I've been using Ken and his team for several years after a referral from a friend. They have been…read moreprofessional, reasonable; informative, helpful, and have proven work. I recently decided to try replacing my very old sink disposal that was making a loud grinding noise. It was at least 30 years old so I wasn't surprised. The repair was surprisingly easy as I used the same brand to replace and the flange is the same after decades so I didn't need to do the hard work of interacting with the sink itself. When I pulled out the old unit, sure enough there was Ken's sticker on it from when he installed it for the prior owners of my home decades earlier! It was so old it didn't have an area code needed. Ken's team also told me about some repairs that could be safely deferred and done with the help of the local town when they did other repairs they are responsible for, which saved me about $1000. Tip: visit the Absolute website as there are usually coupons available to reduce the service charges.

I have to upgrade my experience. Since our first encounter with Absolute, we had a couple new…read moreissues arise and they were the first ones I called. The first one was a leaky radiator pipe in our bedroom which they were able to fix quickly and saved us from having a major problem if the leak continued and or if the pipe outright busted. The technician also noticed a problem with our water tank and gave us suggestions as to how to fix it. I gave him the green light and he was able to do everything in one day which saved time and rescheduling costs. This past week, I asked them to do what was supposedly a quick and easy faucet replacement in a bathroom sink but it turned out to be more complicated than expected. Bryan and very good in explaining everything and getting all the repairs done. So, after using them 3 times and been extremely satisfied with the results, I felt that I needed to upgrade the number of stars to reflect how much I appreciated their time, work, professionalism and helpfulness. I hope to be able to keep this relationship going when other projects arise.

We're a small collective that shares stories from freelance and contract workers who've been…read moretreated unfairly. This is one of those stories. A contractor was hired by this company to build a fully functional website on a rushed timeline. They were told they were the only person working on the project, and that the urgency was due to the company's former developer being in a legal dispute and planning to take down the live site by June 1st, 2025. The contractor dropped everything to help and finished the site two weeks before the deadline. Over the course of several weeks, the contractor even went to their office multiple times for meetings with the owner's son and other team members, working in good faith to move the project forward.After the work was done, it came to light that two or three other people were also working on the same site, despite the company claiming otherwise from the start. When the contractor followed up for payment, the owner's son who was the main point of contact allegedly said "My boy could do it for less than $1,000, so our initial agreement on price is gonna be a lot less now." He also added he was going on vacation in 15 days and "didn't have time to deal with it." All this while wearing an expensive Rolex. The contractor was told, "Send me the invoice I'll pay you for your time." The invoice was sent immediately, and the son followed up once more saying, "I'll get back to you." After that, he went completely silent no reply, no payment. The contractor was left dismissed and disrespected. The stress and anxiety from this on top of an existing heart condition led to serious mental and physical strain. Legal steps have since been taken. This post is meant to warn others if you're a freelancer, contractor, or subcontractor, be cautious. Get everything in writing, and don't ignore red flags. No one should be pressured, misled, ghosted, or lowballed after showing up, putting in the time, and delivering their end of the deal.

JGriffin is by far the best HVAC we have had!! They are thorough - pleasant and explain exactly…read morewhat needs to be fixed or what they are doing! No pressure!! Thank you for all the help!!! A job well done and Office customer service is great to work with!!

My air conditioning system failed (of course) during an extreme hot stretch. Shawn responded…read morequickly, handled some complications expertly and got me up and running quickly. The system is performing beautifully. This guy really knows what he is doing. Price was very good too.

I moved to a new condo 1.5 years ago and needed some items checked out, particularly the hot water…read moreheater. Admittedly I don't know much about plumbing or electrical so it was intimidating at first. Shawn was so easy to work with. He showed up on-time, was friendly and got everything working as expected. He had some recommendations for preventative measures down the road but didn't upsell or anything. Just a month or 2 ago something stopped working and he quickly replied and helped me troubleshoot and fix it within minutes (it was user error, but he was still friendly and responsive about it). Really nice guy and I'm glad I went with him. Highly recommended.

Excellent service! Arrives at time stated, staff is friendly…read moreand courteous. Quality of work is excellent.

Magnifico Plumbing and Heating are excellent plumbers. They were prompt, professional, and…read morecourteous. So, what's the problem? If you are in the top 1% of wage earners in the country, then these guys are right for you. They were at my house for 50 minutes, replaced a faucet stem valve and a bathtub drain plug for $600.00 dollars'. (Cost of parts on Amazon are on the top side $50.00.) Now, let me be fair. I never asked for his hourly rate. That's on me, not the owners of Magnifico. I'm stupid, don't you be.

