How could you?! Do NOT go here!…read more My mother arrived with a referral from her primary next door to have imaging done after complaining of not being able to breathe. They did an IV iodine and she immediately went into cardiac arrest! They called EMS who did CPR on her for 12 min and finally got a pulse before arriving at the hospital. NO ONE CALLED HER EMERGENCY CONTACT! Who is actually my 81 year old father!! He spent 5 hours searching for her, calling her primary, the hospitals and finally found her. She was on life support!! Imagine this, your mom goes to the doctor, almost dies, no one is called and by the time he figures out where she is he can't drive to see her because it's dark outside! He had to wait until the morning to see his wife. Now also imagine IF she did pass away. Imagine how SHOCKED my father could have been. He could have had a heart attack. They still have her belongings. They never gave them to the EMS so she arrived without a wallet, purse or way to identity her! Yesterday my father had to retrieve her car which was still in their parking lot. He is 81! Luckily they had an extra set of keys. However her phone, purse, wallet are STILL INSIDE THE OFFICE AND NOT ONE PERSON HAS CALLED TO GIVE HER BELONGINGS. This is on top of NOT CALLING EMERGENCY CONTACT AFTER SHE WAS TAKEN AWAY IN AN AMBULANCE! What about the iodine? What kind of records do you have that prove she isn't allergic prior to administering? So many questions and ZERO communication or concern! Run fast away from this place!

I was told by my doctor office the imaging will get authorization but when calling my insurance…read morecompany they didn't have any information. So please do your legwork or you will have a enormous bill

I've gone to this facility for several years for mammograms. Without exception, the front desk…read morestaff has always been friendly and efficient. I've never had a long wait to be called to the exam room. The technician always takes a complete history before doing the imaging. The whole experience, from start to finish, is always positive. The staff, from desk to exam room, makes me feel like they all care about this specialty of women's health.

This facility has gone down hill in the last year or two. They used to be phenomenal, not any more…read more Not all, but many who work here are rude, snarky, aggressive and biased. They are also disorganized, do not have any online scheduling options and do not communicate well and care is impersonal. It is also difficult to get in to see them.

Easy check in. Staff is very nice and helpful here. At the time we were here, there weren't many…read morepeople waiting.

My husband had an MRI this morning at Radiology LTD at 677 N Wilmot Rd. Everyone was really nice…read morelike always. He said the preparation was perfect and the MRI went well.

Absolutely ridiculous. This company has harassed me to no end to schedule an appointment, then…read morecanceled the appointment TWICE. They have the nerve to harass me by text and phone call to schedule it again, but when you answer the phone, there's not a live person and they want you to sit on hold. I would rather cut my left arm off than actually patronize this business at this point, and I have blocked their phone number.

I had a very frustrating experience at this imaging center. My doctor sent me with a work order for…read moreX-rays, but the technician did not complete all of the imaging that was listed on the doctor's order. After I left, they later told me that they had made a mistake. When I returned to have the remaining X-rays done, they couldn't even find the original order in their system, and my doctor had to send a completely new order. Today when I came back again, I was told that X-rays are walk-in only. Despite that, I waited for over an hour and a half. While I was still waiting, they took another patient who arrived about 40 minutes after I did. When I brought this to their attention and complained about the situation, the staff showed very little concern and did not seem to care about resolving the issue. Overall, the experience felt disorganized and unprofessional. Not completing the doctor's order the first time, losing the paperwork, and then making patients wait excessively while taking others ahead of them is extremely frustrating. I hope the facility improves its organization and patient care so others don't have to go through the same experience.

SARA is a first class facility and I have always had a positive and thorough experience from…read morecheck-in to exam, and check out. I am so thankful to have SARA professional services in Sierra Vista. Thank you so much for all you do!.

I can't believe this place hasn't been reviewed. I came for a CT and got there 15 minutes for my…read more7:30 appt as instructed. The gal at the front desk was friendly and showed me the restroom and water station before I sat to wait. I was greeted at exactly 7:30 by Joseph who is the nicest human ever! My first time getting a CT and he walked me through every step like a breeze. I was in and out in less than half an hour. The office is so nice, very clean and welcoming. Hopefully I don't have to go back but if I do, definitely going to this location!

I had two different procedures on my legs with Dr. McKeever, and they both went so well. She always…read moremade sure to explain everything that she was doing and why. She is very easy too talk to and never made me feel like I was asking too many questions. I would for sure recommend her to anyone needing procedures done on their legs.

