I've had to utilize Tucson ER & Hospital a few times over the last few months…read more Everybody here is friendly, compassionate, and proactive in addressing emergency needs. From the nurses to the doctors, they all care about people and being a safe and welcoming place to be treated. The wait to be seen and treated is quick. They want you feeling better as soon as possible. I 100% recommend this place.

My husband and I have both had fantastic experiences at Tucson ER & Hospital. I went this last…read moreFriday for severe knee pain. I'd been having issues but couldn't get into an ortho until June. The pain got worse after we'd been traveling. They suspected a blood clot, so they ran a lab test and had results in under an hour. Due to a high reading, they needed to do an ultrasound, and also decided to do an x-ray and MRI since I'd had problems for the past 5 months. All of these tests were done right there in under 4 hours. The wait was only for lab and radiology reports. Dr. Tarr was thorough, knowledgeable, and the kind of doctor you want to see. He visited with me 3 separate times about test results, answered all of my questions, and not once did I feel like he was in a hurry. He explained my knee issues and recommended a follow up with an ortho. A CD was provided in a folder with my MRI and xray info plus paper copies of the analysis for me to see. We had a similar experience 2 years ago with my husband's back issue. No waiting, helpful professionals, clean and quiet facility. (There's also a small, inpatient hospital but we haven't used that.) Another positive is that they offer outpatient services like MRI, x-ray, and blood tests. With a dr order, you could most likely schedule same or next day. You can also pay out of pocket for these and the prices seem very reasonable. Costs are published on their website. (Example, an MRI right now is $550.) I like that kind of transparency plus easy scheduling and minimal wait. The only negative is that since they are physician owned, they can't charge Medicare, Medicaid, Tricare, or AHCCSS due to a federal rule. But if you have private/commercial insurance, this is definitely the place to go! 100% recommend!

My friend recently had surgery at TMC and overall the experience was very positive. His surgeon and…read moresurgical tech were excellent. They explained everything clearly and took great care of him before and after the procedure. The follow-up doctor who checked on him later didn't have the greatest bedside manner at first, but it did improve the next day, which we appreciated. There was a little confusion about the flower policy. I was told we couldn't give him flowers for a couple of days, but it turned out the restriction only applied to the surgical floor. I'm glad I didn't take them home before we could give them to him. Most of the nurses on his shift were wonderful. They were attentive, patient, and very supportive during his recovery. He was also happy with the kitchen overall, although they did forget his tater tots three times. Overall, TMC provided good care, and aside from a few small hiccups, we are grateful for the staff who helped him through his surgery and recovery.

Had a neck fusion. It went extremely well. The staff through the whole journey were very friendly…read moreand helpful. They kept me informed and address my concerns.

I went to this ER on a Wednesday afternoon and they got me in pretty quickly. I was in server pain…read morean could not stand up very well, they took me back and started working to figure out my issue. The first nurse was very friendly and helped me and my daughter, the RN who came in to take blood after the Dr saw me was a mess, he had and attitude and slammed some the test vials on the cart. I asked be it in serious pain in my abdomen and chest if everything was ok, he say yes why, I stated well you do not seem like a happy human right now. He replied no that is just who I am. OK so maybe not work with people who are just seeking help and need answers, I understand not everyone that comes to the ER is a nice person but I really don't want someone who is trying to help to be that moody, sorry. You area a nurse and we look to you for support and help. The Reason for the 2 stars is because I was there for hours while they still tried to figure out what was wrong, and trying to transport me to the NWMC on Houghton and Old Spanish Trail, the evening nurse was very kind and cared about my well being. He did his best to help, and finally he gave me oxygen to help with the heart and oxygen monitors to stop going off over and over. There was another issue I am not sure which hospital it was but the phone system had gone out so the ER could not reach anyone at the Houghton location to get me moved. How does this happen in 2025. WTH It turned out I had double pneumonia, that was found the next day after two more CT Scans.

Northwest ER, dehydration during to GI issue. MD ordered IV hydration, then left. Nurse put in IV…read moreport, never dehydrated me. Had CAT scan with contrast, after 2 hour wait for results, physician went over and cleared me to go. IV port still in my arm, asked him to get somebody to take it out, he did. The worst of the worst, zero stars

