I've been using Ken and his team for several years after a referral from a friend. They have been…read moreprofessional, reasonable; informative, helpful, and have proven work. I recently decided to try replacing my very old sink disposal that was making a loud grinding noise. It was at least 30 years old so I wasn't surprised. The repair was surprisingly easy as I used the same brand to replace and the flange is the same after decades so I didn't need to do the hard work of interacting with the sink itself. When I pulled out the old unit, sure enough there was Ken's sticker on it from when he installed it for the prior owners of my home decades earlier! It was so old it didn't have an area code needed. Ken's team also told me about some repairs that could be safely deferred and done with the help of the local town when they did other repairs they are responsible for, which saved me about $1000. Tip: visit the Absolute website as there are usually coupons available to reduce the service charges.

I have to upgrade my experience. Since our first encounter with Absolute, we had a couple new…read moreissues arise and they were the first ones I called. The first one was a leaky radiator pipe in our bedroom which they were able to fix quickly and saved us from having a major problem if the leak continued and or if the pipe outright busted. The technician also noticed a problem with our water tank and gave us suggestions as to how to fix it. I gave him the green light and he was able to do everything in one day which saved time and rescheduling costs. This past week, I asked them to do what was supposedly a quick and easy faucet replacement in a bathroom sink but it turned out to be more complicated than expected. Bryan and very good in explaining everything and getting all the repairs done. So, after using them 3 times and been extremely satisfied with the results, I felt that I needed to upgrade the number of stars to reflect how much I appreciated their time, work, professionalism and helpfulness. I hope to be able to keep this relationship going when other projects arise.

these guys are the best in the business. always on time, communicate very well, provide A+ service…read moreand value. cant recommend them enough

Magnifico Plumbing and Heating are excellent plumbers. They were prompt, professional, and…read morecourteous. So, what's the problem? If you are in the top 1% of wage earners in the country, then these guys are right for you. They were at my house for 50 minutes, replaced a faucet stem valve and a bathtub drain plug for $600.00 dollars'. (Cost of parts on Amazon are on the top side $50.00.) Now, let me be fair. I never asked for his hourly rate. That's on me, not the owners of Magnifico. I'm stupid, don't you be.

Dan and his son Tyler helped me trouble shoot an issue with my mother's furnace this morning. Not…read moreonly were they knowledgeable but Dan drove out of his way to get a part for us. They were courteous, very friendly and very affordable. Dan took the time to discuss over the phone a plan of action and they handled it swiftly and worked very clean. The heat is on and mom isn't cold anymore! I will recommend Callahan Mechanical Services to everyone I know in need of service. I can't thank you guys enough!! -Rich S.

I appreciate the excellent service provided! It truly went beyond my expectations. I felt…read moreappreciated and well cared for throughout the entire experience. Thank you for such exceptional service! Dan is friendly and punctual--fair with the price for his service.

I am a new customer and found them to be an amazing company. Excellent customer service with great…read morecommunication skills. I was dealing with "Thermoil in Belmont, MA" and got zero answers from them with back and forth nonsense about an electric water heater that I needed replaced. So after a few months of nothing from "Thermoil", I texted 128 Plumbing in Wakefield on a Sunday, got a response and had an appointment for the beginning of the week. They had a person come over to look at the work I needed done and the next day they had "Tony and Santos" come over for the installation of a new electric water heater. They have great service plans for their customers, giving you the top products offered in the field for your piece of mind on longevity and durability. You know who you are dealing with when someone comes over to work in your house with company vehicles. Not someone in a beat up personal vehicle that looks like they are having issues. If there were more star ratings I could give for 128 Plumbing it would be a 100% star rating. Charlie Boyd Chelsea, MA

Quick service and the technician was prompt. Price was on par with other competitors but I feel the…read moreservice was above and beyond.

