Thank you Tim for outstanding service. Tim went on and above his job at the pharmacy to assist me…read more Tim was kind and took time and care helping me. I was very happy with my experience at CVS thanks to him and the pharmacy staff for your support and care getting my prescription

I just recently switched from Walgreens to this CVS. The staff and pharmacists have all been so…read morehelpful. I'm am pleasantly surprised at the excellent service and communication. THANK YOU!!!

The pharmacy workers are very judgmental. I come to pick up simple ibuprofen and I feel like I'm…read moresomehow dirty for picking something like that up. Like lady it's ibuprofen!!!!! Also if you have any other prescription other than ibuprofen they might not even have it in stock when you need it. Other than that I do come to shop here for everyday items and the cashiers are very sweet and helpful.

I shop at CVS frequently and am an ExtraCare member. Fortunately, I have three CVS locations to…read morechoose from, but I often stop at this store because it's conveniently located on my way home from work. On my most recent visit, I arrived at approximately 9:42 p.m. knowing the store closed at 10:00 p.m. I only needed two items and intended to be in and out quickly. As I entered, I noticed Todd standing by the partially closed entrance doors, which I understood as a reminder that the store would be closing soon. Within a minute, Charlotte made an announcement that the store would be closing in 15 minutes, which was perfectly reasonable. What made the experience uncomfortable was the repeated nature of the announcements and the overall atmosphere. While I was searching for an item, Todd remained near the entrance and appeared to be watching me closely. A few minutes later, another announcement stated the store would be closing in 10 minutes. Since there were only two customers in the store, the constant reminders made me feel rushed and unwelcome. When I couldn't locate one of the items, I showed Todd a picture of the product. He told me the store did not carry it and that he had never seen it before, despite the item appearing in CVS advertising. Unfortunately, this is not the first time I have visited this location looking for advertised products only to find they were unavailable or not stocked. As closing time approached, additional announcements continued. By that point, I was hurrying through the store trying to locate products that were not available and felt increasingly stressed by the repeated reminders. At checkout, I overheard Charlotte explaining to another customer that employees have difficulty leaving on time when customers enter shortly before closing. While I understand the challenges of closing a store, customers who arrive during posted business hours should not feel as though they are inconveniencing staff simply by shopping. I also want to note that customer service at this location often feels unfriendly. Todd has never greeted me with a smile during my visits and frequently appears unhappy or disengaged. There is also a manager who is often working evenings who has come across as similarly unapproachable. When I ask for assistance, I often feel as though I am interrupting or burdening employees rather than being helped. The combination of limited product availability, difficulty finding advertised items, and consistently unwelcoming customer service has left me questioning whether I will continue shopping at this location. I hope management will consider this feedback and work toward creating a more positive and customer-friendly experience.

Not here for pharmacy, heard it's slow here, but it's everywhere lately. Just here to get some…read morepersonal items, chips & candies. They got most of the stuffs that I like but they do have seasonal sales that could go up to 75% discount so...something I got things at really cheap and by luck too. Service is slow but friendly so can't say much. There is only one cashier at the register and I only see 2 only during holidays. Overall, they got what I needed and by luck, they're on sales. Parking is easy since they have their own parking and the store is clean, bright and airy.

Store Manager: Cruz Sandoval…read more This Walgreens appears to be poorly managed. When I arrived, there were no employees working the front registers. I waited approximately 10 minutes for assistance. I politely tried to get the attention of the manager, who was working in the photo area, but he either did not hear me or chose not to respond. I waited a few more minutes, and still no one came to assist. After repeatedly waiting without help, I raised my voice simply to get someone's attention. Instead of receiving assistance, I was asked to leave the store--despite the fact that there were no cashiers available and no help provided. The store felt like it was running unattended. I have video footage showing how empty the registers were during this time. I do not recommend this Walgreens due to lack of customer service and poor management. I will be contacting corporate to report this experience.