Our toilet stopped flushing during a cold spurt. We thought it was a frozen pipe but weren't sure…read morebecause the faucets were still working. William texted me within an hour of my request and was able to help identify the issue and help us fix it over the phone. He also followed up throughout the day until it was resolved and had it not been resolved he offered to come over and take a look. We will certainly be looking here for future requests and very grateful for Williams help!

I normally review restaurants on Yelp, but wanted to commend William and Wall's Plumbing & Heating…read moreServices on a job well done. I had a 12-year old kitchen faucet that started leaking and bought a new one to replace it. Similar 2-hole style; base and side sprayer. Usually I would do these relatively simple tasks myself, but I had a busy work week. I used Yelp to reach out to all the local services that had 4 stars or higher. William was quick to respond. A few text messages here and there, and we made an appointment for the next morning. Now, I wasn't there at the time, but coming home I could see it was well done. My wife commented that they cleaned up after themselves and even put all the items we pulled out from under the sink back in. That's service! Communications: 10/10 - Extremely fast to respond and kept me up-to-date while I was at work Price: 8/10 - Competitively priced for the area. Replacement costs ranged from $165 - $300. Wall's was on the lower end of that scale. Service 10/10 - Simply awesome! I would highly recommend based on this experience and will look toward working with them again for future needs.

worthless came out twice charged me over $750 to fix my furnace which was never fixed . they…read morecouldn't even figure it out. called a pro it was a $120 job . they wouldn't even come back for another three weeks.

Overpriced diagnostic work. Two guys came out who spent 75% of their time sitting in the van…read more Couldn't come up with a reasonable explanation or quote) even a simple quote for repair work. Would not use again.

I have used Rich for over 10 years for various plumbing needs, including water heater…read moreinstallations. Rich is a real professional who not only loves what he does, does it well, but also really cares about his customers. Last night, my water heater kicked the bucket. I called Boston Water Heaters at around 9 pm to leave a message and Rich answered. Yes, he answered at 9 pm. Rich fit me in and came out today to install a new water heater for me. He came when he said and charged me what I knew to be a fair price. I will not use anyone else for this service. The care he has shown to me when I've been in a pinch has earned him my loyalty as a customer. Thanks Rich!

I called Rich at the beginning of December to talk about replacing my ancient (1982) furnace and a…read morewater heater that was starting to hurt. Add in that I was trying to do it through Mass Save with a heat loan. Rich came out to my house on a Saturday to look at the job and give us the quote we would need to get the heat loan. He had the quote to me that same day via email and he dropped off a paper copy the next business day. He's forthright and honest and he started teeing up the special pieces we would need while we were waiting for the bank to approve the loan. He was very responsive the whole time and was good about giving me a call for updates. Because of the jury-rigged nature of the old furnace, he told us it would take two days, possibly three, to get the old one out and the new furnace and water heater in. He got the water heater in and running on day one so that we could use it. He worked late on a Friday to get the furnace done right before the temperatures dropped down below 20. The new ductwork, venting, and drain for the condensate are all really well done. You can see the quality of his work. It is well below freezing outside, and this is the warmest my house has been since I bought it. He even came back after the install was complete to change an exterior fitting for the air intake because he wasn't happy with the part he had on hand when he did the job originally. 10/10 I would go back to Rich for any work I needed done.

Great work. Fair and competitive prices…read more Would HIGHLY recommend Steve and his team.

Steve was outstanding. Clean and quick. I couldn't be happier with the work and price. He did a…read morefantastic job and helped me out when I had a pipe burst in two places on my baseboard heating system. This was due to frozen pipes so he recommended antifreeze. I wasn't aware that this was possible. This is the kind of person I want to do business with. Someone who's looking out for his customer and makes suggestions based on his expertise. I called him for an emergency but now he's my plumber for everything going forward.

I needed a faucet installed. Chris did the job perfectly. On time and very pleasant. I would…read morerecommend Maxwell Mechanical

Came out on short notice to help me identify a leak in my basement! Great communication and easy to…read morework with. Will recommend to friends and family

i usually like to call for 2-3 quotes but only did 1 with with Renato and he seem like a fair…read morestraight shooter with reasonable prices so i just went with him. got my water heater replaced, he prompted me that my pipes have not been in compliant since i bought my condo, also recommended to install automatic shut off valve. all the recommendations makes sense so i went with him. he was out the next day and finished job same day. no issues so far so would recommend him if you are looking for a good plumber who knows what he's doing. i got my property inspected as a new unit and the house inspector did not make any comment on the proper pipe that should be installed on a water heater.

These folks are awesome! They came out and replaced my hot water heater the next day. The folks…read morewho did the work were nice. They were reasonably priced and knowledgeable.