How could you?! Do NOT go here!…read more My mother arrived with a referral from her primary next door to have imaging done after complaining of not being able to breathe. They did an IV iodine and she immediately went into cardiac arrest! They called EMS who did CPR on her for 12 min and finally got a pulse before arriving at the hospital. NO ONE CALLED HER EMERGENCY CONTACT! Who is actually my 81 year old father!! He spent 5 hours searching for her, calling her primary, the hospitals and finally found her. She was on life support!! Imagine this, your mom goes to the doctor, almost dies, no one is called and by the time he figures out where she is he can't drive to see her because it's dark outside! He had to wait until the morning to see his wife. Now also imagine IF she did pass away. Imagine how SHOCKED my father could have been. He could have had a heart attack. They still have her belongings. They never gave them to the EMS so she arrived without a wallet, purse or way to identity her! Yesterday my father had to retrieve her car which was still in their parking lot. He is 81! Luckily they had an extra set of keys. However her phone, purse, wallet are STILL INSIDE THE OFFICE AND NOT ONE PERSON HAS CALLED TO GIVE HER BELONGINGS. This is on top of NOT CALLING EMERGENCY CONTACT AFTER SHE WAS TAKEN AWAY IN AN AMBULANCE! What about the iodine? What kind of records do you have that prove she isn't allergic prior to administering? So many questions and ZERO communication or concern! Run fast away from this place!

I was told by my doctor office the imaging will get authorization but when calling my insurance…read morecompany they didn't have any information. So please do your legwork or you will have a enormous bill

Absolutely ridiculous. This company has harassed me to no end to schedule an appointment, then…read morecanceled the appointment TWICE. They have the nerve to harass me by text and phone call to schedule it again, but when you answer the phone, there's not a live person and they want you to sit on hold. I would rather cut my left arm off than actually patronize this business at this point, and I have blocked their phone number.

I had a very frustrating experience at this imaging center. My doctor sent me with a work order for…read moreX-rays, but the technician did not complete all of the imaging that was listed on the doctor's order. After I left, they later told me that they had made a mistake. When I returned to have the remaining X-rays done, they couldn't even find the original order in their system, and my doctor had to send a completely new order. Today when I came back again, I was told that X-rays are walk-in only. Despite that, I waited for over an hour and a half. While I was still waiting, they took another patient who arrived about 40 minutes after I did. When I brought this to their attention and complained about the situation, the staff showed very little concern and did not seem to care about resolving the issue. Overall, the experience felt disorganized and unprofessional. Not completing the doctor's order the first time, losing the paperwork, and then making patients wait excessively while taking others ahead of them is extremely frustrating. I hope the facility improves its organization and patient care so others don't have to go through the same experience.

I didn't realize I was claustrophobic until I was being sent head first into an MRI machine. I…read morestarted panicking and the tech pulled me out. We tried again, but this time it was worse. She recommended finding an open MRI place and asking for a new referral to one of those locations. A quick Google search pulled up Advanced Open MRI of Tucson. I got all the needed calls made and referral was good to go. I spoke with Adam by phone and he was reassuring that once my appointment time came, I would be fine. He also assured me I could go in feet first and I appreciated that. On my appointment day, it was Adam who would be doing the scans. He was again reassuring that everything would be fine and checked on me immediately following each scan. The fact I could turn my head side to side was also a big help. I'd looked online and wasn't sure even open MRI would be for me because in the other one, but turning my head made all the difference seeing it was open. He played music of my choice and it's obvious he genuinely tries to make the patient comfortable. I was given a disc of the images and sent on my way. I highly recommend this place to anyone at all who suffers from claustrophobia and needs an MRI. They really want you to be at ease and that makes a world of difference. My last scans were sitting upright 10yrs ago, but that's not available in Tucson. This is definitely a great other option!

The service was great, Ken took really good care with me. There was no waiting, both of the…read moreemployees were very nice.

