After a terrible experience with Antelope Valley Chevrolet to have my 2019 Chevy Colorado serviced, I decided to bring it to Rally Buick GMC. I wanted a Technical Service Bulletin addressed to fix a transmission shudder that my truck has had from the factory. They were willing to help, and within about two hours, my truck was ready for pickup. Great experience overall, and I would certainly go back. read more

If I had to walk or take a KIA from this dealer I prefer to walk. Worst customer service I've ever received. They tried to snake me into a vehicle I didnt want. They attempted to bring me in to the dealer multiple time after I said I wanted a deal over the phone I will not point out any names, but if they read this they should know who they are. Worst experience ever read more

Very Unprofessional customer service , when I arrived at service department I was greeted with What Do You Want!! WOW !!! And after receiving my Truck Back the Problem was worse the before That's the first and Last time I'll ever give them any of my Business read more

Take you car else we're trust me. This place is ghetto and unprofessional. Took 1 month to fix a minor issue. Car returned with extra issues rips in interior paneling that were not there before And the sales manager wanted paperwork signed without acknowledging wrong doing. Now my seats air/heat wont turn on. Wonder why? Maybe because they forgot to or didn't know how to reinstall chairs oh and a rip in my interior roof paneling no big deal. Bought a luxury car under warranty to get fixed and now have to wait for a part to arrive. Please take your expensive car someplace else. This place is not the same as it used to be many many years ago. Unprofessional rude, ghetto, experience here. I think they hire unexperienced workers. Wanted to give 0 stars but yelp does not allow tha read more

We wife and I visited the dealership on Thursday 03/21/2024 and was greeted by Robert Cunningham and i told him we were interested in a KIA Telluride and settled on the SX Prestige MSRP $ 52,775. I told him I would pay $300 over dealer invoice basically a COSTCO deal. I had 2 trades 2023 Ram 1500 with only 2300 miles and wanted 40K but would negotiate and a 2020 Subaru with 3500 miles and i wanted $23.5 K and both were paid in full and I told him any nonsense i would walk and I would be back on Friday with ownership papers. Well we were back on Friday and on the truck 1st low ball offer was 31K and i told them it was a joke then the came back with a 39K offer which I agreed to and than on the Subaru I was offered the 23.5K i wanted. I was showed the work sheet with the figures with full MSRP and $990 catalytic converter etching of course i refused and they said how about our cost of $404 i told them no way I would pay that for something that took somebody 5 minutes to do. They still would not neonate off the MSRP so we walked out and after about 8 hours of our time wasted so we went to the valley we got one for $ 600 over invoice and agreed to a $ 50 dollar etching fee . I would advise going to the L.A. or Valley Dealership and not waste your time with Rally KIA. I was impressed with the sales rep Robert with his knowledge and professional manner a great Guy !! read more

I never feel welcomed coming to Diamond Cadillac. I had an appointment today at 1:30pm for my FOB key programming that was scheduled around 4 days ago. I was greeted by a rude representative by the name of Destiny, who proceeds to tell me the fee is $180 REGARDLESS if the key works or not. She also told me that they didn't have my key it was discontinued. I've never heard of such a service. Why would ANYONE pay $180 for 5mins of non guaranteed work? If you can't program it fine, we go our separate ways or pay a small fee for their "Time." She proceeded with her attitude and "Politely" informed me that GM makes Cadillac smh, all of this before checking if service can do it or not. I was scheduled days ago, had I been informed properly that they did not have the key, terms and conditions, anything, I wouldn't have wasted my time. If you're looking for any key or key programming services, go to Moran Lock & Key on 436 E Palmdale Blvd, Palmdale, CA 93550. They were able to program a brand new "Discontinued" Key for me for only $85. Shout out to Natalie. They provide quick fantastic service. read more

Absolutely DO NOT EVER use this dealership. Any of the rally shops are all ran by the same people and they are more than happy to scam and screw you over. I've had my car less than 6 months and I've had 2 major issues. The turbo went out and now the AC compressor has seezed- yes durning our 105 degree heat. Spoke with Johnny and George who told me they won't do anything. Suck it up and pay them $1100 to fix it. I told them I'm forced to drive around in this heat daily with my 5 year old. It's so bad she's showing signs of heat stroke- again they told me they didn't care, I have to pay and they don't care the care is only a few months old. Real great customer service representatives and management you have! read more

