1. Santiago Hills Auto Spa

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Orange, CA

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Santiago Hills Auto Spa

4.0 (4 reviews)
Closed • 8:00 am - 5:00 pm

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1 year ago

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1 year ago

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Orange Hand Car Wash - Waiting room across the way

Orange Hand Car Wash

(1.2k reviews)

If only there was an Orange Hand Car Wash up in the bay area where I'm from…read more.. Ordered the Executive Wash & got exactly that. Everything was immaculate inside & out. Perfect quality & value in preparation for the photoshoot of my car later that day. In & out in less than an hour. Spotless No complaints. Great value for the money.

I absolutely love coming to Orange Hand Car Wash with my truck -- I don't trust anyone else to wash…read moremy vehicle. I used to hire a mobile vendor, but there were too many inconsistencies, and for the same amount I was paying them, I get far better quality and care here. Manager Gavin and Detail Master José always take care of my truck and make it look car‑show ready. The amount of detail José and his team put into their work under Gavin's supervision is unmatched. I leave knowing my truck will shine for days, if not weeks. I always get the Executive Wash Package because it's well worth it. There's no other way to go -- the results speak for themselves. And it's a must to tip José and his team; they take their time and pay attention to every single detail. Bringing my truck here has become part of starting my weekend the right way. If you're looking for a true 5‑star hand car wash and detailer, this is the place. Trust me -- you'll leave knowing your vehicle will outshine anything else on the road. And you know how some car wash places leave streaks of water when you roll down the window? Not here. Not with José and Gavin's team. They remove water from every nick and cranny. The quality is consistent every single visit.

Orange Express Car wash - Damage to my vehicle from a different angle

Orange Express Car wash

(156 reviews)

Should have read the reviews before I came. The employees here have no desire to try to help you. I…read morewanted to inquire about a monthly membership, but I was pushed into just doing a single wash. I had questions, but the kid was running me through so I didn't get them answered. Because my questions weren't answered when I went through the wash, I was not completely dried. Apparently, you have to pay for the most expensive wash to be able to have the final dryers roll over your car. When I came to vacuum my car, the vacuum hoses were held together by duct tape. I was gonna make this my regular car wash, but I will never be coming back again.

Went here for the first time, and it's going to be my last…read more Got in line, paid, then got close to the washing lane. I noticed from a distance how the rollers, water and soap sprays would end even before the cars would reach it. I got so confused, then I saw it again happen to the white SUV in front of me. When I finally got on the conveyor, soap started to spray on my car. I noticed on the side that the rollers would end before I went passed it. Not the rollers, not the water, not the other soap sprays and even the air dryer hit my car at all. After that, I was convinced the car wash lane is absolutely broken. None of the staff said ANYTHING about it being broken. They just kept letting everyone in. I was annoyed. I chose the "best" wash they had and wasted money. I parked at the vacuum area hoping there would be compressed air I could use to at least blow the soap bubbles away, but there wasn't any. To make sure I wasn't imagining what I saw with the other cars, I asked the lady next to me, the same driver that was in front, if it ended early for her, too. She said unhappily "Yep. It was a waste of time!" I ended up leaving to go to another car wash up Tustin St. which worked perfectly. I then realized I needed to get a refund. I called this location, the manager answered. I asked for a refund and mentioned the fact that their "car wash is broken as hell." You can tell from her voice she wasn't happy. She refused to give me a refund over the phone. I was already on my way home so I tried to get the refund for the next day. Soon after the call ended, she called and left a voicemail saying I had to come in now if I wanted the refund. Trying to make it difficult for me to get a refund? Fine. Went back, got in line and met the manager. She wasn't happy and constantly looked at me with contempt. Kept asking if I had my receipt, I said no, because I didn't ask for it to be printed when I paid. She said "Then how I can refund you?" Are you serious? You can't refund someone using just my card information? Well, guess what? After she repeatedly asked me about my receipt, she ended up refunding me anyway after giving her my license plate which they had on record. She said "Next time make sure to have your receipt." -- or what? You're not going to refund me despite having my payment and license plate in your system? Also, who the hell knew the lane was going to be that broken until we got in there? Otherwise I could have made sure to get the receipt so I could flash that on your face. She was just damn lazy to look it up. And if you didn't believe my claim, look at your camera feed. Plus, I sure as hell know YOU KNEW the car wash lane was broken at that time because your staff manning the booth was scrambling around. I wondered at the time why he ran towards me and tried to stop me from making a payment. I also know you saw me talking to the lady with my car clearly covered in soap bubbles because when I turned around, you were there looking at us as you walked away while the lady was diligently and sadly trying to wipe off the soap on her SUV. The manager just chose to ignore it all and hoped no one would complain. You knew the lane was broken, yet you kept letting more and more cars in instead of shutting it down to fix it. A bunch of cars came out of that lane covered in soap as the drivers paid for your so-called "car wash." The sad thing is this car wash is significantly newer than Rapids Express Car Wash further North on Tustin St which I primarily went to. This location is so badly maintained that one of the air blowers' vent is spinning in place blowing air in circles. All because of poor management. This place is absolute garbage. Never going back here.

Santiago Hills Auto Spa - carwash - Updated November 2026

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