I had a wisdom tooth taken out yesterday and it went very well. Please note that I am far along in…read moremy pregnancy, and Dr. Scherer was extremely careful to ensure I was comfortable with the procedure and process before he began. Pain, discomfort and swelling is very minimal, so much better than anticipated. I found all the staff members to be friendly and sweet. I'll be going back to remove the others in the Fall.

Years ago, Dr. Scherer removed a tooth of mine, and the experience was perfect... very efficient,…read moreprofessional, and I had no issues afterwards. Because of that positive experience, I brought my 9-year old son in today to have a tooth removed. My son has some special needs - he has severe ADHD, a learning disability and intense anxiety about pain. During our consultation with Dr. Scherer last month, I informed him of this and explained that my son has anxiety and fear (somewhat disproportionate to a normal level) when it comes to pain. I said, he will be VERY afraid and wI'll likely cry. I asked Dr. Scherer what he could do to help alleviate the fear. Answer: a child's dose of Valium the night before and morning of, and either laughing gas or IV sedation. I assumed those would be coupled with some understanding and a little empathy and maybe compassion for a terrified CHILD. OMG!!!! NOTHING could be farther from that. Dr. Scherer showed no empathy or compassion. Basically, he scared my son even more by saying "We can either do this now, here - or in the hospital." He demonstrated no care or understanding that my son was terrified. In fact, Dr. Scherer's demeanor was brusque, curt and slightly aggressive. He was unkind in that he used my son's fear against him instead of found or saying ANYTHING to try to allay his fear... even a little. My son was being brave and 'keeping it together' until we were told that I wasn't allowed to go into the room to hold his hand. Per Dr. Scherer, APPARENTLY, having a parent in the room makes the situation worse. Ok, maybe. I'll never know. But, I never expected the callous, brusque manner of Dr. Scherer today. I don't understand why this "hard-a$$" approach was necessary or appropriate for a scared, terrified kid with cognitive challenges. Shame on you, Dr. Scherer.

I was originally told by another dentist that I needed orthognathic (jaw) surgery, so I decided to…read moreget a second opinion. While searching for someone in-network with my insurance, I came across Dr. Hur--and I'm so glad I did. From the moment I went in for my consultation, I felt completely comfortable. Dr. Hur took the time to answer all of my questions thoroughly, and the best part was that he explained I didn't need jaw surgery at all--he could correct everything with implants. That alone was a huge relief. Dr. Hur and his entire staff walked me through every step of the process. On the day of surgery, they once again made sure I knew exactly what to expect and kept me at ease. After the procedure, Dr. Hur personally went out to the waiting room, sat down with my wife, and explained everything in detail. He never rushed and truly took his time, which meant a lot to us. The next day, he even reached out to check on how I was doing. His bedside manner is phenomenal. He gave me his personal cell phone number and told me not to hesitate to reach out with any questions. About a week later, the antibiotics started to get to me, which I expected. I sent him a text during normal business hours thinking I'd hear back later--but he called me almost immediately. That level of responsiveness is rare and honestly blew me away. I've been back a few times for follow-ups, and every visit has been the same--professional, friendly, and thorough. The entire staff is outstanding. If you need oral surgery or implants, do not hesitate to go see Dr. Hur and his team. He saved me from undergoing major jaw surgery, and I couldn't be more grateful.

I have high anxiety around all tings dentists given prior experiences. When i heard that i needed…read morea molar tooth extracted i was extremely nervous. Dr Hur and the whole team at Oral and Facial Surgery were so kind, they explained everything prior and during and the procedure was over in 30 mins without any pain. I remember thinking, it's over? Anywhere else, i think, when is it going to be over. I highly recommend him and the team to anyone who needs an extraction and is anxious like me.

(note: written during COVID times) Our first impressions of Dr Stevens are very positive. While…read moresome areas are not allowing parents in the room for the consult once the child is 18+, Dr Stevens does. He took time to explain everything and answered all my questions. I sawt him out for a second opinion after a less than positive experience somewhere else, at the end of our consultation I told him the details about what the other oral surgeon said and he very professionally explain why his opinion differs and why he would follow a different protocol. I respected that and will be using him for surgeon. Last thing, his consult fee is only $30.