I like to shop this location since is located around many shops and restaurants and I can complete…read moremany errands. They have a drive through for pharmacy, but I was picking up a few household items I had ordered on the app with my reward points. The store is clean and easy to shop, smaller than some of the other stores, and they sometimes are out of itemsI want, but pickup at the counter is very easy. They always seem to have enough staff for the checkout line, and they are friendly and efficient. In-store pharmacy, though, is always busy with a wait. There are always good sales and digital coupons, and in general with CVS I earn discounts for getting prescriptions

Review is for the pharmacy. They don't even deserve 1 star. I would give them a negative 10 stars…read moreif I could. DO NOT TRANSFER YOUR PRESCRIPTIONS HERE!!! They are absolutely horrible. Like legitimately the absolute worst CVS. Like all other CVS pharmacies, they suck, but this one is probably the worst pharmacy amongst all the them. And the one inside Target is pretty bad too. But not worse than this one!! I chose this pharmacy because they're 24 hrs and have a drive thru as well as being close to where I live. Had I known what a sh*tsh*w it was here I'd would have never switched pharmacies. They are SUPER JUDGMENTAL if you have pain meds. They automatically treat you like some junkie degenerate. Even though I've had multiple failed spinal surgeries (the last one being a spinal fusion) , a seriously painful autoimmune condition that affects all my joints and severe chronic pain to where some days I can't even get out of bed, walk or dress myself without help. And I've already exhausted all my surgical and non surgical options. Like what am I supposed to do? Do they need me to bring my medical history in order to justify why I need these medications. What do they need? Call with my surgeon? All my X-rays, MRIs, a copy of my medical and surgical history??? All of this hassle for freaking Tylenol with codeine!!! They used to give you that for tooth pain and I'm here trying to get by on taking it for pain that would send most people to the ER. You would think I'm asking for fentanyl with the way they treat me. I don't know what I can do to make these people stop treating me like lesser than a human being because I need these medications. I wish I didn't need them. Who wants to go through this hassle every month. Oh my Lord, don't even try to travel and need your medications early. I had to travel 1 time and got my script 4 days early and months later I'm still paying the price for it. They also arbitrarily choose when your prescription will be due. Their policy is every 28 days, you can pick up your prescription. However, they will choose your pick up date based on whatever they feel like that day. Or if the pharmacist doesn't want to fill it they'll just change the pickup date so it's the next pharmacist's responsibility. They'll either make you pick it up anywhere from day 28, 29, 30 or even day 31. They used to let me pick it up every 28 days but now all of a sudden they're making me pick it up day 31 for the month of July. They won't give me an explanation as to why the pick date constantly changes. When I do ask, they automatically make me feel like they've labelled me as a "drug seeker". Every pharmacist will give me a different answer to when I can pick it up. One pharmacist said I can pick it up day 28 and changed it to automatically fill on day 28. Then another pharmacist who I'm assuming was supposed to fill it that day, changed it again to day 30. It's like they're all passing the buck to the next pharmacist because they don't want to fill pain meds. Meanwhile patients are getting screwed. Do you think they care? Nope. In the month of May, I picked my script up day 28, then in June they made me pick it up day 30 and now in July, they're saying I can pick it up the earliest day 31. I don't care when I can pick it up if it's between day 28-30. Just choose a freaking time frame so I know when to expect to fill it. Except for Day 31. I don't want to be completely out of my medication before I can even get my new prescription. It's freaking ridiculous and so frustrating. If you ask why they constantly change pick up dates they don't give you a clear answer. They mumble some bs "well you picked up day 28, 2 months ago so it's cumulative days so now you've got to pick it up day 30" What??!!!? How does that even make sense. Then just don't give it to me day 28 one month and day 30 arbitrarily 2 months later. Just pick a goddamn date and stick to it. Then of course by even asking you've given them more reason to label you a "drug seeker". I AM seeking my medications! I freaking need them to survive day to day in order to manage my pain. Even though it doesn't control my pain entirely, I have no choice but to take these prescriptions. I'm severely limited on I can take due to GI issues. So this is the only thing I can take and they're making it so difficult every freaking month. Literally every freaking month I have anxiety going to the pharmacy wondering what kind of BS they're going to pull in order not to fill my Rx. This is flat out discrimination and should be illegal. Also their medications are trash quality. CVS will literally purchase the cheapest, least effective medications, and pass it off to the customer. All while making you feel like you should be so thankful you're even getting your medication this month.

Since both local Rite Aid's closed down, everyone has been going to this CVS now, and my experience…read morehere as far as them getting the correct medication for me, calling for pre-authorization, etc. has been really good. Actually the only thing is the service takes a long time because the pharmacy is very understaffed, but that's clearly a corporate decision not a location decision. Doing more with less seems to be a CVS trend right now, so I can't give them in good conscience 5 stars because the service is almost always slow. However, they get above a 3 because the experience is as good as it can be with the limited staff.

