I had my hardwood floors refinished for the first time since the house was built in 1956. I had years of pet stains from having multiple cats, and they were able to sand out almost every stain. The few remaining stains are just faint shadows. I'm very impressed and extremely happy with the results. They also replaced all of the baseboards, which were mismatched after multiple renovations over the years. Joshua was very professional and let me know exactly what to expect. The work crew was pleasant, helpful, and kept me well informed. I highly recommend Raphael Hardwood Flooring if you have a floor that needs refinishing!!! read more

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Just finished our third oak flooring renovation with Raphael's. Another amazing job. Looking forward to the next project.

Floor was done but didn't suggest about base boards even I said I wanted to do new baseboards. Now I have to put in baseboards I don't really want because of the job done previously. When I tried to address the issue Josh gave me attitude. He was very rude. He was demeaning and insulting. read more

Wonderful service and highly recommended . I had my floors refinished and never thought they could look so new for how old they were. They were brought back to life after looking so horrible for so long. read more

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In recently purchasing my home, one of my main priorities included getting the white carpet ripped out of the dining room and replaced with hardwood flooring. The challenge related to this being the connected kitchen and sitting already had hardwood flooring that has since been discontinued. Josh was super easy to work with and came out to give me an estimate. Shortly after I stopped by the store room (which has an extensive selection of flooring samples) and was able to take several samples home to help find flooring that would match the existing floors. The staff at the show room helped me find flooring that was nearly a perfect match (huge relief!). Scheduling was easy, the team that did the installation were early, professional and friendly and were able to get the job done in one day. They also were great about cleaning up and were kind enough to move the furniture back into place. Overall great experience at a competitive price! Highly recommend! read more

Raphael Hardwood Flooring - Awesome job!! - Flooring Near Me - Lodi, California

In 2017, I had half my home with carpets pulled out, and underneath hardwood floors. I hired this company to sand, stain and finish them. They truly looked amazing...! 5 yrs later it was time for the other half of the house, and I rehired this company. They never fail....once again a absolutely fantastic job. Professionals...wonderful customer service, and owner Josh..is truly a nice guy! If you have hardwood floors this is the gentlemen to call and if you don't have em, take a look at there work and you will! Thank you again for your team of amazing people and for my home being just the way I imagined it to be! Thank you Josh, Mr Alex and son!! God Bless you and provide for you! read more

After doing some research on Yelp, I decided to give them a call. The person that picked up initially did not know anything about costs since he only did the scheduling and I said okay, that's fine, I just needed a rough estimate for flooring installation. He said that he'll get in touch with the owner and he'll call me right back. After about an hour, the owner calls and he ask what my project is and I told him we are looking for LVPs and I just wanted to get a rough estimate so we are shopping around for quotes. Obviously, that's what most of us do. I don't think he liked that too much and he proceeded to tell me to go ahead and choose the other companies I've received quotes from and hung up. Nothing I said was wrong, I just requested for a quote. I was doing my due diligence to get quotes from contractors but I assumed he didn't like that too much. So, if you are requesting for a quote, do not mention you've already contacted other contractors. *Update: Yes, Joshua. Obviously I am not a customer. I was only shopping around for quotes. We all do, even you, for the best prices. I am not sure what definition you used to determine if I was "serious" or not but having made the call and asking for a quote was "pretty serious." If you only consider your customers as those that have made monetary transactions with you, then consider adding that, "Requesting for a quote doesn't make you a customer, therefore your reviews will be invalid." I gave you a negative review based on your lack of assistance as the owner. Thanks! read more

Rick the craftsman that repaired my floors did a great job! The entire experience with Raphael Flooring was exceptional from ease of quote, to scheduling, to day of repair! They were always fast to respond and early for everything! read more

Raphael Hardwood Flooring - Flooring Near Me - Lodi, California

Josh and his team did an outstanding job on my floors. His team was highly knowledgeable and answered all questions I had. I would definitely recommend going to Raphael Hardwood Flooring they've really mastered there craft!! The stain looks amazing. read more

Josh and his entire team are tremendously helpful, reliable, and know how to keep to a timetable. They were the most efficient and professional team of individuals that I worked with during my complete home remodel. If you're in the market for hardwood flooring or refinishing I highly suggest you reach out to Josh and the team to get their expertise and advice. read more

Very pleased with our new floors! We have a small home in the foothills, had very little response from other contractors to refinish our kitchen floor. I contacted Raphael and Josh responded the same day, and drove up your our home the next day to look at the job. He thoroughly explained our options and quoted a very fair price. The work began the following week, and can't say enough good things about Johnny, our craftsman. He explained what he would be doing, step by step. He takes great pride in his work, and the tools of his trade. I enjoyed learning about his equipment and what they do on different phases of the job. He worked very carefully around our brand new cabinets. We went from a very dark stain to a natural finish on red oak and it turned out absolutely beautiful! We plan to do hard wood floors in our living room next year, and will definitely be having Raphael do the work. I highly recommend this company for your hardwood floor refinishing read more