Excellent Staff, Service and Quality Care…read more I have been going to Dr Malenius for more than 20 years. He is one of the most talented dentists I know. The office is run efficiently so there are no excessive wait times, and the staff is fun, caring and talented. Dr Bob has always been very accommodating to my sensitivity to pain, and he keeps up with the latest technologies to ensure cost effective, quality care. So many of my friends and family go to Dr Bob. They too have been going for 20+ years.

Excellent customer service, high tech, accommodating…read more Highly recommend this office to anyone, including children! They were amazing with my 3 year old. We drove from Dekalb to come here and it was well worth it.

I've been a patient at Grove Dental in Wheaton for over 30 years, and today was the first time I…read morefelt genuinely dismissed. I had to cancel my cleaning because of a severe tendinitis flare in my shoulder and knee -- I physically couldn't drive or sit through the appointment. When I called to explain, the response was flat and unsympathetic. I was told the next available cleaning wasn't until October, with no offer of a cancellation list and no attempt to help. What makes this especially frustrating is that they call me about once a week asking if I want to come in for last‑minute openings when they have cancellations. But when I had a legitimate medical issue, suddenly there was no flexibility and no interest in accommodating a long‑time patient. After three decades with this practice, I wasn't asking for anything unreasonable -- just basic courtesy. The way this was handled made it clear that loyalty doesn't count for much here anymore. At this point, I'm planning to find a different dentist for myself, my kids, and anyone else I care about. I still believe they could have handled this with more understanding, but they chose not to, and that's what ultimately pushed me to move on.

My husband and I have gone to Grove Dental for over twenty years. We have been very impressed with…read morethe quality of care that we have received. Dr. Moss, Dr. Crowe and their dental staff are very kind, professional and highly efficient. However, since the North American Dental Group has been involved, the scheduling and check in procedures have become bureaucratic and unnecessarily onerous. I find it particularly objectionable that all the calls are routed through the call center. When I call the dentist's office about my individual care, I expect to talk to someone who can actually answer my questions. This has led to a situation where I have been unable to schedule a 6 month routine dental exam. Instead, I could only schedule an appointment for 8 months out and be on a waiting list for an earlier appointment should someone else cancel. This is unacceptable!

As a new patient I was nervous to try a new dentist but I was very pleased. Dr. Bork was very…read morethorough, friendly, and explained everything in detail. My daughters also were pleased. I plan on continuing my dental care here. PS: receptionist/dental assistant was so nice, helpful, and had strong customer service.

Dr Bork is a great dentist. I have been going to him for nearly 15 years. He's friendly and kind…read more He even came in on a vacation day to care for an emergency dental issue for me. He really goes out of his way to care for his patients. I strongly recommend him.

Dr. Jonker and his staff are the best. They provide quality care and will fit you in for…read moreemergencies. I have gone to this dental practice for over 20 years and when Dr. Bond retired, he made sure to get an equally caring, very up to date dentist to take over the practice, Dr, Jonker. I moved to Arizona but was in town for a wedding in October 2025. I broke a back crown and called over to Naperville Family Dental and they fit me right in and gave me outstanding service along with a new crown. I cannot recommend Dr. Jonker and his staff enough. -Sincerely, Marlene N.

Dr Jonker is a very caring and gentle dentist. His entire office is wonderful. I highly recommend!read more

Best dental experience I've had. Wendy at the front desk is so personable and helpful, and is…read morethorough in explanations of expenses. Dr. Brown takes his time to explain everything going on, and answers all questions through the process. And to top it off, the chairs have heat and massage, with TV to watch, so it's a very relaxing process (or as relaxed as a dental visit can be!) ;)

Dr. Brown and his staff are very professional and friendly. He provides excellent dental care. I…read moream so glad I was able to find a dental care place that provides quality care and service. There are a lot of not so honest dentists, but with Dr. Brown and staff, you can always expect 100% honesty and now that they keep your best interests in mind. Thank you, North Pointe dental staff!