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    Rapids Honda

    1.7 (70 reviews)
    Closed 9:00 am - 8:00 pm

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    DO NOT BUY OR GO TO THIS DEALERSHIP!! I ordered a car back in 2022 and it took 8 MONTHS to get when they told me 6, my salesman was fired and no one called me to let me know I was in the dark. I complained to the manager and owner. I sold my old vehicle when they said it would arrive as well. they gave me loaner after yelling at them multiple times. It sat on a trail for 2 months and I had to call to get updates never ones got a text or call from anyone. There "lifetime car washes" is horrible your better off washing yourself or paying. Scratched my car. Also the water smells like shit... my whole car recked for hours. Also the diamond windshield protection is bullshit it does absolutely nothing and you have to get it. Everytime I go in they do something I never asked for them to do. Like rotate my tires when I specifically asked not to.( I got a new tire a couple weeks before and they rotated them) so they charged me 25$ for that. They ripped a chunk of my windshield tint off with the sticker and never said anything. I have full warranty and my headlights are fogged up and scratched inside and one of the techs said "it looks like someone took sandpaper to it sorry we can't do anything." So yes I recommend buying or going ANYWHERE OTHER THEN HERE.

    To the poor bastard that ends up buying this car. Please know that this accord was leased by an sales associate, backed into who knows what, being repaired by the dealership, and now sold as if nothing ever happened. Matter of fact, you're paying for the cost of the new parts as the price has actually gone up in the last two weeks. If you check out the car online, there's no pictures of the ass end of the vehicle, otherwise check the vin # cheers!!

    Alex P.

    I was looking to purchase a lightly used Subaru Forrester and found Rapids Honda to have great prices and value on cars. The salesman was nice and test drove the car with me to showcase the features. He was very patient while I was making the decision to purchase. However, after committing to purchase they salesman tacked on some extra packages that were "mandatory to purchase" due some of the services already being preformed on the car. These were costs beyond the sticker price of the car. Additionally, I had to return to the dealership two additional times to correct paperwork. This was an inconvenience as I do not live in the area. Overall, the car has been great and I took advantage of the 2 free oil changes. If you are looking for a dealership, keep these things in mind to determine if you want to work with them or not.

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    2 years ago

    I have worked with Rapids Honda for two vehicles. Their service and staff are fantastic to work with. I'm a lifetime customer.

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    Review Highlights - Rapids Honda

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    Coon Rapids Chrysler Dodge Jeep Ram

    Coon Rapids Chrysler Dodge Jeep Ram

    (88 reviews)

    I've had an absolutely wonderful experience here. I called to ask some questions about some…read morevehicles I was interested in that they had on the lot. Ty was quick to answer any questions and very knowledgeable on my follow up questions. We arrived late at night (6:30 pm) and still Ty had EVERYTHING ready for us to test drive and sign! The sales team and Tim were equally as efficient and kind. No one pressured me into anything and explained everything we needed to know. This has been the best experience I've had at any dealership or purchasing a vehicle and I owe it to such a wonderful team. We were comfortable every step of the process. Thank you so much for getting me in my dream vehicle! Update: They followed up to ensure I still love the vehicle, sure do! they also sent us cookies which were very yummy and appreciated

    Jeep service…read more Started with drop off on Friday, August 1st 8:00. A rental was reserved & assigned to me because advisor stated Monday would be the earliest completion. Text message received Friday afternoon at 2:13 pm stating that our jeep was dispatched to a technician. More on this later but I considered a positive & that we would at least have a diagnosis. No further updates though I did reach out at 4:51 pm hoping for new information, no response. Monday August 4th came & no over the phone updates and only text messages after I reached out. 1:16 pm Message was "Andrew, wanted to check in and let you know that we're still looking into what exactly is going on with the vehicle. I am hoping for an answer by later today but worst scenario it could be tomorrow! --Jared Harvey Coon Rapids CJDR" Tuesday August 5th 8:04 am - finally received the diagnosis and the technician was working our Jeep. All via text message & asking for my approval via an electronic form. The technician's diagnosis video was helpful but I would have preferred speaking to someone to understand the repair cost breakdown etc. Later with No updates I reached out for any new information. The advisor stated that they needed to obtain parts( rear shocks ) from another dealer but were striving to have done on Tuesday 3 days into a fairly basic diagnosis & repair. All through experience I was the one reaching out for updates. Tuesday afternoon asked for an update stating I could not afford another day of rental fee. Advisor stated he would not charge for the additional time. Wednesday morning was the target for completion. Wednesday noon reached out for the 4th day update - no text or call back and so I called at noon and left a message. 1:13 pm - Received a message that the dealership was having internet issues but he would keep me posted. Again another day with all communication by text, no follow up personal phone communication apologizing for the inconvenience & unusually long repair time. At 2:33 I texted that I was coming to the dealership to wait until the Jeep was done as we had a concert to attend. I had other errands to attend too so I was not going yet. Important things like picking up prescriptions & picking up my wife for a concert. 4:01 pm received an automated message stating - "Final bill came to $1503.77 out the door. --Jared Harvey Coon Rapids CJDR" Additional information- This cost does include $100 for a Jeep Renegade rental. So a pretty expensive diagnostic cost of $260 plus and the parts & labor to replace 2 shocks. 4:15 received a text that Jeep was done- "Hi Andrew your vehicle services are complete. You may use the attached links to review and pay your invoice online (link to view) Thank You again for choosing Coon Rapids Chrysler Jeep Ram Dodge as your service provider - Jared Coon Rapids CJDR" Upon picking up I asked about what does dispatched to a technician mean..? Advisor on duty stated it meant that a technician was assigned to my jeep and was to perform the diagnostics. Overall a stressful situation that has me believing I need to switch vehicle brands where I can receive personal & effective & efficient service. Sad to say, I have started to search for a new vehicle and not a Jeep as other Jeep dealerships rated no better than this one. If I could give a negative point I would.

