How could you?! Do NOT go here!…read more My mother arrived with a referral from her primary next door to have imaging done after complaining of not being able to breathe. They did an IV iodine and she immediately went into cardiac arrest! They called EMS who did CPR on her for 12 min and finally got a pulse before arriving at the hospital. NO ONE CALLED HER EMERGENCY CONTACT! Who is actually my 81 year old father!! He spent 5 hours searching for her, calling her primary, the hospitals and finally found her. She was on life support!! Imagine this, your mom goes to the doctor, almost dies, no one is called and by the time he figures out where she is he can't drive to see her because it's dark outside! He had to wait until the morning to see his wife. Now also imagine IF she did pass away. Imagine how SHOCKED my father could have been. He could have had a heart attack. They still have her belongings. They never gave them to the EMS so she arrived without a wallet, purse or way to identity her! Yesterday my father had to retrieve her car which was still in their parking lot. He is 81! Luckily they had an extra set of keys. However her phone, purse, wallet are STILL INSIDE THE OFFICE AND NOT ONE PERSON HAS CALLED TO GIVE HER BELONGINGS. This is on top of NOT CALLING EMERGENCY CONTACT AFTER SHE WAS TAKEN AWAY IN AN AMBULANCE! What about the iodine? What kind of records do you have that prove she isn't allergic prior to administering? So many questions and ZERO communication or concern! Run fast away from this place!

I was told by my doctor office the imaging will get authorization but when calling my insurance…read morecompany they didn't have any information. So please do your legwork or you will have a enormous bill

I've gone to this facility for several years for mammograms. Without exception, the front desk…read morestaff has always been friendly and efficient. I've never had a long wait to be called to the exam room. The technician always takes a complete history before doing the imaging. The whole experience, from start to finish, is always positive. The staff, from desk to exam room, makes me feel like they all care about this specialty of women's health.

A quiet comforting place where I know an important mammo or ultrasound will be worked on me. This…read morehas been the location that I opt to go to year after year and will recommend to anyone who needs this procedure. The staff are always gentle and courteous. Facility is always clean, location is easy to find.

I had a great experience this morning. I arrived on time for my appointment, and the office staff…read morewas very kind and efficient. They called me back within five minutes, and I was in and out with him 30 minutes total. I felt very comfortable with the care that was provided.

i called today to get a cost for an mri, the person was so snappy with his answers. i just want the…read morecost before i scheduale it, he said, can't give you the cost you have scheduale it before they give you the cost which is one day before procedure = what,

The receptionist was fantastic; friendly, helpful, patient; an excellent rep for any business…read more Also, the woman who conducted my x-ray, and the gentleman who administered my MRI/MRA were professional and courteous. However, despite having shown up 45min prior to my appointment time (15min more than they requested for new patients), I still wasn't seen until nearly an hour after my appointment time. As I had to take time off of work for this appointment and scheduled meetings around it, it was inconvenient that I was there more than an hour later than they advised it would take. Also, in calling to confirm my faxed request for a CD copy of my results/imaging was received and was being processed I selected the options regarding records and it just gave instructions for the request and then disconnected me. Not helpful.

Stay away from this shady company. They charge double what other places do. They want all the money…read moreup front and after your insurance pays, you have to fight to get a refund with their foreign office. Big time SCAMMERS!

I can't believe this place hasn't been reviewed. I came for a CT and got there 15 minutes for my…read more7:30 appt as instructed. The gal at the front desk was friendly and showed me the restroom and water station before I sat to wait. I was greeted at exactly 7:30 by Joseph who is the nicest human ever! My first time getting a CT and he walked me through every step like a breeze. I was in and out in less than half an hour. The office is so nice, very clean and welcoming. Hopefully I don't have to go back but if I do, definitely going to this location!

Called told me to walk in anytime for a Dexa. Went in asked if I had appointment and gave me…read morerequirements had to leave. Set appointment. Come 15minutes early. Have been sitting here for 45 minutes. Go somewhere else if you value your time.