Raphael Hardwood Flooring - Flooring Near Me - Lodi, California

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Raphael Hardwood did an amazing job on refinishing our oak floors. We wanted our red oak floors to be more of a muted grey/light wood and they were able to achieve just that. We decided to mix two colors with a white wash finish in the end to achieve the look we were going for. The total job took about a week. They were the only company that would come give an estimate before our escrow closed because we were wanting to start the day escrow closed before we moved in. I would definitely recommend them to anyone wanting to refinish Hardwood floors. read more

Fist off I'd like to point out that the time of COVID and all the problems that comes with it, Joshua (president of the company) didn't flake out and was straight forward with the services and price. He took the job and was able to complete it only a couple days after I called. Joshua showed up on time and got right down to work. I had two rooms with deep scratches in a hardwood floor that needed repair prior to putting the house up for sale. In about one hours time, Joshua had the repairs done so well Initially couldn't even see where the scratches were until he pointed the area out. Joshua was extremely professional and friendly and not only would I use him again, I would recommend him to anyone looking for hardwood flooring repair. read more

Poor workmanship; do not recommend! Owner did a great job of "selling" the project, their customer service, experience. The project execution told a completely opposite story. I had a 750 sq ft area to refinish which was supposed to take 4 days and displace us from the home for a little over a week. The actual project took 6 WEEKS and a lot of Advil. When the finish started scratching and lifting the first week of traffic, I notified the owner. The wrong finish product was applied I find out. A week later they sent out new guys to buff down the wrong finish and redo it with the correct product, but the layers gum up the pads, signifying (and I verified with two other companies) the products applied to the floor were not cured properly. Owner accuses me of applying wax or something to the surface. I end up in a two day battle for them to take responsibility for both problems, wrong finish, not properly cured. Entire floors need to be resanded. While I am still negotiating with the owner to have everything in writing and settling on the compensation provided me for the additional inconvenience and time out of the house, I walk into to the house and find that they have gone ahead and resanded WITHOUT MY PERMISSION. Finally I authorize the 2nd refinshing to be done. While I show up every morning, and time off work, to go over the work for the day and get them to comply with manufacturer guidelines for curing times of each product applied, the techs still rushed the job and even admitted to me they used fans to speed up dry times from 2-3 hrs to 1 1/2 (Bona Traffic HD finish). I don't know if they made that call themselves or if the owner directed it to save himself from having to pay for another day of labor. Either way, this entire project was a nightmare. Finish seems to be holding up, but I'm not holding my breath. Find someone else to do your hardwood floor refinishing. That is my recommendation. **Update** Jan 18, 2017, owner attempted to persuade me to remove this review by offering to give me my full money back. But, the point of a review is to help people make decisions about whom to hire. I stand on principal and declined the bribe. Also, reported it to yelp. read more

Our business (The Make-up & Skin Care Studio) hired these guys for our new location in January. The customer service was excellent, the wait time short, and the materials were delivered exactly as we had chosen. The install was done on the dates we were given and the work done quickly and efficiently! I've read some of the other reviews here and noticed a couple of bad ones. Unknowables are bound to happen for any business from time to time in an imperfect world with imperfect people, but I can't imagine Josh Raphael not doing every thing he can to take care of his clients. We highly recommend his company for all of your hardwood flooring needs!! read more

Raphael Hardwood Flooring - Beautiful flooring installed by Raphael Hardwood Flooring!!! - Flooring Near Me - Lodi, California

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Is there anything more satisfying than ripping up nasty old shag carpet to reveal lovely wood floors beneath? But what if those wood floors need to be refinished, and in a hurry? We were moving to our new home in Lodi over new year's and wanted the floors done beforehand. But with the holidays, we got behind and didn't book the folks at Raphael ahead of time. It was all good, though. These friendly folks fit us in between other jobs and the result was gorgeous. Are these guys angels? Perhaps. It was a Christmas miracle, to be sure. read more

We had our floors refinished By Raphael's company in August 2017. If i had reviewed it then, I would have given a 1 star review. They did our floor in a reasonable time but after we were able to finally go on the floor we noticed an uneven stain on part of the floors. I was also unhappy with finish. The sheen was completely matte. It had no shine at all. I could have lived with it I guess but with the uneven stain I just didn't like the floors. My husband reached out to the company 2 times, including speaking with the owner (10/2017) and sending him pictures. The owner agreed the floors were not up to their standards. Flash forward to the holidays, then my husbands business is extremely busy January to April and life was busy. Finally my husband contacted the company again this summer about the uneven stain and sent pictures again . He finally sent a couple of people out to our home that he called Master Craftsman . They agreed the floors had to be redone and in fact started that day . We picked a new stain and different finish. They were very clean and did the job in a timely manner. I can say that we LOVE THESE FLOORS NOW! So the job was a 5 or more star job but because of the year long delay in fixing the problem I can't give them the full 5 stars. read more

