I want to give the highest praise to Vina, a phenomenal pharmacist at the CVS location on 2nd…read morestreet in Long Beach. Today, I went to CVS to deal with a fiasco regarding my meds. Turns out my refill prescription (which I had gotten at CVS in December 2025) was sent to the mail order company I had previously used. No explanation from my doctor's office regarding why this happened. Vina calmly explained this glitch to me. She then contacted my doctor and the pharmacist at the mail order pharmacy and had my script transferred. Problem solved. But things couldn't have been resolved this quickly without Vina's help. I'm most grateful for her assistance.

I had an unfortunate experience with a sales associate at this location on Saturday 6/6/2026. She…read morewas working the register closest to the door. Her name is Darlene. I politely walked up and smiled at her and placed my items on the counter. She said clearly, "Who does she think she is, Beyonce?" and rolled her eyes. I do not think it is okay to be unnecessarily rude to customers as I definitely did not deserve any type of attitude from her. I stopped at this location as it is closer to my house but I will go back to the Los Altos or Seal Beach CVS. This incident will be reported to the manager. The day it happened, I did not want to make a scene or say anything just yet as I was upset by the interaction. I will let people know that outside of this issue, the store was clean & orderly. The other clerk (a guy - did not catch his name) I met was nice and helpful so thank you to him.

I liked this CVS…read more It's clean, organized, well stocked and near the pier in Seal Beach. I don't know what more anyone can want from a CVS? I gave the man at the register a coupon for a free item the manufacture sent me to replace a bad one. He worked on this coupon for what seemed like 20 minutes trying to get the machine to take it. He kept on scanning it over and over--tried a different register--he was so frustrated but kept on trying different ideas to get it to work. I think in the end--he just said, "get out of here--just take it." I liked that he did not give up--he fought the good fight with the coupon. Free and easy parking. Go on over to the Seal Beach Pier and relax after you are done here.

On June 17, 2026, at around 4 or 4:30 pm the CVS Seal Beach location, I experienced verbal…read moreaggression, unprofessional conduct, and discriminatory treatment from the Photo Department Manager, Shaun S. His behavior escalated to the point where he yelled at me, pointed his finger at me, refused service, and ordered me to leave the store. Detailed Account of What Happened I visited the store for the third time to resolve issues with a photo order that had repeatedly been produced incorrectly. I also came to ask to print again a poster order that arrived without the adhesive backing required to mount it. When I approached the photo counter, Shaun asked for my last name. While he searched the system, I tried to locate the order on my phone, but the reception was poor. In a calm tone, I mentioned--using my usual affectionate language such as "sweetie"--that perhaps the team needed better training to avoid repeated mistakes with this product. Escalation by the Photo Manager Shaun became visibly impatient and told me harshly that he could not find the order and that I should reorder it. When I pointed out his tone, he raised his voice even more, insisting he was not being harsh. He then yelled to another employee to take over because he was "done with me," and he slammed the gate as he left the counter area. As a Latina woman, being yelled at by a man is culturally understood as verbal aggression. I stated that, while this behavior may be (I emphasize, may be) acceptable in his culture, it is considered unacceptable toward a woman in my culture. Aggressive Behavior Continues Shaun returned even more furious. He harshly ordered his employee to stop helping me, and then yelled at me to leave the store, effectively kicking me out. While the store manager, Nikki, was present, Shaun continued yelling across the counter, calling me a liar and making other comments I cannot fully recall due to the intensity of the situation. At one point, he moved closer behind the counter, pointing his finger at me repeatedly while yelling. Nikki attempted to calm him, but he did not listen to her. Cultural Context Nikki said I should not have mentioned "his culture." I explained to Nikki that in my culture, men yelling at women, pointing fingers, and speaking aggressively is considered verbal abuse, and I would not tolerate it. My comment about "his culture" was in the context of explaining why his behavior was especially offensive and unacceptable to me. I told her it felt like she was siding with the employee rather than the customer, and she responded that she stands by her employees. End of the Interaction Nikki advised me to reorder the poster at another location. I began walking toward the exit, but I firmly stated that Shaun lacked manners and basic customer service skills. He continued yelling sarcastically, repeating "God bless you" in a mocking tone. She once again attempted to calm him down; however, he clearly did not respect her, as he continued yelling at me and ignored her request to stop his behavior. Summary of Misconduct 1) Verbal aggression and yelling 2) Refusal of service 3) Ordering a customer to leave the store 4) Finger-pointing and intimidating body language 5) Hostile escalation instead of problem-solving 6) Failure of the store manager to protect the customer or de-escalate effectively Why This Matters This was neither a misunderstanding nor a difference in cultural perspectives. It was unprofessional, hostile, and discriminatory behavior from an employee in a position of authority. No customer should be treated this way, and no woman should be yelled at or intimidated by a male manager in a public business.