We're a small collective that shares stories from freelance and contract workers who've been…read moretreated unfairly. This is one of those stories. A contractor was hired by this company to build a fully functional website on a rushed timeline. They were told they were the only person working on the project, and that the urgency was due to the company's former developer being in a legal dispute and planning to take down the live site by June 1st, 2025. The contractor dropped everything to help and finished the site two weeks before the deadline. Over the course of several weeks, the contractor even went to their office multiple times for meetings with the owner's son and other team members, working in good faith to move the project forward.After the work was done, it came to light that two or three other people were also working on the same site, despite the company claiming otherwise from the start. When the contractor followed up for payment, the owner's son who was the main point of contact allegedly said "My boy could do it for less than $1,000, so our initial agreement on price is gonna be a lot less now." He also added he was going on vacation in 15 days and "didn't have time to deal with it." All this while wearing an expensive Rolex. The contractor was told, "Send me the invoice I'll pay you for your time." The invoice was sent immediately, and the son followed up once more saying, "I'll get back to you." After that, he went completely silent no reply, no payment. The contractor was left dismissed and disrespected. The stress and anxiety from this on top of an existing heart condition led to serious mental and physical strain. Legal steps have since been taken. This post is meant to warn others if you're a freelancer, contractor, or subcontractor, be cautious. Get everything in writing, and don't ignore red flags. No one should be pressured, misled, ghosted, or lowballed after showing up, putting in the time, and delivering their end of the deal.

JGriffin is by far the best HVAC we have had!! They are thorough - pleasant and explain exactly…read morewhat needs to be fixed or what they are doing! No pressure!! Thank you for all the help!!! A job well done and Office customer service is great to work with!!

Extremely professional- very informative-kept me apprised of everything I needed to know-punctual…read moreReally nice guy Ray showed up and was just great explaining everything to me and helping me make my heat pump work better for me. Finally, a great experience with a service technician-it's rare these days!!

We had Morris Plumbing install a split AC unit. They were fantastic. From their response on the…read moreinitial phone call to the rep's visit and recommendations, they were extremely responsive. Chris arrived on time (a big plus for me). He gave us excellent advice, a true expert. They coordinated installation at my convenience. Manny and Dan installed the units -again - arrived on-time. They said 7AM - and they were unpacking their equipment by 6:55. Both of them were so nice and friendly. Their work was clean and even suggested wrapping the units since the hardwood floors were going to be refinished the next day. Excellent idea! saved us a lot of headache if all that dust got in the units. Would DEFINITELY CALL THEM AGAIN!!!!

Mark was the most informative/consultative professional to bid on my boiler replacement. The…read moreproject dates never slipped, the job was done on time with minimal disruption to our heat/hot water availability. Mark was very responsive to questions during the quoting process as well as pre and post project. Highly recommend Epic.

I use Epic on a regular basis and there's nobody else I'll go to now. For starters they ALWAYS call…read moreme back. Between their quick response, their friendly, knowledgeable, professional team and their ability to diagnose and problem solve they get the job done right every time. I highly recommend Epic.

This company came out after two other companies had looked at my system. The other companies told…read moreme to get a whole new AC system installed, to the tune of $20k. ABC was easy to contact and was very responsive. He visited my house and did a thorough job of troubleshooting the system. He was able to find that the system needed a small electrical repair and that everything else was in fine working order. Highly recommend!

very responsive and knowledgeable on a wide variety of appliances. Will use again for any repairs!read more

Dan replaced broken sewer line in the basement. A nice job done at a reasonable price. highly…read morerecommended.

I have no idea how these guys have any good reviews. They don't return phone calls. We have called…read morethem at multiple instances. But this will be the last.

Had the appointment for today and the young man was here on time, very professional, he explained…read morethe job he was going to do... spent close to an hour doing the maintenance of the tankless water heater. The cost was great right on the estimate giving on the call. I will recommend this company to all!!! 5 star!!!

Shout out to Marvin and Jared for fixing my gas furnace promptly and professionally in a no heat…read moresituation. They explained their diagnosis and clearly explained why it would be a pricy fix (expensive part). Maybe not the least expensive option, but they certainly did a great job and were good communicators. Would recommend you give them a call if you are having issues with your heat.