Wouldn't recommend to my worse enemy! Here is what happened. They offer free quotes which means they will evaluate the work that is needed and recommend repairs. (we will touch on this later as I was charged) I personally took my car to them to get an estimate for a repair due to a collision that ended in my transmission being broken as in the metal being cracked. They were suppose to call me and give me updates. Well that didn't happen I was the one calling to get updates, and the times they called was to return my calls. Long story short every time I called I was told they didn't know when they can get parts! What kind of answer is this? This went on for 16 days. Here is when everything went down hill. This is the car my family used to run errands and pick up/drop off our kids from school. We did not have another car. So we had a rental while this was suppose to get repaired. After 16 days of me calling and they telling me that they didn't know when they would get parts. I made the recommendation of perhaps getting a low mileage used replacement part. At that point they said the could do it but it was going to cost more and maybe a week or more to get the used parts and get the repairs done. How am I paying more for a used part vs a new one? That makes no sense to me, maybe it does to someone else but not me. All this time I looked online called other shops and myself included could get a transmission in no longer than 3 days! I made the mistake of choosing the dealer as I thought they have easy fast access to factory parts, I was so wrong! Anyone can get a transmission online in no time even from other shops and the dealer online but apparently this shop can't find them. I'm not sure what their deal was other than milking me for storage fees or the rental car fees located at their dealer. I decided to pick up my car, I couldn't deal with this. So I didn't agree to their repairs. When I got there they wanted to charge a 15 day storage fee of $1050! Keep in mind I'm also paying for a rental car. If it was up to me I would have ordered the parts on day one. The reason why the car sat there for so long was due to their own fault of not being able to get parts. I had nothing to do with this! However they wanted to charge. I complaint as I was never given any options until I made the recommendation myself! Why not tell me on day one that they could get a used one? It gets worse, I told them I didn't agree with the charges so they decided to give me a deal and only charge me $800. To me this was no deal but my money being stolen! At this point I was frustrated so I paid them. So them they bring paper work that they wanted me to sign. I refused to sign and asked to give me my car and keys so I could be on my way. I was told unless I signed they would not release my car! My car was being held hostage and in my books being stolen at this point. I know my rights and they can't make me sign anything I don't want to sign. I ended up calling the cops as they were keeping a car they had no right to keep and it was not theirs! After speaking to the manager and telling him that I had the legal right not to sign anything and didn't owe them any money, if they didn't give me the car it would become stolen property. He finally gave me my keys to my property. I had a really bad experience I do not wish on anyone. I have the paper work to prove when I drop off the car, when I was sent paper work for a use part etc. If anyone cares at this company, and you are reading this. The right thing to do is to refund my money. No work was done! I was basically given an estimate that took 16 days to produce and was charged for a quote that is advertised as free! Plus I ended up paying for more than I was suppose to on a rental car. I would never recommend buying anything from this place or having any repairs done. read more

Rally Raises The Bar. The Rally Auto Group is making a serious thought-out effort to protect customers and employees. The bar has been raised for all businesses to adapt to "The New Normal". We have safety measures in our homes and safety protocols followed when we must go out. Rally is paying attention. Employees and customers are using appropriate PPE, actively sanitizing, and respecting personal distancing. read more

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George DeGroote is the best , he has always taken care of me and my wife, his service dept, sales dept, and his managerial skills can not be beat. If you are looking for a great deal on a car, look no further. Brad And Leila Morgan read more

