I didn't realize I was claustrophobic until I was being sent head first into an MRI machine. I…read morestarted panicking and the tech pulled me out. We tried again, but this time it was worse. She recommended finding an open MRI place and asking for a new referral to one of those locations. A quick Google search pulled up Advanced Open MRI of Tucson. I got all the needed calls made and referral was good to go. I spoke with Adam by phone and he was reassuring that once my appointment time came, I would be fine. He also assured me I could go in feet first and I appreciated that. On my appointment day, it was Adam who would be doing the scans. He was again reassuring that everything would be fine and checked on me immediately following each scan. The fact I could turn my head side to side was also a big help. I'd looked online and wasn't sure even open MRI would be for me because in the other one, but turning my head made all the difference seeing it was open. He played music of my choice and it's obvious he genuinely tries to make the patient comfortable. I was given a disc of the images and sent on my way. I highly recommend this place to anyone at all who suffers from claustrophobia and needs an MRI. They really want you to be at ease and that makes a world of difference. My last scans were sitting upright 10yrs ago, but that's not available in Tucson. This is definitely a great other option!

I had an MRI performed Here which is a 90 minute drive for me. They called a week later and said…read morethe doctor needed additional views but it was free of charge. I called the doctor and he had no idea about additional images. Turns out they used the wrong parameters on the original. so I drive 90 minutes to get MRI #2. I go to my doctor and he said the images were unreadable. WTF! Only onr star bc ZERO wasn't an option. Will not go back !

Was greeted with a beautiful smile from Yulissa- checkin was speedy snd accurate. She should be…read moreconsidered a trainer for her kindness and diligence. Thank you! Also had exceptional service provided by Misty and Bri -they too greeted me with a beautiful smile and put my mind fully at ease for my mammogram. Truly appreciate them all and their wonderful and professional demeanors including Savana who did my MRI. These four definitely deserve a day off with double pay! Kudos

I came here two days ago for an ultrasound. I was seen quickly, and as far as I could tell the…read moreprocedure was done properly. I got an email with a link to the results the same day. All in all, a good and painless experience.

I had two different procedures on my legs with Dr. McKeever, and they both went so well. She always…read moremade sure to explain everything that she was doing and why. She is very easy too talk to and never made me feel like I was asking too many questions. I would for sure recommend her to anyone needing procedures done on their legs.

The experience has been professional & trusting just starting some tests for oncoming Tba procedure…read morewith Dr Berens #tmi . The team has been very professional , friendly , & patient with me. The office is large and rather newly renovated with large comfortable rooms including the lobby that has a coffee bar a first for me . Plenty of parking outside but the large covered solar parking with very few cars all say reserved ? The office is west off Tanque verde n of the big car wash in between golf & stuff entertainment center .

It took me awhile to check in, my doctor's office messed up my insurance information. But luckily,…read moreI caught it and the front desk staff fixed it for me. Service was fast, and staff are accomodating and friendly.

Very disappointed. Arrived at my ortho doc today and the mri films were there, but not the report…read more Had to reschedule. I was assured the report would be there. Now my treatment is a week out. Care, professionalism etc excellent.

I am a former medical professional (CLT), and know what to look for in my doctors and their support…read morestaffs. From the receptionist to the prep nurse to the anthologist to the surgeon, everyone was polite, cheerful and professional. My prep nurse, Natalie, was especially attentive to my needs. Both the anthologist and surgeon met with me and my wife prior to surgery and took the time to answer any and all questions professionally while still at a level that a layperson could easily grasp. Even after I returned home they were helpful in getting me my meds and dressings sorted out. I would point out that, as I write this, all of the low ratings are NOT about the facility or care, but about problems with insurance coverage. I can only speak to my case, but Camp Lowell Surgery Center led me through the billing process well in advance so that a week before my surgery I had all my ducks in a row, including pre-approval from all three of my providers.

