Blue Water Pools is the absolute BEST! It's difficult to…read morefind a reliable, fair and knowledgable pool company. Elan Eifer & Blue Waters Pool are just that. They are experienced, patient and extraordinarily knowledgable. I've been using their services for quite some time now. Just recently they resurfaced my pool and installed a new heating system and I couldn't be more pleased. I have highly recommended Elan and his team to friends and colleges as they never disappoint.

LIARS !!!!!!!!!!! These guys are the worst. They don't come out if you're on vacation and charge…read moreyou for the services not provided. Fraudsters and Liars!!! They claimed they couldn't get into the property. Lies!!! Do not use this company they charged for the month but came out only once.

They did a complete pool remodeling for us, which included: re-plastering & re-tiling, updating all…read morethe plumbing, adding a gas heater, changing circulating pump&filter and balancing the water after refill. They worked very well - everything they did was done properly and with great care for the surroundings. They listened carefully to all our special requirements and adjusted the work-plan as we asked them. We even felt comfortable going out of town for a week while they continued doing the work - which is exceptional for us, as my husband is very particular about any remodeling around the house. The work was completed on time. The price was very reasonable. They were very knowledgeable about every aspect of remodeling. After finishing remodeling & filling up the pool they balanced the water and gave a mini-training to our pool guy on maintenance. I definitely would recommend them for any pool related services!

I originally called them out to fix our pool heater. We had another company trying to fix a probelm…read morewith our pool plumbing. They were not successful. Alfredo correctly diagnosed the problem with our pool plumbing. He replaced an old copper skimmer with copper pipes, put in a new efficient PVC skimmer with 2" PVC pipes and made two new return lines, also in PVC. Everything works great. Our pool has better circulation then ever AND he fixed the heater. They were also very neat and cleaned up everyday and took away all the debris at the end of the job. I highly recommend them, especially if Alfredo is in the lead. He knows his stuff.

Matt is the best. First - he fixed the pool heater problem quickly. But more than that. There…read morewas great communication and he was upfront on pricing. So recommend this service

So happy to find a honest and good company. Matt has great communication skills. He explained the…read moreissues as he was fixing it. It's not always easy to find super honest, efficient and trustworthy people. Matt is the real deal! My pool cleaner didn't know how to fix the issue. Matt shows up with a mobile pool shop. He was so quick to diagnose and repair the pool heater. Well worth his services to have peace of mind it was done right.

Everyone, at this Culver City outdoor pool and spa company, is Always a pleasure--Helpful in…read moreconfronting any issues that come up. I purchased an Endless Pool and Spa from them three years ago. It was installed withe awesome perfection! And maintenance for draining and cleaning has been down 4 times and has always been well done and efficient. Recently I had shut down the pool and had an issuing with restarting. They sent out their technician **Ray who was just wonderful, got everything started and explained to me what had occurred as well. A shout out to **Kheshawn the gentleman who performed the last pool cleaning! Amazing job! **Also to Jessica and Yasmin who have always responded timely to my calls and deliver exceptional customer service!! BRAVO Lifestyle Outdoor...you're doing something right to attract, and retain, this caliber of people!!! Also an overdue thanks to **Juan, an electrician who did the original work to install additional circuits for the pool!! Excellent job! THANKS TO ALL!!

UPDATE: I was able to communicate with Spencer, the owner of the company, who reached out after…read moreseeing this review and offered to refund some of the charges for the repair because of the issues I encountered. I really appreciate it, and am revising my review accordingly--I will keep using this company and hope it all goes smoother in the future! Original review: They really don't care about client experience or quality of work anymore I was a customer of this company for a number of years and used to have a great experience with both Rick (for cleaning) and Javier (for repairs). Then, the company started cutting costs and hired a young guy with no experience to take over the cleaning. Suddenly, my service became haphazard--with pieces of my spa broken during service with no notice. When I would call later, they would deny that the new cleaner had broken the piece. Anyway, I had to finally quit their cleaning service when I came home after a cleaning to find dirt strewn all over my yard and concrete tiles stained through negligence. Enough. But I stayed with the repair service, because Javier was great, knew my spa and was always reliable. A couple months ago, I needed a repair and requested Javier specifically. They said he was in demand and it would take longer to book an appointment with him. Fine, I would wait happily. Finally, the day of the appointment, a new young guy showed up, shocking me since I'd been waiting for the person who knew my spa and who I trusted. But, to be open-minded, I let the young guy work on my spa. Mistake on my part, and I now regret it. He diagnosed it, got the part and came back to install it. So far so good. But after he left (without refilling or testing the spa) I realized my spa now was leaking. Turns out when he was installing the new part, he broke our custom drain system and didn't mention it. Just like the other young man. It's shocking really - to have a company culture where service folks think it's okay to simply not mention to you when they break a piece of your equipment. I called them back to diagnose, which they did, and said they'd call back with a "plan". But I didn't hear back from them. When I finally reached out to see what the plan was, they said they had pieces "on order" and they'd call back in 2-3 weeks. The pieces were pvc pipes and valves that can be purchased at any hardware store. No need to "bulk order" as I was told erroneously. I said forget it - we'd fix it ourselves, but could they at least discount the original repair to make it fair to me. They refused, and immediately charged my card the full amount. So, here I am, doing the only thing that a client can do in these days of declining accountability and lack of quality service: giving you a full report of what you can expect when interacting with this company. I hope you can learn from my experiences.

