We love this hotel. And we've been staying here for many years now on our visits to Corning 2 to 3…read moretimes every single year. But this year, I was very affected by something they did in customer service. The room we were given last night is our room with large windows that have the lights right outside of them that light up the building. This blazing light starts at sunset and end at sunrise. Even with the blackout blinds, it is bright in our room at night. We also can't look out the window after dark or before sunrise because of the glare of the light. When I asked them to please change our room, they said they did not have any other room in our "tier" which means in the price point we paid. The hotel is virtually empty this weekend. Nevertheless, they are choosing not to give us a different room as a service. I am so very hurt and disappointed. It's a great hotel and a great location. But this inflexibility, even for silver members like us, feels very sad and unnecessary.

Great hotel in small town. I would recommend to have breakfast locally and not at the hotel. Great…read moredeal and tasty at Donna's restaurant. Also a local hang out which makes the conversations interesting. Loved the pool at the hotel. Easy parking which is free and lots of tires if needed. Great outdoor spaces and super convenient to Corning glass museum. You can walk from the hotel.

We really had a fantastic stay here! Check in was a breeze,…read moreand there are plenty of entrances to make getting to your room easy. Room was very clean and organized. We had a full kitchen, big fridge/freezer with ice maker, dishes, microwave, 2 burners with pots to cook, microwave pyrex... tons of space, many lamps. 2 flat screen tvs with a great channel selection. We had a room with a pull out couch as well, though im a weirdo and just slept on tbe couch. Breakfast is free and changes day to day. Usually eggs of some sort, meat, fresh and sliced fruit, cottage cheese, yougurt, fresh waffles, cereal, oatmeal, pastrys (get the oatmeal cake!!) And salsa and cheese. Some weeknights there is a social hour (aka free dinner) with some reallly tasty items (salad usually with something fun like pizza, sliders, quesadillas, hamburgers etc) free wine and beer as well. Coffee and tea available at all times, and a pantry with items you may have forgotten but also awesome treats and beverages! Even wine! There is a laundry and fitness room, really good pool and spa with jets as well as a basket ball court, library and business center room. We really enjoyed the food and we had a room super close to the dining area. The pool was a bit if a walk, however its way faster to cut through the courtyard (bring your key!!) They have fresh cookies at the desk in the afternoons, I don't even like sweets, but the cookies are like crack. Not sure who makes them or if they are just tube dough but keep doing what you are doing. (Try the strawberries from breakfast with the cookies...) This place can easily feel like home with how comfortable it is. So close to corning and the finger lakes, its a no brainer.

Very nice hotel, walking distance of the Corning Glass Museum. One flaw is the sink is outside the…read morebathroom, so if you stay there with your family you will get woken up by someone washing their hands or turning on the light to do so. Breakfast was just ok, I did like the yogurt bar with the toppings. The cost of a room was just just too high for what you get.

We reserved the handicap accessible room under the app. We are Choice Privilege members. Easy…read morecheck-in and went to our room. It's easy accessible to downtown and venues. I'd stay here again! Gluten free bagels available - gluten free waffles were available for breakfast . Yum!

We reserved here because it was not too far from the Finger Lakes Wine Festival at Watkins Glen and…read morebreakfast was included. Check-in was easy, and our room was on the first floor. They have an upper floor but no elevator! The room was pretty good, nice, and clean, with the exception of an upholstered chair. I sat in it to watch the large flat screen TV. The chair's arms were sticky with who knows what from years of use and no deep cleaning. Ugh! The back of the same chair was also in the same condition as the arms, more ugh! To use it, we took towels from the b/r and covered the offending areas. No one should have to do this... just gross. The king bed was oh so comfortable and smelled good, which helped foe a good night's sleep. Under the TV cabinet was a mini refrigerator with a freezer, no microwave, but they provided a small coffee pot system with reg and decaf. The b/r had a fantastic shower with good water pressure, nearly immediate hot water. A word of caution, the bottom of the tub was a bit slick. In the morning, there was a decent breakfast, carbs, protein, and juices, a good balance. The coffee was hot and a really good brand to start your day.They do accommodate the gluten-free guests with a dedicated waffle maker. .

The Fairfield Inn was a wonderful place to stay for an extended weekend near to the Fingerlakes…read more Located just off the highway, this location is very easy to find. Plentiful lighted parking surrounds the building. The entryway includes a check in desk, breakfast area, coffee and tea set up, ice machine, and small store with snacks and toiletries. Despite arrival at a very late hour, the front desk staff person was very friendly, chipper, and processed our keys in no time. We stayed on the second floor out of three in a very spacious room. The bed was very comfortable and clean and came with lots of pillows. Big, flat screen television, refrigerator, microwave, desk, arm chair, and a desk chair make up some of the amenities of the space. There is a pool on the premises as well but I did not have the opportunity to partake. The hot continental breakfast did the trick each morning. Cereal (cold and hot), eggs, sausages, waffles, breakfast sandwiches, various breads, and fruits. The hotel was very quiet, staff were friendly, and I would definitely stay here again if I were in the area. Couple of gas stations nearby, a Wendy's and a Bob Evans.

