My husband and I have both had fantastic experiences at Tucson ER & Hospital. I went this last…read moreFriday for severe knee pain. I'd been having issues but couldn't get into an ortho until June. The pain got worse after we'd been traveling. They suspected a blood clot, so they ran a lab test and had results in under an hour. Due to a high reading, they needed to do an ultrasound, and also decided to do an x-ray and MRI since I'd had problems for the past 5 months. All of these tests were done right there in under 4 hours. The wait was only for lab and radiology reports. Dr. Tarr was thorough, knowledgeable, and the kind of doctor you want to see. He visited with me 3 separate times about test results, answered all of my questions, and not once did I feel like he was in a hurry. He explained my knee issues and recommended a follow up with an ortho. A CD was provided in a folder with my MRI and xray info plus paper copies of the analysis for me to see. We had a similar experience 2 years ago with my husband's back issue. No waiting, helpful professionals, clean and quiet facility. (There's also a small, inpatient hospital but we haven't used that.) Another positive is that they offer outpatient services like MRI, x-ray, and blood tests. With a dr order, you could most likely schedule same or next day. You can also pay out of pocket for these and the prices seem very reasonable. Costs are published on their website. (Example, an MRI right now is $550.) I like that kind of transparency plus easy scheduling and minimal wait. The only negative is that since they are physician owned, they can't charge Medicare, Medicaid, Tricare, or AHCCSS due to a federal rule. But if you have private/commercial insurance, this is definitely the place to go! 100% recommend!

I've had to utilize Tucson ER & Hospital a few times over the last few months…read more Everybody here is friendly, compassionate, and proactive in addressing emergency needs. From the nurses to the doctors, they all care about people and being a safe and welcoming place to be treated. The wait to be seen and treated is quick. They want you feeling better as soon as possible. I 100% recommend this place.

Our experience two days ago was not quite as stellar, for the first several hours, as on previous…read morevisits, but the hospital is undergoing some major reconstruction, apparently, so we made allowances for that. I went in because a cyst had ruptured behind my knee and I was unable to put weight on that leg. Various tests were done. Then, while we waited for reports, I passed out. We were seated in a hallway, and my husband tried to revive me. He couldn't leave me, for fear I would fall out of my chair. Thankfully, a nurse soon came up; she tried to revive me, and when I did not respond, she moved quickly to get me into a room. No heart attack, but an artery had flattened, and my BP was extremely low. Dr. Joshua Paree was there, and my husband was very impressed with him. He moved quickly, knew exactly what he needed to do and did it. I began to come around while they were working to stabilize me. I received the excellent care I have come to associate with TMC, and I am very grateful. So many nurses, but I remember names of only two: Jenny and Miguel. But all of them were so efficient and so kind.

TMC's customer service has been incredibly frustrating. I tried to schedule my second shingles…read morevaccine, only to discover that it can't be done through the MyChart app. The app instructs you to call, but the phone number listed there is incorrect, so we had to search online for the correct number. When we finally called, the recording said they were short-staffed and suggested sending a message through MyChart instead. We chose to stay on the line (because how do you schedule an appointment in an email), and after one full hour, we still hadn't moved up in the queue. Scheduling a simple vaccine shouldn't be this difficult. It's disappointing that accessing basic healthcare services requires this much time and effort. This experience has left me questioning the level of customer service and health care TMC provides.

I went to this ER on a Wednesday afternoon and they got me in pretty quickly. I was in server pain…read morean could not stand up very well, they took me back and started working to figure out my issue. The first nurse was very friendly and helped me and my daughter, the RN who came in to take blood after the Dr saw me was a mess, he had and attitude and slammed some the test vials on the cart. I asked be it in serious pain in my abdomen and chest if everything was ok, he say yes why, I stated well you do not seem like a happy human right now. He replied no that is just who I am. OK so maybe not work with people who are just seeking help and need answers, I understand not everyone that comes to the ER is a nice person but I really don't want someone who is trying to help to be that moody, sorry. You area a nurse and we look to you for support and help. The Reason for the 2 stars is because I was there for hours while they still tried to figure out what was wrong, and trying to transport me to the NWMC on Houghton and Old Spanish Trail, the evening nurse was very kind and cared about my well being. He did his best to help, and finally he gave me oxygen to help with the heart and oxygen monitors to stop going off over and over. There was another issue I am not sure which hospital it was but the phone system had gone out so the ER could not reach anyone at the Houghton location to get me moved. How does this happen in 2025. WTH It turned out I had double pneumonia, that was found the next day after two more CT Scans.

