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Tustin, CA

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Fast5Xpress Car Wash

4.3 (556 reviews)
Closed • 7:00 am - 8:00 pm

Services - Fast5Xpress Car Wash

Tunnel wash

Fast5Xpress Car Wash Photos

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Recommended Reviews - Fast5Xpress Car Wash

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Reviews With Photos

This is the tire shine I got with the platinum package. Easy to spot where it went on and the large surface that got nothing tire shine.
Madeleine L.

Was it fast? Sort of. I made the mistake to come on a Saturday and the three lines (before you pay and it becomes one line) moved at a super slow pace. I got the platinum package. Car was cleaned so that is good. But the tire shine that was included in the package was dismal. A couple of squirts that you can clearly see because they stand out from the rest of the tire that got nothing. I did like the air freshener and dashboard wipe and the vacuums were solid. I will give it another try on a non-weekend day.

Tire shine not so fine
The Bad Yelp Poet T.

Skip the tire shine It ain't so fine Get some spray At the auto store Down the way Vacuum is free Let's me say "wheeeeee"

Scratches along back bumpers

Their machines scratched my car, and their management team will do absolutely everything in their power to avoid taking responsibility. Dealing with them has been an incredibly stressful and frustrating experience. The wash scratched my car. I immediately reported it to an employee, filled out a damage form, and took photos. The employee took photos as well. The next morning, the manager called claiming their cameras clearly showed pre-existing damage before I even entered the wash. I strongly disagreed. And asked for a district manager to review it. I asked to see the footage. The manager refused to show me the video, claiming they only release footage to police or insurance. I called the Tustin Police to file a report, but they informed me it is a civil matter. I called Fast5 back, and an employee told me I could come in-person to record the footage on my phone or bring a flash drive. When I arrived in-person, they turned me away again and refused to let me record anything. Instead, they just took more photos (2nd visit). Later, they called me back AGAIN just to take even more photos (3rd visit). They are completely disorganized. Four days later, they called to officially deny the claim, stating the damage was "inconsistent" with their machines. After all this stress, I asked for a simple refund for the car wash itself. The manager flat out said NO.

Scratches from machine. They said machine doesn't go down to the bumper but scratches weren't here before we entered.
Ted

Their machine will scratch your car. After wiping down the vehicle, we saw scratches in the back of the bumper. We let the manager on sight let them know and left contact information with them. After their review of footage (which they said was very detailed) , they asked to come back with the car to take more photos. So obviously their footage was not detailed. The district manager then said it's impossible their machine left those scratches, even though we never had those scratches prior to visiting here. Avoid this place unless you like damaging your car. They don't take accountability for anything

Winny H.

Great car wash place. Good prices and top service. I've been here several times and my car comes out clean every time. There are membership deals as well.

This is the base, the topper screw was literally broken off!!!! See the remaining screw that's left??
steve c.

We will warn everyone who has those antenna toppers to unscrew them before going thru car wash!!!! BOTH our cars (Ford and Hyundai) had our toppers (which were 4 -5 inches in length) RIPPED from the screws!!!! How can they both happen at the same location??? Remind you both were securely screwed on and they still got broken off. Thus doesn't happen at OTHER car washes but it happens here????? That makes me speculate that the motors that run the system here are more powerful and stronger in the contact. For the Hyundai they did find it under the bay. For the Ford, we were told the 4.5 inch topper has not been found yet. UNSCREW YOUR TOPPERS!!!!!!!!!!

Marc R.

Great car wash! Quick and easy, and the vacuums are great. People are nice and I'm glad I went.

Monthly pricing tiers
Laura H.

Super quick, great service, and they partner with Patterson Hyundai to give free carwashes which is awesome!

Tony E.

This is a great car wash place. Great wash. Busy on the weekend but they have free slef vaccum.

Drying section!

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9 days ago

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2 months ago

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2 months ago

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2 months ago

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9 days ago

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4 months ago

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2 months ago

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5 months ago

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2 months ago

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3 months ago

Signed up for their membership. $20 per month up to 4 washes and it's a great value. Their vacuum system is great too!!

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2 months ago

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7 months ago

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Customer S.

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1 year ago

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7 months ago

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3 months ago

Great car wash And great service! Free vacuums and quick. Easy access as well. 24 for platinum is great

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7 months ago

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1 month ago

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2 months ago

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2 months ago

Love this place. They have a place to vacuum and dry your car. It's convenient and the staff is really nice

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3 months ago

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4 months ago

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5 months ago

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1 year ago

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Customer S.

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23 days ago

Amazing service, quick and easy. I would always wash my car here. The staff are extra nice.

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3 months ago

We love the cheap monthly service and the wash is super clean. They have vacuuming for us to use after which Is great!!

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3 months ago

Quick and easy! Staff is helpful and kind. It's nice having the option to wash our car whenever we need!

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3 months ago

Love this place best car wash. Staff is always very friendly and attentive facility is always super clean

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6 months ago

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1 year ago

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Customer S.

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3 months ago

Hyundai partnered with fast 5 for free car washes. It is conveniently located next to the dealership. Making it a very convenient experience

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3 months ago

My go to car wash. Leaves my car nice and clean everytime. Great prices too and short lines.

