While the food is very tasty and fresh like other locations (I had the box combo), the biggest gripe with this location is that they don't offer bottled water. We once went here and they said that they didn't have water. How is this possible??? Other locations offer bottled water and I prefer it in a bottle. read more

I definitely do not recommend this place taste like rotten shit , Chicken was literally rotten gray in color and tasted really bad I almost throw up Definitely not coming back to this location never again ... read more

Wow.... So many bad reviews sorry not sorry..... lol glad I didn't look at the reviews beforehand. But while visiting family on this side of the OC my son noticed this location of Canes. I am not a big fan of this place but my kid is... so we stopped here before heading home. Tonight we went for the drive thru, we received great service, employees were really friendly no complaints. Lines were short, no mistakes like the other reviews mentioned. Glad we stopped by.... Ambience looked great very clean, offering outdoor seating too. Great experience the food was good (according to my kid) thank you!! read more

See all

Note to self: 7:40pm - The chicken fingers are dry and tough. Yuck. Ordered 2 box combos. Disappointed. I'm use to hot fresh and tender. This was not hot, not fresh, and definitely not tender. Toast not crispy. We ate in, this was not to go. - Ordered The Box combo and it only comes with 1 sauce? 4 pieces of chicken and 1 small sauce :( An extra cost money. So bad for the fact that the chicken is so dry and needs a sauce just to get it down. - Chicken, fries and toast all felt cool after a minute. Maybe the food was sitting out. It was ready pretty quickly. Also, it was so cold inside the building. We wanted to sit outside and I hear another person say "it's freezing in here". - Normally I wait at Canes for my order, it makes me think they are cooking to order. Here it came out very quick which made me feel it was sitting out ready to serve. Not the quality I was expecting. Location is nice. read more

How ya dernnnnnn. 3 words. "Just come here" - foods great - service is great - and environment is really nice. Overall, come here. Super nice. Especially in the night, the food there hits differentteerrrrr.. read more

Raising Cane's Chicken Fingers - Fast Food Near Me - Santa Ana, California

I love Canes, it's easily my favorite fast food. Now the food in most locations are consistent and good so the reviews are using about how the store looks, staff and service and any other things out of the norm. The store is clean but right off the bat the staff seem very disconnected. My order was taken wrong a couple times and the staff just didn't seem to be paying attention to the order since they were more engaged with what they were gossiping about. Life machine was down here too so clearly mis managed by who ever the shift leader or manager is. Food is great though. I have no complaints about that. May have been an off day or few hours but either way come for the delicious food. read more

Raising Cane's Chicken Fingers - Box Combo - Fast Food Near Me - Santa Ana, California

Food Was great. A little attitude from windows cashier when she handed me my drink which was sweet tea but it was soda. So checked my order of 6 baked fingers only got 5. Not Happy read more

Service 4 stars Food 4 stars Raising Cane's is not my usual go-to (as I normally go for sandwiches or burgers) but I happened to have a code for free fries, and was in the area for an appointment. It was my first time placing an order online through the website, and the order went through seamlessly, including the code. The light to turn into the plaza, from 17th St, took even longer than the time for me to order online and grab my fries from the counter. It was easy to find parking near the front of the restaurant. I was greeted immediately as I stepped into the restaurant, very welcoming! As I approached the counter, I mentioned that I had placed an order online (with my name) and the employee grabbed it quickly for me. They asked if I would like ketchup and I also grabbed a few more napkins, from the dispenser, to the right of the registers. The to-go bag has areas where it helps "air" out the hot food and the container of fries was larger than we had expected. The ketchup was convenient to dip into and the fries were piping hot and fresh! Great first experience to this location. read more

Wow it's really bad! Why does everything taste like it was cooked in an old sock? Is Canes always this soggy and unimpressive? read more

Raising Cane's Chicken Fingers - Foods SO bland and SO soggy. Pollo triste - Fast Food Near Me - Santa Ana, California

It's the worst place the cashier didn't even smile and didn't give us ketchup and I went to the door and they told me couldn't even assist me read more