I visited Diamond Cadillac, formerly Rally Auto, for 4 months attempting to resolve a "Reduced Engine Power" issue. Service advisor, Iris, normally does the intake for my vehicle. In 4 months, I have never felt welcomed while working with her. In July 2022, the check engine light appeared, along with the reduced engine power notification. Prior to taking my vehicle to Diamond Cadillac, I always visit O'Reilly's for a diagnostic on the check engine light. The problem was detected in the throttle body. Diamond made "repairs" for $565, but the problem returned before I made the 30 minutes trip home. I was not able to accelerate beyond 30 mph. I returned the vehicle to Diamond as advised. The service dept kept my vehicle for 3 days. When I returned, Iris gave me a work order quote for $695. I told her that I was unable to pay that amount at this time. Before returning my car key to me, Iris stated that my car tire was flat and that I needed to pay $92 for them to replace the tire valve stem. I informed her that my tires were fine when I brought my vehicle in 3 days ago. She shrugged and stated that the tire was flat. Of course, I paid for the repair because I would not be able to drive 30 minutes on a flat tire. Over the next week, I used the service of a local mechanic who changed the throttle body in less than 30 mins and I have not experienced the car lag since that time. But the check engine light was still on. In the meantime, I requested to speak with the Svc Mgr (Lopez) to discuss my issues. I called and sent emails since 12/9/22, but did not receive a response. On 2/13/23, I received a nice call from Perry Brandt, who introduced himself as the new mgr of the svc dept. He asked me to bring my vehicle in to investigate the lingering check engine light and to resolve any issues. When I arrived, Iris informed me that Mr. Brandt had not arrived yet, but suggested that I leave the vehicle. Around 5 pm, Iris called for me to pick up the vehicle, as she informed me through her smug laughter that "Mr. Brandt no longer works with the company." She also told me that there is NO district mgr. Days later, I met with Mr. Gibson, the new Sales Mgr to discuss the vehicle issues. He asked, "Do you think we're going to fix all of your car problems for free?" I told him, "Of course not. I only wanted them to fix what I paid for." He listened as I explained about the "fake" flat tire, and he agreed to reimburse me for the $92. Later, I contacted Cadillac Cus svc. The agent listened very well, stated that she documented my concerns, then told me to call back tomorrow for the district mgr's number. When I called the next day, there was NO record of my call. So, I repeated everything! I was given a case number but never received any follow-up by the Dist Mgr. Long story, but Diamond Cadillac is bad business. read more

I have brought my cars for service under warranty to this location for many years. My service advisor Philip Salas truly provides outstanding customer service. From easy check in that takes just a few moments to keeping me updated on the status of the service and ensuring all of my questions are answered to accommodating appointment times. You truly don't see customer service like this anymore!!! I would give 10 stars if that was an option. I wouldn't go anywhere else. read more

Here we go again...This is absolutely the worst place to go for good customer service! We had issues in May with them and after discussing it over with the manager, received two free oil changes for our car we purchased there last year. The first oil change went smoothly-they didn't ask for payment or say anything...apparently that person new how to read notes. Today my husband went and they charged him $79 for the oil change. He left confused and called me on his way home. I told him it was supposed to be no charge and proceeded to call them. Iris - the one that charged him was out to lunch so I left her a message telling her we were not to be charged and that even if we were, we should be allowed to apply a coupon or even asked if we had any we would like to apply. My husband returned to the service department and was met with a nasty attitude from Iris telling him she reversed the charge and that there are a lot if notes so they basically don't take the time to check anything on your account when you get there, and WE the customers have to let them know when we have a coupon-so never assume they will ask YOU if you have one in case you forget. Customer service is horrible at this location and the people treat you like YOU are the problem. Stay away!!! Oh PS...my husband just informed me that Iris is the same person that helped us last time so apparently she just didn't feel like reading the notes today. Iris, there can't be that many notes between last visit and today. SMH!!!! read more

Jose in the parts department is very rude. Does not know how to communicate in a professional way. Its unfortunate to have an employee unwilling to be respectful to customers and his attitude reflects how this company treats customers....disappointed. read more

This dealership made things right with me after I left a truthful review on their service. Long story short, I needed a car and they really worked with me and helped me. I was not in a position to buy a car and I know it was difficult to find a financer for myself. When I purchased a car I was reassured a hundred times over there was nothing wrong with my car, it was in tip top shape, and required no service. 3 months later I have a $500 repair to make on my car when I come in for my first oil change. Yes, 3 months for an oil change. That's how little I drive. I was very upset, but Johnny the service manager really helped me. He called me soon after and fixed my problem. I appreciate his help, but I'm very skeptical of this place. I don't feel cheated, just a little skeptical now. I will shop around next time I need a car. But Rally Auto will be in the back of my head. read more

Because of Mitch Nakamura this business should receive -5 stars. He is a COMPLETELY RUDE and UNPROFESSIONAL person. He patronized me and literally yelled at me because I asked if an aftermarket item could not be placed on the vehicle before I bought it. If this is the kind of man they have running their dealership I would BEWARE of the whole place. I asked for his manager and he told me "I am my manager". Lol. Wow! This man is a complete fool. His words to me via text was he was going to give me an "economics 101" lesson. Assuming I dont know about how the world works. I would like the GM to please give me a call. read more