I had an unfortunate experience with a sales associate at this location on Saturday 6/6/2026. She…read morewas working the register closest to the door. Her name is Darlene. I politely walked up and smiled at her and placed my items on the counter. She said clearly, "Who does she think she is, Beyonce?" and rolled her eyes. I do not think it is okay to be unnecessarily rude to customers as I definitely did not deserve any type of attitude from her. I stopped at this location as it is closer to my house but I will go back to the Los Altos or Seal Beach CVS. This incident will be reported to the manager. The day it happened, I did not want to make a scene or say anything just yet as I was upset by the interaction. I will let people know that outside of this issue, the store was clean & orderly. The other clerk (a guy - did not catch his name) I met was nice and helpful so thank you to him.

Zero stars if I could…read more I called to check the status of my medication. The person who answered didn't greet me or say anything, so I explained the reason for my call. He abruptly responded, "Name?" After I gave him my name, he put me on hold without saying a word. A few minutes later, he came back on the line, but I couldn't clearly hear what he said, so I politely asked him to repeat it. His response was, "We're super busy in the store, okay? Your medication is ready," and then he hung up. The next day, I went through the drive-thru to pick up my medication. I waited for a while, and no one greeted me or acknowledged that I was there. I finally pressed the call button, and the woman who answered rudely said, "We saw you. We're busy in the store." I'm not sure why they seem to think customers can somehow see how busy they are over the phone or through the drive-thru speaker. Being busy is understandable, but there's no reason to be rude. A simple, "Thank you for waiting. We'll be right with you," would have made all the difference. Courtesy and basic customer service shouldn't disappear just because the store is busy.

This is a ZERO star review…read more As a member of Yelp, I try to be very objective about the places that I go so that it helps others make informed decisions on where to eat or get various forms of help. I am proud to be an Elite member. However in this instance, I am a very upset father. I have two daughters that have Nephrotic Syndrome, a kidney disease. One has already had a transplant and the other is on dialysis awaiting her transplant. For my daughter who has had her transplant she is on certain medications that require a very strict schedule and cannot be missed. Now my daughter does have a tendency to order her refills late, but on this case that was not the issue. So I called in the refill and it was to be ready at 3:15PM. So I call at 5 to make sure it is ready and it says it will be ready at 4 PM which told me they did not it in stock because for some reason they don't stock enough of this medication. So, I am waiting on hold for an hour. Not 5 minutes or 10 minutes, an hour. 1 person in front of me for an hour, ummm no. That is what you call laziness and not wanting to pick up the phone. They had two people working along with the pharmacist. And not one of you can answer the phone. GARBAGE So I hang up and call the store manager. Not there but shift lead answers and says she will transfer me to the pharmacy losing the direct line. What happens, no one answers. So I call back again and I tell her I will wait while she gets them on the phone. Finally the pharmacist answers and says they don't have the full amount but can fill a partial. That is fine, but answer the freaking phone. You are not that busy, it is just laziness on the part of your employees. It is pitiful for someone to have to go through that. It is very unprofessional and a very bad look. It is not the first time I had to wait on hold but it was never that long by a lot. Get your act together and make sure your employees act accordingly. RIDICULOUS!!!!!!!!

Sadly, I had to give even one star just to leave a review. This pharmacy truly lacks customer…read moreservice and basic insurance knowledge. They bill insurance before patients pick up their prescriptions, which means they've already been paid. The pharmacist claims she "goes above and beyond" for her patients, but that is absolutely not true. I've already reported the issue to my insurance and filed a formal claim against this pharmacy. If you don't mind being treated like you don't matter, then by all means stay with them. As for me, I receive far better customer service at the Fountain Valley location, and that's where I'll continue to go. Rude!

Walgreens convenient stores, this one is my go to for personal care items, hair color, deodorant…read moreand over the counter medicine, their make up aisle has great brands that I have been using for years. This Walgreens location is always well stocked with items we need and some items that I didn't know I needed it they I saw it. I'm always looking for ways to stretch my money and Walgreens has great promotions like their buy one and get 2nd half price specially in this economy. I have topped y to get some Kitchen cleaning stuff, etc medicine, gift cards and save time because they have short lines skipped the bigger stores line. The cashiers are friendly and courteous and always as for my rewards phone number. Since yelp always ask for this information yes, they have handicapped parking and easy walk in access too.

Maybe I don't ask as much of my local Walgreens as others?…read more This location always has what I'm looking for, whether it be a prescription filled, or just something cold to drink on a warm day. The place is clean, and although it could be better staffed, the folk who are working there are hustling to keep the show going. In all I'll be back, mainly because it's close, but also because they do fine enough for my needs. :)

Placed a photo order online, it was advertised as next-day pickup available…read more 18 days later, it's still not ready and photo department won't pick up regarding the order, lol. Embarrassing, a waste of money and time.