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    Orange Express Car wash

    1.6 (139 reviews)
    Closed 7:00 am - 8:00 pm

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    Taken from the vacuums.
    Jeff B.

    I drove by today to see they had finally opened! As you drive north, you'll see a sign saying, "EXIT. Do not enter." That's for the place next door; you actually turn into the place right after that sign. I first noticed a VERY LONG driveway before you get to the pay stations. This is a very good thing, as people who may be familiar with a couple of other express car wash places have issues with the line bleeding into traffic. Hopefully, this will be different here. They had someone helping at the pay stations, which I appreciated. Since they just opened yesterday (I asked), they were offering a very attractive price for my first car wash. I don't know how much longer they'll be offering that price, but it was a VERY good deal, which I appreciated, so I took the VIP car wash. Entering the car wash was normal, as were all others. Someone guided you, and there was a sign reminding you to put the car in neutral. My pro tip is to put the car in neutral before hitting the moving track and coast in. Right away, I noticed this track seemed to move faster than other express car washes, so don't let that alarm you. Inside, everything is very colorful about which treatment is currently being applied to your car. Of course, the soap on the windshield blinds you, so you don't see everything, but it was fairly typical. I was shocked that one of the side-spinning washers pushed my side mirror back. I'm not a fan of that. But then, the next spun in the opposite direction and pushed it back! Different, but OK. In addition to the heat blowers to dry your car, they have towels on spinny thingies (I'm sure there's a technical name, but you know what I mean). That was a nice tough, although the big roller that goes over you barely touched my hood. I could tell it was super soft, though, because it made no sound when hitting my car. Outside, the vacuums are not pretty standard for these places. Nice and strong. They don't have high-pressure blowers like other places, but had a cool place to hang your mats for easy vacuuming and also to make sure you don't miss the crap under the mat. I still had to dry off a few places, but I swear it was less places than other car washes. Even the hood that the last roller missed was dry. Still had to dry the side mirrors (which I made sure had popped back into place) and the back side of the truck is just hard to get so that needed some towel action, but overall, I'm impressed. One thing to know is there is only 1 way in and out of the lot, so when you pull out after you are done with the vacuums, make sure you head south to get back out to Tustun. (Suggestion if the owners read this, have signs pointing towards the exit as there isn't much room to turn around if you go the wrong way.) It is a little more expensive than the one up the street. I think I saw $9 for a basic wash and $24 (??) for the VIP. Don't quote me. I also saw monthly membership programs. Overall, a nice addition to the car washes on Tustin Ave.

    Shaeli Z.

    First time using their service. Would not recommend as paint was peeled from my car. I've only heard stories but sadly there's nothing I can do

    Staff working Sunday

    Been going there for months and decided to finally sign up for the membership. Today I arrived and asked for a towel but was told to purchase one (which previously the workers would give me). Proceeded to pull forward and saw a whole box of towels there, giving me confirmation that this was something they do. Instead as I pulled away the employee stated "just go stupid". I reversed back, asked to talked to a manager and support in canceling my membership. Instead the lady stated she would be calling the cops. Orange PD got to see her lack of customer service. Definitely canceling my membership.

    Area for vacuuming and drying
    Sandy B.

    Not that good of a wash. Not all soap was cleaned off and weird film left in spots on car over the next few days. Had to get it re-washed down the street. Car in front of me got stuck in the conveyor at the e it and I almost hit him. Took awhile for someone to come and then they just waved him on as if they were irritated. Poor customer service. Average pricing. Not worth it - I've had better. Vacuum comes apart - not sturdy.

    porkchop H.

    Awful! awful! Awful! Don't even bother with the manager. ZERO customer service, I paid for a car wash and they couldn't even do that. I gave the "manager" an opportunity to make it right and he refused. Instead he argued with me and basically said " you have a nice car you can afford to take it somewhere else" Refused to give me a refund, I paid for a service and I didn't get it. I will be contacting corporate.

    "Owner" of the car wash who was aggressive and screaming.
    Chris G.