Greg showed up to look at my Spa after 3 others I called did not. Diagnosed the issue right a way…read moreHe ordered the part I needed came back and made the repair. A day later my Spa developed another issue, unrelated to the previous one. Greg called my back immediately walked me through several possible fixes, and got me up and running again. They respond quickly to service calls and provide great customer service. Will use them every time I need a repair, part or chemicals.

I can't thank Cindy enough for her help. Our spa heater stopped working recently and I just assumed…read morewe would need a new one. I called Spa Service Center and Cindy walked me through some basic troubleshooting that led me to confirm that the issue was only a filter replacement. While I was at the store she confirmed for me that I was using the appropriate products for basic upkeep of the water and even gave me some advice on what product to buy the next time I change the water. I'll be coming back to spa service center for all of my products going forward. Thank you again, Cindy.

I've had Michael with Pool SOULution inspect all my clients/buyers pools before buying their homes…read more He shows up on time, does an extremely thorough inspection, answers all my clients questions and helps me handle my request for repairs if there are any when asking for either a credit or the seller repair. He's fair and trustworthy. I'd hire him with no hesitation. Thank you Michael, great family man, too!

MIKE came through today. I was coming out of work and I noticed a guy at the round about in front…read moreof the ER. I asked him if he was a poolman? He said, " yes and how can I help you?" I explained that my pool man hasn't been coming by and I was in the process of shocking my pool. I was hoping my pool will be ready before this weekend. I'm throwing my youngest son a birthday pool party Saturday. Without hesitation he said "shoot me your address and I'll come by to take a look." (Eventhough it was his day off) Not only is he knowledgeable about the pool but you can tell he's kind, humble, honest and a great teacher. He took his time to go over what's the next steps to getting the pool ready for Saturday/ready for summer. He taught me about the air bleed sock for DE filters and manifold. He even gave me a FREE O ring for manifold. Thank you for your help today. I greatly appreciate you. I highly recommend Mike as your next pool guy.

We have been using Ricardo for several years to service our pool and jacuzzi! Excellent service…read moreweek after week. We highly recommend King Neptune Pool Service! Happy Swimming!

Weekly service was ok for a while but as soon as something major comes alone this is not the…read morecompany for the job. Let's just say when the going got tough, they got gone!Unfortunately I had to learn this the hard way and hope others will benefit by my feedback. There are plenty of other pool service companies out there. Ask plenty of questions, like do you believe the heater is part of the pool/service.

I can't recommend Mister Poolman enough! I had a very small pool repair project, and had very low…read moreexpectations that anyone would want to help. Instead, I received an immediate and courteous response from Ryan, followed by the same level of incredible customer service and professionalism that one would expect for a large job! Truly, he made nothing from me, but went beyond and above to help me. I really felt like he cared. I am so grateful, and very happy with the outcome of the project. I wouldn't hesitate using Mister Poolman again for future (hopefully larger) projects. Thank you!

I have been working with Ryan at Mister Poolman, and I have nothing but great things to say about…read morehis work ethic, communication, attention to detail, and personal skills. This property located in Burbank got a full revamp, and it went off without a hitch! I'd recommend Ryan and Mister Poolman to anyone who wants to redo their pool and spa! The price was more affordable than other vendors in the area, and we are so pleased with the work! I'd give them 10 stars for their customer service alone! Great work Ryan!!