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5 months ago

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5 months ago

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21 days ago

It was such a great experience the employees are super nice and they have great customer service!

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2 months ago

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3 months ago

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3 months ago

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Customer S.

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3 months ago

Good value and convenient. Unlimited wash. Good!!! I've been with them for years, check

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3 months ago

Awesome place fast and always on point the facility has everything you need and the staff is always helpful.

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Photo of Amit A.
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3 months ago

Great wash at Fast5 Express! Fast service, friendly crew, and my car comes out spotless. Highly recommend

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Fast5Xpress Car Wash Reviews in Other Languages

Ask the Community - Fast5Xpress Car Wash

If i join the membership in the middle of the month is it cheaper?

No your membership starts on the day you purchase. It doesn't go by the calendar month. I found out the hard way. Ask the employee at time of purchase to explain how they count the number of washes.

Do the employees dry the car for you?

Nope. They sell towels for $2 but the blowers and the shammy (Silver wash and up) will be the only dryer. They do have blowers by the vacuums afterwards to get any missed spots like the side mirrors and trunk area.

I own 3 cars, If I purchase a membership can I wash all my vehicles under one membership?

We have an either an unlimited wash plan, which is for 1 vehicle only, but wash as often as you like. We have a shared club membership, which you may wash any vehicle you want, but you are limited to 4 washes per bill period.

Does this have undercarriage washing?

Yes it does, but you have to get the expensive wash, the platinum I think.

Do you have a touchless option?

Do they have rewash guarantees if it rains?

On the Gold wash, yes!

View All 7 Questions

Review Highlights - Fast5Xpress Car Wash

“Super convenient to run and do my errands and then run over there to take my car through the car wash.”

Mentioned in 23 reviews

Read more highlights

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Ultimate Custom Car Care

Ultimate Custom Car Care

(488 reviews)

Amazing service! Parked on the street at the "24 min parking" spot in front of the building. I…read moreliked that they didn't try to upsell me. Just asked what I came in for (car wash) and went to work. Best hand wash place I've been to for a car wash. Great value, I have a Subaru Outback and it was $40 for the car wash. Highly recommend.

My girlfriend comes here regularly to get her car cleaned, and since I hadn't had mine…read moreprofessionally cleaned in a couple of years, I was actually really excited to try it out. First thing to note--this place is easy to miss. I embarrassingly drove right past the entrance the first time because it's a pretty small opening and hard to spot if you're going even a little fast. Had to loop around the block and try again. Also, there's only space for about two cars to queue before you're basically spilling into the street. My girlfriend and I parked one behind the other, and honestly, another car behind us would've been halfway in the road. There is street parking nearby though if their little alcove is full. When we pulled in, there was a ton of activity--cars constantly moving through, getting cleaned, etc.--so it's clearly a popular spot. My girlfriend mentioned there have been times she's come and had to leave because the line was backed up into the street, so I think we got pretty lucky timing-wise. Price-wise, I think it's solid. For an exterior wash + interior clean, it felt reasonable. Since we came together, I think they held our cars to finish around the same time, so it ended up taking about 1-1.5 hours. Honestly not bad, especially since there are a bunch of cafes and restaurants within walking distance if you want to kill time. They also have a really nice waiting area--I even saw someone working on their laptop, so I'm guessing they might have Wi-Fi too. Now... my one big issue. They threw away my parking sticker. You know those apartment gate stickers that automatically open the gate? I had mine on my dashboard (still on the original backing because I sometimes lend it to friends who watch my cats). I get that it might not have been in the usual spot, but it very clearly wasn't trash. What made it more confusing is that they didn't even fully clear out small trash in my car--there were still a couple random paper/sticker backing pieces left behind, so it's not like they were just tossing everything indiscriminately. Also, for context--my car was clean going in. I don't keep stuff in my car beyond a reusable grocery bag or my tennis bag sometimes, and this was one of the rare times I even had a little bit of trash. So I don't think this was a situation where my car was cluttered and something got accidentally swept up in a bigger cleanup. That part was honestly frustrating. Overall, I would come back because they did a good job cleaning the car and the price is fair--but I'd definitely make sure to remove anything remotely important beforehand so there's no confusion next time.

Go Green Express - Not too long to wait

Go Green Express

(127 reviews)

I normally don't leave reviews but felt compelled to thanks to the extra attention and care offered…read moreby this car wash. I've gone to other car washes nearby like Genie and FastXPress -- in fact, I used to have a Genie membership but cancelled it, so I was trying Go Green Express for the first time as an alternative. But I wish I discovered Go Green earlier because none of the others showed the level of service I found at Go Green! I took my car in for a wash because it got totally covered in tree sap, so bad that you can feel the doors stick when opening and closing. Unfortunately because the tree sap was so thick, it did not come off with one wash. I spent a long time scrubbing the sap afterwards in the lot afterwards. The attendee Fabian noticed and was extremely helpful by giving me a spare spray bottle of Windex and extra wet towels to help scrub the sap off, and even offered to let me run my car through a basic wash one more time. After a lot of elbow grease and one more run through the wash, my car is finally free of the tree sap. Thanks to the attendees, this frustrating errand became much more bearable and ultimately saved me time + money. I'll definitely be returning to this car wash in the future.

