It took me awhile to check in, my doctor's office messed up my insurance information. But luckily,…read moreI caught it and the front desk staff fixed it for me. Service was fast, and staff are accomodating and friendly.

Very disappointed. Arrived at my ortho doc today and the mri films were there, but not the report…read more Had to reschedule. I was assured the report would be there. Now my treatment is a week out. Care, professionalism etc excellent.

How could you?! Do NOT go here!…read more My mother arrived with a referral from her primary next door to have imaging done after complaining of not being able to breathe. They did an IV iodine and she immediately went into cardiac arrest! They called EMS who did CPR on her for 12 min and finally got a pulse before arriving at the hospital. NO ONE CALLED HER EMERGENCY CONTACT! Who is actually my 81 year old father!! He spent 5 hours searching for her, calling her primary, the hospitals and finally found her. She was on life support!! Imagine this, your mom goes to the doctor, almost dies, no one is called and by the time he figures out where she is he can't drive to see her because it's dark outside! He had to wait until the morning to see his wife. Now also imagine IF she did pass away. Imagine how SHOCKED my father could have been. He could have had a heart attack. They still have her belongings. They never gave them to the EMS so she arrived without a wallet, purse or way to identity her! Yesterday my father had to retrieve her car which was still in their parking lot. He is 81! Luckily they had an extra set of keys. However her phone, purse, wallet are STILL INSIDE THE OFFICE AND NOT ONE PERSON HAS CALLED TO GIVE HER BELONGINGS. This is on top of NOT CALLING EMERGENCY CONTACT AFTER SHE WAS TAKEN AWAY IN AN AMBULANCE! What about the iodine? What kind of records do you have that prove she isn't allergic prior to administering? So many questions and ZERO communication or concern! Run fast away from this place!

I was told by my doctor office the imaging will get authorization but when calling my insurance…read morecompany they didn't have any information. So please do your legwork or you will have a enormous bill

The customer service and care this year has been noteworthy enough to overcome an unacceptable…read morescheduling issue a couple years ago. Andrew in scheduling needs a raise, and I credit the system for actually being able to get a live person on the phone. He was competent and patient, and worked with me through several calls to get a misdirected order (dr's office takes the hit on that) straightened out and got me scheduled promptly for a stat order. Results were posted to my portal within 30 minutes, and the radiologist picked up an unusual finding that's not always perceptible on the kind of general imaging that was ordered.

over the years, I've had The people were always friendly and efficient. They all knew their jobs…read moreand how to best perform them while always being considerate of the patient's comfort. I've had mammograms, x-rays, and an MRI here and always felt good about the experience. the staff are alledgable, persoanal, and helpful.

I've gone to this facility for several years for mammograms. Without exception, the front desk…read morestaff has always been friendly and efficient. I've never had a long wait to be called to the exam room. The technician always takes a complete history before doing the imaging. The whole experience, from start to finish, is always positive. The staff, from desk to exam room, makes me feel like they all care about this specialty of women's health.

This facility has gone down hill in the last year or two. They used to be phenomenal, not any more…read more Not all, but many who work here are rude, snarky, aggressive and biased. They are also disorganized, do not have any online scheduling options and do not communicate well and care is impersonal. It is also difficult to get in to see them.

Have been here twice. Once for a MRI scheduled at night. There was limited staff and the patient…read morebefore took longer, so I waited over an hour past my appt time. The nurse and tech were very friendly and helpful when I did go back. Make sure you tell them what music you want. I said I didn't care but they just played what the pt before had on and it was terrible country music. lol. So next time I'll be specific. The second visit was an xray. No appointment, I went in as a walk in. they got me in very quickly. The tech was very efficient and friendly. Clean facility. Next to a bomb Indian restaurant if you have time after!

I would really like to give this location 0 stars!!! I my checked my husband in upon arrival and…read moreleft because I had an appointment. My husband is wheelchair bound, has Parkinsons, and was there to get an MRI. He waited in the lobby, and someone came out and called his name. After seeing him struggle to move his wheelchair, the lazy employee never offered assistance. My husband wheeled himself all the way down the hall, into the changing room and into the MRI room. Not one single staff member offered help!!! He was not asked what music he wanted to listen to during the MRI. I was waiting in the lobby for him to be brought out. I heard my name screamed from the back hallway, and I ran to the door. He said the door was too heavy for him to open and wheel himself out to the lobby. WHAT'S WRONG WITH THESE INHUMANE PEOPLE!!!!! THE WORST PLACE EVER!!! THEY SHOULD BE SHUT DOWN!!!

I've had to utilize Tucson ER & Hospital a few times over the last few months…read more Everybody here is friendly, compassionate, and proactive in addressing emergency needs. From the nurses to the doctors, they all care about people and being a safe and welcoming place to be treated. The wait to be seen and treated is quick. They want you feeling better as soon as possible. I 100% recommend this place.

Cross posting from google reviews because 3 hours after posting hundreds or reviews flooded mine…read more Being charged a ridiculous amount after getting no help nor answers, I was given black label medication I wasn't told about and I absolutely wouldn't have agreed to take. Sent home to almost die a few hours later. Don't come here. They don't care. I saw Sean Maley. Update: In response to the comment from this business, I called more than once after I regained my ability to speak in full sentences, and I asked why I was given medication without my knowledge and I just got a bunch of "I don't knows" and "I don't think they'd do that" even after I was sent a survey regarding my visit, I was asked if I wanted a call back, I said yes and I never received one. So I don't know what speaking to this facility again would do to help me in anyway. I even requested my medical records from this facility, and I was never told that the doctor believed I had a serious condition even though it was entered in my notes. And of course, it ended up being exactly that, but I was never told. I am an adult and I should've been told all of this information and not found out later by reading doctors notes. And I also read in my notes that I left with a 2 out of 10 pain. I never ever told anyone that my pain was below a 10. Their "legal counsel " isn't licensed to practice law in the state of AZ.

I've worked in the personal injury law field for 35 years and this MRI facility is the best I have…read moreused and/or recommended. And on top of that, the staff is fantastic. Couldn't ask for better.

1) read as "normal." Thankfully my physician reviewed the images himself and found the herniated…read moredisc and other findings. 2) very difficult to work with. They refused to mail the disc with images to me. My physician had trouble getting a copy as well. As a result, there was a significant delay in the care and management of my debilitating back pain. I *can't* recommend Open MRI of Tucson.

I had two different procedures on my legs with Dr. McKeever, and they both went so well. She always…read moremade sure to explain everything that she was doing and why. She is very easy too talk to and never made me feel like I was asking too many questions. I would for sure recommend her to anyone needing procedures done on their legs.

The experience has been professional & trusting just starting some tests for oncoming Tba procedure…read morewith Dr Berens #tmi . The team has been very professional , friendly , & patient with me. The office is large and rather newly renovated with large comfortable rooms including the lobby that has a coffee bar a first for me . Plenty of parking outside but the large covered solar parking with very few cars all say reserved ? The office is west off Tanque verde n of the big car wash in between golf & stuff entertainment center .