Beware: predatory facility . They charged five times the…read morecopay and billed my insure 10 times the cost ...for exact same laser procedure on my right eye versus left done at another facility by the same doctor. Apparently they think calling it a surgery center justifies a massive $500 copay for a 15 minute laser eye treatment, plus 3k bill to insurer; while at the other facility, for same process on my other eye, copay was only $120 and insure was billed only $450.

I've had to utilize Tucson ER & Hospital a few times over the last few months…read more Everybody here is friendly, compassionate, and proactive in addressing emergency needs. From the nurses to the doctors, they all care about people and being a safe and welcoming place to be treated. The wait to be seen and treated is quick. They want you feeling better as soon as possible. I 100% recommend this place.

Cross posting from google reviews because 3 hours after posting hundreds or reviews flooded mine…read more Being charged a ridiculous amount after getting no help nor answers, I was given black label medication I wasn't told about and I absolutely wouldn't have agreed to take. Sent home to almost die a few hours later. Don't come here. They don't care. I saw Sean Maley. Update: In response to the comment from this business, I called more than once after I regained my ability to speak in full sentences, and I asked why I was given medication without my knowledge and I just got a bunch of "I don't knows" and "I don't think they'd do that" even after I was sent a survey regarding my visit, I was asked if I wanted a call back, I said yes and I never received one. So I don't know what speaking to this facility again would do to help me in anyway. I even requested my medical records from this facility, and I was never told that the doctor believed I had a serious condition even though it was entered in my notes. And of course, it ended up being exactly that, but I was never told. I am an adult and I should've been told all of this information and not found out later by reading doctors notes. And I also read in my notes that I left with a 2 out of 10 pain. I never ever told anyone that my pain was below a 10. Their "legal counsel " isn't licensed to practice law in the state of AZ.

How could you?! Do NOT go here!…read more My mother arrived with a referral from her primary next door to have imaging done after complaining of not being able to breathe. They did an IV iodine and she immediately went into cardiac arrest! They called EMS who did CPR on her for 12 min and finally got a pulse before arriving at the hospital. NO ONE CALLED HER EMERGENCY CONTACT! Who is actually my 81 year old father!! He spent 5 hours searching for her, calling her primary, the hospitals and finally found her. She was on life support!! Imagine this, your mom goes to the doctor, almost dies, no one is called and by the time he figures out where she is he can't drive to see her because it's dark outside! He had to wait until the morning to see his wife. Now also imagine IF she did pass away. Imagine how SHOCKED my father could have been. He could have had a heart attack. They still have her belongings. They never gave them to the EMS so she arrived without a wallet, purse or way to identity her! Yesterday my father had to retrieve her car which was still in their parking lot. He is 81! Luckily they had an extra set of keys. However her phone, purse, wallet are STILL INSIDE THE OFFICE AND NOT ONE PERSON HAS CALLED TO GIVE HER BELONGINGS. This is on top of NOT CALLING EMERGENCY CONTACT AFTER SHE WAS TAKEN AWAY IN AN AMBULANCE! What about the iodine? What kind of records do you have that prove she isn't allergic prior to administering? So many questions and ZERO communication or concern! Run fast away from this place!

I was told by my doctor office the imaging will get authorization but when calling my insurance…read morecompany they didn't have any information. So please do your legwork or you will have a enormous bill

I am not sure about the physician's work here but the office staff communication is subpar. That…read moreis really a shame if doctors are great but their office does not get back to patients timely, communicate updates or even answer the phone. I spent 17 minutes on hold just to speak to a human only for their phone system to disconnect. Called back to the same thing. Such a shame that office staff can tarnish the reputation of good physician practices. Will probably begin to look elsewhere. Looks like this is not the first time there have been issues with office staff....just read older review..

What a wonderful neurosurgery practice we have here in Tucson! We're blessed. Dr. Putty performed a…read morelumbar minimally invasive discectomy on me and I'm feeling better already. Everyone from the front office staff, to Dr. Putty's nurse practitioner, Kasey, to the schedulers are all professional grade people. Thank you all so much!