Everyone, at this Culver City outdoor pool and spa company, is Always a pleasure--Helpful in…read moreconfronting any issues that come up. I purchased an Endless Pool and Spa from them three years ago. It was installed withe awesome perfection! And maintenance for draining and cleaning has been down 4 times and has always been well done and efficient. Recently I had shut down the pool and had an issuing with restarting. They sent out their technician **Ray who was just wonderful, got everything started and explained to me what had occurred as well. A shout out to **Kheshawn the gentleman who performed the last pool cleaning! Amazing job! **Also to Jessica and Yasmin who have always responded timely to my calls and deliver exceptional customer service!! BRAVO Lifestyle Outdoor...you're doing something right to attract, and retain, this caliber of people!!! Also an overdue thanks to **Juan, an electrician who did the original work to install additional circuits for the pool!! Excellent job! THANKS TO ALL!!

UPDATE: I was able to communicate with Spencer, the owner of the company, who reached out after…read moreseeing this review and offered to refund some of the charges for the repair because of the issues I encountered. I really appreciate it, and am revising my review accordingly--I will keep using this company and hope it all goes smoother in the future! Original review: They really don't care about client experience or quality of work anymore I was a customer of this company for a number of years and used to have a great experience with both Rick (for cleaning) and Javier (for repairs). Then, the company started cutting costs and hired a young guy with no experience to take over the cleaning. Suddenly, my service became haphazard--with pieces of my spa broken during service with no notice. When I would call later, they would deny that the new cleaner had broken the piece. Anyway, I had to finally quit their cleaning service when I came home after a cleaning to find dirt strewn all over my yard and concrete tiles stained through negligence. Enough. But I stayed with the repair service, because Javier was great, knew my spa and was always reliable. A couple months ago, I needed a repair and requested Javier specifically. They said he was in demand and it would take longer to book an appointment with him. Fine, I would wait happily. Finally, the day of the appointment, a new young guy showed up, shocking me since I'd been waiting for the person who knew my spa and who I trusted. But, to be open-minded, I let the young guy work on my spa. Mistake on my part, and I now regret it. He diagnosed it, got the part and came back to install it. So far so good. But after he left (without refilling or testing the spa) I realized my spa now was leaking. Turns out when he was installing the new part, he broke our custom drain system and didn't mention it. Just like the other young man. It's shocking really - to have a company culture where service folks think it's okay to simply not mention to you when they break a piece of your equipment. I called them back to diagnose, which they did, and said they'd call back with a "plan". But I didn't hear back from them. When I finally reached out to see what the plan was, they said they had pieces "on order" and they'd call back in 2-3 weeks. The pieces were pvc pipes and valves that can be purchased at any hardware store. No need to "bulk order" as I was told erroneously. I said forget it - we'd fix it ourselves, but could they at least discount the original repair to make it fair to me. They refused, and immediately charged my card the full amount. So, here I am, doing the only thing that a client can do in these days of declining accountability and lack of quality service: giving you a full report of what you can expect when interacting with this company. I hope you can learn from my experiences.

I have a very old filter (200 Pentair Series), and it just seems to be breaking down, First the…read moregauge, then the clamp knob. I didn't realize Pentair doesn't make the original gauge for the 2000 series (as I was told ) at a couple of supply stores. So just installing a new one was a choir using a newer gauge with air relief. After attaching it on I was fastening the clamp only to find out that the screw clamp was stripped, I thought it was just the knob. Luckily I brought in the clamp ring with me. The gentleman (forgive me for forgetting your name) was very helpful! I told him I needed the knob for the 2000series Pentair filter, and told him that I did bring in the clamp ring. He tried on a knob but wouldn't fastened, he then went in the back supply and took the clamp ring with him and returned back with another one on along with the clamp and gave it to me. I thanked him and told him he had just made my day, and it was only 0545 in the morning. I'm so grateful for people like him who are kind, helpful and trustworthy.

I try to support local businesses especially during COVID. I stopped by just needing a part and was…read morethe only customer in the store. I stood there for 17 min while the parts guy was on the phone. Evidently No one else was allowed to help. Despite my asking for help. Ultimately after nearly 20 min of waiting and no sign of the phone call ending soon I left Ranch Pool supply and ordered the part on Amazon. So much for building relationships with local businesses! Very disappointed in this neighborhood business!

Blue Water Pools is the absolute BEST! It's difficult to…read morefind a reliable, fair and knowledgable pool company. Elan Eifer & Blue Waters Pool are just that. They are experienced, patient and extraordinarily knowledgable. I've been using their services for quite some time now. Just recently they resurfaced my pool and installed a new heating system and I couldn't be more pleased. I have highly recommended Elan and his team to friends and colleges as they never disappoint.