    First of all: the facility itself is fine. Very lower middle of the road machine drive through wash. The vacuuming area is actually very nice. Place to hold your mats and vacuum them, powerful vacuum hoses with long nozzles to get in nooks and crannies. The employees are also fairly decent, never been rude or had any issues, never extraordinary or outstanding but nice and cordial. Since the grand opening around half a year ago I have had the "basic" wash membership for $15-16 per month for my beater daily driver - 2013 Veloster Turbo. This car already has damaged paint so it's an easy quick wash and really signed up for the "free vacuuming" included with the membership. So today 5/28/25 I go to the car wash around 1pm and get my standard wash, when requesting a dashboard wipe (as I always do) I asked "I have another car and just wanna use the free vacuum, is it okay if I bring it?" The employee said "yeah it shouldn't be a problem just come later in the day when it's not too busy" made sense to me, they probably just don't wanna use a prime vacuuming slot for a non wash customer. Cool. I go home, wash my 1985 Toyota MR2, and once I finish I drive back to Orange Express Car Wash just to do a super quick vacuum. I pull up and the place is nearly empty maybe 2-3 other cars vacuuming. I pull right in and get to work, I've been at it for maybe 1 minute and I'm wrapping up the drivers side already and I hear shouting behind me. I look up and there is an older (late 60s) Asian man screaming at me "no vacuum! you get wash!!!" I calmly said "excuse me?" "I have another account, I was here earlier, I'm just using the vacuum really quick." He exclaimed "No! You need wash! No Vacuum without wash!" I said "listen man I pay to use this service. Who are you? Are you the owner?" He continued in his rage "No! You need pay car wash for vacuum! "No! I'm no owner" i explained again calmly "okay go get the owner or the manager because you're not making any sense" "no owner here! They go home! No manager here they go home!" He continued. At this point another employee a short hair (possibly Hispanic) girl came over and asked what's going on. I explained I have an account, I was here earlier, I was told I could come vacuum and this dude has lost his mind. She was nice and explained that technically a different membership is required to vacuum multiple cars on one account (something I was never told). I said "okay, if that's the case can you cancel my account?" She explained that no she couldn't and that only the manager who is in the morning could do it and also told me the old man Is the owner...I said "okay, while I'm still paying for this service today I'll just wrap up and cancel tomorrow" the old man screams again "No! You leave!" I said "call the police if you want, I'm going to use the service I paid for" I finished up and walked back over to the nice girl employee and gave her my other cars license plate and asked her to cancel my account in the morning because I won't be giving this "owner" any more of my money. As I'm going to leave I asked his name, he refused. I asked her his name and she refused saying "I'm new I don't know" and when I went to take his picture while he was yelling more he ran away. Spend your money how you like, but I won't be supporting people like this. I'm a local small business owner myself. If a customer did something like this in my company I'd calmly approach "hi there, in order to vacuum you need to have an account on the vehicle" "oh okay, well thanks for being a customer go ahead and finish up just next time know that do vacuum multiple vehicles you need the premium account, do you want me to sign you up?" Customer service ESPECIALLY from an owner goes a long way. You lost a loyal customer who you could have converted to a premium account. Now instead of my money monthly you get nothing and multiple bad reviews. All over a power trip, screaming and yelling over FREE VACUUMING. Do better.

    Look at the size of this place!
    Linda M.

    Would recommend this car wash again and again! I decided to go on a whim. I took my son's car in because it was SO dirty! I wish I took a before photo. All the stains from water and tree debris washed off and leaves got blown out of all the nooks and crannies of the car. I'm embarrassed to say how long it had been since his last car wash. Not sure what other posters' experiences were but I was stuck at the gate struggling with payment and the owner stopped what he was doing to come and help me. When I'm at a car wash I don't necessarily need people to cater to me, I just want competent people and a great quality wash. I wish this place was closer to where I lived but I will def make a trip out with my youngest son because he enjoys car wash tunnels and this one is at least 4Xs as long as others.

    Crack on windshield from attendant putting me too close to the left size of the car wash. Felt impact during cycle.

    I've been a customer for over 7 months since the grand opening and have been absolutely annoyed by the service lately. Every time I go for a wash I leave with more and more scratches on the paint of my car. Mind you, my car is black so its much easier to see than on a white vehicle. Recently the attendant who helps you get onto the tracks wasn't paying attention and was on his phone until I got to the track where i was a little too far left and heard metal hit my car. When I got to a coffee shop down the street I noticed a crack up the entire driver side which needed to be replaced for $500 on a deductible. I didn't even bother bringing it up as Im sure they have some sign that says they are not responsible. BUT I will do everything in my power to make sure this car wash is shut down due to the other horrendous reviews and experiences like mine. P.S. As a heads up to everyone using this, they use a treadmill style track so there's no consistency like Fast 5 Xpress where there's a metal track that locks your vehicle to be 100% straight. There have been multiple times I have not been centered and could feel the heavy impact of the car wash machines. Like everyone else said, they will smack the f*ucking daylights out of your mirrors and bend them back every SINGLE time unless you close them.

    Damage to my vehicle

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    1 day ago

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    2 months ago

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    6 days ago

    Just signed up because my old place closed. Plenty of space clean have vacuum and air. Love it wash was great. Very satisfied!!!

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    2 months ago

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    2 years ago

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    3 months ago

    just got my car washed and it's the best car wash in orange county. would recommend this place to everyone

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    2 years ago

    Three times in a row and nothing ever works correctly.It must be an omen. You sure hate to have to cancel this membership.

