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    Verizon

    2.0 (39 reviews)
    Closed 10:00 am - 8:00 pm
    Updated 1 month ago

    Services - Verizon

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    Photo of Steve F.
    12
    115
    167

    6 months ago

    Andrew provided wonderful efficient service and was a pleasure to be cared for by him.

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    Photo of Verizon S.

    Verizon S.

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    9 months ago

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    Photo of Verizon S.

    Verizon S.

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    10 months ago

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    Photo of Verizon S.

    Verizon S.

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    Photo of D B.
    0
    6
    1

    1 year ago

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    Photo of Verizon S.

    Verizon S.

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    Photo of Dune D.
    6
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    16

    3 years ago

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    Photo of Verizon S.

    Verizon S.

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    1 year ago

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    Verizon S.

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    2 years ago

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    Verizon S.

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    2 years ago

    no customer service Integrity, especially the manager Dan Stevanovic. Don't waist your time heading to this location.

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    Verizon S.

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    2 years ago

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    Verizon S.

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    2 years ago

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    Verizon S.

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    7 years ago

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    Photo of Verizon Customer Service

    Verizon Customer Service

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    8 years ago

    Helpful 3
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    Photo of Jed D.
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    8 years ago

    Helpful 1
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    9 years ago

    Helpful 1
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    7 years ago

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    Verizon Customer Service

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    11 years ago

    Helpful 1
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    4 years ago

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    7 years ago

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    Verizon Customer Service

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    9 years ago

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    6 years ago

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    Verizon Customer Service

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    11 years ago

    Helpful 1
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    Photo of Lauren B.
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    9 years ago

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    17 years ago

    Helpful 2
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    10 years ago

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    8 years ago

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    Verizon Customer Service

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    7 years ago

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    Verizon Customer Service

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    Photo of Sasha M.
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    14 years ago

    Get ready for bad sevice and 2 hours of your life being wasted.

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    8 years ago

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    Photo of Shari M.
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    10 years ago

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    11 years ago

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    Photo of Zen M.
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    11 years ago

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    Photo of M P.
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    14 years ago

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    Photo of Elena F.
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    10 years ago

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    12 years ago

    Helpful 1
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    13 years ago

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    7 years ago

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    Verizon Customer Service

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    10 years ago

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    11 years ago

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    10 years ago

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    Ask the Community - Verizon

    Review Highlights - Verizon

    Customer care sent me to the Totowa location, and Rob was incredibly helpful and resolved my issues.

    Mentioned in 2 reviews

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    Verify this business for free

    People searched for Mobile Phones 2,662 times last month within 15 miles of this business.

    Verify this business

    P.C. Richard & Son

    P.C. Richard & Son

    (122 reviews)

    $$

    Recently I had a really old in the wall air conditioner removed and PC Richards provided me with…read morethe best installers I have ever meant. It was a difficult job it took about 4 hrs but they installed the new AC with exceptional precision and professionalism. Thank u Manuel and Louis for a job well done!!

    PUBLIC SERVICE ANNOUNCEMENT - PC RICHARDS I am posting this…read moreeverywhere because people deserve to know how PC Richards actually operates. About 2 1/2 years ago, I purchased a dryer from PC Richards along with their service agreement. 8 months ago, my dryer stopped drying clothes. They replaced the motherboard. While it temporarily helped, the dryer never truly worked correctly afterward. November 29 - dryer completely lost heat. Service appointment scheduled for December 5. The technician arrived, spent minutes with a flashlight and screwdriver, checked for an error code, and immediately declared, "It's the motherboard again." No real evaluation. No disassembly. December 8 - I received an email stating the part was ordered. By December 13 - no call, no appointment. When I contacted the service department, I was told the part order had been canceled in the notes without notifying me. Their "solution" was a $75 voucher and reordering the part. Important detail: That voucher was later canceled. December 20 - a new technician arrived. The motherboard was NOT the issue. Dryer still didn't work. He admitted the previous tech should have ordered sensors-- only to find out this part is normally stocked on their trucks..but that tech left without replacing and stated they need to be ordered. December 24 (Christmas Eve) - sensors installed. Still not fixed. Thankfully, my husband (an HVAC technician) was home and insisted they actually take the dryer apart instead of blindly chasing error codes. Final diagnosis: The motor was burned out the entire time. Once replaced in January, the dryer worked perfectly. The real issue: * No proper diagnostics * No accountability * Managers hiding behind "protocol" * Techs trained to look only for codes instead of evaluating the appliance * Complete disregard for the customer's time I had to take off EIGHT DAYS OF WORK, yet PC Richards considers this "one occurrence" because they label it "evaluation then repair." Convenient for them. Costly for me. This is no longer the family business it once was. It's a company that sends undertrained technicians, wastes customers' time, cancels promised resolutions, and takes zero responsibility. I will never do business with PC Richards again, and I strongly urge others to think twice before purchasing appliances or service agreements from them. People deserve better. Fuck you, PC Richards.

    T-Mobile - The staff, Alen

    T-Mobile

    (7 reviews)

    Today, switching cell phone carriers is easier than ever…read more Many moons ago, moving from one phone provider to another meant buying a new phone, switching to a new phone number, and adding contacts and apps manually. Now, most phones work across any provider, the cloud makes restoration easy, and phone numbers can be transferred regardless of carrier. This allows cell phone customers to switch whenever necessary -- whether they're looking for improved service or better rates. Located off of Route 46 West in Totowa, my partner and I went to visit the T-Mobile store. Upon arrival, we were greeted by the staff. I was led to a table and spoke to Alen. He was absolutely instrumental in giving me what I needed by answering every question. Not only did I change carrier, I also got an upgrade to an iPhone 16 Pro Max. The main factors were poor network performance, current device features, and picture quality. I left the store with a new toy, which I can recommend.

    Scammers Alert My…read moreexperience with T-Mobile in Totowa has been nothing but hell. When we first signed up and were helped by Jon Ramos ( Manager) He told us our bill was going to be $195 a month well, it's four months later and our bill has been $250 every month when I call up to have this fixed they keep giving me the runaround. Be weary of Mr.Jon Ramos T-Mobile he pulled the bait and switch trick. I will be calling Corporate to make a complaint about this employee Mr Jon Ramos is a scammer in my opinion. We will be cancelling T mobile.

    Verizon - mobilephones - Updated May 2026

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