questions. The office staff are efficient and professional. They have a wide selection of eyewear to choose from for your convenience.

Gontarek Eye Care Optometrists LLC in Chesapeake, Va are the best!…read moreDr Lisa is warm, friendly and professional...One of the best eyecare exams I have ever had.. Everyone in the office were kind, caring and professional. Wish I had found Gontarek sooner! Abbie D Polak

Gontarek was my first optometrist visit in over four years because life happens. From the moment I…read morecalled to schedule the appointment the Gontarek team was kind and helpful. The office itself can be a pain to get into as it is on the corner of Battlefield and Kempsville, but once you are inside, the pride and care in their practice is obvious. The waiting area is open and bright, and the glasses looking/fitting are is bright, warm, and inviting. I showed up about 10 minutes early to my appointment and was called back on time. I opted to have the retinal imaging as opposed to the standard eye dilation, and was surprised at the cost as it was $5-$10 more expensive than my kids' optometrist. I will say, the doc was thorough and listened, and did not seem rushed to get me out of the office. I received a good discussion on the results of the exam, and then was given everything I needed to request a referral from my primary care for follow up appointments. Overall a wonderful experience, and I highly recommend them.

All three pairs of my existing glasses (1. in-home reading/watching TV, 2. office computer/work,…read moreand 3. nighttime driving) needed to be replaced. After a great visit (super nice people) or two we settled in on three new frames and three new sets of lenses. Unfortunately, all three sets of lenses were not what I requested and had to be re-cut (at no cost). The second set of lenses were once again not what I asked for but this time the folks in the shop said that they would not fix them for free. I had already paid the initial $1,000 for the three sets of glasses and now all of them are not fully useable for my intended purposes. THEN, within a short period of time both my wife's and my (Edinburgh Eyecare) reading glasses lenses fell out of the wire frames and needed to be fixed...ughhh. Overall, great people but we just could not effectively communicate on my desires for the use (focal ranges/depth of field) of my glasses/sets of lenses.

ZERO RATING really- WORST customer service! After scheduling and CONFIRMING two appointments for my…read morehusband and myself, we arrived to be told his appointment had been canceled by the receptionist...after he'd CONFIRMED it. They will also hound you relentlessly with calls and text messages never failing to mention THEIR cancelation fee...WE should be charging them a fee for wasting our time, after we both took off work for this fiasco! TOTALLY INCOMPETENT, GO ANYWHERE ELSE!

Would give a zero if I could. Waited an hour for appointment…read more Dr. Fox very bland and disinterested. Left the room before I could thank him or say goodbye. Wow....

Made my appointment at the only office I've ever been to the previous year...went to appointment to…read morefind out that the doctor moved to another location. Front desk stated don't you get the text. I did and it said I had a 330 appointment on the day I already knew about. Nothing in the text said it's at a different location! I guess I was to look it up on Google Maps? I know the Main Street and not the cross street of the location I have only ever been to, you'd think the text would start with your location has changed or something to that effect. Either way I called to complain and the nice woman said we sent out letters in June...I never received a letter. I also stated maybe a cal would have been in order and she stated we would have had to call over a 1000 people...well sending a text reminding of an appointment didn't get it done so obviously the all mighty profit is the only thing that runs this place and not the customer. No thanks! I'll find somewhere else to use my quality insurance and the can pack sand. Good luck.