    North Country Ford

    North Country Ford

    (68 reviews)

    My review is for service only. I needed to get a spare key/FOB for my Ford Expedition after the…read moreonly one I had went through the wash setting off the alarm leaving me with disconnecting the battery until the FOB dried out and worked again. I live in CA but am from Coon Rapids and have had work done on previous Ford vehicles on return visits to MN. I am always treated very well and I'm always happy with the results. Perhaps my review is swayed as the cost for repairs here is approximately only 1/3 the cost in my area of CA. I also don't give my local Ford in CA many stars for customer service or respect, so I do feel 5 stars here is legit for all of the above! There were issues with programming the new FOB so it did take longer than anticipated but I still didn't mind. The waiting area is comfy and to coffee is free and I enjoyed a couple "Mochachinos". I did have to drop a star and feel bad doing so because the people here were great and the price was right. I had the key made yesterday but today I got up with the kids at our campsite and finally had everything packed and ready to head out to a nearby hotel to pick up my 83 year old mother before checkout time in 10 min. The Expedition wouldn't start... a dead battery. When they disconnected it they didn't tighten back up the connectors to the battery. So, while the key/FOB works perfectly fine and I'm very happy with that. I know they had issues with the programming and wanted to get my vehicle quickly as I'd been waiting, but by doing so missed tightening the battery back up (which is needed to program the key with the alarm system).. and it caused a lot of stress today. Will I return? Absolutely... great people and I do believe they do good work. However, lost a star for the stress and aggravation today. Thankfully the hotel my mother was at felt bad and she wasn't charged for a late check out.

    I would never bring a vehicle back here again service tech Nick is the worst very rude and…read moreunknowledgeable

    Perfect 10 Auto

    Perfect 10 Auto

    (14 reviews)

    We came in on a mission, knowing what we were there for and ready to buy, as long as everything was…read moreat it seemed. The number of photos and angles of each shot left little room for surprises. We'd wasted plenty of time heading out to look at other trucks where pictures were intentionally deceptive, so, that was refreshing. We did our test drive with a copy of our license. On return, we had a couple of questions about exhaust mods done by the previous owner. There was no attempt to spin answers. We had an open discussion and shared information. We felt we were treated fairly, with no shady business practices. They were neither pushy nor evasive. Ultimately, we left with the truck. Bonus for feeding us monster cookies while the paperwork was being wrapped up.

    Bought a car from these guys at the end of August and they have yet to produce a title. I wish I…read morehad done more research on them. I'm not here necessarily to bad-mouth. I'm here to honestly warn you about these guys. I was in contact with Ashlee, I'm not sure which family member she is but she doesn't know anything and refused to tell me why I don't have a title. I contacted the DMV, and they revealed that there was a problem with the title between them and Perfect 10. I tried again to discover what the issue is. Silent. The son, I don't even know his name, is never around and doesn't return calls. The problem is he's the only one that knows anything and he's nowhere to be found. At the end of the day, do not buy cars from ppl with questionable business practices. I got screwed but you don't have to. They don't have anything here that you won't find at another, more reputable dealership. I'm going to the DMV today to talk to the Dealer's division since 2 months wasn't enough time for Perfect 10 to obtain correct and legal documentation. I will update this review when I find out exactly what's going on and exactly how sketchy Perfect 10 auto is.

    Walser Nissan Coon Rapids

    Walser Nissan Coon Rapids

    (14 reviews)

    Walser Nissan in Coon Rapids is not remotely close to me. However, when I was shopping for a new…read moreRogue during the pandemic, they had the best inventory by far. I had a great experience purchasing my new Rogue. They don't negotiate on the price of the new vehicle. However, I got a good value on my trade in. 0% financing. I had a little difficulty trying to call when I needed to first schedule service, but scheding online was easy. My first service visit was fast and easy. The service advisor let me know how I could talk to one of them if I really needed to for scheduling non-routine service. It does sound like the phone scheduling has some issues,but I don't mind scheduling online. I got a cute little video of the tech inspecting my car. Sure, maybe it's a gimmick, but I liked it! Obviously time will tell with regard to the service department, but I was happy so far. And they have a huge area with tables where you can wait, so you don't feel like you have to breathe other people's air while you wait.

    My daughter was recently in to purchase her first vehicle and this was a big deal for her. Upon…read morearrival she test drove and started to fill out the paperwork. She came in with her own financing and was ready to purchase. With multiple sales people mulling around inside the dealership, her sales person bounced around between my daughter and others arriving. It took so long, she left and went to lunch and when returning the purchase agreement still wasn't ready. After 3.5 hours of waiting it still wasn't done. I wonder if you don't finance through this dealership you are placed at the bottom of the waitlist. I spoke to the sales manager and all they could say was sorry I guess we were busy. We purchased our vehicle here a few years ago and had a great experience. Things have obviously changed and customer service excellence seems to be less of a priority. My daughter is seriously thinking about going back to another Nissan dealer because her experience there was very high.

    Rapids Honda - car_dealers - Updated May 2026

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