Do not take your cadillac to rally for service they are only good for oil changs and can barely do oil changes correctly. you will have to keep bring your car back because they don't repair the items that they should. This service dept will tell you they know how to fix a repair Do Not Take Your car here you will have too kerp returning for the same repair. Again only good with oil changes. read more

Took my Yukon in for service last Thursday (April11, 2019). Prior to that day I called Dave in the service dept. With some questions. Dave didnt have the answers but said he would do some digging, well not only did he find the answers but he called me back, not just once, but twice to confirm everything was in order and was set. Then, the day of my appt. My vehicle was serviced , washed, and ready 2 hours earlier than expected, all work complete and car washed. I was amazed, and cant remember ever receiving such great service. Beyond happy. Thank you Dave read more

I couldn't believe how unprofessional the staff are at Rally. I first called to schedule a service appointment and when I called to confirm, they were unable to do so because the rep "didn't catch my name" when booking. On my initial call i provided all of my information to the young lady, but she was more concerned with rushing me off the phone rather than gathering the most basic information, my name...I showed up to Rally GM's service department around 7:30 am and waited for them to open. I sat in my car and was approached by Iris, one of the advisors. As Irish approached she already had a look of not wanting to be at work on her face. I greeted her with a BUBBLY "Good Morning, how are you", her response was "Drop off or pick up". I knew it was early so I bypassed the first level of rudeness. Clearly no one at work / or a customer pressed her buttons being that it was top of the morning. I went inside as instructed, only to find the worst waiting area that smelled of gasoline and not coffee like most service departments. After waiting a few moments Iris grabbed me so that we could start our order of business. She gathered the needed details and spoke about pricing, I then informed her that I purchased an oil package via another dealer but was instructed to visit their service department. At this very moment, she kicked her rudeness and unprofessionalism into OVERDRIVE. Rolling of the neck, cutting me off / not allowing me to explain, etc. She reiterated to me a few times, as if my comprehension was non-existent that I did not purchase my vehicle through them and she did not know why I was there. I tried to explain why I ended up there, but she had no intent of helping nor hearing me. I completely understand that at least standard / lo level customer service is nearly extinct, but expected way more from a dealership, first thing in the morning. Her "matter of fact and nonchalant attitude" was far less than pleasant. I asked her why she was being so rude and constantly cutting me off, her response was "I'm not being rude" I reminded her of our first interaction, her totally disregarding the first step of interacting with any human being, which is a simple "Hello, how can I help You". To be clear, I WOULD NEVER conduct any business at this dealership. I can't speak for the entire staff, but the reviews are there and it seems that being rude is there culture there. If you are looking for decent service, I am not sure if this is the place. read more

Tania Martínez helped me out and she was awful condescending and rude. She flat out lied to me, when I went in for a battery replacement for my 2017 GMC for a bad battery, mind you it just became 2020, she had the audacity to say all new cars battery's are only lasting 3 years then they need to be replaced and I said that's not true it's at least 4 that's insane and she straight up said no you're wrong. Then I pull it up on google and she says it's in your handbook and I asked her where and she said she would pull it up and still has yet to do that. When I kept asking her questions she said well look my manager is right there so and rolled her eyes and went on her computer. She was super unhelpful and had an I'm better than you attitude. And if a GMC battery only lasts 3 years I'm definitely not purchasing another one. read more

Rally Auto Group - The inside of the place - Auto Repair Near Me - Palmdale, California

i spoke to Maria one of the sales man at the dealer..i told her what i wanted and she told she would get a dealer trade that she had found but she needed to run credit to make sure we were good...i told her our credit was excellent and that i dont like to run unless its for sure so that our credit doesnt take hits for running it but she said she needed to be sure before doing the dealer trade... she ran our credit to later tell me that no dealer would trade and that the only one was a used one with 1400 miles on it..Idefinitely would not reccomend to anyone.. this dealer is shady! I am very upset she ran our credit for nothing! please stay away from Rally Gmc read more