The breakfast was gross which included warm water that was supposed to be cold, the waffles were…read moredry like paint, and the coffee tasted like water mud. There was poop stains in the toilet. The beds were like sleeping on a rock. Most positive thing was the staff was nice and how do you get out of this? the room was clean.

Spotless, lovely a step back in time. Suzanne is a warm, welcoming host. Our room was beautiful…read moreand large

Lucky us to stay at this gem. Beautiful decor…read moreSuzanne was welcoming breakfast was stupendous

My family stayed in rooms 1 and 2 for a quick overnight in Corning. Found the Gaffer Inn on a…read morebooking site, but booked directly through them since they were running a slow season special. Very walkable to shops and restaurants. I could see parking being an issue for long stays, but there is street, lot and garage parking all nearby, just follow the rules. The rooms were clean and more spacious than a hotel, definitely more character. No complaints about noise from the restaurant downstairs, didn't hear anything. They communicated well about billing and all the what, where, when, and hows for the stay. I would definitely recommend!

I must admit .. when my husband and I went to check in at the bar... no lobby.. then climbed the…read morefire escape type stairs to the room we were a little skeptical. When we open the door to our room we were FLOORED! Beautiful, spotless,decorated perfectly... it wasn't a room it was a suite, fireplace, kitchenette, couch, two double beds... just lovely!! Right down in the gaffer district with quaint shops, breweries, restaurants and the Corning museum just minutes away on foot. Very pleased.. will definitely return!!!

he hotel is extremely dirty and poorly managed.The hotel seriously needs to evaluate options for…read moreimproving general cleanliness.Had one of the worst experience in my life.Staff are terrible....front desk guys were worst and indifferent..i went with family and they have no consideration...rooms are worst quality. Room was dust central, dust had settled everywhere and even after us wiping it off with some baby wipes it would re settle. Under the bed was filthy with dirt and dust looked like it had been forgotten about by the cleaner.

This hotel was very clean and new looking. There were plenty of outlets in the room and next to the…read morebed. The room had a mini fridge, microwave, tv, coffee maker. The bathroom was large. The free breakfast was good. It had waffles, eggs, sausage and then the basic cereals And bagels. This was one of the nicer hotels I've stayed at lately

Loved this hotel! The beds are comfortable including choices…read moreof pillows, hot shower, free breakfast, indoor pool, friendly staff. What more could you ask for! 5 stars

This property processed an unauthorized second charge on my credit card for a stay fully prepaid…read morevia Chase Travel. When I discovered this and contacted the hotel, my requests were repeatedly ignored until I escalated the issue to IHG Corporate. Only then did the General Manager immediately provide written confirmation that a refund would be issued. However, after waiting 10 business days with no credit processed, I requested a verifiable transaction reference number. Instead of a legitimate refund receipt, the manager sent a copy of my original $0 checkout folio, falsely presenting it as proof of a reversal. Furthermore, when I submitted a corporate survey regarding this billing issue, IHG corporate informed me they would not publish my feedback. Due to this severe lack of financial integrity and the brand's censorship of legitimate complaints, I am highly dissatisfied and cannot recommend this hotel.

This was a hotel and dance hall. . . It is now a homeless shelter. . . Go there if you are…read morehomeless, otherwise you're probably looking for something else.

If you're looking for kids 20's and possible trouble ...try it...not for me ..use to be a great…read moreplace back in the day...not anymore. I avoid walking by it.

For the price $65-$70 per night the place was exactly what we needed…read more Close to highway, room comfortably fit three adult women,and the beds were comfortable. We stayed for one night just to sleep and it met our needs. On the way out we grabbed continental breakfast (bread, muffins, hard boil eggs, cereal, etc.) and continued our journey.

!!!DO NOT STAY HERE!!! We booked due to an emergency…read moresituation while traveling and got there at 12:00am, when we arrived the front desk man was asleep ok his phone. We were given a dirty room and were forced to stay because of our emergency situation while traveling. I later then requested a refund for our unsanitary room and was told I'd get one! I booked through booking.com so they had to reach out to the hotel, the hotel then lied and said we were given a new room and stayed for breakfast and that is so far from the truth. I called the owner and he claimed that they have footage of us getting a new room and if I wanted to see it I have to file a police report so I did. This hotel was discussing and the way they treated us was as if we are just trash. DONT STAY HERE