Specific location rating & tips: - sprite & orange Fanta: 2/5 They never have enough syrup in them. More often than not tastes like soda water. - always inconsistent with getting order correct with any add ons or substitutions. 4 of 5 times they forget my extra sauce. I even ask if the extra sauce is in the bag and they throw sass saying if you ordered it it's in there and then it's not. - food taste stays pretty consistent though so that's why I keep going read more

Got this for work lunch because a few of us have never tried it. Underwhelming. The tenders are dry and the cane sauce is just a variant of thousand island. Cole slaw was decent and the best part of the meal was their Texas toast. Probably won't get this again. Our office ordered fries for 6 of us and they forgot it in our order too. read more

Raising Cane's Chicken Fingers - Fast Food Near Me - Santa Ana, California

7:21pm and the restaurant ran out of all sodas. Hard to comprehend running out, poor management. They should say machine is broken then I wouldn't be so mad. And yes, no credit given for the missing soda. Should have gone across the street to Chick fil a , yep, not a happy customer:( read more

Why is there ALWAYS a line in front of Raising Cane's Chicken Fingers? I had to check it out and first time tasting Raising Cane. Please don't flame me here but I did not find anything unique about it - No where near Korean fried chicken. However, I have to admit, their sauce is something different - good. Two long lines in Drive Thru and constant cars coming through. I walked inside to order. Goodness! It was full of people - which is good business! Everyone seemed to enjoy their food, hanging out and talking to their friends and family. Order your food at the register and staff called my name when it was ready. You can also order through the app on your phone. Unlimited refill station. Chicken fingers were very tender inside and crispy outside and definitely oily - coming out hot! : ) I mixed the hot sauce with Raising Cane's sauce to dip my chicken fingers. FYI - pay extra for sauce when you do not order in combo and big tray. Staff was cordial and took my order and answered a few questions that I had. A staff was walking around sweeping the floor but for some reasons did not clean the particular round table in the corner and it was greasy and smeared with sauces. Parking - there are plenty of parkings since it is inside a big shopping area. read more

See all

Went on Monday 3/9/25 at 1:30pm and ordered the 4 piece with lemonade and my bf got the sandwich with a coke. We BOTH got severe stomach pain, diarrhea and we threw up. We are still not able to eat a full meal without feeling sick. This is the ONLY location that has made us feel this way. Not garden grove and not the one on 17th st. The chicken was slimy that day so maybe it was bad chicken????? Ewwwwww didn't even finish it. Will not eat here anymore. read more

Raising canes is a good restraunt depends on which one you go too for example the one in Garden grove off of beach blvd they do such a good job every single. Every time i go to the one in santa ana off bristol the quality is terrible it it seems that whoever is leading the team or cooking the food does not care what they are serving there customers. If you dont believe me eat at the one in Garden Grove and then go the one on Bristol you will see exactly what i am talking about. Garden Grove location makes the one off of bristol look bad. read more

I'm so sad. Is this where we're at Cane's? The pic I added is the 3 fingers box (can you even see the "3 pieces" vs the children's meal. Which are still small but bigger than the adult meal. Sigh ‍‍ need I say more read more

Raising Cane's Chicken Fingers - 3 fingers & a kids meal - Fast Food Near Me - Santa Ana, California

Update * i ended up getting food poisoning.... the cross contamination is through the roof at this location, bc it is NOT the first time. read more

Raising Cane's Chicken Fingers - Chicken tender - Fast Food Near Me - Santa Ana, California

Canes would usually be a 5 star review, but for now, its not. I say this because the line is always long, and I wanted to come today with my daughter but what I enjoyed was the girl who took my order, she had curly hair with pigtails and really pretty glittery makeup. She was so nice, she repeated my order and made sure I was okay, she also had a smile on her face. My daughter also enjoyed her tender combo. read more

Every time I visit this place, it is an excellent experience, good food, fast service, and affordable prices. The only bad thing is the waiting time because it is always full. I highly recommend it to you. read more

See all

Too much of a wait even when its not busy. Especially drive thru. no line and still takes about 10 minutes to get my good. Fries are always soggy read more