My daughter was told by urgent care, after being seen for for a possible bowel blockage, to go to…read moreER if it didnt resolve with meds that urgent care prescribed. The situation didn't improve so we went to Tucson Medical Center ER at 4:30 p.m. yesterday. My daughter is multiply diabled. She was told that they would do a fleet enema and hydrate her. After waiting until 9:30, the procedure was started. It was somewhat successful and she was told that the staff would perform a more aggressive enema. So, she was placed in a private ER room at 10:45 ish. We waited and waited. I asked the nurse 3 times when the nurses would be in to attend to my daughter. Each time I was told that they were making their way through the patients and that the ER was very busy. The 3rd time the nurse told me that the team would be in shortly and that they had the meds ready for the second procedure. We waited and waited. A nurse came in and I mentioned to her that we had been in the private room for 2 1/2 hours waiting with no updates. She left the room. The doctor came in and said that there was a problem with communication between she and the nurses. She said that they had determined that there was no blockage and that my daughter would be released and she should do her own procedures at home-and besides they needed the room for other people who were much sicker than she was. All of this after waiting for 2 1/2 hours. She w as clearly angry. She sssuggested that she could give another enema and have my daughter wait in the waiting room and use the waiting room bathroom!! (which was also dirty) We made the decision to leave. Checked out and went home at 3:00 a.m. - after 10 hours of waiting and waiting. The ER was dirty and very cold. Curtains were torn, floors were dirty and vending machines didn't work. Had to ask for a warmed blanket while I was in the waiting room. Communication was very poor with both patient and staff. The doctor was clearly trying to get rid of my daughter going into detail about how sick the other patients were putting the blame on her instead of the poor communication that they have internally. We will never return to this ER. I will be reviewing the bill when we get it.

Experienced unexpected extreme pain one morning. A previous diagnosis increased my apprehension and…read morechose TMC ER. Staff and medical personnel assessed my situation quickly, addressed my pain issue. Ran all necessary tests. Alleviated my concern over previous diagnosis and sent me home with a referral. Was grateful for the timeliness, professionalism, and kindness.

The hospital was a very positive experience for me. I was there visiting a friend and was…read morepleasantly surprised by the amount of parking available--and it's free, which is not something you see at many hospitals in the area. The volunteers at the front desk were friendly and helpful, making it easy to get directions to my friend's room. Navigating the hospital was simple and stress-free, and the nurses were attentive, compassionate, and clearly dedicated to providing excellent care. Overall, a very welcoming and well-run facility.

We're back for the next step in speech therapy after the Paris incident. My wife has her homework…read moreand then we learn if it is all working. We think it is. The search for the next word has become less obvious to my wife and I. So far , so good.

Oops a problem to solve. I was buffing Out a bbq fork and…read moreit caught. Opened my palm and 7 stitch's for me. I was first in line, the blood had stopped. They do take appointments, so you are first after them. They don't contract with the VA, so you have to use your Medicare Insurance. No problem, I have learned to have both. In and out in a reasonable time with instructions and ointments and bandages till I come back to have the stitches removed. Glad I came. The staff were great. Very modern office and equipment.

Visit was great in and out Dr was very thorough and took very good care of me. I highly recommend…read morethis place.

The whole experience was horrible! My sister and I brought our mom in because she had fallen/in a…read morelot of pain and incoherent at times. We asked if we can get a wheelchair for her. They said none were available. My sister explained she could not walk. The front desk person then snarkly said"well how did she get in the car" it took 4 of us to get her in the car and she lives about an hour away making it even harder for her to walk. I heard nurses/staff making fun of patients and talking bad about them. We were there for 8 hours before they said they couldn't find anything wrong. The next day my mom was worse. Ambulance brought her to UMC. They ran tests and found she had a very bad infection somewhere in her body. NW didn't even catch that. She could have gone into septic shock. DONT GO TO NW HOSPITAL!!!!

THREE STRIKES and no way would I return. i went to ER with kidney stones and colitis and…read morepancreatiti. had cardiac issues from 2 months of pain. They checked my heart and did NOTHING to find a doctor to remove kidney stone. realeased in 4 days with PAIN. Worst place I've found in my 75 years. Went to ARCHWELL. STAY AWAY

So, I'll preface this with saying, I was transferred to Banner from St. Mary's. St. Mary's was a…read moretotal nightmare, so thank goodness I needed to be transferred. Everyone at Banner is efficient and kind. I've ended up needing to be here for over a week, and it's very comfortable and I trust the staff to do their jobs well and be very friendly and kind.

Care in the Children's ER for teenage daughter with a bloody nose (that had been going on for an…read morehour) was fine. Medical staff were kind and helpful. After all the waiting, they sprayed Afrin up her nose and all was well. Having not met our insurance deductible, we were charged $800 by the hospital and $235 by some physician we never saw. Over $1000 to sit in the ER for 2 hours and have them spray Afrin up her nose!

I will say that I was able to get back pretty quickly, but I was also at urgent care right before…read more It sucks to get to hospital bills so when I didn't get anything more than fluids, I was upset because I have been blacking out and have injuries. All of that said the staff were kind and attentive. Just not to my medical needs.

My 89 year old mother in law has been sitting in the waiting room in a wheelchair with my wife for…read moreover 8 hours, waiting to get an IV with antibiotics. She has some mental issues and has no understanding of what is happening to her. The staff seems indifferent as they parade dozens of other patients past her all day. And as of this writing, there is still no end in sight. The medical care in this area seems to be understaffed and completely focused on the dollar. Very sad Update: ended up getting her a bed after a 14.5 hour wait, she was beyond exhausted and confused. And that was still in the ER u til a regular bed became available. Three different doctors came in, each one with a different direction regarding her next steps. It felt like none of them communicated with each other