The Customer service was fantastic they took the time to help me with a small project.Helped me select the appropriate woods and stains as well as helped me stain it. I will recommend them and use them in the future. read more

My wife and I are extremely pleased with the workmanship performed by Rick and Bim in our home in Stockton. They both were very professional and pleasant to deal with and answered any questions we had as the job progressed. In my opinion, they went above and beyond our expectations in workmanship, the quality and detail that they both displayed ensures that my wife and I will be promoting and encouraging all of our friends, family and co-workers to use Raphael Hardwood Flooring for any of their flooring needs. Take care, Louis & Eve C. Stockton, CA read more

Did a major remodel replacing parquet flooring and carpet with 5 inch maple plank solid hardwood in living room, dining room, kitchen, entry, hall and master bed, bath and walk-in closet. Josh, the owner at Raphael, is very conscientious and got everything right. His installers, Juan and Jorge, are master craftsmen. It takes precision and artistry to install custom hardwood floors that are nailed down--not just glued in!! Josh oversaw the project throughout. We love our "NEW" older home!! Thanks, Josh, Juan and Jorge! read more

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We had our whole house done in engineered bamboo flooring. Except for problems (long wait) with shipping from the manufacturer, things were very smooth. They were professional and cleaned up after themselves well. Also, when the install was completed, the worker cleaned all the floors with the recommended cleaner so they were free of dust and footprints (no small job at our house, he was on his hands and knees with a rag). Since the initial install, we have had other work in the house, requiring a new transition placed (they didn't even charge). Also we have noticed shifting (which is not supposed to happen with the kind of floors we have) with the planks in a few key areas. I notice it happens where there is less flooring moving to larger areas (in the doorways). I am sure this is from the adjustment of the floors to the humidity and temperature of the house. Anyways, so far, they have been very pleasant and happy to come out to look at the problem. Josh (the owner) said that he would do the fix himself. We have yet to ask him to come, because we are waiting to finish some other work in the house first. However, I anticipate no problems with having them return. We have also called them a few times since the completion of the job for recommendations on things like putting certain things on the floor and cleaning. They have always been courteous and helpful. I would recommend them to others. read more

The quality and craftsmanship of this company is extraordinary. The owner came to my house and custom designed my flooring to the exact specifications that we discussed. His pricing was reasonable - especially given the high-end finished product. His crew was friendly, professional and meticulous. I receive continuous raves about my flooring and wouldn't hesitate to recommend them to anyone looking for quality craftsmanship. read more

Raphael flooring just completed an installation of red oak hardwood floors on our stairs. Originally they said it would take two days but it was more complicated than they thought so the process took three days. They did a fantastic job. Joshua had already installed the same flooring in our bedroom three years previous. At that time he gave me a quote for the stairs. He honored that quote three years later. This is a fantastic company with great crews working for them. I would highly recommend them to anyone needing hardwood floors. read more

We just had our hardwood kitchen floor refinished by Raphael Hardwood Flooring and they did an outstanding job. The floor looks brand new and there wasn't any dust in the house. They did a great job. I would highly recommend them for any hardwood flooring job!!! read more

Superb customer service starting with the nice Lady Ruth who answered the telephone, then Josh who did the estimate, and Igor who did the work. Excellent craftsmanship, fair pricing, accommodation service. read more

Took over a month for an estimate, took 2 weeks for them to get materials, then I had to pick it up and load it myself with there own forklift! When I got home, noticed the material was way different for my sample. Took them another month to get me the right material. Bad experience all around. Don't return your calls right away takes them awhile for them to get back to you! read more

I highly recommend Raphael's. All the employees are friendly and courteous. When I received the estimate I noticed it only listed two bedrooms not three; I called the store and asked they were quick to figure out the discrepancy. Everytime I called or email they responded in a timely fashion thoroughly explaining to me all that was happening. I will use them again and recommend them to anyone and everyone I know. read more

After communicating with Raphael, I realized that the estimate could have gone to spam. Raphael did his best to make things right. I would definitely give him another chance. read more

Raphael did such a gorgeous job on my stained scratched hardwood floors. Igor came and finished my floors with an all natural veg oil based stain, in a lovely oak color. You would never know that they were in bad shape, they are a lovely showpiece in my home now! And the natural stain is environmentally friendly to my asthma. They were always on time and were done when they said despite some obstacles in my house. Great job!!! read more

