A great bunch of guys. Aaron and Bob are knowledgeable, competent and honest. There's a saying,…read moreif it ain't broke, don't fix it. Well, that holds true here. They're not going to tell you something needs repaired if it's not broke. Some shops, either because of dishonesty or incompetence, will make unnecessary repairs costing you hundreds or thousands of dollars. I bring all four of the family vehicles here because I know I can trust them.

Awesome experience!!!!! A+++++. My wife called on a Monday, they got the car in on Tuesday. Ran…read morethe check engine code, diagnosed the problem, fixed it, took a total of 15 minutes and charged me $0!!!!! Amazing! For that 15 minutes, that place has earned a customer for life. Don't take your car anywhere else.

After HouseSitting in the area for a week, being parked outside in the fluctuating weather I had my…read moreshoes PSI balanced. At 8:00a I pulled up in front of the end bay that had the Tire Pressure Machine...only sat there for a few minutes before an employee approached me about service. Marlon filled all my tires and didn't open my door, so maybe my plates are on file too? As when he came around to talk to me about tire wear and tread, he addressed me as Nikki. He was friendly, informative and efficient. Thanks Marlon and Discount Tire!

Brought my wifes car for tpms replacements yesterday. During the install one of the techs came out…read moreto me and showed me that a lug bolt had snapped off during removal. My first reaction was disappointment that it happened, and later realized that they didn't break it on purpose. When they were finished and I was at the counter, the service agent said he was discounting the price I was quoted. They didn't have to do that. Very honorable gesture!

Absolute rip off!!!! My mom took her car there and mind you she is 74 years old. They replaced…read moreher brake rotors and charged her 130.00 a piece. I called there and asked what brand and he said NAPA. I called NAPA to see how much they were and the guy told me 58.00 a piece. I called the store and talked to some big assistant manager named Darren. One of the most arrogant people I have ever talked with. He kept asking me if I was a mechanic and I told him I've changed enough brakes that I know it isn't well over a thousand dollars. To which he replies, well if you could do them cheaper why didn't you just do them? I explained that I live over 600 miles away and hate to see a 74 year old woman be taken advantage of. Anytime you are going to get work done, call around. I found plenty of garages that would have done them for 6-700 dollars.

I took a chance after reading previous reviews and my experience was a mess... (also note that when…read moreyou sign to get your vehicle looked over there's a waiver type sentence that they will do their best to replace everything as it should be put back together) I called and scheduled an appointment for an alignment (because they are free), some grinding noise, and a misfire type feeling going on. I arrived explained again what I needed and decided to add a fluid check (had a coupon). Within 15 minutes, I realized he didn't ask me about the alignment. I found a guy in the office and told him that I wanted an alignment check, he said he'd notify the mechanic. 2 hours later, I was given the repair estimate. Two fluids were highly suggested and one fluid was okay but should be replaced soon and the CV Shaft (what they said was giving me the rumbling and misfire feeling). They hadn't done my alignment because it wasn't written down from my call and the guy didn't tell them, but they would add that on. 2 more hours later the CV shaft and fluids were replaced for about $525 (that's after two coupons, one for 20% off on the fluids and one for $50 off the total). I asked about the alignment and they had another vehicle on the rack but told me "I could come back another day, it'll only take 20 minutes." ... Ummmm what?? I asked for one three times and I was waiting there for FOUR hours AND made an appointment ahead of time to get my vehicle looked over! I couldn't believe it when he said that. As I walked outside my vehicle was being pulled up and it was still making a grinding noise. I went back inside and asked about it and they said that they couldn't find anything important causing the grinding sound and that it's fine. My car was also still doing the rumbling/ misfire feeling so I bit the bullet and brought it to a Chevy dealership. I paid $250 for the diagnostics on all of the issues and it was well worth it: 1. The grinding noise was from two backing plates that were rusted and a little warped. They just needed to be cleaned or replaced. 2. The rumbling/ misfire feeling was from two bad sparks plugs. 3. The other fluid Big O Tires suggested I replace soon was in good condition to Chevy. 4. I did a free alignment check at Steve's Auto World on Maple Grove Parkway. Everything is all taken care of now and I won't be returning to Big O Tires.

Have been using Accurate at least the last 2 years. Have been very happy with the service they've…read moreprovided and their professionalism. They've let me know about issues that will need attention but without pressuring me into repairs. Jim L

First time at this place for an oil change. They were very personable and explained everything to…read moreme, including the history of the company which I wanted to know. They were upfront with pricing and accepted a competitors coupon. They also pointed out the various amenities in the area in case I chose to take a walk, which I did. They left the car clean. They did a nice inspection and let me know my cabin filter was dirty, which it was, and I replaced myself later. They loaded me up with coupons for a return visit. The store was clean and had plenty of parking for customers. I highly recommend them.