You can't beat Thrifty's ice cream! It's just a classic and the guy Harry that works here is great…read morewith kids and so helpful with recommendations for flavors!

Good customer service, clean, well stocked. There is an ice cream shop within with thrift ice…read morecream. Meter parking and street parking available.

I like to shop this location since is located around many shops and restaurants and I can complete…read moremany errands. They have a drive through for pharmacy, but I was picking up a few household items I had ordered on the app with my reward points. The store is clean and easy to shop, smaller than some of the other stores, and they sometimes are out of itemsI want, but pickup at the counter is very easy. They always seem to have enough staff for the checkout line, and they are friendly and efficient. In-store pharmacy, though, is always busy with a wait. There are always good sales and digital coupons, and in general with CVS I earn discounts for getting prescriptions

I stopped by the CVS on Los Coyotes in Long Beach around 2 a.m. because my baby was having a rough…read morebout of colic and we had run out of gripe water. I first checked aisle 10 thinking it would be near the children's medication but could not find it anywhere. I went up to the front and asked the cashier, Vincent, for help. His customer service was exceptional. Instead of just pointing me in a direction, he walked with me and checked aisle 13 as well while I explained what I was looking for. As we talked it through, it suddenly clicked for him and he realized it would actually be back in aisle 10 in a different section. He walked me right to it and made sure I found exactly what I needed. At two in the morning when you are dealing with a crying baby, that kind of help means everything. Because of Vincent's patience, quick thinking, and willingness to go the extra step, I was able to get the gripe water and get my daughter settled so she could finally sleep. Truly top-notch customer service and very much appreciated.

I was in the area and needed to fill a prescription quickly, I saw C&H pharmacy, and decided to…read moregive this a try. They recently just opened, but they did have my medication in stock. This place looks clean and Monday. Parking was easy. They also deliver, which is a plus! Pharmacist Hai was very quick on processing the script and gave me a thorough consult. I, myself, is a pharmacist, but I can see the pharmacist here is very knowledgeable. In addition, he's friendly and approachable. Sometimes, it's better to go to your local pharmacy like this where your pharmacist know you by your first name, and genuinely care about your wellbeing. I'm sick of going to retail pharmacies like CVS, where everyone is in a rush, but, yet, you still have to wait for 15-30 min. If you live around this area, I recommend you fill your prescription here! And you will not want to go back to those big corporate pharmacies ever again

I had been with Ross Pharmacy from day 1 until they closed and transferred everything to CVS. Just…read morenot the same. Too corporate. I started looking for another independent pharmacy and saw C & H. Stopped in an introduced myself. About a month later, I was "done" with CVS and went back to C & H. I walked in and The pharmacist, Hai, called me by name. I transferred all medications and have always received prompt and personal service. C & H was able to special order one of my meds as the brand CVS had wasn't working and they were unable to shop around. C & H went above and beyond to find a brand that worked. Would absolutely recommend C & H Pharmacy!!!!!

Whoever was the cashier (older Caucasian lady) on Saturday April 19 at 6:37pm, please ask next time…read moreyou add the Kid Cents contribution. No matter the dollar amount, you as a cashier do not determine where I am donating my money to. Lastly, you were not as warm and welcoming when ringing me up compared to the previous customers despite me greeting you in a kind manner. I am not sure what you had against me, but your interaction with me was cold and dismissive. I will not be returning to this location.

First off sad to see shelves so mt My 5 ***** was the…read morepharmacy team, very kind and helpful and the nice lady that opened a register so I didn't have to wait. Overall definitely a good experience.

