We were Having difficultly dealing with ray bans warranty and company. My husband Seen Amanda and…read moreshe helped figure everything out, placed a new order and got my husband taken care of. Thank you for your help and excellent customer service Amanda.

If I could give more starts I would. My husband and I visited this Lens crafters in search of new…read moreglasses. It was such a pleasurable experience from beginning to end. We were greeted immediately by Reno, who gave us time to look around without hovering. Reno was so patient and kind. He answered all my questions and took me over to see the different color of lenses available several times, each time with a smile and a "Lets look again, I want you to be sure." Amanda had on these fantastic glasses, I asked her if she sold those in store, she said she would check to see if she had any and if not she would order them if she could. She could!! She did not have any in stock so without hesitation she says, "You can try my glasses." She took her glasses off, popped out the lenses, cleaned and sanitized them and allowed me to try them on, I LOVED them. So I was measured (with Amandas frames) =) and put in my order for them. My husband was able to find a pair of sunglasses he really liked. Reno also gave him information on the smart glasses that he was eyeing. Stacy was very knowledgeable in explaining the awesome foundation Onesight - they provide free eye exams and eyeglasses to those most in need. My husband and I enjoyed our time @ Lens crafters -1600 Crossways Blvd. Thank you again Reno, Stacey and Amanda, we can not wait to get the texts that our glasses are ready!! See you soon!! The Simmons'

Have been going to this site for years. Dr Miller is professional, knowledgeable, and treats you…read moremuch compassion. He is very attentive to your eye health. Highly recommend this practice and their team. Office staff is attentive and friendly too.

Pleasant friendly staff, always get treated very professional and usually pretty fast service…read more Glasses can be pricey or limited but it depends on insurance options as well. I recommend this place.

I think I've found a cool, lively eye exam and prescription place in the area!…read more Today I was able to get a same day eye exam AND prescription glasses at Stanton Optical. After the terrible experience I recently had at another practice, this was a breath of fresh air! I walked in and was instantly greeted with a smile from Jaielle and the rest of the staff. I explained to her that I had a bad experience at another business, so I was kind of nervous and kind of upset. Jaielle INSTANTLY helped me settle down with some laughs and walking me through the process. Something unique about Stanton is that the Doctors are virtual; I went through a few machines with Jaielle then did my eye exam with the doctor virtually. It was pretty cool and stress free. The best part of this whole experience was being able to get my glasses the same day! That is so difficult to find in this area! 10/10 I would also like to notate that the prices are reasonable! Although they do not take my insurance(eyemed) they still were able to price match OR use the discounts they have in store. I am glad I stopped by today! Please check them out if you are in need of an exam and/prescriptions! I believe they just opened in October of last year!

I'm very disappointed with my experience at Stanton Optical. Yesterday, I received a text saying my…read morecontacts were ready for pick up. I went in today, but ended up waiting about 30 minutes while the staff looked for them--only to my surprise, the contacts were missing. It was frustrating, inconvenient, and a waste of time. I really hope they improve their communication and organization so customers don't have to go through this kind of experience again.

I have been frequenting eye centers yearly since I was 10 years old and the Eye Center of…read moreChesapeake has been the best experience I've ever had. Dr. Miller is the best overall optometrist I've ever worked with. He is beyond courteous and friendly, and he always goes above and beyond. In one visit, I learned more about the care of my eyesight than I have ever done in the last 15 visits to other optometrists due to his informative sessions on your eye condition. He made remarkable suggestions to improve my quality of life and eye health, which I am eternally grateful for. I am currently moving out-of-state and I plan on flying back yearly simply to get checked out by Dr. Miller.

Good day, I wanted…read moreto share my recent experience at Pearle Vision in Chesapeake, which was absolutely horrible due to their customer service. When I walked in, I had no idea where to go and ended up standing there for 10 minutes before finally asking someone where to go for my appointment. The lady at the front desk just said to go to the back without any further assistance. Once I reached the back, everything felt rushed, including my interaction with the doctor, who seemed eager to finish quickly. This made me very uncomfortable. After my exam, the doctor left and I was instructed to return to the front desk to pay my co-pay and reschedule. When I went to pay, the customer service representative whispered loudly to a colleague about my diabetes, which is a clear violation of HIPAA. It was unprofessional and inappropriate to discuss my private medical condition aloud for other customers to hear. Following that, I sat down with another lady to get my prescription filled and glasses fitted. She was dry and unpleasant, even trying to discourage me from filling my prescription by saying it was very expensive and implying I couldn't afford it. The prescription alone was quoted at $408 plus tax. Frustrated, I left with my prescription and went to Walmart instead, where the environment was completely welcoming and the price was $200 cheaper. Based on this experience, I would never return to Pearle Vision in Chesapeake and would advise all of my friends to avoid this location. The business is rude, overpriced, and unprofessional. George Harrison

Came in for an already scheduled appointment @1:45pm. I came in and was not greeted or anything…read morefrom the 2 employees that were in the front. I saw a sign at the first desk to sign in and it was also confirmed when the person who came in behind me was told immediately to put their name on the clipboard and patiently wait to be called. Now I have never been here before so I figured that THIS was protocol. I waited about 10 minutes before they called my name on the clipboard, just for them to tell me to go to the desk in the back and check in for my appointment. I'm a bit disappointed because nobody asked if I had an appointment when I came in... it was just put the name on the clipboard. I didn't get seen until about 25 minutes later past my appointment time. I wish they had 1. A better system or 2. More aware employees that asked more questions to point people to the direction they needed to go. I get the impression that the employees here are only to do the bare minimum here and nothing more to be of assistance. Once I got seen, it was a fairly quick process which I appreciated. Dr Patel seems very straight and the point. It seems like they only have 1 doctor working.

