I strongly advise against coming here, especially if you're particular about your glasses and…read moreprescription. I got my glasses back in January and ended up returning them. They didn't check if the frames were a good fit for my face shape, and they tried to charge me without explaining any of the fees upfront. The staff seemed inexperienced and more focused on pushing their own program on making a sale than actually helping me. I like my glasses to sit a certain way on my face, and when I asked the associate to adjust them to fit my ear, she got visibly irritated. During the adjustment, she scratched the lens and while she clearly knew it happened, she didn't even acknowledge it until I pointed it out. I asked for a replacement lens, which she agreed to, but I still haven't received a proper resolution. It's now May, and I have yet to receive a refund or my benefits back. I've been dealing with Wendy Stainback, who stopped responding to me entirely. As someone who works in customer service, I'm shocked by the lack of accountability and follow-through. Every time I call corporate, I'm told something different, "this wasn't done," "that person didn't follow through," etc. It's like no one knows what they're doing or how to follow protocol. The customer service here is unacceptable. I will never return, and I strongly urge others to stay away. I would put 0 stars if I could.

I dont know who the people are that gave this place a 5 star rating, but they sound made up reviews…read morebased on what I experienced. they did not say it was a virtual exam until it was time for the exam. They charge a $25 fee for the warranty of the lenses, after 6 months, my reading glasses have peeling around the edge. When I ask about that they said I had to pay %20 of the cost for a replacement. What a scam that is!! When I picked up my glasses, they were dirty, finger smudges all over them. Stay away from Stanton Optical, unless you just want a junk pair of glasses.

Waste of time. They glasses didn't even fit. Waste of time. The frames were 3 sizes bigger. I…read morewasted 2 hours and 8 days waiting for nothing. Rude and incompetent

My husband and I went up to the vision center at this location today. We didn't realize that the…read moreentrance to the center for the eye exam cannot be accessed through the inside of Walmart because inside of Walmart, there is a "vision" center. It's just not the office of the optometrist. It didn't make sense that it appears to be clearly accessible from the inside. In any event, we went outside to access the entrance to the vision center. We were greeted by a friendly receptionist. She told us that the visit would be 79 dollars. After seating ourselves in the waiting area, we began to fill out the paperwork given us. The backside of the second form was for authorization to perform a dilated fundus (pupil dilation to better view the eye) and a VFT (visual field test which helps to detect a myriad of conditions) for an additional $20 and the latter an additional $15. Granted, this is not a great deal of money, but when we inquired at the desk before filling in the forms, we were not told this. I went up to confirm that this was not included and went back to call America's Best to see if their price included these procedures. They did include the dilated fundus, but not the VFT. We took took the clipboard back up to the receptionist and asked if the cost included anything other than the eye exam, such as glasses. She went from being friendly to almost taking it personally as she informed us that we would want to go to America's Best for that and then in a manner that was almost disapproving, she told us "good luck." I thought that she exhibited an attitude that was not professional after our decision not to have the eye exam in contrast to when we arrived. This may not be a big deal to some, but attitude plays a big role in where I will spend my money and with whom I conduct business. I won't return to Walmart Vision in the future. Also, if you need to use the restroom, you will need to exit the center and go back into Walmart to use their restrooms. For anyone that has children with them, this could present an inconvenience.

I show up to my appt just to be told that they canceled my appt because I didn't confirm. This is…read moreabsolutely unacceptable! It took a lot for me to show up due to having several medical conditions, so needless to say, I'm NOT happy. This policy is ridiculous! None of my other Dr's have this policy.

Exceptional Care When It Mattered Most…read more I recently experienced an eye emergency and, despite calling dozens of offices, I couldn't get an appointment anywhere. Dr. Lin and the team at Coastal Vision - Salem Crossing were the exception. They made time for me within a stunning 24 hours, and that alone speaks volumes. Dr. Lin provided outstanding care. She conducted a thorough exam, explained everything clearly, and communicated next steps in a calm, confident, and reassuring way. I never felt rushed, and I felt genuinely cared for. I am now their newest fan and cannot recommend Dr. Lin and Coastal Vision highly enough. For full transparency: I was not promised nor given anything in exchange for this review.

I Always come here and get everything handled. Even if theres an issue Dan will personally…read morepersonally help to get it fixed !!!!!

It would appear that this location has taken into consideration all the previous reviews and turned…read morethings around. I experienced a staff that offered prompt service, were courteous and knowledgable. Dr LaBell performed a thorough exam and talked me through each step. Jason provided all the information needed with each glass tier and how my insurance applied to each so that I could make a fully informed decision on what best suited my needs and style. Highly recommend coming here for your basic eye care needs.

quick repair done well brought my glasses in because they…read morehad been accidentally stepped on and wire around lenses gave way and they were fixed in under 10 minutes. Amazed at how fast they were fixed and definitely worth what I paid to have them fixed. Would definitely recommend!

Brought in my sunglasses Fixed in 2 minutes at a reasonable…read moreprice! Will definitely take any broken glasses there going forward!

