just wanted to say I'm glad I signed up for rapid car wash orange (tustin& meats) a new team member JACOB did a great job. Appreciate you . Have a great day. read more

This car wash is great. Excellent customer service. Jeremy handle an issue I had and went above and beyond!

Jeremy was awesome he convinced me to get a membership here and I'm honestly glad he did. He was very personable and likable. While i was waiting in the car wash line he also ran over to give me extra dash wipes! He clearly knows what he's doing i will be coming back indefinitely read more

Rapids Express Car Wash - Air freshners - Car Wash Near Me - Orange, California

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Really good car wash, everything was nice and clean and the prices are at a reasonable price and Jacob is a friendly, nice guy and he was very helpful with my purchases. read more

Good staff. Clean facilities. Never any damage but always a clean wash. The vacuums are powerful. They sell individual use supplies in case you need. read more

Car wash location is convenient, the people who work here are very friendly and welcoming. I feel like I got a great deal for the price I paid paid. read more

Worst company I have ever dealt with! Signed up for monthly car wash, paid for 2 months then cancelled ( I have email confirmation of this) and now every month(last 9 months) I have to contact my credit card & dispute these charges! I've called them. The credit card company reverses my charge and files dispute with car wash. What a waste of my time & my credit card companies time. And how many people miss seeing this charge on their statement? Sound like a very crooked business practice. Will never go there again read more

Rapids Express Car Wash - Email showing cancellation of my monthly membership has been process but I'm still being charged 9 months later. - Car Wash Near Me - Orange, California

First time coming to this location; overall, it was just okay. If you're looking for a super basic wash with nothing extra, it'll cost you $10. I've been to other spots where $8 gets you the same plus interior wipes and a bit more care. Not the case here. If you want anything more detailed or 'fancy,' be ready to pay $18 and higher One thing I did like: for anyone who gets nervous at car washes about lining up their tires with the track, this one uses flat belts. Just drive up, put your car in neutral, and you're good to go. Other than that, I've had better experiences for less. Just sayin read more

High power for sure!!!! Squeaky clean and off to vacuum for FREE99 ..lots of stalks to finish cleaning g the inside of your car...I loved they put up a sign that said Neutral instead of guessing at their strange hand signals ..(that gives me anxiety) friend place.. read more

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We love this place!!! Quick, fun for my son who loves going through the car wash. Unsure if I want to invest in a monthly pass, but for now it's great!!! read more

Rapids Express Car Wash - Red hot lava!! - Car Wash Near Me - Orange, California

I have a membership and this was my first time using this location. 30 minute wait, no compensation or telling us sorry that their machines were malfunctioning. Terrible. read more

Great location, goes pretty fast even when it's busy, great dryers, don't even have to dry down the car after, JEREMY is probably the best worker there, always helpful every time I have an issue with my card! read more

It's easy I'm so happy there is an attendant to help you and pay and you just drive in foot off brake put into neutral and enjoy the car wash. I'm usually really scared of these but not at Rapid Express Car Wash! It's not rough like other places that literally knocked my brake light off my car. I highly recommend you come on down to Rapid Express Car Wash it even cleans your rims nice and shiny. Thank you for making my experience a great one. $8 was great next time I'll get the better one read more

In general I like this spot but the spinning dry towel never touches my cars hood. Shift lead claims its manufacturer's issue. Very likely going to cancel and move. read more

This car wash is too intense, it ripped my antenna off. I won't be coming back here. read more

Rapids Express Car Wash - Antenna - Car Wash Near Me - Orange, California

I wish I could've read the reviews before coming here. It would've saved my car! I came here impulsively. The wash was so intense, it ripped off a plastic piece from my roof and I had to have someone snap it back in place for me. I thought there was left over soap residue so I tried wiping it off but it wasn't!! It was white speckles because the paint chipped off and there were scratches all over my car!! This came after a week of me spending $300 to get my car detailed! My car was spotless before this! Now my hood and front bumper of my grey car looks like it has white sprinkles!!! Also, the wash sucks. It left soap stains on my car that I can't seem to wipe off. It looks like hard water stains. How is this place still open?!! I'm so pissed off about my car. It looks horrible now. Can someone please tell me what I can do about this? read more

