1. McCoy’s Auto Repair Service

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Coon Rapids, MN

McCoy’s Auto Repair Service

4.3 (7 reviews)
Open • 7:00 am - 6:00 pm

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Services - McCoy’s Auto Repair Service

Oil changes

Routine automotive maintenance

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1 year ago

Everything went well! Service went well, the quality was great! And the price was inexpensive!

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2 years ago

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6 years ago

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7 years ago

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9 years ago

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Don S.

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Discount Tire

Discount Tire

(36 reviews)

I have a transportation company. Also, I have a customer for more than 15+ years…read more On 9/5/26 went to do tire rotation. Adam said you need a new tire. I said how about warranty. He said because you didn't do tire rotation it doesn't cover it. I said ok, do 2 tires. He gave me a price. I said I did similar vehicle in another location look it up and match it. It was Michelin tire at the other location. I thought they gonna match it the price and tire of their own other store price. When I came to pick it up the vehicle, it is Yokohama tire. They can't even match up their own store price, they don't care if you have 20+ cars in your fleet, they care about money. Don't go to this location.

I've been using Discount Tires for over 25 years. I love their service model and have always been…read morehappy with their work and prices. Since moving to MN though, every time I leave my car with this location, when they are done serving the car, they park it and leave it unlocked. I grew up in very poor neighborhoods where crime was fairly frequent. You don't leave houses or cars unlocked unless you're inviting crime to happen. I know crime is likely less frequent here, but if it's not standard procedure, if a customerspecifically requests their car to be locked, Discount Tire should honor that request. Yesterday was the 3rd time that I specifically asked the employee not to leave it open, confirmed they knew where to place the key card and how to tell it was locked on my car (mirrors fold in). He assured me it would be locked. I let him know that it was especially important to me because my car would have my set of winter tires in it and I was going on a bike ride, so would not see a notification that my car had been left unlocked. When I came to pick it up, I noted to the same employee that the car had again been left unlocked. The employee insisted he had made sure that the mirrors folded in, but when I said it was still unlocked and I had purposely turned off my bluetooth to make sure it wasn't opening for my phone when I drove up, and I had received a message that it was unlocked, he said the car was too sensitive and too hard to figure out. I told him I'd had the car for 5 years and there hadn't been a problem previously. He then said that if I got a message it was unlocked, then I should lock it. I responded that I wouldn't know if they were still working on it, plus I think as a business that works on cars, they should know how to lock the cars that are in their possession. He put his hands up and said, "I guess your car is just too fancy for me to figure out. It's too fancy." At this point I was feeling embarrassed because other people in the lobby could hear him, so I just turned and left. Once I got to my car, I called their regional office and shared my experience. She said I should receive a call from one of this location's facility managers and that she would ask them to provide training for that employee about how to lock cars with card keys, but I never received a follow-up call, so it seems like their manager must agree with their employee's assessment that my 5-year old car, a car that my son just purchased a new one for $20,000 less than the average vehicle price in the US, is just too fancy for them. It's an average-priced car with a reputation for cool technology, but for some reason, too fancy for Discount Tire to lock when requested. Maybe our other 16-year-old car is too fancy, too. I'm not fancy. I just want my car to be locked when they're done with its service. I don't think that's an unreasonable request. I should not be made to feel bad for wanting Disount to figure out how to lock cars with key cards. UPDATE: the manager called me today and we had a very nice conversation. I do think that the employee tried to make sure my car was locked and I think part of the reason he reacted defensively was because he did try to ensure it was locked and wasn't sure how it ended up being unlocked. The manager mentioned that many cars now lock when the car fob moves out of range and that employees may need additional training to understand that card keys don't do that. The manager told me that the employee recognized that he had not responded in the best way. I also said that I understood that because I felt frustrated at not being able to ensure that my car was secured when it was in their care. Because I like Discount Tires and because I understand that even good employees can have a not great moment, I will be back to this store. I'll further update my rating then.

Firestone Complete Auto Care

Firestone Complete Auto Care

(23 reviews)

I usually go to Ford Quick Lane for my service but I will continue going to Firestone now instead…read more I went in for an oil change and they took my car right away and started working. It was done in 20 minutes and was $28. At Ford, it usually takes them over an hour and they charge double what I paid. The customer service was great as well. I will continue coming here if it keeps going this smooth!

If I could choose -5 stars I would! If you need your…read morevehicle worked on do not go to Firestone complete auto care on Hanson Blvd! Husband took his truck in last night, they said they would have it done same day, however when he called them back just before closing, they hadn't done anything with it. One of the workers told them they were busy playing hacky sack in the shop and wouldn't be taking any cars after 5:30! They quoted him $800 and it quickly went to $2,600 and the possbly $3,900 however they STILL hadn't looked at it! On top of that he was told it would be ready same day then when he followed up, they said it would be ready the next day, then he followed up again and they told him it would be four days! Management offered $100 off and a rental car for the inconvenience but when we asked ti speak to his Manager he said he couldn't share that information and his hands were tied. Well we understand car repairs are not cheap we also understand the importance of honesty and commnication! We told them we would be picking the truck up to take it somewhere else and they told us it was already ready for us. Interesting how that's possible when they said that it was completely torn apart. This experience was one blunder after another! Hoping for a better experience at the next place...rant over; enjoy your weekend all! We have been doing business with this company for over 10 years and have enjoyed working with them. However, the new group of management and employees seems to be worthless. Filed a claim with headquarters, but don't expect to hear anything from them on that either. Two days no vehicle and now moving onto to the next place.

McCoy’s Auto Repair Service - autorepair - Updated October 2026

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