Target had the worst online shopping experience for eye ware. The store doesn't communicate with…read moretheir online department and they don't know what each other does. They are horrible with locating your insurance information. I ordered contacts after 3 attempts online they finally got it right, but never put in order. Then I needed them before I went on vacation and nope! They came the day I left by that time I was on my plane. Now I'm trying to get glasses and the same crap! DONT USE TARGET ONLINE EYE service CecileJackson

Dr. Huynh & Brittany were so nice and very helpful. The other sales lady a tad pushy. Pretty…read morelimited frame selection here. It's 40% off your second pair but I just couldn't find anything else I liked.

Overall, I was pretty pleased with my visit today to buy glasses…read more I came here with my prescription from my eye doctor. This is a premier VSP location so they have lots of selection with extra savings for frames and additions. After trying on almost every frame in the store, I found one that I like. I was underwhelm by the 2 ladies in the office. They were nice enough but I felt rushed during checkout

This Visionworks is located in the Lynnhaven Mall. The closest entrance to get here is a direct…read moreentrance, but you can also come in through the Barnes and Noble Book Store too. Since this is located at the mall, parking can be hit or miss depending on when you come here. It wasn't too bad on my visits here. My visits were on May 27, 2025 (to look for glasses and such) and June 5, 2025 (to pick up glasses). I had never been to a Visionworks until this first visit as my prior coverage was through EyeMed, so they were not in network. Now I am on a VSP plan, so they are on that plan. I had looked around at several places at reviews and such to make a decision of where I would go, and this is where it led me. When I came in on the first visit, it wasn't busy, though I came in at a time when kids are still in school and such. I was immediately greeted by Iris and went over to table with her. The first part was going through the prescription and what was covered under my VSP plan. She also told me that there was an offer for 50% off a second pair of glasses after using insurance benefits. After that was completed, she gave me time to look at frames for my new glasses. There were so many options to choose from. I did find some good ones that were not too much more in cost than what was covered under the VSP plan. After that, she reminded me about 50% off a second pair, so I looked for prescription sunglasses too. I found some really good ones too, and they still work great today. After getting everything ordered, she said it could take up to two weeks for them to come in, though it would end up coming in sooner. For both pairs of glasses, my total cost was less than $500. A little over a week later, I got a notification that both pairs of glasses were ready for pickup. I came in on June 5, 2025, to try the glasses on, make sure they were right, and ultimately bring them with me. Iris was here on this day too, so I was able to work with her again for this last step in the process. She made the process smooth and easy. She also adjusted them to make sure they fit properly. They also have a 100- day guarantee, so if you don't like the glasses for some reason, you can come in and replace them with another one in that timeframe. Overall, this was one of the best experiences I have had at any place I have gone to for glasses. Iris was great to work with through the entire process. She was very transparent throughout and no stone was left unturned. The selection of frames for both the glasses and sunglasses was abundant. If you are looking for a place to get glasses, and Visionworks is in network for your vision benefits, this place is definitely worth going to.

We usually go to the Kempsville location but my wife scheduled an appointment at this location…read morebecause Dr. Lee is here on Saturdays and she wouldn't have to use sick time at work. We live in Virginia Beach though and the commute was HORRIBLE. We ended up getting to her appointment after the 10 minute grace period. I was frustrated and wanted to go home until I walked through the door and interacted with the staff, starting with Angela. The staff at Beach Eye Care were wonderful throughout this whole situation. I explained our situation to Angela and she listened emphatically and went back to see if she could squeeze my wife in. I wasn't expecting them to be able to do anything and they were so backed up that they couldn't take her but I'm so appreciative that she got out of her seat and even asked. I discussed with Myra and we decided that since we drove an hour and 25 miles to get out here we might as well ask about doing a walk in eye glass purchasing appointment. I didn't think they did walk ins but was pleasantly surprised when Vicki said we could. All we had to do was go schedule it at the front desk. After waiting a minute for someone to return to the front desk Vicki just came and took us back. Even though Myra couldn't do her eye appointment Vicki made our trek worth it and was able to help us both get straight with our glasses. Vicki has such an optimistic demeanor. She really made my wife feel beautiful and confident. She heard my needs and priorities as well and I got some prescription sunglasses for less than $200 out of pocket and they don't look bad at all. The sunglasses will be primarily used for driving since my transitions don't work in the car. I'm very pleased with this location and Beach Eye Care's exceptional customer service.

This was the first time out here at the Chesapeake office. We ran into HEAVY traffic on the way to…read moremy appointment and unfortunately got there 17 minutes late and I couldn't be seen for my appointment. The grace period is 10 minutes. But Angela at the front desk was so nice and helpful. She still checked with my doctor to see if it was possible for me to be seen that day. While I couldn't be seen, I was on the schedule for another appointment later in the week and me and my husband inquired about glasses. Vicki helped us pick out and find the perfect glasses. She was so sweet and patient! It took me about an hour and a half to find the right frames...there were so many great options to choose from. She went above and beyond -- she showed me different transitions lens options, activated the transitions colors multiple times so that I could get a good sense of how dark the different color options get, pulled a bunch of styles from the back, and even popped the lenses off of a pair of display sunglasses that she thought would match the glasses frame style I liked. I went with the frames in my review picture and am super excited about them! Vicki also helped my husband find a great pair of sunglasses too! Angela got us checked out and gave us some bottled water for the road. Great experience and customer service!