I had such a great experience at this car wash! The service was excellent, Hector and the staff…read morewere friendly and welcoming, my car came out looking spotless and refreshed. You can really tell they take pride in their work and care about making sure customers are satisfied. The process was quick, convenient, and the results were better than I expected! They have car wash supplies to borrow like towels, window cleaner, air fresheners etc.

Orange Hand Car Wash - Waiting room across the way

Orange Hand Car Wash

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If only there was an Orange Hand Car Wash up in the bay area where I'm from…read more.. Ordered the Executive Wash & got exactly that. Everything was immaculate inside & out. Perfect quality & value in preparation for the photoshoot of my car later that day. In & out in less than an hour. Spotless No complaints. Great value for the money.

I absolutely love coming to Orange Hand Car Wash with my truck -- I don't trust anyone else to wash…read moremy vehicle. I used to hire a mobile vendor, but there were too many inconsistencies, and for the same amount I was paying them, I get far better quality and care here. Manager Gavin and Detail Master José always take care of my truck and make it look car‑show ready. The amount of detail José and his team put into their work under Gavin's supervision is unmatched. I leave knowing my truck will shine for days, if not weeks. I always get the Executive Wash Package because it's well worth it. There's no other way to go -- the results speak for themselves. And it's a must to tip José and his team; they take their time and pay attention to every single detail. Bringing my truck here has become part of starting my weekend the right way. If you're looking for a true 5‑star hand car wash and detailer, this is the place. Trust me -- you'll leave knowing your vehicle will outshine anything else on the road. And you know how some car wash places leave streaks of water when you roll down the window? Not here. Not with José and Gavin's team. They remove water from every nick and cranny. The quality is consistent every single visit.

Bristol Car Wash - My husband posing

Bristol Car Wash

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I've been to Bristol Car Wash Inc. twice now, and unfortunately, both times the greeter, Rafa, had…read morean unpleasant attitude. Customer service starts with the first person you interact with, and his demeanor did not make me feel welcomed. That said, the actual car wash service was good, and my vehicle came out clean. Because of the quality of the wash, I would rate my experience 4 stars. However, I believe management should address the customer service at the front and consider improving the greeting experience, as it can make a big difference for customers returning to the business.

If you are in a rush or short on time. DO NOT COME HERE. This place is like watching paint dry on…read morethe wall. Slow. 32 dollars for a small car is not too bad. Prices are up for everything. The issue is the pace of work at this car wash. Drying and cleaning a car should not take 40 min. That's just crazy. Yet that's the time it took for my 2024 Ford Mustang. Almost an hour. Plus the car sat in the sun after it came out of the wash tunnel. So it had spots and streaks. They use chamois to wipe it down. But you can still see them. Not ok for the price I paid. They have a sign up when you are arrive that they are short staffed and there is a wait. Maybe they should pay better so that employees want to work here and not quit because of the low pay. I suggest you find another hand car wash that values your time and money and doesn't let wet cars sit in the sun.

24hr Self Wash

24hr Self Wash

(39 reviews)

Didn't like it was only tokens what if you don't use all. The pressure was good with water and…read moresoap. Price was $3 to begin. Used about $5 for a quickie wash.

We payed for 5 minutes (5 dollars). I set the notch to "pre-soak". Nothing came out…read more Okay, that's weird, but surely I can speak to someone and they can help resolve the issue. There is no call button or phone number on the wall, and they have very few to no staff members helping customers. Mind you this is at 2:00pm, not in the middle of the night. We finally flag someone down, and they come check out the issue. I explain that nothing is coming out of the nozzle. He says "okay", and walks away. Is he coming back? Is he fixing the problem? I wouldn't know because I never saw him again after that. 10 minutes later we try calling the phone number listed on google, and let someone know that we need assistance. At this point the speed and quality of service is pretty frustrating, but it's a self carwash. If they can resolve the issue, I can hold my tongue and get to washing my car. Someone, we'll call them guy 2, eventually comes out, and asks what's wrong. I explain to them that the pre-soak nozzle wasn't working, and the machine ate $5. He comes back with tokens and sets the notch to "high pressure rinse". It works, but I explain that's not the mode I was asking about. He explains that different modes use different nozzles. He shows me which nozzle the pre-soak uses. It's the one I used before, but this time it works. My assumption is that the first guy went to fix the problem, but gave no follow up or reason for me to put more money into the machine. Guy 2 then starts explaining what each mode does, which I already know. It's also written on the wall. He starts spraying my car with a bunch of different stuff, some of which I don't want on my car. He also completely disregards where I'm standing, and sprays repeatedly with presoak, foam, wax, soap, and water. He also completely ignores the fact that part of the top of my car is missing, and I came to a self-wash to avoid water from seeping into my trunk. Nothing much else left to say. Seems fine if you encounter no issue. Price is reasonable. If you ever need or value customer service, there are cheaper places with better service.

Fast5Xpress Car Wash - carwash - Updated October 2026

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