Dr. Compton is great. Love the quality of care provided. Been going there over ten years.read more

The experience has been professional & trusting just starting some tests for oncoming Tba procedure…read morewith Dr Berens #tmi . The team has been very professional , friendly , & patient with me. The office is large and rather newly renovated with large comfortable rooms including the lobby that has a coffee bar a first for me . Plenty of parking outside but the large covered solar parking with very few cars all say reserved ? The office is west off Tanque verde n of the big car wash in between golf & stuff entertainment center .

Haven't even been there and I'm already very displeased. They cancelled my appointment twice now,…read moreon the same day of the appointment due to broken machines (2x now) and missing staff to perform the MRI. What a crock of shite! You can reach anyone 'on site' you get a answering service that asks too many questions of info they already have!!!!! THis is the worst

I needed a traumatic brain injury protocol and SimonMed is *the* place to go for it. The staff here…read moreis really pleasant. Trevor was especially kind. I'll need to come back because my claustrophobia freaked me out and I couldn't go through with it. But I'll be happy to get a mild sedative and come right back to this location.

After my mammogram I received a letter stating that I needed a diagnostic mammogram and ultrasound…read more, I was alarmed given my personal and family history of breast cancer. I could not get Simonmed to explain why and the earliest appointment they gave me was 3 weeks away. My doctor doesn't work friday to sunday so I had several sleepless nights before I found out that the reason for the letter was that the mammographer had failed to read my doctors initial referral for an ultrasound NOT because the nammogram had revealed a possible cancer.

Simon Med is the worst medical help info they give and for ultra sound. they take a long time to…read moresend info to your Dr. , and they turn off any phone calls asking them about your records. Bad imaging .

I didn't realize I was claustrophobic until I was being sent head first into an MRI machine. I…read morestarted panicking and the tech pulled me out. We tried again, but this time it was worse. She recommended finding an open MRI place and asking for a new referral to one of those locations. A quick Google search pulled up Advanced Open MRI of Tucson. I got all the needed calls made and referral was good to go. I spoke with Adam by phone and he was reassuring that once my appointment time came, I would be fine. He also assured me I could go in feet first and I appreciated that. On my appointment day, it was Adam who would be doing the scans. He was again reassuring that everything would be fine and checked on me immediately following each scan. The fact I could turn my head side to side was also a big help. I'd looked online and wasn't sure even open MRI would be for me because in the other one, but turning my head made all the difference seeing it was open. He played music of my choice and it's obvious he genuinely tries to make the patient comfortable. I was given a disc of the images and sent on my way. I highly recommend this place to anyone at all who suffers from claustrophobia and needs an MRI. They really want you to be at ease and that makes a world of difference. My last scans were sitting upright 10yrs ago, but that's not available in Tucson. This is definitely a great other option!

The service was great, Ken took really good care with me. There was no waiting, both of the…read moreemployees were very nice.

Highly recommend coming here!!!…read more I am not one that enjoys doing anything medically wise. Normally doctors, and clinics for x-rays, eyes or anything else seem to be a long waste of time. Not the case here at this location, the check-in was fast and efficient and the X-ray technician was friendly and pleasant. Kind of like he knew that professional courtesy starts with treating the customer right and not acting like a rude know-it-all and making you feel dumb for just being there. I think I was in and out in like 30min ... I wish more businesses would follow your lead. I did not have to deal with the billing department ... from what I have read here on other posts, it looks like it might need to take a lesson from your other departments. Best clinic I have been to in years!

My doctor ordered a CT scan, to be done stat. It was faxed at 9:50am. It was close to noon, when I…read morecalled, the Rep stated she didn't see any orders to call the physician and be sure it was sent. I did and the medical assistant stated it was sent at 9:50am, she shows fax confirmed. I called rad ltd again, waited 20 minutes until I spoke to a schedule rep, she stated nothing has been received, there was nothing she could do, I explained my situation, and she didn't seem to care. To call back another time to see if they have received the order.