Target had the worst online shopping experience for eye ware. The store doesn't communicate with…read moretheir online department and they don't know what each other does. They are horrible with locating your insurance information. I ordered contacts after 3 attempts online they finally got it right, but never put in order. Then I needed them before I went on vacation and nope! They came the day I left by that time I was on my plane. Now I'm trying to get glasses and the same crap! DONT USE TARGET ONLINE EYE service CecileJackson

Dr. Huynh & Brittany were so nice and very helpful. The other sales lady a tad pushy. Pretty…read morelimited frame selection here. It's 40% off your second pair but I just couldn't find anything else I liked.

I've been a patient at Blink Eyecare for a few years now. The office is inviting and there is a…read morelarge selection of fashionable and trendy eyeglasses to choose from and you can try them on as you wait to be called back for your appointment or you can sit in a waiting room chair and chat it up with their very friendly staff, Kriseda and Becca. Dr. Vogt Stromberg is very patient and kind. She is thorough and extremely knowledgeable. She uses state of the art diagnostic equipment and no dilation drops needed! I feel confident and always reassured that I am getting the best care from the time I enter to the time I leave. They have been so accommodating when my family has had eye issues and will get you in as soon as they can. Thank you Blink Eyecare for being the only doctor office I don't mind visiting!

If i could leave zero stars i would, completely rude staff and received a message saying my…read moreappointment was canceled with not warning time truly disappointing

I am extremely disappointed with the service I received at Costal Vision Eyes. I paid around $500…read morefor a pair of prescription glasses and had a very frustrating experience. On December 18, I went to the store with my prescription and clearly asked for glasses for distance vision only. After some time, they called me to let me know that my glasses were ready. When I tried them on, my vision was blurry. The staff later realized that the employee who helped me had mistakenly ordered lenses with both reading and distance combinations, even though I had clearly requested distance only. They told me it was not a problem and that they would send the lenses back to be corrected. I then had to wait another 3-4 weeks. When I finally went back to pick them up again, my vision was still blurry. This was very frustrating because I had already waited a long time for the correction. At that point, I started to worry that maybe the eye doctor had made a mistake with my prescription. I took the glasses and scheduled an appointment with another eye specialist recommended by a friend. The new doctor confirmed that the original prescription was correct -- the problem was the lenses made by the store. They had only corrected one side and left the other lens with the same mistake. I paid the full amount upfront, which I now regret. After spending $500, I ended up with glasses that I cannot use and only kept the frame. I also lost a lot of time waiting for them to fix their mistakes, only to receive the wrong lenses again. This experience has been extremely disappointing and frustrating. I cannot recommend this place. I am sharing my story so other people are aware before choosing this store.

Very disappointing. It's been years that I have been coming here and every single year the service…read morehere has declined to point where I no longer will come here again nor have my family come here. In this day and age. It takes someone a week and half to tell you they didn't place your eye glasses order because you supposedly have a balance that they never mentioned. Save your money and go to warby Parker

Took full advantage of overpriced, not family oriented…read more Would rather go to Portsmouth to my old Eye Care hundred percent better, friendly family owned.

I was given an exam and a new prescription for glasses. When the glasses arrived the prescription…read morewas not correct and I could not use them. I called the office and came in to have them fitted, but that didn't fix the issue. I rescheduled for an appointment which took months, but when I came in they could not figure out the issue. I wrote the practice manager and asked to return the glasses, but they have not responded. I paid $800 for glasses that I have never been able to use.

I strongly advise against coming here, especially if you're particular about your glasses and…read moreprescription. I got my glasses back in January and ended up returning them. They didn't check if the frames were a good fit for my face shape, and they tried to charge me without explaining any of the fees upfront. The staff seemed inexperienced and more focused on pushing their own program on making a sale than actually helping me. I like my glasses to sit a certain way on my face, and when I asked the associate to adjust them to fit my ear, she got visibly irritated. During the adjustment, she scratched the lens and while she clearly knew it happened, she didn't even acknowledge it until I pointed it out. I asked for a replacement lens, which she agreed to, but I still haven't received a proper resolution. It's now May, and I have yet to receive a refund or my benefits back. I've been dealing with Wendy Stainback, who stopped responding to me entirely. As someone who works in customer service, I'm shocked by the lack of accountability and follow-through. Every time I call corporate, I'm told something different, "this wasn't done," "that person didn't follow through," etc. It's like no one knows what they're doing or how to follow protocol. The customer service here is unacceptable. I will never return, and I strongly urge others to stay away. I would put 0 stars if I could.