I can't believe this place hasn't been reviewed. I came for a CT and got there 15 minutes for my…read more7:30 appt as instructed. The gal at the front desk was friendly and showed me the restroom and water station before I sat to wait. I was greeted at exactly 7:30 by Joseph who is the nicest human ever! My first time getting a CT and he walked me through every step like a breeze. I was in and out in less than half an hour. The office is so nice, very clean and welcoming. Hopefully I don't have to go back but if I do, definitely going to this location!

Called told me to walk in anytime for a Dexa. Went in asked if I had appointment and gave me…read morerequirements had to leave. Set appointment. Come 15minutes early. Have been sitting here for 45 minutes. Go somewhere else if you value your time.

Nasty neighborhood and place just didn't feel clean inside. Old. Machine seemed old too. Staff…read morewas nice though.

Non caring tech yanked sheet from around and under me before I got off the table. I called Simon…read moreMed about the lack of professional care and also wrote a letter to them. No response.

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Response was a canned public response to cover the anticipated congressional investigation I'm…read morefiling through the VA and Tricare so other Veterans and their families don't have to be treated the way I was. I hope the Dr. Is exposed for what he did. I have no problem standing up for those without a voice and being intimidated by medical personnel. They have a duty and responsibility to care for their patients and do what's right. I haven't been able to do much since they did 2 mbb blocks. Just that and an epidural took alkost 3 months. The organization is a mess. Evey time I go in , just a lot of crippled patients. What do they cure ? They caused me to be on a walker at 60. I told the Dr the 1st mbb didn't work. They went ahead and did a 2nd. Back seized 5 minutes after leaving the clinic. Told the Dr. I refused treatment when the procedure was changed after I arrived for my appointment. A very sensitive and painful procedure without anesthesia. Sorry. They're out sick this week. Sorry, I wasn't told until now. Dr. ushered me out the door and said don't come back or else......what does that mean ? A Dr. !!!! VA got me taken care of. New clinic, Dr said 2nd mbb failure showed their next step was not medically necessary. Wrong course of action. My pain, not theirs, for treatments billed to the VA. They new clinic got me help on my 1st visit, reviewed my mri's and actually talked to me, asked questions, actually is getting me the help I've waited on for months. I told all my extended family here in Tucson. This Dr. needs held accountable and the clinic will be investigated, I pray.

This has been the worst experience I have ever had with doctors…read more Once again I was told I either get back injections or they would no longer prescribe me pain medication. The pain injections do not work and have made my pain worse. I have repeatedly explained this, however they do not care. I either go along with procedures that they deem necessary or they refuse to give me pain medication. Today, I was told to find another provider, because I wasn't listening to the doctor and refused to have yet another round of injections. I did listen, but he didn't seem to care that they did not work. It appears that their money is in procedures. Prescribing medication is not a money maker.

Have been here twice. Once for a MRI scheduled at night. There was limited staff and the patient…read morebefore took longer, so I waited over an hour past my appt time. The nurse and tech were very friendly and helpful when I did go back. Make sure you tell them what music you want. I said I didn't care but they just played what the pt before had on and it was terrible country music. lol. So next time I'll be specific. The second visit was an xray. No appointment, I went in as a walk in. they got me in very quickly. The tech was very efficient and friendly. Clean facility. Next to a bomb Indian restaurant if you have time after!

I would really like to give this location 0 stars!!! I my checked my husband in upon arrival and…read moreleft because I had an appointment. My husband is wheelchair bound, has Parkinsons, and was there to get an MRI. He waited in the lobby, and someone came out and called his name. After seeing him struggle to move his wheelchair, the lazy employee never offered assistance. My husband wheeled himself all the way down the hall, into the changing room and into the MRI room. Not one single staff member offered help!!! He was not asked what music he wanted to listen to during the MRI. I was waiting in the lobby for him to be brought out. I heard my name screamed from the back hallway, and I ran to the door. He said the door was too heavy for him to open and wheel himself out to the lobby. WHAT'S WRONG WITH THESE INHUMANE PEOPLE!!!!! THE WORST PLACE EVER!!! THEY SHOULD BE SHUT DOWN!!!