Rapids Express Car Wash - Car Wash Near Me - Orange, California

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Came on my lunch break for a quick and good thorough wash, the payment system was down, and I was given a FREE car wash on them, GREATLY APPRECIATED! Great business! I come here often and never let down. Thanks again! read more

Nathan and Edith at the katella location in orange were very courteous and helpful. I appreciate the excellent customer service. They made this experience great and I will be back. read more

Thank you Anthony! Very cool young man. Helpful and a good dude. This location has very powerful vacuums.

everything went well! my car was squeaky clean. Special thanks to Brody and Jeremy for the amazing customer service. Also the prices of the wash for the good quality is perfect! read more

Rapids Express Car Wash - a perfectly clean car - Car Wash Near Me - Orange, California

Your young cashiers need to let the customers know if there's going to be a charge for asking for a dash wipe when they used to be free! Not once did she mention an additional charge. These young kids are lazy & ruining businesses with their lack of common sense! read more

Rapids Express Car Wash - Be careful with getting charged $1 for a dash wipe when they used to be free! Check your receipts! - Car Wash Near Me - Orange, California

Love coming here for a cheap/quick car wash! You have the option of different car wash packages (priced accordingly). Once you pay for your wash, you enter a line for the car wash. There is an attendant there to tell you when to go and when to put the car in neutral for the duration of the wash. At the end, there is a drier that does dry the car a little bit. From there, it tells you to put your car in drive and leave. There is an area outside with many stalls for you to vacuum your vehicle. After the wash, I use this time to vacuum the inside of my car and wipe down/dry my vehicle. Make sure you bring some microfiber towels as your car will still be pretty wet. This place definitely beats the $30+ car wash by my house. I love how easy, affordable, and fast it is. This is my go to car wash! read more

Convenient !! Perfect quick wash Smooth in and out vacuumed always work. Friendly staff read more

The Rapids Express in Orange. I joined a membership. EVERY time I run my Nissan 350z through the automatic car wash DAMAGE. Always an issue. Scratches, markings that need to be buffed out and clear coat damage. etc I'm DONE!!! No more. I canceled membership. Spoke to manager and his replay was. We can have less pressure on bushes. Tried one more time. Same issues. I would NEVER take a new or newer car there OR any car you don't want possible damaged. read more

Was looking for a good basic wash since my car was long overdue for one -- found out online that Rapids would do it for $10! Sure, there are some cheaper basic car washes elsewhere, but this place lives up to the name. I was in and out of the wash so quick I was almost disoriented. Really decent for a basic car wash! read more

This place is a fraud. Only 1 star because not possible to give any less!!! Owned by the same company and multiple locations .. They sign you up for monthly service but try to cancel! No way, Dude! They got you good. I have been trying to cancel and now hoping to Yelp others from falling for the same! read more

Tire shine that never works. You pay for the tire shine and get nothing at this location. Where is the management here????? Why pay extra. I have a membership for the wash that includes the tire shine and it never works. Sad location. If you want the best car wash you're not going to get tire shine. They should fix the equipment or provide an alternate to use. This location does not care. People need to demand credit of some kind. read more

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This placed broke my vehicle's mirror. Don't go through this automated car wash. Just pay a little bit more for a hand car wash

I canceled my membership at the beginning of March, and received confirmation that March 7 would be my last day to use it. Was not billed on March 8, which would have been the next billing cycle, so was surprised when I was charged $18.99 on April 8 - not only should I not have been billed, but it was more than what I had been paying. I emailed Rapids Express and they said they canceled the membership and sorry for the inconvenience; however, the charge has not been reversed. I emailed again and was told I have to go to the location to get a refund. Why wasn't I told that the first time? At the location waiting for the manager to return. If they charged my card without me being present, they should be able to remove the charge without me making a special trip to the location to get a refund. read more