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    2 years ago

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    9 months ago

    Don't use Apple Pay here they have a skimmer on there machine went in yesterday and within the hour $100 was taken out never coming back

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    10 months ago

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    1 year ago

    OC unlimited car washes, excellent location, clean facility & access to unlimited vacuum

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    Ask the Community - Orange Express Car wash

    Review Highlights - Orange Express Car wash

    Went here on a whim and honestly, for $8, not bad.

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    Orange Hand Car Wash - Waiting room across the way

    Orange Hand Car Wash

    (1.2k reviews)

    Orange Hand Car Wash is still the best hand wash I've been able to find in the area. Though I will…read moresay, the prices have gone way up and I don't come as often as I used to. It's just too expensive. However if you can afford it, as the name indicates, everything here is done by hand. This is important when it comes to car washes, as the process allows for greater attention to detail and an overall superior result. Mechanical car washes tend to be indiscriminate and rough. Plus if you have a really expensive car you would not want it getting messed up by a machine and this is the solution to that issue. If you have specialty paint, or your vehicle is unusual in some way, this is also a good option. I've seen all sorts of different cars here from huge trucks to lowered vehicles. They offer the full range of standard car wash services from basic car washes, to detailing and waxing, to headlight restoration. They also have a ceramic coating treatment which I have been considering.

    I paid for the most expensive option -- the "Executive Wash" -- expecting quality service, and…read moreinstead I got the opposite. I specifically asked for no interior dressing, yet the inside is so greasy it looks worse than before. The dashboard and surfaces are slick like a teenager's forehead. The exterior isn't any better. The roof is covered in streaks, and there's an entire section of the car that looks like it was barely touched. For the price charged, this level of work is honestly unacceptable. Please do better. If you're charging premium prices, the results should actually reflect it.

    Ultimate Custom Car Care - Car

    Ultimate Custom Car Care

    (487 reviews)

    I rarely take my cars to get a car wash since I prefer to do it myself. However, when I do decide…read moreto let someone else do the job, I only go to Ultimate Custom Car Care. It has been over a decade since I've been coming to this place for my car washes and ceramic coating. They do a solid job and the prices are good for the quality you get. Everyone here is friendly and efficient. Steve, the owner, is great to work with and used to man the front of the house here. However, I've noticed that he's not always here and he has someone else taking care of the phone calls and checking in. All in all, great service from everyone. Prices are up-to-date on their website, which I appreciate. They have a really small area to park your car into their garage for the wash, so be mindful of the limited space when you come during busy times.

    My girlfriend comes here regularly to get her car cleaned, and since I hadn't had mine…read moreprofessionally cleaned in a couple of years, I was actually really excited to try it out. First thing to note--this place is easy to miss. I embarrassingly drove right past the entrance the first time because it's a pretty small opening and hard to spot if you're going even a little fast. Had to loop around the block and try again. Also, there's only space for about two cars to queue before you're basically spilling into the street. My girlfriend and I parked one behind the other, and honestly, another car behind us would've been halfway in the road. There is street parking nearby though if their little alcove is full. When we pulled in, there was a ton of activity--cars constantly moving through, getting cleaned, etc.--so it's clearly a popular spot. My girlfriend mentioned there have been times she's come and had to leave because the line was backed up into the street, so I think we got pretty lucky timing-wise. Price-wise, I think it's solid. For an exterior wash + interior clean, it felt reasonable. Since we came together, I think they held our cars to finish around the same time, so it ended up taking about 1-1.5 hours. Honestly not bad, especially since there are a bunch of cafes and restaurants within walking distance if you want to kill time. They also have a really nice waiting area--I even saw someone working on their laptop, so I'm guessing they might have Wi-Fi too. Now... my one big issue. They threw away my parking sticker. You know those apartment gate stickers that automatically open the gate? I had mine on my dashboard (still on the original backing because I sometimes lend it to friends who watch my cats). I get that it might not have been in the usual spot, but it very clearly wasn't trash. What made it more confusing is that they didn't even fully clear out small trash in my car--there were still a couple random paper/sticker backing pieces left behind, so it's not like they were just tossing everything indiscriminately. Also, for context--my car was clean going in. I don't keep stuff in my car beyond a reusable grocery bag or my tennis bag sometimes, and this was one of the rare times I even had a little bit of trash. So I don't think this was a situation where my car was cluttered and something got accidentally swept up in a bigger cleanup. That part was honestly frustrating. Overall, I would come back because they did a good job cleaning the car and the price is fair--but I'd definitely make sure to remove anything remotely important beforehand so there's no confusion next time.

    Orange Express Car wash - carwash - Updated May 2026

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