Andrew provided wonderful efficient service and was a pleasure to be cared for by him.read more

I advised the Totowa Store agents that I did not under any circumstance wanted to trade in my cell…read morephone, if there was a contract. I was told that there was no contract and that I could cancer the subscription at any time. This is not true. I cannot switch to T mobile or any other provider unless I pay off a 36 month subscription. I was lied to. There was never at any time any paperwork given to me or any information telling me that I was LOCKED INTO THE TOTOWA STORE FOR 3 YEARS. SOMEHOW W/OUT MY KNOWLEDGE I WAS TOLD THAT THERE WERE DEDUCTING APPROX $30. PER MONTH FROM EITHER MY CREDIT CARD OR BANK ACCOUNT WITHOUT MY KNOWLEDGE. " CRAMMING?"

I bought three phones from this store over the past couple of years. I am very satisfied with the…read moreprice and service provided at my last visit.

While at the Rte.23 Verizon store Decided to buy a case for…read morethe Verizon IPhone my wife just got...and also some additional plugs and chargers (because NOTHING comes with the phone to charge it with the new type cord NO wonder people are leaving Verizon and IPhones) $150 dollars later just for that stuff--the guy put the case on the phone ...we left A few days later while it fit good --but--it WASN'T the right case ,u couldn't screen shot etc etc. We had to go all the way back to Wayne Of course when we went back today (4/16 tues at noon) The guy that was there didn't want to be bothered Tried to give us some used crappy case we didn't want ...it was a huge bother to get him to come over to the new case section..where there was a limited selection of cases..he finally realized the guy gave us a case for the newest style IPhone when that's not what we needed. He would up just giving us a clear case that was definitely less money than what we paid just to get us out of there..terrible! And just to mention the place was empty there was no rush. This was horrible and I will never go there again.

Walked in no appointment and was out the door 10 minutes later with my phone looking brand new…read more Great personable service. Will come back!

I highly recommend Device Surgeon for any issues with your devices. I dropped my iPhone and…read moreshattered the camera, and after having bad experiences with other repair places, I decided to try Device Surgeon based on their many positive reviews. Alper did not disappoint! He is incredibly knowledgeable and helpful. He worked on my phone right away and had it completely fixed in under 10 minutes. His prices are extremely reasonable compared to other places, and he is truly the kind of person you want to give your business to because he is honest, skilled, and fair. After several not-so-great experiences elsewhere, I am so relieved to have finally found a trustworthy place for tech repairs. I will definitely be returning, and I absolutely recommend Device Surgeon to anyone who needs a repair done right.

I love apple and even my girlfriend is a fan gal but man this location has the worst customer…read moreservice of any Apple Store I've been to. It could have just been the shitty employee that helped us but he was dreadful. Needless to say we walked out with what we needed and went out for dinner.

We made an appointment to demo the Vision Pro VR headset. We were able to check in quickly, and…read moreRoss gave us a very thorough explanation of how it worked. The vision pro was fitted to my prescription, and he was able to walk us through all the settings and capabilities or find someone who had more information. At the end, we got a recap of the features. Though we didn't buy that day, the demo really helped us understand how it worked in a way watching videos didn't. I think it's a good service they offer and was done efficiently. Whenever I do come to this Apple store, it's always packed, but there is enough staff that you aren't ever stranded waiting on help.

5 stars all around! I went to switch from Verizon to T-Mobile. I was very skeptical, but the sales…read moreassociate Margaret was amazing! YOU NEED TO ASK FOR HER, BEST MOBILE EXPERT EVER! She did a fantastic job at explaining all the plans and benefits of switching. I wasn't interested in switching but her explanation of the service made me switch. If you have a business, definitely open up with the business account. You can claim it on your taxes! The store is immaculate, always clean! Good luck switching out your phone, ask for Margaret and start saving today!!!! Enjoyed my experience, I know you will too!!!

I went there today asking for a new SIM card for one of my phones. The clerk said that she cannot…read morehelp me because there's a "fraud alert" on my account. I then asked her for a phone so that I could call customer service, she said she didn't have a phone to call customer service, because the call would take a long time. I went outside the store and had a live customer service rep on the phone within 3 minutes. I walked back into the store to hand my phone to the clerk so she could talk to the customer service rep, but she refused. The customer service rep said that it was wrong of the clerk to deny me a phone to call customer service and it was wrong of the clerk to refuse to speak to customer service on my phone. On top of that nonsense, the Spanish music is blasting. And while I was there, I saw another customer leave disappointed, apparently with the same clerk versus phone rep nonsense. I logged an official complaint with the T-Mobile main office, they were nice enough to waive the cost of my replacement SIM card after what I was put through at the local store. And interestingly enough, they found no fraud alerts on my account.

