Had and emergency! Furnace was not going on The on call…read moreservice person called back and told me they were Not taking on new customers! I had used them in the past

I live in Milford NH and had my furnace fail last week. They took the time to explain the issue to…read moremy wife in detail and go over options. We decided to replace it. They again walked through everything with us and offered reasonable options. The installers were also very professional and knowledgeable. I will use them in the future and will be recommending them to my friends in the area.

Bego came out on Christmas eve on very short notice when no one else would. Unfortunately, my water…read moreheater needed a part he did not have, so he referred me to another, larger, company. Because he wasn't able to complete the repair with what he had with him, he didn't charge for the visit. He was the only company that would come out and help me that day, so I appreciated that.

We needed a utility sink installed in our basement. Two plumbers quoted with an evacuation pump…read more Bego calculated that it could be gravity, no pump or electricity required. He was on time for the quote and the work. He's detailed oriented, knows the plumbing codes, takes his time to do it right and quotes a fair price. He's a pro and I referred him to a relative since I was very pleased with the result. I'll go right to Bego and Son next time I need plumbing work.

I've never left a negative review before, but I feel morally obligated to share my experience so…read moreothers considering mini-split installations can be warned. From the start, the installation process was riddled with problems. Rather than detailing each issue (which the company would likely try to excuse, as they did every time I raised concerns), I'm posting pictures so you can judge for yourself. I strongly recommend getting everything in writing--many verbal guarantees I received were completely disregarded. For example, instead of floor units in my kids' bedrooms, I was given ceiling units, one of which is positioned so low it practically touches my son while he sleeps. Now, as I'm finishing my basement, I had a friend who works in HVAC assess the mess Earth Tech left behind. He estimated it would take 3-4 days and cost around $3,000 to fix. He also explained the risks associated with their work: pipes joined in the middle are prone to future leaks, especially when unsupported, as stress on the joints increases the likelihood of failure. With so many joints, locating a leak would be nearly impossible. Shockingly, much of the system is held together with duct tape. While this may last through their warranty period, it's clear the entire system was designed to last just long enough to shift the responsibility of repairs onto the customer.

BEWARE! These people were inept or in bad faith or both. Made serious mistakes in the installation…read moreof my Heat Pump that cost me more than twenty thousand dollars.

In 2024, Lamco repaired our HVAC system, during the initial diagnosis they quoted us an hourly rate…read morefor the technicians which was mutually agreed and quoted over the phone. Clarification was further provided that the technician would charge for the hours that they worked for (Initial Estimate was ~5hrs work). Once the work was completed, the back office sent an office for the amount for the whole estimated time even though it took less than half the time (~1.5hrs). When the invoice was received it was a shocker since based on the communication prior to the work it was agreed to be per hour basis. After refutation, the invoice was revised to a lower number but still did not reflect the hours the technician worked. Its been a struggle to ensure alignment - I would not recommend them for any work!

Had some bath plumbing changes made to a 75 year old home. I worked with Chris via e-mail to detail…read morechanges and select new hardware. When hardware was available, I received a friendly e-mail for possible scheduling dates. Eric arrived right on time and got right to the job. He used drop clothes to protect floor and counters, cut away bath tiles to access old piping, ran new water feeds to a new, single handle control valve. Installed matching spout, drain, shower and matching decorative trim plate to cover the new control valve. At the end, Eric checked the valve scald setting to endure safety of the new water output. We were shown what he was doing as the project progressed, and he cleaned up all trash to our satisfaction at the end. Eric was here about 5 hours and was totally professional and friendly throughout. We are totally satisfied. Laamco has maintained our old HVAC system for decades, and recently installed a replacement system. They have installed a new water heater as well. We are completely satisfied with the technicians, plumbers and staff at Laamco. We highly recommend them for any heating, cooling or plumbing service or maintenance.

I have used Burgess plumbing and heating since 2016, including a new hit water tank install, with…read moresome additional shut off valves installed as additional redundancy.

Called and spoke with owner Mark about servicing my heating system. He was able to get someone…read moreout that same day and they did a great job! They even looked at the propane fireplace to see if they could help with an issue with that! Highly recommend!

Mike has been servicing our old combo furnace and hot water heater for years. Finally, we had to…read moremake the decision to replace the system. Mike walked us through every step of the way and never pushed us. He shared his knowledge and expertise with us to aid us in making the best decision for our home. He and his team working tirelessly to get the unit replaced as quickly as possible. Everyone was incredibly professional and meticulously to do a great job while respecting our home. I have and will continue to recommend Mike to anyone is need of a plumber.

Always fast, efficient, competitively priced and quality work..!! I will use Riverside any time I…read moreneed plumbing or furnace repairs.

Had these guys come out to clean my boiler, after the previous guy lost his business to covid. They…read morecome out cleaned it, pointed out items that need replacing and told me to call the shop for ordering and pricing. He double charged me and fixed nothing. Called the shop today and the receptionist said we had to order the parts and let them know when it needed to be installed. Didn't give us a list of these parts or numbers to order it. I won't be using them again. I don't care if times are tough. I don't get to use that excuse when you come to my intensive care unit. Find a company with some customer service. We also waited months for our cleaning / called back in October when our furnace wouldn't start with no return call.

Would HIGHLY recommend these guys for ANY home project. We've used them now twice in the past year…read more- new shower and new kitchen - and beyond how easy it was to work with them they are also extremely reasonable. Extremely. Tom and Mike are the best. Call them for any home project you're considering. Important to add - their employees are GREAT. Trustworthy and reliable. Honest and personable. A huge testament to their work.

We recently bought a house that was built in 1986; it still had the original oil tank and burner…read more The tank started to leak a bit so we took the opportunity to convert to propane. After soliciting 3 bids we chose Trolley Crossing Heating and Cooling. This turned out to be one of the best decisions we've made in all our home improvement and renovations. Their pricing was by far the best, which was not the only consideration. Mike's indepth knowledge of heating systems was impressive. He came in, knew what needed to be done and just got it done. The work is meticulous; the inspector from our town was impressed with the work done. The new propane burner looks like a piece of art work compared to the oil burner beast we had. Another rarity, Mike communicates very well and responds promptly to texts and emails. I would not hesitate to recommend Trolley Crossing Heating and Cooling for any job they bid on. They are amazing!