Northwest ER, dehydration during to GI issue. MD ordered IV hydration, then left. Nurse put in IV…read moreport, never dehydrated me. Had CAT scan with contrast, after 2 hour wait for results, physician went over and cleared me to go. IV port still in my arm, asked him to get somebody to take it out, he did. The worst of the worst, zero stars

I was in bad pain due to a scorpion sting. I live alone I was very upset and I thought it was a…read morecricket. Within 20 seconds my finger went completely numb! I went to the Wyatt Urgent Care the next day on Wyatt Dr. I was treated beyond 5 stars. The moment I walked in the receptionist was super professional & pleasant. Lynette the physician's assistant was the BEST EVER! She was comforting and professional and put me at ease. Today the very next day I feel so much better. If you are debating ... debate no longer ... this facility is run like a well oiled machine... and THEY CARE ABOUT YOU!

My daughter was told by urgent care, after being seen for for a possible bowel blockage, to go to…read moreER if it didnt resolve with meds that urgent care prescribed. The situation didn't improve so we went to Tucson Medical Center ER at 4:30 p.m. yesterday. My daughter is multiply diabled. She was told that they would do a fleet enema and hydrate her. After waiting until 9:30, the procedure was started. It was somewhat successful and she was told that the staff would perform a more aggressive enema. So, she was placed in a private ER room at 10:45 ish. We waited and waited. I asked the nurse 3 times when the nurses would be in to attend to my daughter. Each time I was told that they were making their way through the patients and that the ER was very busy. The 3rd time the nurse told me that the team would be in shortly and that they had the meds ready for the second procedure. We waited and waited. A nurse came in and I mentioned to her that we had been in the private room for 2 1/2 hours waiting with no updates. She left the room. The doctor came in and said that there was a problem with communication between she and the nurses. She said that they had determined that there was no blockage and that my daughter would be released and she should do her own procedures at home-and besides they needed the room for other people who were much sicker than she was. All of this after waiting for 2 1/2 hours. She w as clearly angry. She sssuggested that she could give another enema and have my daughter wait in the waiting room and use the waiting room bathroom!! (which was also dirty) We made the decision to leave. Checked out and went home at 3:00 a.m. - after 10 hours of waiting and waiting. The ER was dirty and very cold. Curtains were torn, floors were dirty and vending machines didn't work. Had to ask for a warmed blanket while I was in the waiting room. Communication was very poor with both patient and staff. The doctor was clearly trying to get rid of my daughter going into detail about how sick the other patients were putting the blame on her instead of the poor communication that they have internally. We will never return to this ER. I will be reviewing the bill when we get it.

My first experience at Carondelet St. Joseph hospital on Wilmot rd Tucson Az. ( summer 2026)…read more The experience with the outpatient surgery center was most positive from the the phone call for information from Helen in waiting room upstairs ( lobby very cold dress accordingly ) , the medical aides , nurses , Dr. Hellbush anesthesiologist & assistant, Dr.Katie Artz surgeon highly qualified & recommended , & recovery team , thank you . A friend on westside of Tucson said that confidence was not experienced at the west Carondelet St. Mary's hospital but I didn't hear the details who , what , when, & why ,respectfully . That said it was very clean efficient , and parking was easy . A large parking tower is located to the south & north side of Carondelet Dr.to enter Surgery outpatient , turn immediately north of the parking structure on east side .