The pharmacy workers are very judgmental. I come to pick up simple ibuprofen and I feel like I'm…read moresomehow dirty for picking something like that up. Like lady it's ibuprofen!!!!! Also if you have any other prescription other than ibuprofen they might not even have it in stock when you need it. Other than that I do come to shop here for everyday items and the cashiers are very sweet and helpful.

I shop at CVS frequently and am an ExtraCare member. Fortunately, I have three CVS locations to…read morechoose from, but I often stop at this store because it's conveniently located on my way home from work. On my most recent visit, I arrived at approximately 9:42 p.m. knowing the store closed at 10:00 p.m. I only needed two items and intended to be in and out quickly. As I entered, I noticed Todd standing by the partially closed entrance doors, which I understood as a reminder that the store would be closing soon. Within a minute, Charlotte made an announcement that the store would be closing in 15 minutes, which was perfectly reasonable. What made the experience uncomfortable was the repeated nature of the announcements and the overall atmosphere. While I was searching for an item, Todd remained near the entrance and appeared to be watching me closely. A few minutes later, another announcement stated the store would be closing in 10 minutes. Since there were only two customers in the store, the constant reminders made me feel rushed and unwelcome. When I couldn't locate one of the items, I showed Todd a picture of the product. He told me the store did not carry it and that he had never seen it before, despite the item appearing in CVS advertising. Unfortunately, this is not the first time I have visited this location looking for advertised products only to find they were unavailable or not stocked. As closing time approached, additional announcements continued. By that point, I was hurrying through the store trying to locate products that were not available and felt increasingly stressed by the repeated reminders. At checkout, I overheard Charlotte explaining to another customer that employees have difficulty leaving on time when customers enter shortly before closing. While I understand the challenges of closing a store, customers who arrive during posted business hours should not feel as though they are inconveniencing staff simply by shopping. I also want to note that customer service at this location often feels unfriendly. Todd has never greeted me with a smile during my visits and frequently appears unhappy or disengaged. There is also a manager who is often working evenings who has come across as similarly unapproachable. When I ask for assistance, I often feel as though I am interrupting or burdening employees rather than being helped. The combination of limited product availability, difficulty finding advertised items, and consistently unwelcoming customer service has left me questioning whether I will continue shopping at this location. I hope management will consider this feedback and work toward creating a more positive and customer-friendly experience.

They have the best Hot food! Come and see the new Pharmacy…read more Literally One-stop Shop. Shop while you wait for Medication from Ice cream treat, OTC's, produce, dairy, fruits and gifts items.

Great service and confidently located in first floor of medical building. Plenty of parking space…read more Staff is professional and friendly! My go to pharmacy for medical prescriptions and refills.

I had a new prescription but I stopped one of the medications prescribed to me. I found a natural…read morealternative that works way better so I cancelled it via their website. I needed another one and I was not getting the notification. So I asked what was going on, since nobody was in line, the lady checked for me and told me it would be 15 minutes. It was less than that, she called me up and ringed me up for it. She told me I shouldn't have any issues in the future with it.

Stopped by to pick up some stuff since I was next door. Nice, clean and spacious. Easy parking…read moresince it shared the big parking lot with the plaza.,easy layout so finding stuffs was a breeze. Same as checkout with nice and friendly staff.

This location always has everything I need, in stock. I usually order stuff via the app for store…read morepick-up and none of the locations local to me have what I need. This location is clean, organized and fully stocked. They are located off the 405 and Seal Beach Blvd. Plenty of parking, but it's in a big shopping center so depending on the time of day, the parking could get full, so park closer to the stop light off of St. Cloud.

When you're out of a medication that someone is on you need to make every effort to find that…read moremedication somewhere else and not make the customer go and find it themselves and have it be transferred to a new pharmacy. Additionally, when you know that someone is on a medication that they take together with another medication and you only give them one and don't have an explanation or even acknowledge the second medication...that's a problem. I didn't appreciate being dismissed or told that I had to go do the work to find the medication. That is not my job, that is the pharmacist's job! This is why I used Rite Aid but when my local Rite Aid closed, I was forced to go back to CVS!