I dont know who the people are that gave this place a 5 star rating, but they sound made up reviews…read morebased on what I experienced. they did not say it was a virtual exam until it was time for the exam. They charge a $25 fee for the warranty of the lenses, after 6 months, my reading glasses have peeling around the edge. When I ask about that they said I had to pay %20 of the cost for a replacement. What a scam that is!! When I picked up my glasses, they were dirty, finger smudges all over them. Stay away from Stanton Optical, unless you just want a junk pair of glasses.

In November, I had my annual eye exam at a doctor's office (not here). After looking at different…read moreplaces, I ended up getting my first set of glasses here. It's that darn astigmatism that made me get glasses. I was not in a rush to get them same day, so that was no issue for me. I wanted to get them done before the benefits reset at the beginning of the year. On the first visit, I was just looking for glasses at that time. When they tried to access my benefits, it was still locked at that time, but that happens. Even with that, they did attempt to sell me glasses that same day without using the vision benefits. That wasn't going to happen. After a few days and a call to the insurer, everything got cleared up. Once that was all cleared up, I came back into the place to look at glasses again and finalize what I was looking for. The place was a but busier this evening. Gloria was the one that worked with me on getting everything set up. The only thing that made it last longer than usual was that she was the only one there and the phone kept ringing almost one after the other. Once everything was set up, she said that it would be about two weeks before they would be ready due to the year-end rush (as many were trying to use their benefits before they reset in January). Fast forward a few weeks later. I got a call just under the two week period that my glasses were ready. Later that afternoon, I headed over to get the glasses. Once I put the glasses on and was fitted, I was able to see a lot differently than I was without the glasses. It's amazing what you can see when you get to 20/10 vision. I had some questions about some of the total amounts in the end, since it seemed like something was off. They indicated that one of the additional options wasn't factored in when I got the explanation of benefits back from the insurance provider, even though every charge amount was listed on that statement. To this point, I'm still not sure if I was really overcharged or not. Overall, this is a good place to find glasses. There isn't anything that would cause me to place a rating higher than the three rating given. You'll want to go somewhere else if you're in a rush to get new or replacement glasses.

UPDATED AT THE END The issues with JC Penney Optical at…read moreLynnhaven Mall amount to more than simple dissatisfaction. The place, and Chad, the optician there (I don't know his full name unfortunately) are dangerous. I am not exaggerating. My daughter has strabismus and astigmatism, so it's important that her prescriptions are executed correctly, especially as fas as measuring the center of the lens and the positioning in the frame. We always watch out for that and have never - for 10+ years - had a problem. Somehow, Chad managed to do the measurements so grossly wrong, that my daughter's eyes would not allign properly, the lens pulling them inward, towards her nose. Her vision was blurry and she got headaches. If you understand strabismus, that can absolutely destroy her vision and cause long-term problems with her treatment. To be sure we know exactly what's happening, we went back to my daughter's ophthalmologist, to get her lenses checked. It took them less than a minute to see how awfully they were put together; center off by almost an inch! With that information, and the correct measurements marked on the glasses, we went back to JC Penney Optical at Lynnhaven Mall, honestly hoping someone else rather than Chad would be there. No such luck. While he agreed to redo the glasses free of charge (as per JC Penney policy which we had established by calling their customer service line earlier) he tried to argue that it was our doctor who was wrong! At this point, we were trying to be patient and polite, hoping that despite everything, we'd get the glasses properly redone. Too optimistic, as it turns out. After about a ten day wait, we received the redone glasses. They were not blurry and didn't cause headaches and eye misalignment, so we thought everything was OK. I noticed they seemed a little crooked, but that happens sometimes, so I asked my daughter to keep an eye and adjust as needed. A couple of weeks in, they looked completely off on one side, so I took her to a different optician near home to adjust the frame, which is usually an easy fix when done by a professional. Well, maybe so, if you don't have an all-fitted frame! The moment the optician heated up the frame to do the adjustment, one of the lenses popped out of the frame! She said that she'd never seen anything like this - the lens on the crooked side was larger than the frame - by 3 millimeters! It was pushed forcefully into the frame, being too big to fit otherwise, thus twisting it. That's why it was sitting unevenly on my kid's face - the lenses were different sizes and wrong for the frame. So, now we are going to call JC Penney Optical customer service again and try to handle things from there. I'll update this review with the results, but in the meantime I go back to my initial point - that place, and their optician, are dangerous for your eyes. They will cause you weeks of unresolved issues and back and forth, and ultimately you'll still have to find someone else to correct everything. Especially if it's childrens' glasses you need - please go somewhere else. UPDATE: We contacted customer service and they were wonderful - quickly organized a refund for the broken glasses and approached the issue with care and understanding.