I was born at this hospital and baptized catholic at 26 days old. I only go to this hospital as the…read moreqaulity of care I receive is amazing. The employees are always friendly and always there to help whenever. They offer a wide variety of things, including out patient surgeries and even diagnoses of new occurring problems.. I would recommend this medical facility to anyone. When I was diagnosed with Type One Diabetes and almost died, the staff here not only brought me back to life and saved my life but also made sure I was stable before sending me home. Even though the transition with diabetes is rough and takes a toll of your mental health, I always remember the care I received to get me to where I am today. Thank you to everyone at this hospital for saving my life.

Oops a problem to solve. I was buffing Out a bbq fork and…read moreit caught. Opened my palm and 7 stitch's for me. I was first in line, the blood had stopped. They do take appointments, so you are first after them. They don't contract with the VA, so you have to use your Medicare Insurance. No problem, I have learned to have both. In and out in a reasonable time with instructions and ointments and bandages till I come back to have the stitches removed. Glad I came. The staff were great. Very modern office and equipment.

Visit was great in and out Dr was very thorough and took very good care of me. I highly recommend…read morethis place.

As another poster stated, I too had one of the best visits I've ever experienced in a docs office…read morein my 67 years today. The staff was super friendly, quick to do what needed to be done, and I was diagnosed and on my way to the pharmacy in one hour, including lab tests! Great facility!!!

Arrogant attending Dr. She was condescending and arrogant. Nurses were all wonderful. MD's either…read morerushed and too busy or patronizing and downright awful.

Definitely the best hospital in Tucson. Excellent care with a plethora of caring staff and…read morefacilities to take care of your medical needs. Plenty of parking and don't forget to get your parking pass validated by the volunteers at the main entrance. Huge cafeteria with a smaller cafe on the second floor for speciality coffee. Navigating through the hospital care be overwhelming but just asking anyone to point you in the right direction and they are all to happy to help. Definitely a positive experience for me.

First time here, brought my aunt to the Emergency room. Who designed the parking lot? A blind man?…read moreMinimal ER parking and no one at valet at 6pm. It's a trauma center? What a joke. Been in ER for 6 hours and still no MD in sight. My family member has had colostomy for 10 yrs., with zero problems. This week she has diarrhea coming out of her rectum and none in her colostomy bag and has severe stabbing pain in anus, but here we sit in the waiting room. Did I mention she is 91? I told the RN the wheelchair's brakes don't work. His response was most of our chair's brakes don't work. God help the people that have to come to this place.

Unfortunately, this was not the hospital I would have chosen, but I was brought here after an…read moreaccident. The initial check-in was quick, and I was seen within the first 30 minutes. The doctor told me I would be given pain medication, but unfortunately, I got water and meal right before getting discharged. (5 hours later). I was also not given any water or food while waiting for my CT scan results, which took approximately three hours. I understand that sometimes patients need to wait for test results before eating, but the lack of communication and basic comfort during such a long wait was disappointing. The doctor who discharged me was unable to answer most of my questions and had to repeatedly consult with a supervisor. That did not give me much confidence in the discharge process. When the doctor asked if I had eaten, I was given a dry turkey sandwich and two Uncrustables. I would have appreciated a more substantial and healthier option, especially after such a long wait. They also gave me a narcotic that almost made me faint on the way out. On a positive note, my nurse, Anne, was wonderful, and the staff in the radiology department were amazing. They were kind, professional, and made a difficult experience a little easier. Overall, this hospital needs better coordination between departments, improved communication, and stronger physician coverage. The long wait times and lack of clear answers made an already stressful situation much more frustrating.

Worst hospital ever. My boyfriend was hospitalized and the experience was absolutely horrible…read more My bf has a very common name and there was another patient with the same name in his room. They took my bf to an operation room by mistake. HOW SCARY! Thankfully one of the doctors called him by his last name and that's when they realized they had a wrong patient. SMH Now I'm trying to make an appointment for him for some testing and they can't make it because the doctor put an order in for wrong thing and they can't make an appointment until that is corrected. It has been a few days already since I first called. I don't event want to give one star but nurses that took care of him during his stay were extremely kind and did their job well so they deserve the star. They definitely need more help though. It seemed very understaffed. Avoid if you can! Unfortunately, this was the closest ER for us.