Horrible dealership and service. I've had experience with both. Dealership- bought a 2002 Trailblazer and was gouged with a "hidden" $1,000 "sealer". Realized after we were out the door reading the contract. Called the sales Manager the next day- couldn't explain what this was for. Neither could Chevy Corporate. Sales Manager refused to return the $1,000. Service - Brought in the same Trailblazer for a warning light 3 different times w/I 6 months while under warranty). Couldn't find the problem and reset the light. 3 months after the warranty expired, w/i 4 months of the last visit for the same issue, same light goes on. I am now told there is a service bulletin for the problem and they know the fix- that will be $600.00. They refused to cover under the now expired warranty even though there was a clear record of the pre- existing issue. Highly unethical place. I now own a 2016 Equinox which I did NOT purchase from Rally nor will I ever use their service department. Suck on that Rally! read more

I just purchased a 2018 kia soul from the ralley kia dealership & am so so happy with my purchase & the whole expierence.Christian was my salesperson & he was "excellent" He went way above & beyond to get me exactly what I wanted in my purchase.I never felt pressured in any way,& they negotiated with me until we reached exactly what price I wanted.I love Ralley & will definitely refer all my friends to them especially Christian,thanky you for all your help.Tiffany Hohensee read more

I'd give it less if that was an option I didn't even know where to start. It's in desperate need of an interior update and a cleaning. Not a nice environment to spend an afternoon sitting in. I had to make a long drive to this dealership several times for scratch repairs and lost lease agreements. Was promised a gas card for the inconvenience but never received it I left my kids baby pics on the visor. Was promised they were in the mail. Never received those either. When I hand delivered the 2nd set of contracts the guy said he just didn't feel like stopping at the post office but it's ok for the customer to make a 1 hour drive instead. Then 3 months later I review my credit only to find that they did 6 hard credit checks which really lowered our scores. Worst car buying experience we've ever had and we've had many read more

The worst example of a dealership I have ever been to unfortunately bought my car from them they talked me out of a extended warranty because they said that my car was certified preowned bumper to bumper for 100,000 miles sir no worries 17,000 miles later they want $1500 GM is no help either so disappointed that they were heartbeat of America they actually have me heartbroken read more

Rally GMC is awful. I went in, test drove an Acadia (Sunday), made an offer. They said they couldn't do that, I thanked them for their time and left. The salesman Delleon called the next day (Monday) with a counter offer said the manager was standing right there and get it done, and unfortunately we were dealing with a funeral so I didnt have time to deal with it. I contacted Delleon the next day (Tuesday) asking if the price was still good, he said yes to see Jerry that evening to sign paperwork. We drove in after work and suddenly its all oh no we cant honor that price, and it will have to be more. I showed him the text in writing from THAT DAY showing I was told the offer. And he told me the sales people lie in essence, that they go behind their back and whatnot, even tho the guy was in the room the day before when THEY CALLED ME. Seriously....dont waste your time with this dealership. Ive dealt with their service department before and had to make complaints. The entire operation isnt worth it. read more

Lloyd told us over the phone that he'd give us a better price than the prices we were quoted at another dealership. We specifically told him our price quote and he said his offer would be considerably lower without a need for haggling. We drove almost 2 hours and found that his price was not lower but higher. He claimed that the Costco Membership Program qualified our purchase for $500 to $800 below invoice price. But the price he quoted was above invoice. Luckily our need for a new car isn't urgent and this place didn't get any money from us. Car salesman will be car salesman - don't waste your time if you drive more than 5 minutes to get to this place. They will lie to get you there. read more

Rally Auto Group - Auto Repair Near Me - Palmdale, California

If you see a ticket price that's too good to be true that's because it is. We made a huge mistake by believing that this truck was a price and then bam! Bill wants to charge us an extra 20k $$$ Save yourself the time and trouble. Don't come here. Bill you're the worst manager here. You're losing business because you won't even try. You straight up told us to leave and wouldn't help us. read more

Outstanding service, from now on this would be my dealership of choice. Terri has excellent customer skills. A++

This is the second time we went in to purchase a vehicle, and when we arrived they said it was just sold. The last time we went to another dealer that day and bought a new car. Today, the same line..."Oh we just sold that car an hour ago." True lies. Tomorrow, we go to another dealer to buy a new car. Rally Auto loses again. I was literally on the phone with the salesman within that hour. Complete dishonest dealings. read more

Just made my purchase from them not too long ago, Richelle, Mitch and David were awesome! Made the entire process fast and straight forward. Very genuine personable people, tons of experience and knowledge. No regrets at all! read more