LIARS !!!!!!!!!!! These guys are the worst. They don't come out if you're on vacation and charge…read moreyou for the services not provided. Fraudsters and Liars!!! They claimed they couldn't get into the property. Lies!!! Do not use this company they charged for the month but came out only once.

Precision has been servicing my spa for a number years. Their service is outstanding…read more I live in the Hollywood Hills where the winds blow and leaves are a constant problem.. Precision keeps my spa sparkling clean. Outstanding service.

Be aware, even after Precision sent a tech to determine the scope of the tub work -- and they said…read morethey ordered parts -- two weeks later and they do not respond/no one answers their phone -- and we are left to start over and choose another vendor. The tech they sent was very respectful and knowledgeable, but maybe they went out of business? Very frustrating for us as the management company and for the tenant who has been waiting for the service repair.

Greg showed up to look at my Spa after 3 others I called did not. Diagnosed the issue right a way…read moreHe ordered the part I needed came back and made the repair. A day later my Spa developed another issue, unrelated to the previous one. Greg called my back immediately walked me through several possible fixes, and got me up and running again. They respond quickly to service calls and provide great customer service. Will use them every time I need a repair, part or chemicals.

I can't thank Cindy enough for her help. Our spa heater stopped working recently and I just assumed…read morewe would need a new one. I called Spa Service Center and Cindy walked me through some basic troubleshooting that led me to confirm that the issue was only a filter replacement. While I was at the store she confirmed for me that I was using the appropriate products for basic upkeep of the water and even gave me some advice on what product to buy the next time I change the water. I'll be coming back to spa service center for all of my products going forward. Thank you again, Cindy.

Friendly, knowledgeable and very helpful staff. Great place for the professional and not so…read moreprofessional DIY selfers out there. I'm a professional and find this store super convenient, they have almost everything I need in stock. Think hardware store on steroids, plus landscaping stones, rocks, pavers, fountains and more. Not sure how you want to decorate your yard, spend some time and walk around the store and yard, you will come up with some great ideas. They deliver.

This is specifically about Rudy in the paint and key department…read more Rudy used to help me with hardware stuff over at the old lumber yard at Lincoln and Broadway. (Not BB, but yall remember that place.) As the daughter of a professional tradesman, I know more than average about what I'm looking for in hardware. And Rudy was also helpful with a smile and without any of the attitude about helping a lady look for a special piece of hardware. I was a little sad when that old lumber yard place closed, mostly because Rudy. Now, I'd also go over to Bourget bros for garden rocks and the occasional drill bit. And yall could not imagine how delighted I was that BB had the wisdom to hire Rudy! I think higher of the whole establishment in general because of it. Our fella Rudy is working in the paint department and two weeks ago he helped me make some duplicate keys I needed. He's still being awesome. If you need paint or key or anything in Rudy's department, do yourself a favor and see this gem of a human. I snapped a lil pic to show my husband that Rudy is helping me. (I hope that cool with R.) I just think he's a hardworking, nice fella and I'm happy he's still working nearby. In my mind he's part of all the little things I like about living in SM. (I'm somewhat less a fan of getting shouted at in the parking area, but I get it... they are trying to keep things moving. )

Down home hospitality. Friendly and Great service. I maintain my own pool but appreciate that they…read morewill test my water anytime I bring it.

If I can give a 0 stars I will, this place is overpriced and the owner is very very rude, he needs…read moreto learn how to be respectful when he talks.

Excellent customer service, especially in the lumber department…read more After trying to source decent quality 1/2" Struct 1 plywood at the big box stores with no luck I came to Anawalt and was pleasantly surprised they had what we needed, good quality plywood that had a nice appearance and could be left exposed, which is our intention. We went in on a Saturday and met Ben Bonilla, he was patient and helpful showing us the various options they had and answering all our questions. Once we found our material he went above and beyond by arranging for a Monday delivery while on his day off that same Sunday. The Monday delivery was critical because we had the framing crew needing the material then. Can't remember the last time a business and their employees being that helpful. Thank you Ben!

My husband and I stopped by Anawalt today for several items. We first went to the lumber section…read morefor window casement molding. We were helped by Adan who deserves mention for his excellent customer service. We needed a few molding samples which, unfortunately, were not available in store. Adan got on the phone and immediately put our request on fast track. He also directed us to other items that we were in search of. We received top notch service from Adan and are truly thankful for his help.