Cane's has tender chicken breast tenders, solid cole slaw, fresh crinkle cut fries (ask for extra crispy...it's actually not that crispy), delicious toast (ask for double buttered), and yummy iced tea (I get 1/2 sweet tea and 1/2 unsweetened). They offer a Mother's Day and Father's Day BOGO box combo if you have a registered Cane's card, but you have to bring the card with you for it to be honored. There's indoor and outdoor seating. The employees are friendly. I saw they now have an app which can make ordering easier but doesn't appear to provide and rewards. read more

See all

terrible experience Chantelle helped me in the drive thru. was extremely hard to order my food due to her not being able to stop laughing about something. when i paid for my food i wanted to ask for ketchup and hot sauce Chantelle closed the window in my face and we can still see each other throughly the tint. i waited a little looking at each other through the tint so i can ask for my condiments but she refused so i left. not sure what the training is like but it was a very terrible experience and i don't think ill be returning to this location due to this employee. read more

Delicious chicken fingers. I loved their box combo because everything tastes great! Ask for the bread buttered on both sides. Fries and cole slaw are solid. I always get their iced tea half sweetened and half regular. read more

Raising Cane's Chicken Fingers - Box combo - Fast Food Near Me - Santa Ana, California

Big Box No slaw, extra Fries. Bread double toasted! I love canes! Friendly staffs, clean. Good service, food came out good! read more

Raising Cane's Chicken Fingers - Fast Food Near Me - Santa Ana, California

Very long wait times! Placed an order, came in - took a very long time for our order to be made ready. I wasa bit upset about it, especially when I had to pay over $50 for my order! I was on my lunch break, ordered for a few people - took over 20 minutes. I was late when coming back to the office. The place was clean, just long waits. read more

The tenders are small here, horrible customer service. The girl with blue curly hair and stretch ears was very rude while taking my order she was rushing me, she also rolled her eyes at me and my sibling when we asked for extra cane sauce and hot sauce. I was going to ask to talk to the manager but I didn't want to make a scene. read more

Raising Cane's Chicken Fingers - Small cane tender.... - Fast Food Near Me - Santa Ana, California

I liked the vibes, employees were very nice, food was good I think the fries were kind of like wet? The food was very good! A girl with dyed hair and stretched ears. Was very kind; she was very polite and helped me. read more

Food was not the way I ordered. Soda was watered down hardly any ice. I spent $26 on 3 chicken tenders on uber eats believing I was going to get my correct order. Very dissatisfied. I would like to be reimbursed. Thank you. read more

This place sucks ass. I can't tell you all how many times we come here and specifically through the drive thru, we ask for an extra sauce and extra toast and get home and it's not there. Sometimes I even ask at the window and they answer in the affirmative that it's there, so I take their word for it, and then when I get home... nothing. Like, whether there's a line at the drive thru or not, it happens. Whether it's 930pm or 1130pm it happens. There aren't any viable excuses. It's a pinche drive thru. You have a simple job. Fill the order correctly and give it to the customer. I mean, he'll, there are five people hanging around the window, you'd think quality control would exist; at least to a minimal extent Then I call, after the umpteenth time and the kid on the line says he'll let a manager know? Sure you will. No quality control at the window. Non-existent customer service. This place is literal ass. Like I told the kid, once or twice, I don't care if I'm out four bucks and the inconvenience. However, after the third or fifth time in as many outings and I'm out ten bucks and your establishment has a serious issue providing even mediocre service; as well as my wife and kids not getting what they ordered too many times to count. We are a family of five that enjoys eating out, but the crap service we endure from Canes at this specific location makes me want to consider driving an extra two to three miles into Tustin to give Eat Fantastic's chicken tender boxes. read more

Raising Cane's Chicken Fingers - Minuscule chicken tenders and hardly any fries. - Fast Food Near Me - Santa Ana, California

See all

Best CANES EVER!!! The chicken always tastes soo good and the employees are really nice!! I had a pleasant experience the other night on 07/03 when I decided to dine in (which is very rare) I could tell that they were very busy but one of the employees, I didn't get his name but he was cleaning the dining area and restocking despite the busy rush they had. I also didn't get the name of the girl who was taking orders but she was also very sweet!!! Will definitely be coming back. Overall great customer service which is hard to find at fast food chains! read more