So far the service here has been good. This is my second time here to get the oil changed. My previous visit was for the 30k mile service for my 2002 corvette ZO6. I have a friend who took his C6 grand sport here for a trouble light and the techs here could not figure it out. He took it to Valencia where they identified and repaired the issue right away and gave him a courtesy vehicle while he waited. I have received good service here so far so I do not have a reason to give a derogatory review. My only mis-giving is that the service rep who last saw me informed me that I should take the vette in when the oil life remaining indicates 20%. The manual advises to change the oil only when the oil life indicator indicates as such. I know quite a bit about vehicles so I view this as a sort of money tactic. She is just doing her job but none the less, I think that this recommendation is unwarranted and makes me wonder what else they may unnecessarily recommend. The waiting area has comfortable seating and is kept right at about 70 degrees. The televisions were only playing CNN which is pretty standard but not my preference. read more

We've been bringing our vehicles here for 6 yrs now Oil change is always quick Staff is friendly never pushy to have other service done here & now No appointment necessary :) Free coffee & popcorn in the waiting area They also have a couple of vending machines you can purchase snacks or drinks from Magazines and tv read more

Rally Auto Group - Time for an oil change - Auto Repair Near Me - Palmdale, California

Dave in the service department was VERY helpful. He got our corvette in and out in a timely manner. He also pointed out that our tires were bald on the inside which is an easy fix that he didn't make any money from. I hear what people are saying about it feels like they always find something else wrong is such a catch 22. I don't like going in for an oil change and coming out with a list of things to fix, however, I love being able to drive my vehicle with confidence knowing that there isn't anything wrong. My husband called around for another quote and found Rally to be the better price in the area. Thanks for your help. read more

This pleace has the worst, worst service EVER!!!! I bough my truck almost 3 months ago. It had a couple of scratches. They told me they would take care of it and they gave us the run arounds and up until maybe a week ago they scheduled it. They didn't give us details and now they have to keep it for two days...... I honestly don't regret buying it from the guy who sold it to us, but I do regret getting it at Rally. I'm not used to poor customer service and follow up! read more

Where to begin. My GF and I were not sure if it was the right time to purchase a car. We just wanted to see what was out there. Thought about a Kia. I emailed DAVID CRUZ internet manager for Kia. He was so patient. Answered all of my questions. Replied to every email fast. I was not even a for sure customer. He still took his time with us. We went in. My GF is a bit harder to crack than me. David was great with her. His manager Mark( im sorry i didnt get his last name) was awesome all in his self. They worked so hard to get us into the vehicle we wanted. John in finance was awesome as well.Affordable payments. I have never had such a pleasurable car buying experience. My GF loves her 2016 Kia Optima read more

I am a business owner and own a 2017 Chevy Silverado - I was suggested by a good customer of mine to go to this location as I had a very poor experience at Lancaster Chevy dealership services dept ( broke my windshield during a oil change visit ) my experience at rally auto group services dept was amazing !! Jeff the service consultant treated me like a friend from the phone call to the set up and the work performed !! Philip was also amazing making it a friendly and seamless pick up process as Jeff was with a client when I came in to pick up my truck !! Thank you to both of you for such a great experience !!! My truck runs great and the fact that you fixed a knocking noise from the rear and checked for any recalls makes me even happier !!! A BIG thank you to your staff !! read more

ZERO STARS!! Poor customer service! I would have given this establishment a zero if it was possible. They returned my vehicle dirty and unwashed. During this pandemic, cleanness is important! The service advisors ignore you until you approach them. Just horrible all around! To ensure the service was completed, I returned home to check my oil. Opened the hood of my truck and the fuse box was completely off. I seriously don't understand how this place is still open! read more

I had my car serviced at Rally Auto Group this was one of the best experiences/customer service I have ever received here in the Antelope Valley. I will highly recommend Rally to all of my friend's and family. The staff is very friendly. Thank you Rally for all that you do. read more

If I can rate zero stars I would. Went in looking for a brand new Sierra came out with wanting to call corporate. The Latino manager came in very rude and treated me and my fiancé as if we were children buying their first vehicle. I've never been so disrespected from a car dealership in my lifetime. The sales man apologized for his actions but I was furious by this time. Little did they know I was going to pay off 50% of the $60,000 vehicle up front. Took my business elsewhere. read more