Yes, service is requested to replace the rivets with black rivets that all match and are flush with…read morethe wheel trim. Tires Plus apparently slapped on whatever they could find at the time. Rivets within wheel well skirt were simply left off and not reinstalled. The wheel well skirt is loose and flopping around. Nearly $1,400 in shock replacement work done and this is the best they could do? Not acceptable. We called after noticing the white rivets. The person at the front desk denied any knowledge of anything. Lastly, after replacing all four shocks and all four tires with brand new tires, we were told by the manager Damian that the "Jeep Death Wobble" would stop. A month later It did not stop and was just as bad as before all of the above was replaced. We found a reputable and knowledgeable mechanic who replaced the tie rods. That has fixed the Jeep "Death Wobble." Tires Plus should have recommended that we go to a mechanic that could have checked the tie rods first before Tires Plus charged $1,400 to replace the shocks. Replacing the shocks AND the tires DID NOT solve the problem. The root cause of the problem was the tie rods. We wonder now if Tires Plus did a shotty job installing all four shocks?

Brought my car in because it wasn't starting. They ran a diagnostic and gave us a quote which we…read morehappily accepted. After paying we were told our cars year and model has a recall, which would've been nice to know before we paid for the work. Car didn't start the next morning, so we called the dealership and found out there is in fact a recall, and made an appointment. Called tires plus back, talked to Ron and explained my frustrations and he hung up on me after trying to explain the situation. If you're in need of car repair, please, do not go here.

This is way the heck out of my way, but the website said that this location had something that I…read morewanted that was out of stock at my local warehouse, so I made the journey. This location is easy to find and has plenty of parking, so getting in and out was a snap. A very helpful employee found me wandering around in the tech department and asked if he could help me find anything. He knew exactly what I was looking for and took me there right away (thanks, Kyle!). Bonus, it was on sale. Easy as pie and I got my portable monitor. This is going to improve my life at work greatly, so thank you, Costco!

The best times to go to avoid crowds are Tuesday- Thursday from 10am - 2pm. Shelves are always…read morestocked and can always find what I'm looking for. Everything is easy to reach. The only downfall is that there are not as many checkout lines. 3 self checkout and 4 other lines. This tends to be my go-to Costco store

As a long time customer I have always loved the great service I receive and the low prices. Today I…read morewent in for a tire rotation and rebalance. I made the appointment online super easy and only waited a couple of minutes. When I asked how much the bill would be today I was told don't worry about it. I pointed out that I had a new car since my last visit and still had the factory tires ( you get free lifetime rotation when you purchase their tires) The manager said that's ok we appreciate your business and want you to keep coming back. This simple gesture of appreciation means so much to me, in today's world of businesses taking customers for granted and customers taking businesses for granted this is so refreshing. I of course will continue to give my family's business to this establishment, they have earned it time and time again

never change your bolts here, they broke one never said anything.. and yet charged me. told them…read morewhat had happened said they can't fix it.

My engine started running really rough on the way home from work on a Friday. Tires Plus was the…read moreonly place I could find that had an opening the next day which was great because I could not keep driving my car as is. The other places were 4 to 11 days out. The staff were very friendly and the store was conveniently close. They told me about the standard charge up front for diagnosing the issue which is about $125 after taxes. I dropped the car off Saturday morning and about 3.5 hours later they called to tell be it was a bad spark plug and ignition coil which would cost about $490 and included the diagnostic charge. I was happy it was not something worse but it also seemed excessively spendy. If I wanted to replace all the spark plugs, I was looking at $1123. They were charging $53 a spark plug. The same exact brand and model cost $15 at your local auto supply store. I know they need to have a mark up but over 3 times? Labor was also I believe excessively charged. They took my car apart to diagnose it because they said they checked all the spark plugs. Why is it another 2.9 hours of labor to put it back together? Anyway, if you need to get your car fixed right away, bring it there and they can do it the next day with friendly staff. You will pay extra for that service though.

I just called to have my winter tires that I previously bought and swap out every year and I was…read moretold they do not install used tires. I was in disappointed that you would sell someone tires knowing when you go to swap them out the next year you're not able to do that. Now I have to go find a mom-and-pop store which is fine don't let big business pressure you to buy new tires when your old ones are perfectly fine one season old!!

I had 4 places to inquire about snow tires for our 2 cars. I called Discount tire 1st and spoke to…read moreAdam. His knowledge had me, and his personable skills were even better. I never called the 3 other stores and went to visit Adam at the Maple Grove store. We bought snow tires, rims and storage for both cars. Hats off to Adam and Discount Tire.

Swapped out winter tires for the all-seasons. The service advisors and techs are always friendly…read more The price to swap the tires went up from $80 to $100 which is a pretty steep increase considering I'm doing two cars at two swaps a year. I had an appointment but was still quoted an hour for the work which rarely takes even 30 minutes at the Lino Lakes store. The tech told me they set the tire pressure but the TPMS light was on and the sensors were showing the drivers side 2 lbs over and the passenger side 3 lbs under. The tech said the TPMS would go off "after 15 minutes of driving." It did not. Once I added air the TPMS stopped barking. I'll check all four with a gauge when it's cold to see if the readings match what the sensors are reporting to the car's computer and adjust from there.