I mean can u ever go wrong with canes??? This place never disappoints. Definitely will continue to come here when craving chicken tenders

Did online order and when I arrived I was welcome from the entire staff. They were working on my order so I got my drinks ready. As I waited I notice how team was so helpful with customers and we're all so pleasant. The girl that helped me I asked for a tip jar but they don't have one. They need to have one. The service you receive is refreshing because it's a fast food place, and you don't get the service. The food it's always great but when the service is completely on point it makes the food even better. They made me feel good and acknowledged. Very impressed! Also really like how clean the location is and the outside patio as well. Great job on the upkeep. read more

See all

Chicken meat was not good, don't know if something changed in your supply or what but ordered two box combos and both of us couldn't even eat them because we got the ick. With so many competitors, it's an easy choice to just go across the street instead next time. Staff were cool though, pretty fast service, friendly, accurate. read more

We went to this Raising Cane location a couple of times and we ordered 3 of the 3 fingers combo andnoticed their priced keep going up but the chicken strips are shrinking. At least if you're going to raise your price the chicken strips should be bigger also not shrink it. It's getting ridiculous and unfair for the customer. read more

Raising Cane's Chicken Fingers - Shrinking Chicken strips - Fast Food Near Me - Santa Ana, California

I have only been to Raising Cane's once. One visit is really not enough to make a reliable review. Nevertheless, here goes. Pro: This restaurant was really clean. It was clear that the employees spent a lot of time cleaning. That's also a good indication of pride. The chicken fingers were cooked just right. Not overcooked and not under cooked. Seasoning was appropriate. Pricing was reasonable. Pricing was in line with similar restaurants. Cons: The music was really loud. I could hardly hear myself think. It made ordering difficult too. Everything on the menu is fried. That's great if you are 30 but it's a bit rough if you are 68. ----------- Will I go back? Maybe. They are fine for what they are but as the say on "Chopped" it was kind of "one note". read more

Numerous homeless and people doing drugs outside the building. Panhandlers in the driveway Very unfortunate and not appetizing to go to because of them. Management needs to speak to the city to get that area cleaned up. Food decent but the chicken is very small compared to a couple of years ago. read more

I'm only giving 3 stars cos I told the girl, please put the Louisiana Hot Sauce and she assured me she would, I get home, no hot sauce

First time trying this spot. I've heard so much hype about the chicken that I had to try it since I was in the area. I was very lucky that the drive thru was not insane. I have heard of people waiting for about an hour. Totally worth it after trying, but not sure if I could commit to that. I ordered the 3 piece meal with fries and toast. The chicken was juicy and had just the right amount of breading. Fries were good. The toast was surprisingly so good. I usually don't eat buttered bread, but since it was my first time I had to go all in. Lastly, the sauce on the side was sooo damn good! I bypassed my ketchup and dipped my fries in it. Not sure what it was called, but it was too good and worth it. They offer Louisiana hot sauce for the chicken. It paired well with the special sauce and wasn't too spicy. Arnold palmer for the win! Sweetens or unsweetened, they're both great! Overall, I had a great experience and can't wait to have it again. :) read more

Raising Cane's Chicken Fingers - 3 piece meal - Fast Food Near Me - Santa Ana, California

After leaving a review for this location regarding charges for a refill on an Arnold Palmer, Ethan reached out. I told him after being charged one amount for the upgrade on 1/2 a cup of lemonade, then being charged more than 4 X that amount for a refill didn't seem right. He explained Canes allows for the upcharge and each location's pricing will be different. My opinion is the lemonade is a much smaller cost for the company than the other menu items and when the customer has already paid $13 bucks for a 3 strip combo and extra toast with the .30 upgrade on the lemonade, the least the business could do for the customers is offer 1 free refill. Just saying. BTW, the chicken and fries at this location on this visit was the best I've ever had at any Canes location. Crispy and hot. read more