I've never even been inside this business, but that's not for lack of trying…read more I moved here from San Diego 6 months ago, along with my children and pets, leaving my active duty husband behind to finish his TOD there. Rent for a family of 5 was costing us 50% of our income. A few months after we arrived I noticed that there was an eye care center next to my local Walmart, so I Googled "Walmart with eye care center near me" when I returned home. I wear glasses and contacts, and all 3 of my children wear glasses, and our insurance provides us with yearly exams. This center was indicated to be the closest. It took me at least 2 calls to get through to someone to make an appointment, and even at that point they were scheduling 4 months out, so I made appointments only for myself and my youngest child. I was told that I would receive paperwork to fill out ahead of time, but I never did, despite checking my spam email regularly. When I asked about their location they confirmed that they were "between the Sams and the Walmart". Today my son and I arrived for the appt. And, as instructed, I called to let them know we were there. The receptionist asked me to pick up the paperwork and fill it out in my car. I'm sure this is a covid related measure, but since I am vaccinated I did not see why it was necessary. Nevertheless, I proceeded to the door, but no answer came when I knocked, and the hours indicated that they were closed. Someone working at Sam's Club said I could ask at the eye care sales dept., and when I did they indicated that the optometrist only scheduled appointments on weekends. When I explained my situation she told me that the optometry office I was looking for was between ANOTHER Walmart and Sam's Club that was also in Chesapeake. At that point I recalled that I had never been given an address for the location. I could never have known or guessed that Chesapeake would have 2 different Walmarts and Sam's Clubs, located together, in 2 different locations, and both with an optometry center in between, having only lived here a few months. But since I spoke with the office staff several times, you'd think they would have mentioned it to a new patient looking to schedule appointments for 4 people. Nope. Maybe if they'd sent me the paperwork as promised that would have let me know, but they didn't do that either. I did call back and explain that I did not have the correct location, but I was informed that, because of the time I'd spent trying to determine the problem, I would need to reschedule. Nope. Taking my business elsewhere.

I love this place. I have been going here for years and I love the Dr. She is always so sweet and…read morehelpful. Has always been invested and caring towards my family. She's not a simple get yourself in fast and leave kind of Dr. She takes her time to actually treat you

This place has Dr, Cooley. He is good and had always treats me nice. The staff however is…read moredifferent. I scheduled an Eye appt on line and wasn't informed that my insurance would not cover me until 2 days from the date of my appointment. I asked them why they didn't reschedule my appointment and their answer was we don't do that. The general manager claimed he left me a voice mail but that was not the case. after using them for many years I have decided to go elsewhere moving forward.

Horrible service. I made an appointment online, got a confirmation text and reminder text. I…read morearrived on time and they say they didn't have my appointment. I showed them all the confirmations. I waited and waited. They were overbooked. Like they just stuff everyone in. What is the point of making an appointment. I try asking how much longer but they can't even tell me. This place is horrible

Dr. Reeder and Mary are fine but that's it. Myeyedr bought out their practice several years ago…read more The warranty is very limited and th corporation doesn't stand behind their products and sells cheaply made frames. I spent over $500 for a pair of titanium frames and after four months they broke at the nose piece. They replaced them and four months later they once again broke in the same spot and I was told they already replaced them once and that they wouldn't warranty them again. I have been a patient there for over 20 years and so has my wife. I will never again buy glasses from them. Corsicana, Texas

Cant get it right and 2nd return visit they gave me expired contacts!!!!…read more Never wore contacts before and they didn't help whatsoever. Then when I couldn't see the next day I went back and re did all my testing WITH my contacts in. (That I couldn't see out of) when the VIRTUAL DOCTOR came on the screen he was pissed they did this and acted like the staff was totally incompetent. The 2nd optomologist seemd educated but annoyed and didn't want to be there. And I could NOT get the contacts out of my eye for some reason so I had to have another dig in my eye in a "hurry" to make sure and move on to the next virtual patient.

I've been to Coastal Vision twice this year. I've visited once for my annual exam and once for an…read moreallergy issue. I've had an easy time getting appointments. When I had an emergency they were able to fit me in for an appointment the same day. Both times I went I have been seen by Dr. Nilsson. During both of my visits, he made sure that I was educated on what was occurring and care steps that should be taken. During my emergency visit, he ensured that I was informed of all options available and the positives and negatives of each option. The issue was able to be resolved within a matter of days. Overall, I have felt that I have received quality care from Coastal Vision.

The staff was really helpful with picking out frames that were best for me. And they repaired a…read morepair of glasses for free!! Dr Beach is really smart!

I've been coming to this optometry clinic for the past three years for my annual eye exam for my…read moreglasses vice using the Navy hospital since they are so backed up. Each time that I have been here the facility was clean and both the receptionist and the doctor were friendly and extremely knowledgeable. The doctor took my questions and answered them all and gave me further information for my overall eye care. Super thankful for them. They are worth it.

If you have insurance, steer away from Harbor Eyecare. They will add charges your insurance company…read moredoesn't pay for and you won't know until too late. They are a private optometrist, although they will lead you to believe they are part of a chain known for dealing well with insurance companies. They do tell you about one additional charge up front but the rest of them, they do not tell you until you have given them your insurance, then have the exam, then go to pay. They code their billing charges in such a way, that they get paid by the insurance company AND by the consumer. Buyer beware - ask first about what the costs will be BEFORE your exam. And these are all charges that do NOT INCLUDE either glasses or contacts.