I used Ramalho to trim a Leyland Cypress on my neighbors property which extends on to my driveway. Scheduler was very professional and communicated very well with me. Approximately 2/3's of the tree is over my fenceline, the understanding was that branches on my side would be trimmed. The crew only trimmed one area and left a significant number of branches on my side uncut. I expressed my dissatisfaction to the foreman, he said he could only trim branches on my side. The crew failed to address numerous branches on my side. They were here for a total of 20 minutes and charged me $350. Additionally, they failed to clean up to my satisfaction with a five person team. This was a simple job that could have been completed to my satisfaction with another 15 minutes of effort. Customer service was not displayed in my opinion. Ive used other tree companies and had a way better experience. I wont use or reccomend this company read more