We pulled up our carpet over Christmas expecting to lay tile in our dining room and found beautiful hardwood floor! We had Raphael flooring come in and do our floors. It was quite a job as we found a part of the floor had been removed and had plywood. Michael was the one from Raphael's that came to work on our floor. There was a lot of lacing in of new wood but he did a beautiful job. Worked consistently and was always pleasant and on time. Cleaned up every day really well also. Our floors turned out amazing. I would recommend Raphael's flooring and Michael in particular to anyone! read more

I cannot say enough good things about this company. I had them do a dance floor in a Grange hall that had not been touched in years. When Josh came out to give me the estimate I explained that the hall is used for dancing about five nights a week. He told me he knew exactly what needed to be done and what kind of top finish is to put on the floor at the end. Now that they have completed the job I honestly believe we have the most beautiful dance floor in the valley. I would recommend Josh and his company to anyone at anytime. read more

Thanks so much for the quick work and the floors turned out beautifully. Thanks Kevin....

I was browsing yelp and saw that Raphael's had less than a 5 star rating, which really bothered me. They refinished my hardwood floors two years ago. They got me in last minute, were fast, offered suggestions and two years later the floor is still beautiful. I couldn't say enough good things about this company. read more

My husband and I have been frustrated with our dilapidated dwelling. Due to the economy we are underwater on the mortgage and cannot escape the filthy shack we live in. On a whim we called Raphael Flooring for an estimate. Josh came out to survey the horrid scene. Being the struggling blue collar working class individuals that we are, we could not afford to have the whole house done. Josh consented to allowing us to do a room at a time. His worker bee showed up and was very knowledgeable about what kinds of wood we were dealing with, and about what stains would work for our little room. He worked all the day long then came back to finish the very next day. It was so exciting to arrive home from work and see our newly refinished floor. It may be just a tiny room in an old outdated house to most people, but to us it is the world, because it gives us hope that this tiny ramshackle abode can become the beautiful home we long for, once we are able to have the rest of these beaten down splinters refinished. The only problem is that all the junk we removed from the room is now not good enough to go back in. I'm thinking about leaving the room empty so we can just look at the floor. read more

Raphael's is the best! Their staff is professional, on time and the only hardwood floor experts who are truly that, EXPERTS! After having a water leak in our kitchen our homeowners insurance called four different flooring companies in to give their opinion about our original hardwood floors. All four companies said the floors couldn't be saved, couldn't be matched and couldn't be sanded down and refinished. Josh Raphael was the only expert who assured us that he could fix it and make it more beautiful than ever. His staff delivered! I cannot tell you how gorgeous our floors are. Not only did they repair the parts that were ruined, it matches seamlessly and after the refinishing our floors are perfect! Every person on Raphael's staff was wonderful! I will never let another floor company touch our floors!!! read more

We are thrilled with the way our refinished Hartco oak floors look! It feels like a brand-new floor even though we have lived on them for 25 years! The craftsman from Raphael's Hardwood Flooring was very professional and explained every step he took. He was contentious about covering everything and took extra care to fix dings, cracks, etc. Josh was extremely professional and friendly as well. This company truly understands hardwood floors and I would recommend their services to anyone. read more

We have had Rafael Hardwood do 2 jobs for us. Both were done on time and we were very happy with there service. They do quality work at a fair price. read more

This is the second time using Raphael - one for a refinish of old wood floors in bedroom and addition of wood flooring in living room to match the kitchen flooring. Josh was patient while I spent several months deciding to go with wood or carpet (and yes, Josh does carpet too!) I have had many compliments on the floor. All the people at Raphael's that I worked with are great! They are even helping me with a project for my kitchen table by giving me advice and even gave me a can of finish to get things done right. They are a hard working and nice company to work with. read more

This is our second experience with Raphael and we are very happy with our new Gem Core floor. There were a few minor issues but the owner, Josh, always follows up and makes sure that everything is taken care of to the customer's satisfaction and that is what counts in the end. After a water leak ruined our real hardwood floor we decided to go with a more practical, waterproof floor. It really is gorgeous and we are thrilled to know that Raphael stands behind the products it sells. Plus, Josh is just the nicest person and very professional! Thank you Josh and team! read more

My 87 year old mother fell and broke her hip and is currently residing in assisted living. The carpet in her Master bedroom was very old and gross. I needed to rip out carpet and refinish the hardwood floors beneath. I live out of town (2 hours away) and I am trying to ready her house for her return. Raphael Flooring made coordinating the job start to finish (from out of town) very easy! Josh is very knowledgable and provided a very fair estimate. Pamela in the office was so helpful in organizing every detail of the job. Oh, and the finished product is amazing! I could not have been happier with Raphael Flooring! read more