The experience has been professional & trusting just starting some tests for oncoming Tba procedure…read morewith Dr Berens #tmi . The team has been very professional , friendly , & patient with me. The office is large and rather newly renovated with large comfortable rooms including the lobby that has a coffee bar a first for me . Plenty of parking outside but the large covered solar parking with very few cars all say reserved ? The office is west off Tanque verde n of the big car wash in between golf & stuff entertainment center .

I needed a traumatic brain injury protocol and SimonMed is *the* place to go for it. The staff here…read moreis really pleasant. Trevor was especially kind. I'll need to come back because my claustrophobia freaked me out and I couldn't go through with it. But I'll be happy to get a mild sedative and come right back to this location.

Our appointment was originally scheduled for last week, but SimonMed told us that our insurance had…read morenot yet approved the MRI, so they rescheduled us for the following week. We waited an entire week, and during that time we received an email confirming that the insurance had approved the authorization. When we arrived for our rescheduled appointment, we were told we had to pay $595 out of pocket--which is the same price they charge without insurance. The receptionist said she would check whether she could dispute it. Instead of actually helping us, she spent the entire time on her phone, laughing and chatting with a friend while pretending to work on our case. After making us wait for about 15 minutes, she simply came back and said the amount was still $595. We had no choice but to cancel the appointment. Imagine being told that you have a mass in your body, your primary care doctor orders an urgent MRI, and then you are forced to wait because of this kind of incompetence. They wasted an entire week of our time for nothing. Save yourself the frustration and don't waste your time here. Go to Radiology Ltd instead.

After my mammogram I received a letter stating that I needed a diagnostic mammogram and ultrasound…read more, I was alarmed given my personal and family history of breast cancer. I could not get Simonmed to explain why and the earliest appointment they gave me was 3 weeks away. My doctor doesn't work friday to sunday so I had several sleepless nights before I found out that the reason for the letter was that the mammographer had failed to read my doctors initial referral for an ultrasound NOT because the nammogram had revealed a possible cancer.

Simon Med is the worst medical help info they give and for ultra sound. they take a long time to…read moresend info to your Dr. , and they turn off any phone calls asking them about your records. Bad imaging .

I didn't realize I was claustrophobic until I was being sent head first into an MRI machine. I…read morestarted panicking and the tech pulled me out. We tried again, but this time it was worse. She recommended finding an open MRI place and asking for a new referral to one of those locations. A quick Google search pulled up Advanced Open MRI of Tucson. I got all the needed calls made and referral was good to go. I spoke with Adam by phone and he was reassuring that once my appointment time came, I would be fine. He also assured me I could go in feet first and I appreciated that. On my appointment day, it was Adam who would be doing the scans. He was again reassuring that everything would be fine and checked on me immediately following each scan. The fact I could turn my head side to side was also a big help. I'd looked online and wasn't sure even open MRI would be for me because in the other one, but turning my head made all the difference seeing it was open. He played music of my choice and it's obvious he genuinely tries to make the patient comfortable. I was given a disc of the images and sent on my way. I highly recommend this place to anyone at all who suffers from claustrophobia and needs an MRI. They really want you to be at ease and that makes a world of difference. My last scans were sitting upright 10yrs ago, but that's not available in Tucson. This is definitely a great other option!

I had an MRI performed Here which is a 90 minute drive for me. They called a week later and said…read morethe doctor needed additional views but it was free of charge. I called the doctor and he had no idea about additional images. Turns out they used the wrong parameters on the original. so I drive 90 minutes to get MRI #2. I go to my doctor and he said the images were unreadable. WTF! Only onr star bc ZERO wasn't an option. Will not go back !

My doctor ordered a CT scan, to be done stat. It was faxed at 9:50am. It was close to noon, when I…read morecalled, the Rep stated she didn't see any orders to call the physician and be sure it was sent. I did and the medical assistant stated it was sent at 9:50am, she shows fax confirmed. I called rad ltd again, waited 20 minutes until I spoke to a schedule rep, she stated nothing has been received, there was nothing she could do, I explained my situation, and she didn't seem to care. To call back another time to see if they have received the order.

I recently had a mammogram that revealed there was something wrong. I was so frightened that I…read morecould not cope, I could not sleep, I could not even think straight. I thought of those before me who had died from breast cancer. I was also engaged to be married and there was no way I was going to enter into a relationship knowing I was sick. I was thinking of ending my life. I was so upset I went to Radiology Limited to try and talk to someone. The kindness and care that I received from Austin, the manager, and his staff literally saved me. With their help and support I was able to see a way forward that saved my life and gave me hope. I will never forget Austin and his staff for their kindness and help!