Brought my wife's 2nd generation iPad Pro 11in to replace her screen not working properly. King…read moreDigital not only had the one of the lowest prices from the quotes I requested (through Yelp), the work done was top notch! It's been several months now and you can't tell the screen was replaced. No issues with responsiveness, touch sensitivity or anything at all. Highly recommended and will be my first choice in case of future needs.

Take this as your sign to just go to the Apple Store…read more First they placed a Samsung screen on my iPhone 16 Pro Max. Red flag number one! The colors were off and looked terrible, and it had a chin at the bottom. I went back and paid $250 for a proper oled iPhone screen. I was happy with it. I even went back to him weeks later for a screen protector. Everything looked and worked great for 3 months until it didn't. The screen started to glitch when I set it to full brightness then it started to flash and glitch with any movement. Finally my screen just failed. An ideal place would at least have a 90-day warranty or at least try to fix it, especially for a returning customer. He definitely recognized me because I was there 3 times within the past 3 months. Who would want to come back 3 times anyways? He had no intention whatsoever to help me. I asked if he could just check on the screen but he didn't bother answering any questions or concerns. Instead he was rude and I, the customer, had to ask "So how can we fix this?" He wanted $250 AGAIN to make me pay for a new screen. Why would I do that if the first one completely failed? Fool me once. Tuh! He just lost a loyal customer and I cannot recommend this place. You will feel regretful. Just go to the Apple Store so you won't lose out on your money.

These guys are the BEST! Speedy service by great professionals! I highly recommend for cell phone…read moreservice! They also have a great selection of used/reconditioned phones for sale. Anthony is friendly and detailed.

Terrible place I brought my laptop to get fix for a screen repair and I didn't even get it fix and…read morethey told me my laptop motherboard wasn't working so they refuse to fix it. I took it to a different IT Tech and I was told that i had pieces missing from my laptop they ended up taking my ram out of my pc and they never called me to see if their was any update I had to be the one calling them

Customer service. They don't even acknowledge you when you come into the door. I was standing there…read morefor 15 minutes before they asked if I needed help. Listening to one of the employees, they have no sense of urgency when people are waiting for service. Switching to Verizon bc if this is who is representing AT&T I fear for the future. Fire them all.

After having Verizon as our phone carrier we decided to switch over to AT&T . We started the…read moreprocess at a Costco location but had to choose a office so we can send in our old phones so went to the AT&T office in Preakness center, Wayne NJ. We dealt with a woman named Natasha who I think was the sales manager and she convinced us that going directly with their office we would save a lot of money. After being in the store for well over 4 hours we were told by Natashi that ATT would cover any of the outstanding money still owed on our 3 Verizon phones. Unfortunately everything Natashia told us was A big lie and we are being billed by Verizon for over $1600.00 for our old phones. We have tried to call Natasha and she has never returned our calls so we have now had to hire a lawyer to step in. We have since learned of so many other complaints so stay away from this company and especially Natasha because she is a fraud. I would rate this store having no stars and AT&T corporate should close them down.

Can't say enough about TechStop they've Been in this business for years and are very knowledgeable…read more I own a business and I go to them for all my office computer needs as well as my personal custom devices. Sam's awesome very frank, helpful and honest. hard to find people who know enough and care! Thank you For all of your help over the years!! (also he usually has a show room and only keeps the most popular items on the table. if you're looking for something specific always ask he usually has the answer)

Just got a nice 13 inch macbook pro from Tech Stop the other week. First of all, i just want to say…read morehow excellent their customer service is. They were able to answer all of my questions and concerns and even after i bought the laptop i had to call them to personalize my new laptop and they were very patient and helpful with my situation. Overall, in terms of shopping for electronics, this was the easiest and the most painless experience i've had. They also had over a dozen options to choose from ranging from macbooks, imacs, ipads and iphones. I usually wouldn't buy a used computer but these guys helped me feel very confident about my purchase especially because they are a reputable company, plus if i had bought a brand new laptop, i would've dished out way more money. I will be going to them for all my apple products in the future whether it is for another computer or a repair. 10/10 would recommend to anyone looking for apple products for a fair price

Alla P. I used Ivan's services for a long time since it was…read moreLaptop MD business. He is very thorough and professional. Always completes customers' requests expeditiously. He is excellent problem solver and diagnoses problems with high accuracy. Ability to solve problems and provide customer with solution options, sensitivity to the cost of repairs, quick and reliable service makes this shop very special. Fixbox is my "go to" place for any computer headache, upgrades. Highly recommended for any hardware and software issues with reasonable pricing and 12 months warranty for the job.

Repaired my older HP Printer in record time. Quoted and charged a fair Price. Convienient location…read moreand very friendly service. Will definitely recommend to all my friends.