I think I've found a cool, lively eye exam and prescription place in the area!…read more Today I was able to get a same day eye exam AND prescription glasses at Stanton Optical. After the terrible experience I recently had at another practice, this was a breath of fresh air! I walked in and was instantly greeted with a smile from Jaielle and the rest of the staff. I explained to her that I had a bad experience at another business, so I was kind of nervous and kind of upset. Jaielle INSTANTLY helped me settle down with some laughs and walking me through the process. Something unique about Stanton is that the Doctors are virtual; I went through a few machines with Jaielle then did my eye exam with the doctor virtually. It was pretty cool and stress free. The best part of this whole experience was being able to get my glasses the same day! That is so difficult to find in this area! 10/10 I would also like to notate that the prices are reasonable! Although they do not take my insurance(eyemed) they still were able to price match OR use the discounts they have in store. I am glad I stopped by today! Please check them out if you are in need of an exam and/prescriptions! I believe they just opened in October of last year!

I'm very disappointed with my experience at Stanton Optical. Yesterday, I received a text saying my…read morecontacts were ready for pick up. I went in today, but ended up waiting about 30 minutes while the staff looked for them--only to my surprise, the contacts were missing. It was frustrating, inconvenient, and a waste of time. I really hope they improve their communication and organization so customers don't have to go through this kind of experience again.

Overall, I was pretty pleased with my visit today to buy glasses…read more I came here with my prescription from my eye doctor. This is a premier VSP location so they have lots of selection with extra savings for frames and additions. After trying on almost every frame in the store, I found one that I like. I was underwhelm by the 2 ladies in the office. They were nice enough but I felt rushed during checkout

This Visionworks is located in the Lynnhaven Mall. The closest entrance to get here is a direct…read moreentrance, but you can also come in through the Barnes and Noble Book Store too. Since this is located at the mall, parking can be hit or miss depending on when you come here. It wasn't too bad on my visits here. My visits were on May 27, 2025 (to look for glasses and such) and June 5, 2025 (to pick up glasses). I had never been to a Visionworks until this first visit as my prior coverage was through EyeMed, so they were not in network. Now I am on a VSP plan, so they are on that plan. I had looked around at several places at reviews and such to make a decision of where I would go, and this is where it led me. When I came in on the first visit, it wasn't busy, though I came in at a time when kids are still in school and such. I was immediately greeted by Iris and went over to table with her. The first part was going through the prescription and what was covered under my VSP plan. She also told me that there was an offer for 50% off a second pair of glasses after using insurance benefits. After that was completed, she gave me time to look at frames for my new glasses. There were so many options to choose from. I did find some good ones that were not too much more in cost than what was covered under the VSP plan. After that, she reminded me about 50% off a second pair, so I looked for prescription sunglasses too. I found some really good ones too, and they still work great today. After getting everything ordered, she said it could take up to two weeks for them to come in, though it would end up coming in sooner. For both pairs of glasses, my total cost was less than $500. A little over a week later, I got a notification that both pairs of glasses were ready for pickup. I came in on June 5, 2025, to try the glasses on, make sure they were right, and ultimately bring them with me. Iris was here on this day too, so I was able to work with her again for this last step in the process. She made the process smooth and easy. She also adjusted them to make sure they fit properly. They also have a 100- day guarantee, so if you don't like the glasses for some reason, you can come in and replace them with another one in that timeframe. Overall, this was one of the best experiences I have had at any place I have gone to for glasses. Iris was great to work with through the entire process. She was very transparent throughout and no stone was left unturned. The selection of frames for both the glasses and sunglasses was abundant. If you are looking for a place to get glasses, and Visionworks is in network for your vision benefits, this place is definitely worth going to.