Just a quick update. I've noticed they are getting busier and busier almost every day. Often, the line to get in spills out onto Tustin Ave, which isn't good for traffic, especially when a few blocks up the same thing is happening with In-n-Out. If you do find yourself stuck on the street, please remember there are two lanes. So many times, I see car pull in and plant themselves in the middle of the lane rather than pull to the extreme right or left. What impressed me this last visit was the coordination of the vacuums, which could be a disaster if left unattended. They did a great job directing traffic in and out of the area. They let you know when the next space opens up, where it is, and then helps guide you back out, so you don't hit anyone. They will then direct you to the best exit out to Tustin Ave. Great job! The only think keeping this from a 5-star review is they've given me the wrong car wash a couple times. I paid for the top wash this time but only received a basic one. I don't know if the cars get mixed up or what happens, but I was charged the top price (I went through the manual lane where someone took my card and swiped it.) I visit here a lot so it's not a big deal to miss one every blue moon, and they were so busy U didn't have time to get back in line for another wash, but something to watch out for. read more

Rapids Express Car Wash - Fun Christmas decorations inside the car wash. - Car Wash Near Me - Orange, California

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The guy directing cars at beg of car wash was snoozing. I asked him to put tape on my rear wiper. He got side tracked talking to a coworker. Forgot to tape!!! Nearly broke my wiper! Only go there the left side line w attendant. The other person is very unreliable. - I guess that's why the line was 3x longer for the cashier attendant. Went thru the car wash about 7:15/7:20pm. Disappointed. Upset. read more

Nice and quick. It can look deceptive with the long lines but they go really quick. There are always very pleasant people to assist you in choosing the type of wash you would like and to be sure to guide your car or truck onto the belt. After the wash there are stations to vacuum your car and even add air to your tires if you would like. It's very clean and decent prices. read more

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OMG!! We've been loyal customers since the beginning! They recently sent us an email saying that they needed to raise prices due to expenses. So, what's the increase? It is 21% over current prices. We think that 21% is pretty excessive and absurd! Thanks for your ridiculous up charge!! read more

Rapid na, express pa! This place is truly RAPID and EXPRESS. You drive in, pay, and go. my husband bought the monthly pass and I just basically drive in and go. It is usually quicker on the right side of the line. I like this place because it is very affordable and very convenient. My car gets really clean and if you buy the pass, you can wash your car every single day. After the wash, you can park your car on the right side where a complimentary vacuum is included. Very convenient as well, and they are usually not packed. They always have attendants to guide you. Though the line to the actual car wash gets busy sometimes, so just avoid rush hour, I guess. Anyway, I do recommend this car wash if this is on your way to work or home. read more

Thank you again, people please understand that some of these car washes are fully intense. If you read all the signs they clearly tell you what you should and shouldn't do before washing car. Antenna are the No. 1 thing that break in these type of car washes. Been doing this for years on all my cars. Rapids Express always works out for me and all my cars . Thanks again, they even opened up another location off Katella Ave. And Main St. in Orange border line of Anaheim. Check it out read more

Nice customer service and nice car wash job for for $12. So nice that i decided to get the membership for $20. I dont need fancy car wash, just to get rid of birds poop, dust and dirt from rain. It does the job. Other main consideration, right in front of the my office. read more

This car wash used to be my favorite but it is always sooo busy now. I bought a membership for 25.99 for unlimited washes which I used about twice per month. I bought a new car and tried to change to license plate to a new license plate and they wanted 7.00$ just to change the vehicle. I had also planned to add a second plan for my daughter who is driving now. Additionally they raised my monthly fee by $5.00 per month this year without any notification. Bad way to treat customers especially with a lot of competition in the neighborhood. I plan to cancel my membership read more

Update, it is still great, a gentleman walked around to see if anyone needed help, that is customer service!

If you cancel your membership check your credit card statements to see if you are still getting charged. I canceled my membership in March 18th and I keep getting charged on my credit card. I have tried to find a corporate phone number, but I have had no luck. I have left many email on their support page and no response. read more

The facility itself is well-maintained and organized, with modern equipment that ensures a thorough wash without the risk of damage. My car came out spotless -- the exterior was gleaming, and the tires and rims looked brand new. read more